CONTACTS 
0201 - Knowledge Management Consortium, In
020101 - Mr. John Maloney; President
0202 - Bootstrap Institute
020201 - Mr. Douglas C. Engelbart, Ph.D.
0203 - Stanford Center for Professional De
020301 - Mr. Adam Christensen; Web and Information Coordinator
020303 - Marketing and Student Services
0204 - Net Intelligence
020401 - Mr. John T Maloney; Managing Director

SUBJECTS
Colloquium at Stanford, Unfinished Revolution
Stanford Center Professional Dev
Engelbart, Bootstrap Institute
Telecon Doug Engelbart SDS Supports KM
Alliance Bright Stars Empower Progress on KM Using Open Source, Doug

1907 -
1907 -    ..
1908 - Summary/Objective
1909 -
190901 - Follow up ref SDS B1  0000, ref SDS B0  0000.
190902 -
190903 - Cannot get text from Stanford University to improve productivity; must
190904 - use the old way of working by taking notes from a video of lectures.
190905 - ref SDS 0 3908  Reviewed the Bootstrap Institute web page showing Doug
190906 - Engelbart's objective for a new way of working.  Seems to align with
190907 - SDS support for working intelligently. ref SDS 0 3696  Doug has been
190908 - developing technology for better productivity doing knowledge work
190909 - since about 1951.  While working at SRI, he prepared a proposal in
190910 - 1962 for government funding of experiments to augment human intellect
190911 - with computers. ref SDS 0 7H5H  Today, Doug asked about Communication
190912 - Metrics using SDS for intelligence support. ref SDS 0 F34J  Doug
190913 - requested comments on his 1992 paper that proposed an ABC system of
190914 - continual improvement, ref SDS 0 3961, by augmenting intelligence.
190915 - ref SDS 0 8064, and beginning with adding addessability to facilitate
190916 - linking the record of daily work, including email. ref SDS 0 1Z61
190917 - There is no role cited for collecting intelligence, ref SDS 0 0883,
190918 - and no discussion of alignment, analysis, nor of resistance to
190919 - improvement for saving time and money due to fear of accountability.
190920 - ref SDS 0 1U52  Letter to John Maloney provides assistance on
190921 - participating in the Colloquium. ref SDS 0 0893
190923 -  ..
190924 - Submitted ref DIT 2 0001 to Doug linked to this record that answers
190925 - his questions on technology to leverage human reasoning.
190926 -
190927 -     [On 000103 Doug did not get this letter, resubmitted. ref SDS B5
190928 -     0001]
190929 -
190930 -     [On 000113 called and talked to Doug's Asst. ref SDS B9  3723]
190932 -      ..
190933 -     [On 000221 limited bandwidth prevented response. ref SDS D2  3774
190934 -
190935 -
190936 -
190938 -  ..
1910 -
1911 -
1912 - Progress
1913 -
191301 - Received letter from John, ref DRT 2 0001, commenting on the letter to
191302 - Doug Engelbart yesterday, ref DIP 6 0001, about participating in a
191303 - Colloquium scheduled for 000106. ref SDS B1 0001
191305 -  ..
191306 - John requests assistance to participate in the Engelbart Colloquium.
191307 - ref DRT 2 0387
191309 -  ..
191310 - Submitted ref DIT 1 0001 to John Maloney, linked to this record with
191311 - information on signing up for Doug's class.
191312 -
191313 -     [On 991226 received letter from John. ref SDS B2  0001]
191315 -      ..
191316 -     [On 040625 John commends Microsoft Sharepoint support for
191317 -     Engelbart goals to augment intelligence. ref SDS L2 R33W
191319 -      ..
191320 -     [On 050330 John planning seminar event to advance Engelbart
191321 -     hypothesis on collective IQ for collaboration to enable ABC
191322 -     improvement. ref SDS L6 L67K
191323 -
191324 -
191326 -  ..
191327 - Engelbart - Computer Science Pioneer
191328 - Reviewed Engelbart's organization, Bootstrap Institute
191329 -
191330 - Doug's organization is the Bootstrap Institute.
191331 -
191332 - Bootstrap is explained at...
191333 -
191334 -                          http://bootstrap.org
191336 -  ..
191337 - Doug's biography is at...
191338 -
191339 -              http://www.bootstrap.org/chronicle/chronicle.html
191340 -
191341 - ...demonstrates a remarkably distinguished career. ref OF 5 0001  He
191342 - was at SRI for many years.  His long list of accomplishments
191343 - developing computer technology to improve productivity by augmenting
191344 - intelligence with networking (today the Internet) for distributed
191345 - collaboration that drives the bootstrap model, ref OF 5 EV8F (see ABC
191346 - below, ref SDS 0 3961), and graphical user interface (GUI), e.g.,
191347 - mouse, hypermedia, multiple windows, integrated hypermedia email,
191348 - context sensitive help, and many more, including foundations leading
191349 - to the Internet. ref OF 5 0486
191351 -  ..
191352 - In 1968 Doug demonstrated to a national conference meeting in San
191353 - Francisco Augment NLS capabilites he was developing at SRI.  He showed
191354 - computer networking with his office at SRI miles away in Menlo Park,
191355 - the computer mouse, and hypermedia.  This demonstration became famous
191356 - called the "mother of all demos." ref OF 5 QT9L
191358 -      ..
191359 -     [On 000223 article lists Doug's accomplishments. ref SDS D3  0876]
191361 -      ..
191362 -     [On 001107 Doug awarded National Medal of Technology. ref SDS G6
191363 -     0001
191365 -  ..
191366 - Doug applied psychology and organizational development into his
191367 - research, ref OF 5 0583, which supports using technology for knowledge
191368 - work, intelligence, etc, per analysis of Campbell on 900303.
191369 - ref SDS 7 4284  He, also, applied linking for engineering management,
191370 - ref OF 5 9592, reflecting SDS capability reviewed on 990524.
191371 - ref SDS 81 0876
191372 -
191373 -     [...below, SRI's 1962 proposal prepared by Doug presents
191374 -     psychology as a discipline that must be addressed in developing
191375 -     tools that improve intellectual effectiveness. ref SDS 0 LC4K
191376 -
191378 -  ..
191379 - Bootstrap's Vision Aligns with New World Order, POIMS and SDS
191380 -
191381 - Vision and Mission are shown at...
191382 -
191383 -                http://www.bootstrap.org/vision_mission.htm
191385 -        ..
191386 -    •  Our world is a complex place with urgent problems of a global
191387 -       scale.
191389 -        ..
191390 -    •  The rate, scale, and complex nature of change is unprecedented
191391 -       and beyond the capability of any one person, organization, or
191392 -       even nation to comprehend and respond to.
191394 -           ..
191395 -          Complexity is both an individual and organizational issue,
191396 -          and arises every day in losing track of sequence that conveys
191397 -          cause and effect, due to limited span of attention, as
191398 -          discussed with Morris on 991014. ref SDS 97 5600
191399 -
191400 -               [On 040312 "complexity" has powerful advantages leveraging
191401 -               productivity when the order of causality is maintained;
191402 -               but, quickly becomes a liability when the irreversibility
191403 -               of time is ignored under the locality principle.
191404 -               ref SDS L0 1D6I
191406 -        ..
191407 -    •  Challenges of an exponential scale require an evolutionary
191408 -       coping strategy of a commensurate scale on a cooperative
191409 -       cross-disciplinary, international, cross-cultural level.
191410 -
191411 -          Challenge of complexity is manifested in continual bumbling
191412 -          due to meaning drift, explained in the letter on the high
191413 -          cost of medical mistakes, on 990924. ref DIP 3 0001
191415 -        ..
191416 -    •  We need a new, co-evolutionary environment capable of handling
191417 -       simultaneous complex social, technical, and economic changes at
191418 -       an appropriate rate and scale.
191420 -        ..
191421 -    •  The grand challenge is to boost the Collective IQ of
191422 -       organizations and of society; success of this effort will
191423 -       improve the capacity to address any other grand challenge.
191424 -
191425 -           [...below, Doug explains plans for Colloquium at Stanford to
191426 -           launch OHS/DKR project to create technology that augments
191427 -           intelligence, ref SDS 0 0150, by implementing ideas for a
191428 -           system of intelligence collection, ref SDS 0 8064, and
191429 -           CODIAC for collaboration support. ref SDS 0 0784
191431 -        ..
191432 -    •  The improvements gained and applied in its own pursuit will
191433 -       accelerate the improvement of Collective IQ.  This is a
191434 -       bootstrapping strategy.
191435 -
191436 -           [On 010323 Jack Park submits diagram and explanation for
191437 -           using OHS to produce DKR that accomplishes ABC Improvement.
191438 -           ref SDS I1  0001
191440 -        ..
191441 -    •  Those organizations, communities, institutions and nations that
191442 -       successfully bootstrap their Collective IQ will achieve the
191443 -       highest levels of performance and success.
191444 -
191446 -     ..
191447 -    Bootstrap's Mission Shows Complexity of Improving Knowledge Work
191448 -
191449 -
191450 -    •  Promote awareness of the scale, urgency, and complexity of the
191451 -       challenges we face;
191452 -
191453 -    •  Catalyze, launch, and shepherd an active, strategic pursuit of
191454 -       boosting the Collective IQ on a scale commensurate with the
191455 -       rate, scale, and pervasiveness of change;
191456 -
191457 -
191458 -
191459 -
1915 -

SUBJECTS
New Way Thinking Through Writing Stories Make Analysis and Listening
Killer App SDS Improves Alphabet Technology Integrate Time Informatio
New Way Thinking Subject Indexing Organic Structure Like Alphabet DNA
Whole New Way of Working and Thinking, Doug Engelbart

3206 -
320701 -      ..
320702 -  •  Create an exploratory environment where participants can
320703 -     collaborate, experiment, and set in motion advanced pilot outposts
320704 -     in diverse application areas;
320705 -
320706 -            [...see below for more, ref SDS 0 KE5X; experimentation was
320707 -            part of SRI's proposal to DOD in 1962, reviewed below.
320708 -            ref SDS 0 KL6I
320710 -      ..
320711 -  •  Enable a whole new way of thinking about the way we work, learn,
320712 -     and live together;
320713 -
320714 -        Below, Doug's article describes an ABC improvement process to
320715 -        enable a new way of working, ref SDS 0 3961; "C" activity calls
320716 -        for continual learning. ref SDS 0 N65J  Adding addressability
320717 -        to link email further supports a new way of working. ref SDS 0
320718 -        1Z61, that augments "intelligence." ref SDS 0 1396
320719 -
320720 -            [On 001025 Doug issued OHS Launch Plan calling for
320721 -            Knowledge Integrator that may be a new way of working.
320722 -            ref SDS G4 8094
320724 -             ..
320725 -            [On 001114 Doug wins national award for technology.
320726 -            ref SDS G7 0001
320728 -             ..
320729 -            [On 001220 event at SRI honoring Doug's award. ref SDS K1
320730 -            0001
320732 -             ..
320733 -            [On 050119 event at SRI honoring Doug's 80th birthday.
320734 -            ref SDS L5 BZ33
320736 -             ..
320737 -            [On 050330 John planning seminar event to advance Engelbart
320738 -            hypothesis on collective IQ for collaboration to enable ABC
320739 -            improvement. ref SDS L6 L67K
320741 -         ..
320742 -        Need for a new way of thinking and working is illustrated by
320743 -        case studies of continual mistakes, i.e., bumbling, that can be
320744 -        aided by using SDS for continual learning, reported on 950327.
320745 -        ref SDS 39 0200  On 980307 Andy Grove recognizes new realities
320746 -        that require improvement.
320747 -
320748 -            [On 020131 Secretary of Defense Donald Rumsfeld explained
320749 -            new realities that require transformation to new methods.
320750 -            ref SDS J9 QE4H
320752 -         ..
320753 -        Cultural forces enable progress toward a new way of working.
320754 -        Wordprocessing, email, the Internet, keeping a diary are steps
320755 -        along the path toward a new way of working and thinking
320756 -        intelligently.  Below cultural forces resist transformation to
320757 -        a new way of working. ref SDS 0 0Y84
320758 -
320759 -            [On 020301 weblogs are a step toward using the Internet to
320760 -            keep a journal that provides flexible structurea and
320761 -            linking. ref SDS K0 GT4M
320763 -             ..
320764 -            [On 020131 Secretary of Defense Donald Rumsfeld explained
320765 -            persistance can overcome cultural forces that resist
320766 -            improvement. ref SDS J9 6L5K
320768 -         ..
320769 -        SDS enables a new way of thinking through writing shown in the
320770 -        record on 890809, ref SDS 5 MT7O, that strengthens "listening"
320771 -        to understand and follow up, ref SDS 6 CJ9J, by improving
320772 -        alphabet technology with automated integration of time and
320773 -        information that augments intelligence, explained in POIMS.
320774 -        ref OF 1 3742  The ancient paradigm of "documents" is replaced
320775 -        by "Knowledge Space" that manages context with organic
320776 -        structure. see POIMS. ref OF 1 6649
320777 -
320778 -            [On 000716 Professor Ransdell reports SDS enables theory of
320779 -            communication that has eluded discovery since the 17th
320780 -            century. ref SDS F7 7838
320782 -             ..
320783 -            [On 001219 steps using SDS comprise a new way of working
320784 -            and thinking through writing. ref SDS H1 QT6F
320786 -             ..
320787 -            [On 030119 Gary explains SDS enables a new way of
320788 -            working based on a system of integrated tasks. ref SDS K7
320789 -            346X
320791 -             ..
320792 -            [On 030413 Gary says SDS provides a system of
320793 -            connections in "Knowledge Space" that improves memory.
320794 -            ref SDS K8 0001
320796 -         ..
320797 -        This new way of working invests "intellectual capital,"
320798 -        ref OF 1 1101, to grow new knowledge, rather than continually
320799 -        graze on endless information in email, calls and meetings.
320800 -        ref OF 1 2049 as discussed in the record on 950626. ref SDS 40
320801 -        4404
320802 -
320803 -            [On 010908 Jack Park explains that laziness makes email
320804 -            very attractive, like "fools gold." ref SDS J1 YF5O
320806 -             ..
320807 -            [On 020618 SDS records on the Internet show benefits of
320808 -            good management; creates desire to work intelligently, but
320809 -            seems out of reach using familiar technology and methods
320810 -            everygody likes. SDS explicit links change attitudes from
320811 -            getting by with bad management that seems fast and easy, to
320812 -            using good management because SDS makes working
320813 -            intelligently to save time and money fast and easy.
320814 -            ref SDS K3 MU6H
320816 -         ..
320817 -        On 990527 cultural forces resist improving earnings with a new
320818 -        way of thinking and working. ref SDS 84 1233
320819 -
320820 -          [On 000120 Doug's Colloquium at Stanford considered
320821 -          objectives for OHS/DKR. ref SDS C0 3002
320822 -
320823 -          [On 000208 Eric Armstrong asks for ideas to enable whole new
320824 -          way of thinking and working. ref SDS C7  4320  On 000210
320825 -          Erick proposes innovation for new way of thinking and
320826 -          working. ref SDS C8 9790
320828 -           ..
320829 -          [On 000326 Twisted Systems' program Traction supports new way
320830 -          of working that revolutionizes team communication by using
320831 -          web journaling to organize email. ref SDS E1 1350
320833 -           ..
320834 -          [On 000327 Traction supports catagories, recommended by Eric
320835 -          Armstrong for improving communication. ref SDS E3 1350
320837 -           ..
320838 -          [On 000413 Traction demonstrated at SRI for OHS/DKR project;
320839 -          not enough time to see work product. ref SDS E6 4209
320841 -           ..
320842 -          [On 000424 complaint contributors are not listening to Doug
320843 -          on designing OHS/DKR to enable a new way of thinking and
320844 -          working. ref SDS E7 R56N
320846 -           ..
320847 -          [On 000504 Eugene Kim proposes new way of working to support
320848 -          Doug's objective. ref SDS E8 6033
320850 -           ..
320851 -          [On 000505 OHS/DKR specs do not explain how new way of
320852 -          thinking enabled. ref SDS F0  0E5K and ref SDS F0  O36M and
320853 -          under long range goals. ref SDS F0 5124
320855 -           ..
320856 -          [On 000518 presentation at SRI offers new way of thinking and
320857 -          working. ref SDS F2 069N
320859 -           ..
320860 -          [On 001116 SDS provides new way of thinking and working, per
320861 -          letter from Jack Park. ref SDS G8 0001
320863 -           ..
320864 -          [On 001219 Luddites resist new ways of thinking and working.
320865 -          ref SDS H2 FM3J
320867 -           ..
320868 -          [On 001219 steps using SDS for new way of working that saves
320869 -          time and money by improving human memory. ref SDS H1 QT6F
320871 -           ..
320872 -          [On 001222 experience on DKR project shows leadership
320873 -          essential to enable new way of thinking and working, reported
320874 -          in letter to Pat Lincoln at SRI. ref SDS H4 1C9M
320876 -           ..
320877 -          [On 001114 Doug awarded National Medal of Technology for
320878 -          contributions to improve competence handling complex
320879 -          problems. ref SDS G7 SU3L
320881 -           ..
320882 -          [On 010111 progress slow developing new way of thinking and
320883 -          working. ref SDS H5 EF6M
320885 -           ..
320886 -          [On 010223 Jack Park proposes SDS architecture that enables
320887 -          new way of thinking and working. ref SDS H8 SW9I
320889 -           ..
320890 -          [On 010313 Eugene Kim provides OHS tools; letter asks about
320891 -          alignment with project vision. ref SDS H9 9T7L
320893 -           ..
320894 -          [On 010316 Jack Park starting work on OHS, need alignment
320895 -          showing new way of thinking. ref SDS I0 LW8G
320897 -           ..
320898 -          [On 010405 discussed this with Jack. ref SDS I2  JO5O
320900 -           ..
320901 -          [On 010420 Jeff Conklin calls for paradigm shift from
320902 -          documents to a new environment. ref SDS I3 I99I
320904 -           ..
320905 -          [On 010517 SDS new ways of thinking and working need research
320906 -          under KM because people resist improvements, per meeting with
320907 -          Pat Lincoln. ref SDS I4  WP8G and ref SDS I4 TL6I
320909 -           ..
320910 -          [On 010618 Jack Park working on Nexist to enable new ways of
320911 -          thinking and working. ref SDS I7 IJ5F
320913 -           ..
320914 -          [On 010619 request for Jack to comment on analysis for new
320915 -          way of thinking and working. ref SDS I8 HK5G
320917 -           ..
320918 -          [On 010725 report that SDS enables new way of working that
320919 -          saves time and money. ref SDS I9 WJ7L
320921 -           ..
320922 -          [On 011004 Eugene Kim proposes appointing a librarian to
320923 -          organize the record; does not discuss payment, skills,
320924 -          training, tools. ref SDS J3 JU5O
320926 -           ..
320927 -          [On 020131 Secretary of Defense Donald Rumsfeld explained
320928 -          cultural forces that resist improvement. ref SDS J9 KW9N
320930 -      ..
320931 -  •  Promote development of Collective IQ among, within and by
320932 -     networked improvement communities;
320934 -      ..
320935 -  •  Cultivate a knowledge environment which includes a shared dynamic
320936 -     knowledge repository;
320938 -      ..
320939 -  •  Foster development of an open platform information system
320940 -     infrastructure, based on an Open
320942 -      ..
320943 -  •  Hyperdocument Systems (OHS) framework;
320945 -      ..
320946 -  •  Share the A-B-C's of Bootstrapping and support co-evolution of
320947 -     human organizations and their tools;
320949 -      ..
320950 -  •  Enable sharing of effort, cost and risks of advanced exploration
320951 -     among a diverse set of organizations and improvement communities;
320953 -      ..
320954 -  •  Push the scaling of bootstrapping towards what could become
320955 -     National Improvement Infrastructures, as well as a Global
320956 -     Improvement Infrastructure.
320957 -
320959 -  ..
320960 - Bootstrap's goals and mission align with POIMS technology and the
320961 - science of Communication Metrics.
320963 -  ..
320964 - Bootstrap invites alliances on developing technology and management
320965 - science to move civilization forward.
320966 -
320967 -                  http://bootstrap.org/about-bi.htm
320968 -
320969 - ....explained as follows....
320970 -
320971 -       We are currently forming an alliance of stakeholders - including
320972 -       companies, improvement initiatives, consortia, universities,
320973 -       government institutions, communities, regions, and whole nations
320974 -       - joining forces to address this grand challenge. 1C
320975 -
320977 -  ..
320978 - Alliance is similar to KMCI's collaboration process presented by John
320979 - Maloney at the event on 991217. ref SDS A9 0877
320981 -  ..
320982 - Bootstrap's Alliance Program...
320983 -
320984 -              http://bootstrap.org/services.htm#Alliance
320985 -
320986 - ...says they are accepting new members.
320988 -  ..
320989 - Sent letter asking how to investigate an alliance between Bootstrap
320990 - and Welch.  Provided link to Welch publications...
320991 -
320992 -                 http://www.welchco.com/00601.HTM
320993 -
320994 - ...to demonstrate benefits of alliance.
320995 -
320996 -
320997 -
3210 -

SUBJECTS
Colloquium Stanford Unfinished Revolution Promote OHS/DKR Project De

3503 -
3504 - 1302 called Doug            510 713 3550
350501 -  ..
350502 - Colloquium Stanford Explain Knowledge Management
350503 - Augment Intelligence Goal Colloquium at Stanford Implemented by SDS
350504 -
350505 - Talked to Doug Engelbart, Ph.D., about his Colloquium at Stanford on
350506 - the "Unfinished Revolution" beginning on 000106, per instructions for
350507 - signing up reported in the record yesterday. ref SDS B1 0001  Doug
350508 - explained the Colloquium will present needs, motivations, ideas and
350509 - planning for developing an OHS/DKR technology to solve world problems.
350510 - Design will apply improvements in computers, including the Interent,
350511 - since Doug developed Augment NLS capabilities in the 1960s and 70s.
350512 - (see research below, ref SDS 0 7H5H)
350514 -  ..
350515 - Discussed challenge evident from recent Knowledge Management seminar
350516 - held on 991217.  The seminar presented the problem of how to measure
350517 - costs and benefits of Knowledge Management.  One approach was simply
350518 - the advance of civilization. ref SDS A9 T93H
350520 -  ..
350521 - Attendees said they came to the conference because they had been
350522 - appointed to lead the Knowledge Management department, and didn't know
350523 - what to do. ref SDS A9 9030  People were unfamiliar with scope and
350524 - capabilities of knowledge tools that extend support for information
350525 - management. ref SDS A9 5529
350527 -  ..
350528 - Doug noted that the Colloquium at Stanford next month will address
350529 - these issues.
350530 -
350531 -        [On 000120 definition of "knowledge" discussed by participants
350532 -        in Doug's Colloquium at Stanford. ref SDS C0 5063
350533 -
350534 -
350536 -  ..
350537 - Knowledge Management Dumbed Down to Sloganism Slow Progress
350538 - SDS Fits Goals OHS/DKR Project Aid Intelligence Connect Cause Effect
350539 -
350540 - We reviewed common ground on using technology to aid human thinking
350541 - through an intelligence process of plan, perform, report, shown in
350542 - POIMS, ref OF 1 6649  Productivity and creativity solving problems and
350543 - discovering opportunities are strengthened by software that aids human
350544 - cognition to "connects the dots" of cause and effect based on context.
350546 -  ..
350547 - Doug said that Communication Metrics for working intelligently is a
350548 - new idea.  Doug asked what's a metric for communication?
350550 -  ..
350551 - The primary metric of communication is accuracy, discussed previously
350552 - on 950204. ref SDS 38 8A4G  People easily get mixed up, confused, and
350553 - make endless mistakes relying on mental biology for memory, also,
350554 - explained on 090205. ref SDS 38 0550  SDS enables capturing a timely
350555 - record and making connections that maintain accuracy, and make it fast
350556 - and easy to check connetions that verify accuracy, illustrated by this
350557 - record.
350559 -  ..
350560 - SDS support for converting information into knowledge integrates
350561 - processes for continual learning with requirements to maintain an
350562 - "audit trail" showing traceability to original sources that increase
350563 - accuracy performing daily work, called out by industry standards for
350564 - management, e.g., ISO, PMBOK, reviewed on 950721. ref SDS 44 1740
350566 -  ..
350567 - Doug feels the SDS design fits requirements for continual improvement
350568 - in the Bootstrap mission statement. ref SDS 0 0899
350570 -  ..
350571 - Knowledge Management (KM) summarizes goals to advance from information
350572 - technology to intelligence support tools and practices, described in
350573 - POIMS. ref OF 1 HO4H
350575 -  ..
350576 - Doug was disappointed today that KM has been "dumbed down" to mere
350577 - marketing hyperbole, i.e., a catchy phrase, reported on 980226
350578 - reviewing IBM's announcement of Business Intelligence. ref SDS 68 2716
350579 -
350580 -      [On 011102 Larry Prusak reports that in 1993 IBM started offering
350581 -      Knowlegdge Management in order to get people to attend seminars
350582 -      after people lost interest in reengineering and TQM. ref SDS J5
350583 -      SZ7O
350585 -  ..
350586 - Doug said the Colloquium at Stanford will present the Bootstrap vision
350587 - for "Collective IQ" to solve world problems. ref SDS 0 9167  He will
350588 - propose developing OHS/DKR technology to enable an ABC system of
350589 - continual improvement. ref SDS 0 3961  Doug feels better collaboration
350590 - on the Internet can apply ideas he developed in a proposal for SRI in
350591 - 1962 on augmenting intelligence, and that modern network technology
350592 - will yield "collective IQ" proposed in a follow up paper he published
350593 - in 1992. ref SDS 0 KI49  Doug expects the OHS/DKR will bring a high
350594 - rate of evolution improving technology for solving urgent, complex,
350595 - and rapidly rising problems. (see analysis of Doug's paper below.
350596 - ref SDS 0 3961)
350598 -  ..
350599 - Communication Metrics theory recognizes that the human mind is rapidly
350600 - creating a new world order for which it is not well suited, and so
350601 - requires specialized tools to cope. ref OF 2 2082
350602 -
350603 -      [...below, Doug proposes intelligence collection, ref SDS 0 8064,
350604 -      and CODIAC for collaboration support. ref SDS 0 0786
350606 -       ..
350607 -      [On 000120 Eric Armstrong relates ideas from Doug's Colloguium on
350608 -      solving world problems through a DKR. ref SDS C0 2688
350609 -
350610 -
3507 -

SUBJECTS
Alphabet Technology SDS Augments Intelligence Integrate Time Informa

3703 -
370401 -  ..
370402 - Alphabet Technology Augments Intelligence Integrate Time Information
370403 -
370404 - Discussed SDS design integrating time with information to improve
370405 - alphabet technology presented in the proposal on Communication Metrics
370406 - to the National Science Foundation. ref OF 6 3417, and further set out
370407 - in POIMS. ref OF 1 2050  Support for the elemental "plan, perform,
370408 - report" scientific method leverages innate intelligence. ref OF 1 6649
370410 -  ..
370411 - Doug explained today that he has been working since the 1960s to use
370412 - computers for augmenting intelligence, but has not considered the role
370413 - of alphabet technology.  Doug feels "intelligence" is the engine of
370414 - civilization.  He asked how augmenting intelligence relates to
370415 - "alphabet technology"?
370417 -  ..
370418 - The alphabet was an explosive technology that augmented intelligence,
370419 - and has advanced progress continually for 2,000 years, reported in the
370420 - record on 991108. ref SDS A1 5628  Doug asked why the alphabet is so
370421 - powerful?
370423 -  ..
370424 - External symbol manipulation enables continual improvement across
370425 - generations of otherwise ephemeral and inchoate, internal human
370426 - thought.  Accuracy of memory rendered in physical objects rises by
370427 - many orders of magnitude.  Better ideas and better memory lifted human
370428 - culture, especially since about 1455, when invention of the printing
370429 - press made legible and permenant, text faster, easier, and cheaper to
370430 - produce, store, organize, and distribute.  That is why Gutenberg was
370431 - credited for contributing the most to advance civilization during the
370432 - past millenium, reported on 991010. ref SDS 96 2548  Vannevar Bush
370433 - proposed in a seminal 1945 article using modern tools to strengthen
370434 - this core foundation for aiding human thinking, reviewed on 960304.
370435 - ref SDS 53 BE6L  Advancing from a paradigm of information to a culture
370436 - of knowledge, should lift civilization in like manner and degree, as
370437 - discussed in POIMS. ref OF 1 Q17M  SRI's proposal in 1962 to augment
370438 - human intellect recognized advantages of symbol manipulation.
370439 - ref SDS 0 V97F  Since Doug was the author of SRI's proposal, alphabet
370440 - technology maintains a trail to this understanding despite fading
370441 - memories over the past 40 years.
370442 -
370443 -
370444 -
370445 -
370446 -
3705 -

SUBJECTS
Augmenting Human Intellect SRI Proposal 1962 Prepared Doug Engelbart

4303 -
430401 -  ..
430402 - Computer Direct Assistance Augment Human Intelligence
430403 - Experiment Discover Design Tools Practices Aid Human Thinking
430404 - SRI 1962 Proposal Ambitious Agenda Improve Management Effectiveness
430405 -
430406 - Doug cited a proposal he prepared...
430408 -                 ..
430409 -                AUGMENTING HUMAN INTELLECT:
430410 -                A Conceptual Framework
430411 -
430412 - ...submitted in October 1962 by Stanford Research Institute (SRI) to
430413 - the US governement...
430414 -
430415 -                DIRECTOR OF INFORMATION SCIENCES
430416 -                AIR FORCE OFFICE OF SCIENTIFIC RESEARCH
430417 -                CONTRACT AF49(638)-1024
430418 -
430419 - ...and under SRI project No. 3578. ref OF 8 EQ5I  Following the call
430420 - today, research on the Internet found Doug's paper at...
430421 -
430422 -              http://www.bootstrap.org/augdocs/friedewald030402/augmentinghumanintellect/ahi62index.html
430424 -  ..
430425 - There are many errors with misspellings, and split words, likely from
430426 - scanning documents printed 40 years ago.  Some of these are corrected
430427 - today for clarity to review the record.
430429 -  ..
430430 - Doug's other publications are listed below. ref SDS 0 KA44
430432 -  ..
430433 - Abstract says in part...
430434 -
430435 -        This is an initial summary report of a project taking a new and
430436 -        systematic approach to improving intellectual effectiveness.
430437 -        One of the tools that shows the greatest immediate promise is
430438 -        the computer, when it can be harnessed for direct on-line
430439 -        assistance, integrated with new concepts and methods.
430440 -        ref OF 8 PPSY
430442 -  ..
430443 - SRI proposed in 1962 that the government fund development of computer
430444 - technology and experiments to test and refine tools and practices for
430445 - augmenting intelligence. ref OF 12 8152 and ref OF 12 X151  Now, 40
430446 - years later, Doug continues advocating experimentation, ref SDS 0
430447 - 3696, formalized as a comprehensive ABC system of continuous
430448 - improvement, which Doug presented in a 1992 paper, reviewed below.
430449 - ref SDS 0 KE5X
430450 -
430451 -    [On 000324 Doug Engelbart seems to propose software engineers work
430452 -    on engineering management technology for OHS/DKR project to develop
430453 -    software that augments intelligence. ref SDS D9 6992
430455 -     ..
430456 -    [On 020530 case study shows executives, engineers, marketing
430457 -    visionaries lose sight of purpose for knowledge management,
430458 -    ref SDS K1 EF7I, because, as shown on 040113, leveraging
430459 -    intelligence to "connect the dots" for understanding cause and
430460 -    effect in a complex record remains a mysterious biological process;
430461 -    people cannot remember what knowledge management is trying to
430462 -    accomplish. ref SDS K9 VK4N
430464 -  ..
430465 - SRI's proposal seems to indicate funding was received to study and
430466 - experiment with ideas to develop tools, and practices for improving
430467 - knowledge work.  Garnering financial support for improvement was a
430468 - significant, rare achievement.
430470 -  ..
430471 - Review today of Doug's 1992 paper identifies significant resistance
430472 - that prevents effective experimentation to improve intellectual
430473 - effectivness without direct financial incentive for people to perform
430474 - work in ways that conflict with their experience, ref SDS 0 1U52,
430475 - because people like to work on familiar things in familiar ways.
430476 - ref SDS 0 5S8H  Doug explains today that his up coming Colloquium at
430477 - Stanford aims to generate financial support for pilot testing.
430478 - ref SDS 0 0785
430479 -
430480 -
430481 -
430482 -
430483 -
4305 -

SUBJECTS
Software Engineers Computer Programming Self-interest Dynamics High

5503 -
550401 -  ..
550402 - Synergy Experience Programming Computers Improves Programming Tools
550403 - Self-interest Dynamics Synergy Computers Improve Computer Programmers
550404 - Augment Intellectual Effectiveness 1st Computer Programmers
550405 - Software Engineers Computer Programming High Potential Experiment
550406 -
550407 - SRI proposed computer programming in 1962 for the initial task to
550408 - improve intellectual effectiveness deriving, testing, and integrating
550409 - innovations that augment intelligence.  Doug lists many good reasons
550410 - why software programming holds a lot of promise for aiding innate
550411 - cognitive capacities. ref OF 12 PPWU  The main strategy expects that
550412 - synergy between self-interest dynamics to improve productivity for
550413 - better earnings and career advancement can motivate people to apply
550414 - feedback from experience using tools to improve usefulness and
550415 - productivity of their tools, which in turn will improve productivity
550416 - of the actual work faster than merely getting feedback from paying
550417 - customers. ref OF 12 9W7M
550419 -  ..
550420 - This strategy reflects in part the ABC improvement model Doug later
550421 - developed in a 1992 article, reviewed below, ref SDS 0 5187  Making
550422 - the develop the user provides immediate feedback on usefulness and so
550423 - significantly extends the model of "user centered design" methods
550424 - discussed by Landauer in his book "The Trouble with Computers"
550425 - reviewed on 950710. ref SDS 43 6403
550427 -         ..
550428 -        [On 000406 40 years later, Doug Engelbart planned to begin
550429 -        development of OHS/DKR by creating better software programming
550430 -        tools. ref SDS E5 5078
550432 -  ..
550433 - Self-interest dynamics motivated development of SDS beginning in 1985,
550434 - and facilitated continual improvements to think, remember, and
550435 - communicate using a plan, perform, report "intelligence cycle,"
550436 - explained in POIMS. ref OF 1 6649  An example of recyclying experience
550437 - with feedback to software technology improvements is the record on
550438 - 970507 explaining work on the action item system. ref SDS 61 328F
550439 - Software engineers spend a lot of time thinking, remembering and
550440 - communicating in meetings, calls, and documents.
550442 -  ..
550443 - Communication to collaborate for engineering management takes 80% of
550444 - the day, reported on 890809. ref SDS 6 8812  Drucker points out that
550445 - communication in daily work at all levels is extremely complex,
550446 - reviewed on 931130. ref SDS 21 3851  Andy Grove, CEO at Intel, notes
550447 - that mental maps are awfully forgiving of error, reviewed on 980307.
550448 - ref SDS 70 3668  This combination of complexity and assumption causes
550449 - continual bumbling from the insidious process of "meaning drift,"
550450 - explained in POIMS, ref OF 1 8774, and so provides strong incentive to
550451 - optimize tools that make thinking, remembering, and communicating fast
550452 - and easy and accurate, which drives SDS development, reported in
550453 - POIMS. ref OF 1 6221
550455 -         ..
550456 -        [On 000824 case study on continually improving SDS with synergy
550457 -        between self-interest dynamics to improve the work and
550458 -        experience using the tools. ref SDS G0 RE8N
550460 -         ..
550461 -        [On 010924 Morris Jones at Intel notes SDS has optimized common
550462 -        management tasks by continuing refinement for efficient
550463 -        usability through synergy between design, and feedback from
550464 -        experience using SDS by the developer to think, remember, and
550465 -        communicate. ref SDS J2 NK4J
550467 -  ..
550468 - Engineering management, discussed on 990524, ref SDS 81 0876, like
550469 - project management, requires effective communication for collaborating
550470 - among a wide range of people and organizations to get things done
550471 - correctly, on time, and within budget.  Project management requires
550472 - making connections that link traceability to original sources showing
550473 - accuracy, reviewed on 950721. ref SDS 44 1740  Industry standards set
550474 - similar requirements for software engineers to document their work in
550475 - order to reduce the time for creating effective software, reported on
550476 - 951221. ref SDS 49 0966  Thus, software engineers should be strongly
550477 - motivated to improve engineering management.  What seems to be missing
550478 - is any effort to implement these standards.  This may be why Doug
550479 - Engelbart proposed that software engineers work on software
550480 - programming tools, rather than engineering management, per above.
550481 - ref SDS 0 KL6N
550483 -         ..
550484 -        [On 000324 40 years after 1962 proposal, Doug Engelbart
550485 -        proposed OHS/DKR project at SRI develop Knowledge Management
550486 -        software that improves Engineering Management with better
550487 -        communication and collaboration because self-interest dynamics
550488 -        would yield synergy that would optimize performance of the
550489 -        software for communication and collaboration. ref SDS D9 6992
550491 -  ..
550492 - Does improving software programming lead to better human cognitive
550493 - effectiveness, anymore than say improving xray technology with CT and
550494 - PET scan tools enables doctors to think, remember, and communicate,
550495 - essential for better health care?  The report on 990912 that 300% more
550496 - people die due to mistakes by doctors than by automobile and airplane
550497 - accidents combined, ref SDS 92 0001, suggests other factors influence
550498 - productivity.  A software engineer might write a better code checker
550499 - program, but the code is not checked because poor leadership fails to
550500 - allocate time to use the program.
550502 -  ..
550503 - SRI's core proposition that software engineers can improve their tools
550504 - turns out to be harder than might at first seem likely.  Software
550505 - tools for computer programming are very sophisticated.  Years of study
550506 - and work are needed to become skilled for making improvements.  The
550507 - code is not always available, and requires a lot of study to learn how
550508 - to make changes that do not cause more problems.  Software engineers
550509 - can make a good living without making the effort to improve their
550510 - tools, so motivation becomes an issue.  Engineers like to work on
550511 - familiar things in familiar ways.  They are not anxious to change
550512 - anything, except to get other people to buy somthing "new and
550513 - improved," so long as their own work is not disrupted, as discussed
550514 - below. ref SDS 0 5S8H  Byte published an article on innovation that
550515 - revealed goals by Intel to apply technology along the lines Doug
550516 - proposes to augment intelligence that improves effectiveness, reported
550517 - on 910415. ref SDS 12 R15N  Intel had a big R&D budget then as now, so
550518 - there was plenty of money to put software engineers to work in the
550519 - manner SRI proposed in 1962, per above. ref SDS 0 KL6N  Years later on
550520 - 950927, Intel had given up on this goal because it was faster and
550521 - easier to use familiar tools in familiar ways. ref SDS 46 7732
550523 -  ..
550524 - Perhaps 1,000,000 or more software engineers have come along over the
550525 - past 40 years since 1962.  Many have improved programming tools, but
550526 - none have channeled efforts in the manner proposed by SRI's 1962 plan.
550527 - A lot of effort has been expended on artificial intelligence.  Nothing
550528 - has evolved from this record of marvelous achievement that comes close
550529 - to the organizing structure proposed by SRI.
550531 -         ..
550532 -        [On 010924 Morris Jones at Intel notes SDS has optimized common
550533 -        management tasks by continuing refinement for efficient
550534 -        usability through synergy between design, and feedback from
550535 -        experience using SDS by the developer to think, remember, and
550536 -        communicate. ref SDS J2 NK4J
550538 -         ..
550539 -        [On 020530 case study shows executives, engineers, marketing
550540 -        visionaries lose sight of purpose for knowledge management,
550541 -        ref SDS K1 EF7I, because, as shown on 040113, leveraging
550542 -        intelligence to "connect the dots" for understanding cause and
550543 -        effect in a complex record remains a mysterious biological
550544 -        process; people cannot remember what knowledge management is
550545 -        trying to accomplish. ref SDS K9 VK4N
550547 -         ..
550548 -        [On 070904 Gary Johnson cites need for "testbed" software
550549 -        platform to experiment developing Knowledge Management support
550550 -        based on feedback from routine use for accomplishing daily
550551 -        work. ref SDS L7 DV4R
550552 -
550553 -
550554 -
550555 -
550556 -
5506 -

SUBJECTS
Feedback Loops Aid Human Reasoning Psychology Factors Considered SRI

5703 -
570401 -  ..
570402 - Feedback Loops Aid Human Reasoning Psychology Factors Considered
570403 -
570404 -
570405 - "Feedback" was recognized in 1962 by the SRI research proposal as a
570406 - critical learning process. ref OF 12 7QTQ  This fits the SDS design to
570407 - facilitate common management practices. ref OF 1 685K  Feedback
570408 - improves accuracy and expands discovery using SDS for daily work.
570409 - ref OF 1 365F
570411 -  ..
570412 - "Psychology" is listed as a component of research to develop tools and
570413 - practices that aid human reasoning. ref OF 12 QRXQ  At that time, in
570414 - 1962 Cognitive Science was in formative stages of a new discipline,
570415 - based on George Miller's work at Harvard, cited above discussing
570416 - Doug's biography 40 years later that lists psychology as a research
570417 - interest, as well. ref SDS 0 0X22  Peter Drucker in an article
570418 - published by Atlantic Monthly proposed that technology apply cognitive
570419 - science to improve daily management, reviewed on 991025. ref SDS 98
570420 - 0785  The architecture of human cognition is presented in POIMS.
570421 - ref OF 1 0367
570422 -
570423 -    Psychological issues not addressed in SRI's 1962 Proposal...
570424 -
570425 -    1.  Augmenting intelligence is like using a microscope looking much
570426 -        deepter into the microcosm of daily work than people normally
570427 -        experience.  Discovering continual mistakes and giving notice
570428 -        so that people have time to avoid problems causes significant
570429 -        emotional turmoil that is hard to bear, reported in the record
570430 -        on 010725. ref SDS I9 03M6
570432 -         ..
570433 -    2.  Fear of accountability makes knowledge unpopular under the
570434 -        legend of Prometheus, reviewed on 991108. ref SDS A1 O649  This
570435 -        was discussed with Justice Stan Mosk on 911130. ref SDS 13 0001
570436 -        More recently on 980405 the psychological challenge of working
570437 -        intelligently with consequent increased accuracy was reviewed.
570438 -        ref SDS 71 5065
570440 -  ..
570441 - Conceptual framework presented the "Whorfian hypothsis" on the role of
570442 - language that binds people into a cohesive culture. ref OF 10 IUVP
570443 - Doug and his team recognized that rendering internal thoughts with
570444 - external physical symbols that can be manipulated to form stronger,
570445 - more enduring understanding significantly augments human mental
570446 - effectivenss. ref OF 10 IUWV  This touches on applying the power of
570447 - electronic editing to try alternate constructions toward quickly
570448 - evolving an optimum expression, as set out in POIMS. ref OF 1 2141
570450 -  ..
570451 - Simple, common scenarios illustrate mental processes which Doug
570452 - proposed to augment. ref OF 10 HPTP  Fits the technique used in POIMS
570453 - to help people grasp aspects of intelligence can be supported by
570454 - tools, e.g., a simple telephone call, ref OF 1 5312; and, on "crossing
570455 - the street," accumulates experience. ref OF 1 1104
570457 -  ..
570458 - Construction and contract management illustrate in SRI's proposal the
570459 - role of command and control "overhead" activities to plan and organize
570460 - for performing complex tasks at less cost than if management for
570461 - working intelligently were removed. ref OF 10 HQPV  It is interesting
570462 - that SDS evolved 20 years leter from experience managing contracts
570463 - described in Doug's proposal in 1962, and that command and control is
570464 - a target of improvement, called out in POIMS. ref OF 1 1113
570466 -  ..
570467 - Synergy from integrating traditionally separate tasks to construct,
570468 - file and find documents augments intelligence through close, routine
570469 - use of tools to manipulate symbols of memory, also aids construction
570470 - of reasoning.  This advantage is greatly leveraged using computers to
570471 - edit text constructed with alphabet technology.  SRI's 1962 proposal
570472 - does not expressly discuss alphabet technology, but cites synergy from
570473 - symbol manimpulation, ref OF 11 L888, that lifts capacity to think,
570474 - remember, and communicate, called out in POIMS. ref OF 1 JD5I  In
570475 - discussion today, Doug did not recall previously considering alphabet
570476 - technology for strengthening human intelligence. ref SDS 0 K24N
570477 -
570478 -
5705 -

SUBJECTS
Subject Indexing 3x5 Cards Context Management Improves Finding Detai

6503 -
650401 -  ..
650402 - Subject Indexing 3x5 Cards Context Management Improves Finding Details
650403 -
650404 - 3 x 5 cards and categories aid memory and constructing ideas; SRI
650405 - proposed using a system Doug developed and used for 8 years applying
650406 - computers to prepare mental chunks of information that commonly occur
650407 - when people use 3x5 cards.  Doug explains these can be edited to
650408 - refine accuracy, and can be assembled in alternate ways based on
650409 - categories to support daily work. ref OF 11 L389
650411 -  ..
650412 - This seems to align with the Bush 1945 article that suggested special
650413 - forms of organic structures are required to manage general library
650414 - storage on computers, reviewed on 960304. ref SDS 53 GX59
650416 -  ..
650417 - Categories are listed as a "miscellaneous" feature, because typically
650418 - this is tangential to performing work.  SRI's proposal explain's
650419 - Doug's experience discovered that as organizing knowledge work is made
650420 - faster and easier with tools for identification, association,
650421 - retrieval, and assembly, people do more; this expanded experience
650422 - discovers that organization through context management of categories
650423 - is really the essence of human thinking for saving time and money
650424 - doing the work. ref OF 11 3343
650426 -  ..
650427 - Doug's 1992 paper makes reference to requirements for categorizing and
650428 - indexing capability to enable navigational flexibility in the OHS
650429 - Knowledge Repository. ref SDS 0 EO6M
650430 -
650431 -         [On 000608 Doug demonstrated Augment NLS, tools that came from
650432 -         the 1962 proposal, including linking, multiple views, journal;
650433 -         there was nothing evident mentioned about 3x5 cards,
650434 -         catetorizing and subject indexing. ref SDS F3 4180
650436 -          ..
650437 -         [On 020128 Doug explained that SDS support for organic
650438 -         structure to make finding information on a computer fast and
650439 -         easy was not developed for the NLS program he created at SRI
650440 -         in the 1960s. ref SDS J8 YS9N
650441 -
650442 -
650443 -
650444 -
650445 -
6505 -

SUBJECTS
As We May Think Atlantic Monthly Vannevar Bush 1945 Article Describe

7603 -
760401 -  ..
760402 - Bush 1945 Article Describes Goals Augment Intellectual Effectiveness
760403 - Paperless Office Indexing Store Everthing Fast Retrieval Computers
760404 -
760405 - SRI's 1962 proposal prepared by Doug, see ref SDS 0 7H5H, quotes a
760406 - number of pages from the Vannevar Bush article in 1945 ref OF 11 LPUS,
760407 - to support the proposition that computers can aid human thinking under
760408 - the poinient title...
760409 -                       ..
760410 -                      As We May Think
760411 -
760412 - ...published in Atlantic Monthly, reviewed on 960304, ref SDS 53 UX6F,
760413 - and mentioned above in discussing alphabet technology. ref SDS 0 N55I
760415 -  ..
760416 - Bush proposed in 1945 that some day all information streams (e.g.,
760417 - meetings, books, correspondence, calls, specifications, movies,
760418 - diagrams, articles, pictures, etc.) could be stored and accessed
760419 - efficiently on computers. ref OF 11 L142  This general library idea
760420 - with everything indexed for efficient retrieval, per above,
760421 - ref SDS 0 UD7F, later came to be called a "paperless office" and
760422 - "virtual office," reviewed last year on 980613, ref SDS 72 2070, and
760423 - earlier on 951012 when IBM presented computer technology for a "cyber
760424 - library." ref SDS 47 8392
760425 -
760426 -      [...below Doug implements proposal for computer library with a
760427 -      dynamic knowledge repository (DKR). ref SDS 0 KI49
760428 -
760430 -  ..
760431 - Links Connect Cause Effect Yield Power of Knowledge
760432 - Trails Associations Use Links to Connect Cause Effect
760433 - Traceability to Original Sources Audit Trails Associate with Links
760434 -
760435 - Bush further recognized that computers could empower people to
760436 - construct trails of associations. ref OF 11 LQYR  Doug Engelbart's
760437 - 1962 proposal applied the Bush "trails" mechanism for constructing
760438 - links to quickly find original sources that enable accurately
760439 - understanding cause and effect. ref OF 11 LTQY  Better memory and
760440 - accurate understanding connecting cause and effect significantly
760441 - augment intelligence with the power of knowledge, explained in POIMS.
760442 - ref OF 1 1X6G
760444 -  ..
760445 - Associative linking is a powerful idea for development in SRI's 1962
760446 - proposal, ref OF 11 L469, that applies Bush's 1945 article, reviewed
760447 - on 960304. ref SDS 53 H68K  Doug explained during the call today that
760448 - his approach has since evolved over the past 3 decades into a concept
760449 - of "Collective IQ" shown in Doug's 1992 paper, reviewed below.
760450 - ref SDS 0 KI49
760452 -       ..
760453 -      [...below Doug implements proposals for trails of associations by
760454 -      calling for linking in email, and granular addressability to
760455 -      facilitate linking. ref SDS 0 LS8K
760457 -       ..
760458 -      [On 000405 Doug calls for addressability in email. ref SDS E4
760459 -      2484
760460 -
760462 -  ..
760463 - Communication Metrics Power of Knowledge Intelligence Cycle
760464 - SDS Plan Perform Report Intelligence Process Automatic Links
760465 -
760466 - Doug seemed to indicate today that "intelligence" presented in POIMS
760467 - as a plan, perform, report process of integrating time and context to
760468 - grow new knowledge, ref OF 1 6649, is a new idea.  He asked how SDS
760469 - and Communication Metrics work?
760470 -
760471 -      [On 000103 Doug does not have time to study POIMS to learn about
760472 -      SDS and Com Metrics for accomplishing his goals. ref SDS B5 8W9M
760474 -       ..
760475 -      [On 000223 Doug does not have enough bandwidth to do more than
760476 -      prepare for the Colloquium, there is no time to study POIMS.
760477 -      ref SDS D2 V2GS
760479 -       ..
760480 -      [On 000327 called Doug and explained this opportunity again.
760481 -      ref SDS E2 9975
760483 -       ..
760484 -      [On 000327 Doug says his goals for collective intelligence with
760485 -      hyperdocuments is different from SDS support to improve alphabet
760486 -      technology that augments intelligence for personal and
760487 -      organizational integrated memory and management, POIMS.
760488 -      ref SDS E2 MO4G
760490 -       ..
760491 -      [On 000716 Professor Joseph Ransdell asks about Doug's support
760492 -      for the vision of augmenting intelligence. ref SDS F7 KU6O
760494 -       ..
760495 -      [On 000824 Eric Armstrong reports that Doug proposes architecture
760496 -      for OHS/DKR based on Welch system. ref SDS F9 PU5N
760498 -  ..
760499 - We reviewed background and concepts of Communication Metrics presented
760500 - to KMCI on 991217, ref SDS A9 0893, using SDS to implement cognitive
760501 - science, ref SDS A9 8692, cited by Drucker, reviewed on 991025,
760502 - ref SDS 98 8925, for solving the problem of meaning drift that
760503 - makes...
760504 -
760505 -             Communication the biggest risk in Enterprise
760506 -
760507 - ...explained in the paper on the high cost of medical mistakes,
760508 - ref DIP 3 0001, developed on 990924. ref SDS 95 0001
760510 -  ..
760511 - SDS enables intelligence support using an environment of "Knowledge
760512 - Space" for accumulating daily experience into chronologies that show
760513 - cause and effect based on the organic structure of context, explained
760514 - on 960620. ref SDS 58 3516  This advances industry objectives for a
760515 - "Repository of Knowledge," reported on 971021. ref SDS 66 2635
760517 -  ..
760518 - Doug asked about "Knowledge Space"?  He said this is a new term.
760520 -  ..
760521 - Doug advised that the Colloquium at Stanford beginning on 000106 will
760522 - propose a Dynamic Knowledge Repository (DKR) for augmenting human
760523 - capabilities, discussed in his paper reviewed below. ref SDS 0 3011
760524 - He feels this extends early work under SRI's proposal in 1962 on
760525 - developing technology to augment human intellect, per above.
760526 - ref SDS 0 7H5H
760527 -
760528 -     [On 000103 Doug does not have time to study POIMS to learn about
760529 -     Knowledge Space for accomplishing his goals. ref SDS B5 8W9M
760531 -      ..
760532 -     [On 001027 Doug advised that SDS is the best OHS/DKR capability he
760533 -     has seen. ref SDS G5 XV6F
760535 -  ..
760536 - Knowledge repository appears in the record on 970525. ref SDS 62 4700
760538 -  ..
760539 - Doug asked why "Knowledge Space" was chosen to explain intelligence
760540 - support enabled by SDS?
760542 -  ..
760543 - Knowledge Space occurred in the record on 960620 to explain structure,
760544 - and position that gives information constructed with words, sentences,
760545 - and paragraphs "meaning" through association in relation to context
760546 - and chronology. ref SDS 58 3516  Legal and engineering practices have
760547 - long used order in the record for finding critical details.  Knowledge
760548 - Space expands this capability for general use, ref OF 2 PX6J, to
760549 - enable a practice of intelligence support. see NWO, ref OF 2 A56M
760550 - Doug's 1992 paper sets goals for "structured documents," ref SDS 0
760551 - 646M, and SRI's 1962 proposal reflects Doug's work at that time
760552 - structuring information into useful knowledge. ref SDS 0 UD7F
760553 - Vannevere Bush recognized value in his 1945 paper proposing technology
760554 - to create associations with trails through the record, per above.
760555 - ref SDS 0 UD9J
760557 -  ..
760558 - We reviewed the notion of "knowledge" as linking information into
760559 - chains of chronology that impart cause and effect, based on context,
760560 - and applying connectionist theory in cognitive science, reviewed in
760561 - the record on 900303. ref SDS 7 0001  "Meaning space" comes from a
760562 - theory of knowledge acquisition, reviewed on 960809. ref SDS 59 7860
760563 - "Space" recognizes the potential for movement, which leads to the idea
760564 - of "meaning drift," that causes mistakes.  Effective Knowledge Space
760565 - uses tools and processes that maintain alignment to reduce meaning
760566 - drift, and thereby improves performance of the work.
760567 -
760568 -      [On 000106 Doug proposed developing a system to enhance
760569 -      collective IQ, in the Colloquium at Stanford. ref SDS B6 0110]
760571 -       ..
760572 -      [On 000120 Eric Armstrong submits outline for project to develop
760573 -      Dynamic Knowledge Repository (DKR). ref SDS C0 2808]
760575 -       ..
760576 -      [On 000207 Eric asks what core capability should be. ref SDS C7
760577 -      8960]
760579 -       ..
760580 -      [On 000324 DKR team plans to augment human intelligence.
760581 -      ref SDS D9 0638
760583 -       ..
760584 -      [On 000424 reviewed Adam Cheyer's suggestion for a mission
760585 -      statement that guides the DKR project. ref SDS E7 4602
760587 -  ..
760588 - Doug feels pilot testing helps overcome ignorance, fear and denial
760589 - that technology augments intelligence.  People resist improvement to
760590 - increase accuracy by reducing meaning drift, explained in analysis of
760591 - medical mistakes. ref DIP 3 6048   Doug hopes his Colloquium will
760592 - generate funding to give people experience through pilot testing a new
760593 - way of working.  His 1992 paper, reviewed below, calls for pilot
760594 - testing, ref SDS 0 5402, based on Doug's experience performing SRI's
760595 - 1962 proposal that the government pay for Doug and his team to
760596 - experiment with technology that augments intelligence. ref SDS 0 KL6I
760598 -  ..
760599 - Doug asked about "meaning drift" again.  We briefly reviewed the
760600 - record on 991101. ref SDS 99 2800  He feels this provides a strong
760601 - rationale for proactive alignment called out in POIMS, ref OF 1 0582
760602 - and ref OF 1 1218, also explained on 991101. ref SDS 99 1448
760603 -
760604 -     [Below, Doug's paper does not cite cognitive science. ref SDS 0
760605 -     0883]
760607 -  ..
760608 - Doug briefly reviewed his background beginning work on technology
760609 - about 1951.
760611 -  ..
760612 - He was told at Cal Berkeley that his ideas would not be well received
760613 - in peer review, so he left the academic arena, and joined SRI.
760614 - ref OF 5 5936  This reflects difficulty getting peer review on Com
760615 - Metrics at Intel on 990713, ref SDS 87 8966, and recent minimalist
760616 - review of proposal to NSF, reported 991213. ref SDS A7 0001
760618 -  ..
760619 - Doug worked for about 12 years with the Defense Department in the
760620 - early 60s.  He developed a technology he still uses, which is a key
760621 - measure of usefulness cited by Landauer on 950710, ref SDS 43 1222,
760622 - and reviewed with IBM on 940615. ref SDS 32 3001
760623 -
760624 -          [On 001027 Doug related his ideas were nearly implemented at
760625 -          McDonald Douglas, but ultimately were rejected because
760626 -          executives relied on popular opinion of experts at the time,
760627 -          that linking would not not a useful feature for computers.
760628 -          ref SDS G5 GL3W
760630 -      ..
760631 -     The report on 990916 that the Navy is working on technology to
760632 -     move beyond "information management" to recognition that knowledge
760633 -     requires integrating systems, ref SDS 94 0001, may reflect
760634 -     fruition of Doug's early work in DOD.
760636 -  ..
760637 - During the call today, Doug requested support for his Bootstrap
760638 - Alliance, as called out in his website, per above. ref SDS 0 3072  He
760639 - indicated that intelligence support using SDS may fit his objectives.
760641 -  ..
760642 - Discussion with Doug today aligns well with SRI's 1962 proposal, per
760643 - above, ref SDS 0 7H5H, and with notice received yesterday on 991221,
760644 - describing Doug's Colloquium at Stanford that will present lectures 40
760645 - years later on augmenting human intellect. ref SDS B1 F195
760647 -  ..
760648 - Doug advised that he has formed alliances with leading organizations
760649 - in industry and education, echoing John Maloney's goals for the Bay
760650 - Area chapter of KMCI to foster collaboration, presented on 991217.
760651 - ref SDS A9 7584
760653 -  ..
760654 - The lecture series through the Stanford Center for Professional
760655 - Development (SCPD) is aimed at expanding alliances to develop and
760656 - implement methods for augmenting capabilities of people and
760657 - organizations.  This fits the POIMS model of adding "inetelligence" to
760658 - management. ref OF 1 KE1T
760660 -  ..
760661 - Doug indicated ideas we discussed above on "intelligence," will be
760662 - presented in the Colloguium lecture series. ref SDS 0 1140
760664 -  ..
760665 - Doug will review POIMS and call to discuss application and alliance
760666 - prospects. ref OF 1 0001
760667 -
760668 -     [On 000223 Doug advised there is not enough bandwidth to study
760669 -     POIMS because he is investing all of his time to promote the
760670 -     OHS/DKR.
760671 -
760672 -
760673 -
7607 -

SUBJECTS
Toward High Performance Organizations, Strategic Role for Groupware,
SDS Supports KM, Improves Alphabet, Intelligence
Engelbart, Doug Requests Review Paper on Groupware

8105 -
810601 -  ..
810602 - OHS Knowledge Workshop
810603 - Toward High Performance Organizations Using Groupware
810604 -
810605 - Doug requested review of his paper in 1992 on groupware which provides
810606 - goals and a framework to augment intellectual effectiveness that he
810607 - will present during the Colloquium at Stanford beginning on 000106.
810608 - This effort continues work from Doug's 1962 proposal, reviewed above,
810609 - ref SDS 0 7H5H, on implementing the vision presented by Vannevar Bush
810610 - in 1945. ref SDS 0 XS6N
810611 -
810612 -     [On 040113 executives, engineers, marketing visionaries lose sight
810613 -     of purpose for knowledge management, because leveraging
810614 -     intelligence to "connect the dots" for understanding cause and
810615 -     effect in a complex record remains a mysterious biological
810616 -     process; people cannot remember what knowledge management is
810617 -     trying to accomplish. ref SDS K9 VK4N
810619 -  ..
810620 - Doug requested analysis and alignment of his 1992 paper with SDS and
810621 - Com Metrics in relation his questions today, per above. ref SDS 0 F34J
810622 -
810623 -     [On 041027 notified Doug of attribution to his paper in a product
810624 -     standard on SDS at Boeing for intelligence support. ref SDS L4
810625 -     LH4L
810627 -  ..
810628 - Did this per below... ref SDS 0 6138
810630 -  ..
810631 - Collaboration is reviewed. ref SDS 0 0784
810633 -  ..
810634 - Submitted ref DIT 2 0001 to Doug linked to this record that addresses
810635 - his questions, and demonstrates application of SDS for working
810636 - intelligently, as presented in POIMS.
810637 -
810638 -     [On 000103 Doug did not get this letter, resubmitted. ref SDS B5
810639 -     0001
810641 -      ..
810642 -     [On 000113 called and talked to Doug's Asst. ref SDS B9 3723
810644 -      ..
810645 -     [On 000327 reviewed Doug's 1972 paper that presents a working
810646 -     definition for knowledge. ref SDS E2 3971
810648 -      ..
810649 -     [On 000614 reviewed Doug's 1998 paper on a Technology Template
810650 -     Project..., ref SDS F4 4710, which seems to be the source for a
810651 -     DKR. ref SDS F4 GF9G
810653 -  ..
810654 - Downloaded Doug's paper from Bootstrap's library web site...
810655 -
810656 -                 http://bootstrap.org/library.htm
810658 -               ..
810659 -              Toward High-Performance Organizations:
810660 -                  A Strategic Role for Groupware
810661 -
810662 -                  Douglas C. Engelbart
810663 -                  Bootstrap Institute
810664 -                  June 1992 (AUGMENT,132811
810666 -               ..
810667 -              http://bootstrap.org/augment-132811.htm
810668 -
810669 - ...presenting ideas along the lines of Com Metrics implemented by SDS,
810670 - per telecon above. ref SDS 0 3977
810671 -
810672 -     [On 001027 Doug advised that SDS is the best OHS/DKR capability he
810673 -     has seen. ref SDS G5 XV6F
810675 -      ..
810676 -     [On 041027 notified Doug of attribution to his paper in a product
810677 -     standard on SDS at aerospace company for intelligence support.
810678 -     ref SDS L4 LH4L
810679 -
810680 -
810681 -
810682 -
8107 -

SUBJECTS
Enterprise Management TQM Supported by Doug's Paper on Groupware Idea

8203 -
820401 -  ..
820402 - Engelbart's Groupware Concept Supports Enterprise Management and TQM
820403 -
820404 - This paper on groupware goes well beyond typical technology jargon to
820405 - set out a comprehensive strategy for the future. ref OF 4 0001
820406 -
820407 -     [On 000127 Colloquium yielded example of groupware tools for
820408 -     scientific collaboration. ref SDS C3 8960]
820410 -      ..
820411 -     [On 000131 Colloquium participant requested comments on Doug's
820412 -     writings. ref SDS C5 0003]
820414 -      ..
820415 -     [On 000213 submitted comments to Colloquium. ref SDS C9 0001]
820417 -      ..
820418 -     [On 001204 Doug gave a presentation at NSF based on the 1992 paper
820419 -     reviewed today. ref SDS H0 LF6M
820421 -  ..
820422 - The abstract says...
820423 -
820424 -     Achieving tomorrow's high-performance organizations will involve
820425 -     massive changes throughout their capability infrastructures. The
820426 -     complexity of implementing these changes will be daunting, and
820427 -     deserves a strategic approach. Groupware will support important,
820428 -     special new knowledge capabilities in these infrastructures, and
820429 -     also can play a key role in an evolutionary strategy. ref OF 4
820430 -     0207
820432 -  ..
820433 - This goal reflects evolution of Enterprise Management beginning on
820434 - 920125, ref SDS 14 4977, that applies the POIMS concept of automated
820435 - integration of business systems for knowledge generation and
820436 - management. ref OF 1 0001
820438 -  ..
820439 - Doug's paper accomplishes aims of the quality movement, ref OF 4 0252,
820440 - by improving knowledge management, ref OF 4 0090, similar to POIMS.
820441 - ref OF 1 1109
820442 -
820443 -     This aligns with the mission of Net Intelligence, John Maloney's
820444 -     organization, reviewed on 991129. ref SDS A4 0624  See also on
820445 -     quality management. ref SDS A4 2745
820447 -  ..
820448 - The paper provides a rationale for integrated systems which is missing
820449 - from mainstream technology providers, as seen from review of IBM's
820450 - announcement of "Business Intelligence" on 980226. ref SDS 68 0001
820451 -
820453 -  ..
820454 - On 990427 initial planning for proposal to NSF identified three (3)
820455 - main groups of applications. ref SDS 80 7503
820457 -  ..
820458 - On 991014 reviewed challenge of complexity that overwhelms human span
820459 - of attention. ref SDS 97 5600
820461 -  ..
820462 - Doug's 1992 paper cites a conceptual framework proposed by SRI in 1962
820463 - for improving tools and practices to improve effectiveness working on
820464 - complex problems. ref OF 4 0210  -- see review above. ref SDS 0 7H5H
820466 -  ..
820467 - Concept of "community" is presented that leads to "groupware,"
820468 - ref OF 4 0212  It reflects the model of Communication Metrics
820469 - formulated on 950327. ref SDS 39 4822
820470 -
820471 -
820472 -
8205 -

SUBJECTS
Augment Human Capabilities Integrated Work Processes Supported by Dou
Alphabet Technology Reflects Ergonomics of Human Mental Processes for
SDS Augments Ergonomics of Human Mental Processes for Combining Infor
Knowledge Management Improves Information Technology for Wordprocessi

8606 -
860701 -  ..
860702 - Augmentation System explains tools and methods that enhance basic
860703 - human capabilities. ref OF 4 0218 and ref OF 4 0220
860704 -
860705 -      [On 000324 DKR team plans to augment human intelligence.
860706 -      ref SDS D9 0638
860707 -
860708 -      [On 000424 reviewed Adam Cheyer's suggestion for a mission
860709 -      statement that guides the DKR project. ref SDS E7 4602
860711 -  ..
860712 - Notices that human tools and work practices evolve from inherent human
860713 - physical and mental processes. ref OF 4 0223
860714 -
860715 -     Reflects notion of alphabet that mirrors the mind's inherent
860716 -     organic process of assembling larger understandings from small
860717 -     meanings, reviewed recently on 991108. ref SDS A1 0300
860719 -      ..
860720 -     SDS applies Doug's idea by using technology to aid the underlying
860721 -     mental process for converting information into knowledge.  This
860722 -     advances traditional information technology used for
860723 -     wordprocessing, email, spreadsheets, pictures and graphs, to a
860724 -     practical concept of Knowledge Management that makes bootstrap
860725 -     goals for co-evolution a practical reality.  Just as alphabet
860726 -     technology enabled advances that culminated in information
860727 -     technology, SDS leads to Knowledge Management, explained in POIMS.
860728 -     ref OF 1 SV5N
860730 -      ..
860731 -     NWO explains why religion presents powerful forces that restrain
860732 -     progress on advancing from information to a culture of knowledge.
860733 -     ref OF 2 42AA
860734 -
860735 -
860736 -
8608 -

SUBJECTS
Scale Critical Factor in Evolutionary Change
Overwhelmed by Power of Knowledge Space Shows People Need to Get Used

8804 -
880501 -  ..
880502 - Scale is a critical factor in effectiveness of change.
880503 - ref OF 4 0226
880504 -
880505 - The lesson: Expect surprising qualitative changes in structural
880506 - assemblage and functional performance when a complex system adapts
880507 - effectively to drastic changes in critical parameters. ref OF 4 0230
880509 -  ..
880510 - Problem of scale occurs in organization of knowledge into subjects for
880511 - reasons explained in
880512 -
880513 -    POIMS....................................... ref OF 1 0561
880514 -    NWO......................................... ref OF 2 RUPW
880515 -    890523...................................... ref SDS 4 SQ5L
880516 -
880517 -       [On 000120 Pandora's Box problem of increasing intelligence,
880518 -       reviewed for Colloquium. ref SDS C0 2345]
880520 -        ..
880521 -       [On 00125 scaling up connected environment will "boggle the
880522 -       mind." ref SDS C2 3975]
880524 -        ..
880525 -       [On 000129 concern about scaling up common editing might produce
880526 -       chaos. ref SDS C4 0876]
880528 -        ..
880529 -       [On 000221 scale impacts knowledge organization for an ontology.
880530 -       ref SDS D1 7455]
880532 -        ..
880533 -       [On 000302 scale impacts marketing DKR, called "penetration" in
880534 -       Colloquium discussion." ref SDS D7 4864]
880536 -        ..
880537 -       [On 040312 scale is a factor in quantum mechanics theory that
880538 -       complementarity fills the gap in causality when measuring
880539 -       subatomic processes. ref SDS L1 RI6N
880541 -      ..
880542 -     On 951103 worry was expressed about people and organizations being
880543 -     overwhelmed by multiple sources of "intelligence." ref SDS 48 9066
880545 -      ..
880546 -     On 960311 book explores historical challenge of technology that
880547 -     increases speed of human life. ref SDS 55 9405]
880549 -      ..
880550 -     On 991108 Pandora's Box illustrates how knowledge of connections
880551 -     and lack of alignment, i.e., meaning drift, present psychological
880552 -     burdens of responsibility to act that seem overwhelming.
880553 -     ref SDS A1 0795
880554 -
880555 -        [On 000125 Eric Armstrong expects connected environment which
880556 -        OHS/DKR team proposes to create, will "boggle the mind."
880557 -        ref SDS C2 3867
880559 -         ..
880560 -        [On 000221 Pandora's Box illustrates challenge of knowledge
880561 -        organization for an ontology. ref SDS D1 7455]
880563 -      ..
880564 -     The problem of scale reflects people feeling overwhelmed upon
880565 -     first encountering SDS records that show a greater share of the
880566 -     connections in the subconscious mind than people commonly
880567 -     recognize in the conscious span of attention, as discussed on
880568 -     991014, ref SDS 97 3066, previously reviewed on 990712.
880569 -     ref SDS 86 5837  So processes are needed to make changes of scale
880570 -     for "intelligence" an advantage.
880572 -      ..
880573 -     Below, Doug expects links can be applied to specific locations;
880574 -     and does not address issue of scale. ref SDS 0 1Z61
880575 -
880576 -         [On 000208 explain problem of scale using SDS "intelligence"
880577 -         as the core of knowledge management, that it may be solved as
880578 -         people get used to dealing with more connections. ref SDS C7
880579 -         2940]
880581 -      ..
880582 -     Summary is one such process, explained in POIMS. ref OF 1 0561
880584 -      ..
880585 -     Another is judicious review for clear, concise, complete
880586 -     communication, reviewed on 990419. ref SDS 79 2601
880588 -      ..
880589 -     Once people become skilled using SDS tools for managing large
880590 -     scale "intelligence," it should enhance performance, as reported
880591 -     by Bill DeHart on 990909. ref SDS 91 0001
880593 -  ..
880594 - Engelbart observes "... mounting evidence that our organizations and
880595 - institutions cannot cope adequately with the increasing complexity and
880596 - urgency of our society's problems...", ref OF 4 0235, reflects the New
880597 - World Order... view that management is imploding due to complexity of
880598 - information overload. ref OF 2 8303 and ref OF 2 7501
880600 -  ..
880601 - Recent national attention on reducing medical mistakes exemplifies
880602 - this problem, reported on 991207, ref SDS A6 0001, cited, as well, by
880603 - Andy Grove, CEO of Intel, in his book....
880605 -                 ..
880606 -                Only the Paranoid Survive
880607 -
880608 - Groves supports Engelbart's view that new realities of information
880609 - overload present a different working environment that requires work
880610 - practices to change, ref SDS 70 1209; but change is resisted by
880611 - executives who refuse to believe methods that brought success cannot
880612 - no longer sustain that success. ref SDS 70 2648,
880613 -
880614 -         [On 011102 Knowledge Management was put forward in 1993 for
880615 -         solving new realities of a faster paced world signaled by
880616 -         rising globalization, because information management seemed
880617 -         inadequate. ref SDS J5 YE6F
880618 -
880620 -  ..
880621 - Paradigm change needs focused effort, rather than evolution of trial
880622 - and error, and groupware can lead in this effort. ref OF 4 0241
880623 -
880624 -     POIMS supports proactive paradigm shifts.
880625 -
880626 -        On 920808 identified paradigm changes. ref SDS 16 0008
880628 -         ..
880629 -        On 921217 paradigm change requires faith. ref SDS 17 1677
880631 -         ..
880632 -        Automated integration of time and information that changes from
880633 -        documents to knowledge space underlies a series of paradigm
880634 -        shifts. ref SDS 17 1829
880635 -
880636 -
880637 -
8807 -

SUBJECTS
ABC Improvement Continual Learning Augment Human Capabilities Intelli
Collaboration Sharing Information Helps Everyone

A504 -
A50501 -  ..
A50502 - Bootstrap Uses ABC Improvement for Continual Learning Enabled by SDS
A50503 -
A50504 - Improving "improvement capability," ref OF 4 0246, cited by Doug in
A50505 - the telecon today, per above, ref SDS 0 3977, is a continual learning,
A50506 - "bootstrap" strategy for applying experience to grow new knowledge
A50507 - that increases capabilities through co-evolution and integration of
A50508 - ideas.  It is the core of Doug's goals and objectives for enabling a
A50509 - whole new way of working, per above, ref SDS 0 3696, that Doug feels
A50510 - requires a high rate of evolution in technology.
A50512 -  ..
A50513 - This renewal process from continual improvement is the foundation of
A50514 - civilization. and is supported by SDS that inherently builds case
A50515 - studies for lessons learned, cited by the US Army Corps of Engineers.
A50516 - ref DRP 4 3156
A50517 -
A50518 -        [On 000327 Doug comments about high rate of evolution for
A50519 -        technology to accomplish goals for improvement. ref SDS E2 8484
A50521 -         ..
A50522 -        [On 000509 Paul Fernhout cautions that change occurs
A50523 -        irregularly over time, because people need time to absorb new
A50524 -        ways of working and try them out for awhile, before making
A50525 -        further improvements. ref SDS F1 4514
A50527 -         ..
A50528 -        [On 000729 origins of "bootstrap" grounded in practices related
A50529 -        to Com Metrics. ref SDS F8 0006
A50531 -         ..
A50532 -        [On 020530 Paul wants incremental development using bootstrap
A50533 -        methods to develop OHS, rather than implement Launch Plan all
A50534 -        at once; strategy needs to produce something for credibility.
A50535 -        ref SDS K1 WV8Q
A50537 -  ..
A50538 - ABC improvement flows from automated integration of tools and work
A50539 - processes, ref OF 4 0252, inherent in SDS under POIMS technology, for
A50540 - example the management cycle. ref OF 1 6649
A50541 -
A50542 - This is an aspect of proactive problem handling that "debugs" daily
A50543 - work under risk management practices, see POIMS, ref OF 1 1108, to
A50544 - identify future problems by understanding the past, under the rule
A50545 - that past is prologue. see POIMS. ref OF 1 1112
A50547 -         ..
A50548 -        [On 001114 Doug awarded National Medal of Technology for
A50549 -        contributions to improve competence handling complex problems.
A50550 -        ref SDS G7 SU3L
A50552 -         ..
A50553 -        [On 010323 Jack Park submits planning to support ABC methods
A50554 -        based on an apparent different scheme. ref SDS I1 I66F
A50556 -         ..
A50557 -        [On 010614 submit explanation of SDS improvement for education.
A50558 -        ref SDS I6 A581
A50560 -         ..
A50561 -        [On 010908 Jack Park explains laziness requires using email for
A50562 -        DKR because that seems fast and easy. ref SDS J1 YF3I
A50563 -
A50564 -     "A" represents daily work of core business activity (i.e. R&D,
A50565 -     manufacturing , marketing, sales, operations...), ref OF 4 03DR,
A50567 -      ..
A50568 -     "B" represents work to improve "A" (core business) activity.
A50569 -     ref OF 4 03DR
A50570 -
A50571 -           •  Training in A activity skills and tools
A50572 -           •  Supplemental education, MBA, grauduate work, etc.
A50573 -           •  Seminars
A50574 -           •  Tools known and accepted for performing A activity
A50576 -      ..
A50577 -     "C" represents improving fundamental skills (think, listen, learn,
A50578 -     analysis, intelligence) in order to improve "B" activity.
A50579 -     ref OF 4 0256
A50580 -
A50581 -         This requires continual learning enabled by the SDS process of
A50582 -         capturing daily work as continual case studies and adding
A50583 -         "intelligence," explained in POIMS. ref OF 1 6649
A50585 -          ..
A50586 -         Continual learning through research to experiment and pilot
A50587 -         test for discovering new knowledge and skills that bring
A50588 -         better methods, tools and training, i.e., support the "A" and
A50589 -         "B" activities, is "....whole new way of thinking, working and
A50590 -         living," described above in the mission for Doug's Bootstrap
A50591 -         Institute. ref SDS 0 3696
A50593 -          ..
A50594 -         Pilot testing and evaluation are proposed by Doug to implement
A50595 -         continual learning. see below, ref SDS 0 5402
A50597 -      ..
A50598 -     Engelbart's "C" activity aligns with calls by Toffler and others
A50599 -     for continual learning using meta-skills of literacy that teach
A50600 -     children to think, reviewed on 950911. ref SDS 45 2222   The
A50601 -     Toffler's discuss "empowerment" and Milton Friedman notes urgency
A50602 -     to overcome the "Tyranny of the Status Quoe." ref SDS 45 OG8L
A50604 -      ..
A50605 -     Earlier, in 1962 Doug prepared a proposal for SRI seeking support
A50606 -     from the government to pay for experimenting to develop tools and
A50607 -     practices that improve intellectual effectiveness. see above.
A50608 -     ref SDS 0 KL6I  The 1962 proposal planned to start the research
A50609 -     project by first improving intellectual effectiveness of software
A50610 -     engineers assigned to develop tools that improve their own work of
A50611 -     programming computers.  Review shows inherrent resistance to
A50612 -     continual improvement, also per above. ref SDS 0 MF4N
A50613 -
A50614 -         [On 011102 organizational learning developed by Senge
A50615 -         antecedent to Knowledge Management based on studies building
A50616 -         aircraft during WWII, and later an article published in 1962
A50617 -         that won a Nobel Prize on improving productivity through
A50618 -         learning from experience. ref SDS J5 M25K
A50620 -          ..
A50621 -         [On 011210 Gary reports research showing that
A50622 -         improving the work of an established culture takes 50 years to
A50623 -         overcome attitudes that resist improvement. ref SDS J7 R66K
A50625 -          ..
A50626 -         [On 040802 Gary does not have time to work on explaining SDS
A50627 -         support for "intelligence" in an ASB filing to set a standard
A50628 -         on saving time using SDS for organizational memory.
A50629 -         ref SDS L3 0001
A50631 -      ..
A50632 -     "C" activity aligns with the call by Andy Grove, CEO at Intel, to
A50633 -     invest sunshine profits on experimenting with new methods,
A50634 -     reviewed on 980307, ref SDS 69 3416, in order to decide whether to
A50635 -     improve "B" activity that improves actual work operations.
A50636 -     Engelbart may be expanding Grove's idea by calling for allocation
A50637 -     of resources to proactively search out emerging methods and tools,
A50638 -     rather than wait for the senior VP to read something in a magazine
A50639 -     while flying to a meeting, or hearing about something at a party.
A50641 -      ..
A50642 -     Proactive management is resisted by short time horizon: people
A50643 -     want known problems fixed, but will not pay for notice of
A50644 -     inconsequential details to avoid the high cost of rework to fix
A50645 -     future problems.
A50646 -
A50647 -          [On 010725 Broadwater Dam case study reports resistance to
A50648 -          proactive management; people feel uncomfortable with power of
A50649 -          understanding enabled by SDS. ref SDS I9 02AR
A50651 -           ..
A50652 -          [On 050330 John planning seminar event to advance Engelbart
A50653 -          hypothesis on collective IQ for collaboration to enable ABC
A50654 -          improvement. ref SDS L6 L67K
A50656 -      ..
A50657 -     Despite Grove's call for experimenting, he reports experience at
A50658 -     Intel indicates that people like to work on familiary things in
A50659 -     familiar ways. ref SDS 69 3740  He says that getting executives to
A50660 -     improve is like "walking through the valley of death," reviewed on
A50661 -     980307. ref SDS 70 1657
A50662 -
A50663 -         [...1962 SRI seems to have been successful getting the
A50664 -         government to finance some experiments to discover and
A50665 -         evaluate tools and practices for improving knowledge work.
A50666 -         ref SDS 0 6V6G
A50668 -      ..
A50669 -     Clay Christensen also points out in "Innovator's Dilemma" that
A50670 -     organizations cannot support "C" activity, because the investment
A50671 -     does not produce a direct return. ref SDS 84 0703  No VP wants the
A50672 -     assignment, because most experiments will not be successful, and
A50673 -     so it is difficult to show ROI that allows people to be recognized
A50674 -     improving earnings and getting promoted.  An example is the record
A50675 -     on 890324 showing VP at Tudor Engineers refused to pilot test SDS
A50676 -     to evaluate belief that adding "intelligence" to management is not
A50677 -     cost effective. ref SDS 3 UB5F  Tudor wound up causing years of
A50678 -     litigation costing $M of dollars, reported on 990316. ref SDS 76
A50679 -     NT7O  Another example is Intel.  They spend $7B or so a year on
A50680 -     R&D and capital improvement, but are unable to muster up a few
A50681 -     hundred thousand to improve competence, because people with the
A50682 -     job to review proposals for improving thinking, believe that
A50683 -     adding "intelligence" to management is funny and alien, reported
A50684 -     on 990713. ref SDS 87 1767  On 990527 powerful cultural forces
A50685 -     prevent trying new methods. ref SDS 84 1233 and ref SDS 84 074D
A50686 -
A50687 -        [On 010605 Jack planning to pilot test technology for improving
A50688 -        learning in formal education. ref SDS I5 AN9H
A50690 -         ..
A50691 -        [On 020618 SDS records on the Internet show benefits of good
A50692 -        management; creates desire to work intelligently, but seems out
A50693 -        of reach using familiar technology and methods everygody likes.
A50694 -        SDS explicit links change attitudes from getting by with bad
A50695 -        management that seems fast and easy, to using good management
A50696 -        because SDS makes working intelligently to save time and money
A50697 -        fast and easy. ref SDS K3 MU6H
A50699 -      ..
A50700 -     On 990317 project manager wants to be totally convinced before
A50701 -     pilot testing cutting edge technology. ref SDS 77 5600
A50702 -
A50703 -        [On 000926 fear of trying new way of working. ref SDS G2 004M
A50705 -      ..
A50706 -     This raises the question of how to accomplish C activity, i.e., is
A50707 -     anyone doing this, or is it an aberation, i.e., an accident if any
A50708 -     any pilot testing ever occurs?
A50709 -
A50710 -        [On 000225 Eric Armstrong leading discussion on Colloquium at
A50711 -        Stanford proposes policy of don't try something if you are not
A50712 -        sure. ref SDS D4 L5D9
A50714 -  ..
A50715 - SDS supports Doug's ABC improvement model....
A50716 -
A50717 -     The SDS design inherently builds case studies that support ISO
A50718 -     requirements for continual learning to improve traditional work,
A50719 -     which is B activity. reviewed on 950721. ref SDS 44 2846
A50720 -
A50721 -     SDS improves alphabet technology by integrating information with
A50722 -     time that strengthens ability to grow personal and organizational
A50723 -     "knowledge," as explained in POIMS. ref OF 1 JE6L  This enables
A50724 -     transition in basic literacy from information to a culture of
A50725 -     knowledge.  Improving literacy accomplishes Doug's goal for C
A50726 -     activity that improves the ability to learn under B activity.
A50728 -      ..
A50729 -     Capturing organizational memory, and adding "intelligence" that
A50730 -     supports B and C activity, also, in many cases directly improves A
A50731 -     activity by making communication and collaboration more effective.
A50732 -     Since communication is becoming a larger share of daily work,
A50733 -     direclty improving this work, directly improves earnings.
A50735 -  ..
A50736 - Any hope of lasting organizational improvement rests on better ways to
A50737 - convert information into knowledge than the present system of alphabet
A50738 - technology, as posed by Knowledge Space, discussed with Doug above.
A50739 - ref SDS 0 1140
A50740 -
A50741 -    [On 000124 Doug's Colloquium at Stanford demosntrates how ABC
A50742 -    problem solving model addresses large and small issues. ref SDS C1
A50743 -    7238]
A50745 -     ..
A50746 -    [On 000227 Eric Armstrong reviews strategies for implementing ABC
A50747 -    improvement model. ref SDS D5 0984]
A50749 -     ..
A50750 -    [On 000229 application of ABC model connects deductive optimization
A50751 -    to holistic optimization in an organization; holistic problems are
A50752 -    solved by doing A and B activities deductively. ref SDS D6 2520]
A50754 -     ..
A50755 -    [On 001025 proposed introduction for OHS launch plan to show how
A50756 -    ABC is implemented. ref SDS G4 QY5H
A50758 -     ..
A50759 -    [On 000327 KM rosette stone for continual improvement. ref SDS E2
A50760 -    9975
A50762 -     ..
A50763 -    [On 010114 case study illustrates SDS record on the Internet
A50764 -    empowers ability to enhance competency for solving complex
A50765 -    problems, under the ABC model. ref SDS H6 0001
A50767 -     ..
A50768 -    [On 010323 Jack Park submits diagram and explanation for using OHS
A50769 -    to produce DKR that accomplishes ABC Improvement. ref SDS I1 0001
A50770 -
A50771 -
A50772 -
A508 -

SUBJECTS
Intelligence Memory Organization Analysis Alignment Summary Feedback
Organizational Memory Who What When Where Why How Capturing Reporting
History Experience Diary Intelligence Causation Organizational Memory

AC05 -
AC0601 -  ..
AC0602 - Intelligence Collection Supported by SDS
AC0603 -
AC0604 - Multi-payoff Capability Cluster.. Is there a set of basic capabilities
AC0605 - whose improvement would significantly enhance both the higher-level
AC0606 - operational A Capabilities and this self-improvement B Capability?
AC0607 - ref OF 4 0081
AC0609 -  ..
AC0610 - Doug describes a wide range of information and connecting capabilities
AC0611 - which he characterizes as intelligence collection. ref OF 4 0175
AC0612 -
AC0613 -        •  Intelligence collections.................... ref OF 4 0175
AC0614 -        •  Dialog Records.............................. ref OF 4 0176
AC0615 -        •  Knowledge Product........................... ref OF 4 0179
AC0616 -        •  Categorizing................................ ref OF 4 KN3M
AC0618 -  ..
AC0619 - "Intelligence collection" may advance Doug's vision for boosting
AC0620 - Collective IQ, set out above, ref SDS 0 9167, using technology that
AC0621 - augments intelligence, which he related as a goal for the Colloquium
AC0622 - at Stanford, in our discussion today, shown above. ref SDS 0 0150
AC0623 - Intelligence collection may also be part of advancing collaboration
AC0624 - using an OHS system, discussed below, ref SDS 0 0784, that implements
AC0625 - a series of capabilities Doug summarizes with the acronym CODIAC.
AC0626 - ref SDS 0 0786
AC0627 -
AC0629 -  ..
AC0630 - Categorizing Flexible Navigation in Knowledge Repository
AC0631 -
AC0632 - Categorizing conventions for structuring, labeling and linking within
AC0633 - common knowledge domains will support a high degree of mobility and
AC0634 - navigational flexibility in the knowledge repository. ref OF 4 KN3M,
AC0635 - explained further for OHS, below, ref SDS 0 KI49, may relate to the
AC0636 - 1962 proposal for 3x5 cards to organize and find information, per
AC0637 - above, ref SDS 0 UD7F, and citing Vannevar Bush proposal in a 1945
AC0638 - article. reviewed on 960304. ref SDS 53 GX59
AC0639 -
AC0641 -  ..
AC0642 - Subject Index Annotated Keywords 3x5 Card System Not Mentioned
AC0643 -
AC0644 - The 1992 paper seems to discuss subject indexing as a process to
AC0645 -
AC0646 -            "...quickly build an annotated index to the intelligence
AC0647 -            documents, or objects within these documents, that I want
AC0648 -            to keep track of... pet keywords (taking advantage of the
AC0649 -            common-vocabulary architectural feature)." ref OF 4 XW3L
AC0651 -  ..
AC0652 - There is no mention in the 1992 paper, but an "annotated index" may
AC0653 - relate to Doug's experience in the 1950s using 3x5 cards to organize
AC0654 - information, which was cited in SRI's 1962 proposal, per above.
AC0655 - ref SDS 0 UD7F
AC0656 -
AC0657 -         [On 991231 research on W3C standards for HTML describes meta
AC0658 -         commands to specify key words for a search engine to find web
AC0659 -         page documents on the Internet. ref SDS B4 YS86
AC0661 -          ..
AC0662 -         [On 000608 Doug demonstrated Augment NLS, tools that came from
AC0663 -         the 1962 proposal, including linking, multiple views, journal;
AC0664 -         there was nothing evident mentioned about catetorizing and
AC0665 -         subject indexing. ref SDS F3 4180
AC0667 -          ..
AC0668 -         [On 010420 categorizing called "metadata" popular term for
AC0669 -         assigning words and phrases to documents rendered as web pages
AC0670 -         on the Internet; semantic indexing helps people find documents
AC0671 -         that have been assigned metadata, ref SDS I3 X44G, using a
AC0672 -         controlled vocabulary for a community of practice. ref SDS I3
AC0673 -         0161
AC0675 -          ..
AC0676 -         [On 010420 categorizing with metadata takes time and a lot of
AC0677 -         concentration for cognitive overhead, which is tiring; which
AC0678 -         people generally fail to perform, so rather than categorize
AC0679 -         documents, people prefer to index words in the documents.
AC0680 -         ref SDS I3 ES5F
AC0682 -          ..
AC0683 -         [On 020128 Doug explained that SDS support for organic
AC0684 -         structure to make finding information on a computer fast and
AC0685 -         easy was not developed for the NLS program he created at SRI
AC0686 -         in the 1960s. ref SDS J8 YS9N
AC0688 -          ..
AC0689 -         [On 020822 people feeling pain trying metadata with Lotus
AC0690 -         Notes to organize the record and find critical details when
AC0691 -         needed; trying Grove, Groove and Sharepoint weblogs and
AC0692 -         portals with metadata on the Internet. ref SDS K5 Q99G
AC0694 -          ..
AC0695 -         [On 021031 article reports people giving up on metadata to
AC0696 -         organize the record and find information; indexing words is
AC0697 -         fast and easy. ref SDS K6 VX4J
AC0699 -  ..
AC0700 - SDS converts information into knowledge by adding "intelligence" to
AC0701 - the "record" of daily work, see POIMS , ref OF 1 0582, which is
AC0702 - created by "investing intellectual capital." see again POIMS.
AC0703 - ref OF 1 1101
AC0705 -  ..
AC0706 - Capability for intelligence support implemented by the SDS program is
AC0707 - performed through the science of Communication Metrics, explained in
AC0708 - NWO. ref OF 2 6369
AC0709 -
AC0710 -         [On 001130 Jack Park cites this scope for a 3-layer
AC0711 -         architecutre. ref SDS G9 FG4H
AC0713 -          ..
AC0714 -         [On 020608 Dave Snowden at IBM proposes KM capabilities with
AC0715 -         networked intelligence. ref SDS K2 SB4G
AC0717 -          ..
AC0718 -         [On 050330 John planning seminar event to advance Engelbart
AC0719 -         hypothesis on collective IQ for collaboration to enable ABC
AC0720 -         improvement. ref SDS L6 L67K
AC0722 -  ..
AC0723 - Doug does not explain in the 1992 paper how "intelligence collection"
AC0724 - is accomplished, i.e., the mechanics of who does it, what is actually
AC0725 - collected, what happens to it.  Below, "Explicitly Structured
AC0726 - Documents" could be intended to organize the record and manage
AC0727 - context. ref SDS 0 646M
AC0729 -  ..
AC0730 - On 990625 Fortune reports CEOs succeed who grab a pen and start
AC0731 - writing at the end of meetings and send memos to verify planning and
AC0732 - understandings. ref SDS 85 1024  Fortune reports CEOs who fail prefer
AC0733 - not to collect intelligence because of psyche. ref SDS 85 4914
AC0735 -  ..
AC0736 - Doug does not mention this opportunity in his paper, but he may have
AC0737 - it in mind.
AC0738 -
AC0739 -      [On 000106 Doug proposed developing a system to enhance
AC0740 -      collective IQ, in the Colloquium at Stanford. ref SDS B6 0110]
AC0741 -
AC0742 -      [On 000120 Eric Armstrong submits outline for project to develop
AC0743 -      Dynamic Knowledge Repository (DKR). ref SDS C0 2808]
AC0745 -       ..
AC0746 -      [On 000307 Doug cites "workup" by Gene Bellinger on the web that
AC0747 -      proposes capture of foundational understanding. ref SDS D8 4012
AC0749 -       ..
AC0750 -      [On 000327 Doug defines knowledge work in relation to developing
AC0751 -      "intelligence." ref SDS E2 3971
AC0753 -       ..
AC0754 -      [On 000327 Doug reported advantage of technology to support
AC0755 -      "research intelligence." ref SDS E2 3693
AC0757 -       ..
AC0758 -      [On 000413 Traction uses XML editor to implement Doug's ideas on
AC0759 -      intelligence. ref SDS E6 4209
AC0761 -       ..
AC0762 -      [On 001027 Doug Engelbart reported SDS is the best method for
AC0763 -      accomplishing KM. ref SDS G5 XV6F
AC0765 -       ..
AC0766 -      [On 010420 Jeff Conklin cites demand for organizational memory
AC0767 -      that sounds similar to Doug's objective for collecting
AC0768 -      intelligence. ref SDS I3 MU7O
AC0770 -  ..
AC0771 - The use of "intelligence" for dialog records, ref OF 4 0176, seems
AC0772 - like the way SDS is applied, that fits the Com Metrics goal of adding
AC0773 - "intelligence" to management, which is the missing ingredient cited by
AC0774 - Fortune that causes CEOs to fail, reported on 990625, ref SDS 85 1024,
AC0775 - because some executives do not want to execute good management
AC0776 - practice, due to "psyche." ref SDS 85 4914
AC0777 -
AC0779 -      ..
AC0780 -     Doug does not address resistance to "intelligence" by people who
AC0781 -     fear accountability, reviewed on 991014, ref SDS 97 3066, and
AC0782 -     earlier analysis on 980405. ref SDS 71 5065
AC0783 -
AC0784 -     On 890324 SDS was described as "overkill" and "gold-plated" that
AC0785 -     is not needed for daily management. ref SDS 3 6399
AC0786 -
AC0787 -        [On 991227 executive shuns responibility for knowledge.
AC0788 -        ref SDS B3 9844]
AC0790 -      ..
AC0791 -     Feedback helps implement CODIAK, ref OF 4 1415, but is not cited
AC0792 -     as a critical element of "intelligence," nor is there a method
AC0793 -     discussed on how to overcome resistance to feedback, explained in
AC0794 -     the New World Order paper. ref OF 2 2670
AC0796 -  ..
AC0797 - Benefits of "intelligence" were recognized at California Department of
AC0798 - Water Resources (CDWR) in a meeting on 940901, where a project manager
AC0799 - reported "...this is exactly what we need." ref SDS 34 4920
AC0801 -  ..
AC0802 - The U.S. Army Corps of Engineers called Com Metrics an "Intelligence"
AC0803 - function, ref DRP 4 6172, and analogized to the CIA. ref DRP 4 2022
AC0805 -  ..
AC0806 - On 970930 managers at the California Department of Transportation
AC0807 - rejected Com Metrics because they feared accountability. ref SDS 65
AC0808 - 6903
AC0810 -  ..
AC0811 - Doug anticipates integrating speech into the record. ref OF 4 0178  On
AC0812 - 991108 IBM is working on a belt PC that may contribute to this goal.
AC0813 - ref SDS A1 7823  The efficacy of managing speech in an "intelligence"
AC0814 - record was reviewed on 990225. ref SDS 75 4758
AC0815 -
AC0817 -      ..
AC0818 -     Communication Analyst Not Expressly Cited by CODIAK
AC0819 -
AC0820 -     Doug does not mention the need for an "intelligence" work role to
AC0821 -     manage the integration of information streams and correlate to
AC0822 -     objectives, commitments and requirements.
AC0823 -
AC0824 -     There is no express explanation of the need for analysis and
AC0825 -     alignment.
AC0826 -
AC0827 -        [On 001025 Doug issues a Launch Plan for the OHS/DKR that
AC0828 -        identifies a new work role. ref SDS G4 C9WP
AC0830 -      ..
AC0831 -     Cognitive science is not cited, which reflects the discussion
AC0832 -     above with Doug explaining meaning drift. ref SDS 0 3977
AC0833 -
AC0834 -
AC0835 -
AC0836 -
AC09 -

SUBJECTS
Collaboration Enterprise Management Supported CODIAC

AG03 -
AG0401 -  ..
AG0402 - Dynamic Knowledge Repository DKR Stores Everything on Computer
AG0403 - OHS/DKR Augments Intelligence with Collaboration for Collective IQ
AG0404 - Collaboration Raises Collective IQ with CODIAK Technology
AG0405 - Collective IQ through Collaboration Implements Doug's CODIAK Tools
AG0406 -
AG0407 - Doug's 1992 paper describes collaboration supported by CODIAK tools
AG0408 - using an Open Hyperdocument System (OHS), ref OF 4 08TS, to collect
AG0409 - intelligence that is connected into a dynamically evolving knowledge
AG0410 - base managed with network technology and practices. ref OF 4 05F3  In
AG0411 - the discussion today, Doug explained he now calls this a "Dynamic
AG0412 - Knowledge Repository" (DKR), ref SDS 0 JJ47, which aligns with the
AG0413 - Bush proposal in 1945 cited in SRI's 1962 proposal, per above.
AG0414 - ref SDS 0 UD9J  Goals for a "Knowledge Repository" gained currency for
AG0415 - using computers to improve management when IBM presented the concept
AG0416 - of using computers for a general library function to store and quickly
AG0417 - find critical details, reported 951011. ref SDS 47 8392  More articles
AG0418 - appeared on a "Knowledge Repository" reported on 970525, ref SDS 62
AG0419 - 4700, and again on 971021. ref SDS 66 5884
AG0420 -
AG0421 -              [On 000327 Doug Engelbart's explanation of "knowledge"
AG0422 -              work from a paper in 1972 proposes computers store for
AG0423 -              retrieval daily working information from meetings,
AG0424 -              calls, specifications, reports, contracts, everything
AG0425 -              needed to get things done quickly and accurately.
AG0426 -              ref SDS E2 3971
AG0428 -               ..
AG0429 -              [On 000615 engineers gave up because they discovered
AG0430 -              there wasn't enough knowledge to create effective tools
AG0431 -              for a Knowledge Management Repository. ref SDS F5 6271
AG0433 -               ..
AG0434 -              [On 010114 Knowledge Management expert reports change
AG0435 -              from "repository" and "library" models for capturing and
AG0436 -              relying on the record accuratley, to instead working by
AG0437 -              conversation from memory. ref SDS K7 EK3I
AG0439 -               ..
AG0440 -              [On 011102 Larry Prusak paper on origins of Knowledge
AG0441 -              Management, and Steve Denning "expert" propose ignoring
AG0442 -              the record, and rely on storytelling with conversation
AG0443 -              to learn implicit knowledge from people recalling past
AG0444 -              experience, e.g., fixing the plumbing with conversation
AG0445 -              rather than plans and specifications, ref SDS J6 H461;
AG0446 -              copy machines repaired by conversation because talking
AG0447 -              is faster and easier than finding and reading
AG0448 -              specifications. ref SDS J6 HD8M
AG0449 -
AG0451 -  ..
AG0452 - Categorizing for flexible navigation in the Knowledge Repository is
AG0453 - shown above. ref SDS 0 EO6M  This was not discussed today.
AG0455 -  ..
AG0456 - Doug indicated today that an OHS/DKR system applying ideas from SRI's
AG0457 - 1962 proposal to augment human intellect, per above, ref SDS 0 7H5H,
AG0458 - and implemented with modern groupware network technology can generate
AG0459 - "collective IQ."  Better collaboration through "collective IQ" helps
AG0460 - solve urgent, complex problems cited in the Bootstrap mission,
AG0461 - reviewed above. ref SDS 0 9167  In our call today, Doug said that
AG0462 - "collective IQ" is a core objective of the Colloquium he is presenting
AG0463 - in a few weeks at Stanford. ref SDS 0 0150  CODIAC is explained below.
AG0464 - ref SDS 0 0786
AG0466 -  ..
AG0467 - Following excerpts from the 1992 paper illustrate Doug's planning...
AG0468 -
AG0469 -     As developed in the sections that follow, our framework assumes
AG0470 -     that all of the knowledge media and operations indicated in
AG0471 -     Figure-7 will one day be embedded within an Open Hyperdocument
AG0472 -     System (OHS). Every participant will work through the windows of
AG0473 -     his or her workstation into his or her group's "knowledge
AG0474 -     workshop." ref OF 4 0116
AG0475 -
AG0477 -      ..
AG0478 -     Enterprise Management - ABC Improvement Model
AG0479 -
AG0480 -     With this in mind, consider the way in which the project group's
AG0481 -     CODIAK domain, with all of its internal concurrent activity, will
AG0482 -     be operating within the larger enterprise group depicted in
AG0483 -     Figure-8  And consider that the whole enterprise, acting as a
AG0484 -     coherent organizational unit, must also have a workable CODIAK
AG0485 -     capability and possess its own evolving, applicable CODIAK
AG0486 -     knowledge base. ref OF 4 0117
AG0488 -      ..
AG0489 -     Figure 9 shows the organization as one big organizational unit,
AG0490 -     whose sub-parts are each themselves whole organizational units,
AG0491 -     each with its own CODIAK process going on, with its evolving
AG0492 -     knowledge base of Recorded Dialog, Intelligence Collection, and
AG0493 -     Knowledge Products. ref OF 4 0122
AG0494 -
AG0496 -      ..
AG0497 -     Groupware Supports OHS
AG0498 -
AG0499 -     Here an important appreciation may be gained for the "concurrency"
AG0500 -     part of the CODIAK definition. CODIAK was introduced above with
AG0501 -     the sense that all of the development, integration and application
AG0502 -     activities within a given organizational unit were going on
AG0503 -     concurrently. This establishes a very important requirement for
AG0504 -     the groupware support. ref OF 4 0119
AG0505 -
AG0507 -      ..
AG0508 -     Organization and Structure
AG0509 -
AG0510 -     Explicitly Structured Documents - where the objects comprising a
AG0511 -     document are arranged in an explicit hierarchical structure, and
AG0512 -     compound-object substructures may be explicitly addressed for
AG0513 -     access or to manipulate the structural relationships. ref OF 4
AG0514 -     08ZZ
AG0515 -
AG0516 -          Focus on structure to aid understanding fits Doug's work in
AG0517 -          the 1962 proposal that recognized structure and order are
AG0518 -          primary elements of augmenting intelligence, per above.
AG0519 -          ref SDS 0 UD7F  This was discussed with Doug today when he
AG0520 -          asked about "Knowledge Space." ref SDS 0 JJ63
AG0522 -           ..
AG0523 -          This section needs clarification.  Editing manipulates words
AG0524 -          and paragraphs to change structural relationships.  Numerical
AG0525 -          and alphabetical lists are hierarchial.  As noted on 910221
AG0526 -          alphabet technology uses flexible structure to create
AG0527 -          information. ref SDS 11 OP7M  SDS extends this idea to manage
AG0528 -          context, which is a part of "knowledge." see POIMS.
AG0529 -          ref OF 1 0367
AG0530 -
AG0531 -              [On 010814 Henry van Eykan requests an article on
AG0532 -              implementing Explicitly Structured Documents. ref SDS J0
AG0533 -              5I6G
AG0535 -           ..
AG0536 -          A few examples would help understand what is intended, since
AG0537 -          there appear to be no references to this capability in the
AG0538 -          article.  Say we're at the dentist, mowing the lawn, digging
AG0539 -          a ditch, or designing a light bulb, how would "explicit
AG0540 -          structured documents" be used?
AG0541 -
AG0542 -             •  How much time would it take to create and use?
AG0543 -             •  Who has skills and the time to do it?
AG0545 -                   ..
AG0546 -                  [On 000926 question is raised how much discipline is
AG0547 -                  needed? ref SDS G2 004M
AG0549 -                 ..
AG0550 -             •  Where is training available for this work?
AG0551 -             •  Are there any tools available?
AG0552 -             •  How much does an explicitly structured document cost?
AG0553 -             •  How much time and money does it save?
AG0555 -           ..
AG0556 -          There is a reference to "OHS document structure" in section 8
AG0557 -          for CODIAK describing online research, ref OF 4 XW3L also,
AG0558 -          called "intelligence collection, discussed above. ref SDS 0
AG0559 -          8064
AG0560 -
AG0561 -             [On 000307 Knowledge Management" was described by one
AG0562 -             source as a lot of "hard work." ref SDS D8 5182
AG0563 -
AG0564 -          "Explicit structure" could be construed to enable organic
AG0565 -          subject structure for managing context within Knowledge
AG0566 -          Space, per POIMS. ref OF 1 M17I  This might be combined with
AG0567 -          "vocabulary control" in section 7, on Groupware Architectural
AG0568 -          Requirements, ref OF 4 1044, to organize context that is part
AG0569 -          of the "intelligence," objective in the paper, per above.
AG0570 -          ref SDS 0 8064  Organic structure is a powerful, complex
AG0571 -          effort, as implied by the intent in the paper to support
AG0572 -          collaboration, per below, ref SDS 0 U19I, and as related in
AG0573 -          the record on 890523. ref SDS 4 SQ5L and POIMS. ref OF 1 0367
AG0574 -
AG0575 -              [On 000221 Jack Park provides a source that uses
AG0576 -              "ontology" in a similar way. ref SDS D1 2622
AG0578 -               ..
AG0579 -              [On 000221 Jack notes existence is a Pandora's box of
AG0580 -              complexity. ref SDS D1 7455
AG0582 -               ..
AG0583 -              [On 000307 Doug wanted to define "knowledge" for guiding
AG0584 -              OHS design. ref SDS D8 4820
AG0586 -               ..
AG0587 -              [On 000504 Doug reported NSF wanted a definition of
AG0588 -              "knowledge" to support a research proposal. ref SDS E9
AG0589 -              5555
AG0591 -               ..
AG0592 -              [On 000615 OHS/DKR meeting cites concensus that knowledge
AG0593 -              is too difficult to understand, ref SDS F5 6271, which
AG0594 -              aligns with Drucker's report that people have given up
AG0595 -              trying to improve communication, because the task is too
AG0596 -              complex. reviewed on 931130. ref SDS 21 3851
AG0598 -      ..
AG0599 -     External Document Control (XDoc) - (Not exactly a "hyperdocument"
AG0600 -     issue, but an important system issue here.) Documents not
AG0601 -     integrated into the above online and interactive environment (e.g.
AG0602 -     hard-copy documents and other records otherwise external to the
AG0603 -     OHS) can very effectively be managed by employing the same
AG0604 -     "catalog system" as for hyperdocument libraries - with back-link
AG0605 -     service to indicate citations to these "offline" records from
AG0606 -     hyperdocument (and other) data bases. OHS users can find out what
AG0607 -     is being said about these "XDoc" records in the hyperdocument
AG0608 -     world. ref OF 4 0153
AG0610 -      ..
AG0611 -     ...the knowledge environment provided by open hyrdocument systems
AG0612 -     (OHS) would include Shared Files, Throw-Away Email, Journal/
AG0613 -     Library, and External Docs (XDOC). Documents are shown in these
AG0614 -     four areas, with hyperlinks between documents in different areas.
AG0615 -     Hyperdocument is defined as providing flexible linkages to any
AG0616 -     object in any multi-media file... Open is defined as providing
AG0617 -     vendor-independent access to the hyperdocuments within and across
AG0618 -     work groups, platforms, and applications." ref OF 4 0155 and
AG0619 -     ref OF 4 0162
AG0620 -
AG0621 -         [On 000327 Doug cited an earlier 1972 paper that described a
AG0622 -         knowledge work shop that covers similar scope for OHS called
AG0623 -         out in the 1992 paper. ref SDS E2 3971
AG0625 -  ..
AG0626 - The need for collaboration support to manage complex enterprise where
AG0627 - projects have thousands of people and organizations is explained.
AG0628 - ref OF 4 1242
AG0629 -
AG0630 -     POIMS supports collaboration by devising a "trick" to improve use
AG0631 -     of the alphabet for knowledge work, since formulation of knowledge
AG0632 -     through intelligence is the engine of civilization. ref OF 1 1299
AG0634 -      ..
AG0635 -     Reference in the paper to "explicitly structured documents" hints
AG0636 -     at an organizing capability needed to manage complex organic
AG0637 -     structures, per above. ref SDS 0 646M
AG0638 -
AG0639 -        [On 000120 cited collaboration support in coordination on
AG0640 -        Doug's presentation. ref SDS C0 1640]
AG0642 -         ..
AG0643 -        [On 000505 Eric Armstrong submits requirements for
AG0644 -        Collaborative Document System that uses email to improve
AG0645 -        coordination among contributors. ref SDS F0 4392
AG0647 -         ..
AG0648 -        [On 000623 Jack Park submits architecture for collaborative
AG0649 -        evolutionary epistomology that creates an ontology for a DKR.
AG0650 -        ref SDS F6  4752
AG0652 -      ..
AG0653 -     Idea is developed further in the NWO paper. ref OF 2 0846 and
AG0654 -     ref OF 2 7055
AG0656 -      ..
AG0657 -     Communication Metrics adds a new work role to ensure that tools
AG0658 -     are applied to generate the knowledge needed for effective
AG0659 -     collaboration, and to facilitate direct communication in meetings,
AG0660 -     calls and correspondence, as reported by the U.S. Army Corps of
AG0661 -     Engineers. ref DRP 4 5733
AG0663 -      ..
AG0664 -     Basic capabilities of SDS can be expressed in many ways...
AG0665 -
AG0666 -         People, process, time. ref OF 1 7222
AG0667 -
AG0668 -            Information, knowledge, communication
AG0669 -
AG0670 -            Think, remember, communiate. ref OF 1 6528
AG0672 -          ..
AG0673 -         Management cycle...
AG0674 -
AG0675 -            plan, perform, report. ref OF 1 1104
AG0677 -          ..
AG0678 -         Automated integration...
AG0679 -
AG0680 -            time, information, contacts, documents, organization
AG0681 -         ..
AG0682 -         Intelligence...
AG0683 -
AG0684 -            organize, align, analyse, link, feedback. ref OF 1 0582
AG0686 -          ..
AG0687 -         Communication
AG0688 -
AG0689 -            Leadership, understanding, follow up. ref OF 2 3279
AG0691 -          ..
AG0692 -         Time
AG0693 -
AG0694 -            Past, present, future. ref OF 1 1112
AG0695 -
AG0697 -  ..
AG0698 - CODIAK Process Cluster aligns with POIMS; Doug's Editing Tools
AG0699 -
AG0700 - Doug has developed or is working on technology and practices for the
AG0701 - ABC continual improvement model. ref SDS 0 3961  He wants tools to
AG0702 - create information and connections for "intelligence collection,"
AG0703 - discussed above, ref SDS 0 8064, and proposes OHS/DKR technology to
AG0704 - aid collaboration. ref SDS 0 KI49
AG0705 -
AG0706 -     [On 000217 Dick Karpinski reports Doug developed tools in the
AG0707 -     1960s or 1970s for a DEC system, which can now be used due to
AG0708 -     recent technology changes. ref SDS D0 9595]
AG0710 -  ..
AG0711 - CODIAK is an acronym for identifying the main elements. ref OF 4 0090
AG0712 -
AG0713 -          Concurrent
AG0714 -          Development
AG0715 -          Integration
AG0716 -          Application
AG0717 -          Knowledge
AG0719 -      ..
AG0720 -     Codiak supports project management, ref OF 4 0179, but applies to
AG0721 -     any knowledge work, which leads to an Enterprise Management
AG0722 -     solution.
AG0724 -      ..
AG0725 -     There does not seem to be a specific definition of knowledge and
AG0726 -     how it is differentiated from information, intelligence, wisdom
AG0727 -     and vision, discussed on 960227. ref SDS 52 9402
AG0728 -
AG0729 -         [On 000307 Doug requested work up on "knowledge." ref SDS D8
AG0730 -         4820
AG0732 -          ..
AG0733 -         [On 000504 Doug related NSF required specific definition of
AG0734 -         "knowledge." ref SDS E9 5555
AG0736 -      ..
AG0737 -     Knowledge Space as a continuous information stream organized by
AG0738 -     time and subjects that captures human experience, explained in
AG0739 -     POIMS, ref OF 1 6649, is not expressly presented.
AG0741 -      ..
AG0742 -     There are no examples illustrating this idea, although the CODIAK
AG0743 -     paper is heavily supplied with HTML anchors that facilitate
AG0744 -     Knowledge Space.
AG0746 -      ..
AG0747 -     POIMS relates knowledge to experience, ref OF 1 2050, comprised of
AG0748 -     connected chronologies showing cause and effect, ref OF 1 1299,
AG0749 -     reflecting Campbell's work reviewed on 900303. ref SDS 7 3002 and
AG0750 -     ref SDS 7 9876  The New World Order... paper explains human
AG0751 -     thinking. ref OF 2 3598
AG0753 -  ..
AG0754 - Figure 8 shows integration essential for Enterprise Management.
AG0755 - ref OF 4 0112
AG0757 -  ..
AG0758 - Doug calls out need for connecting bodies of information. ref OF 4
AG0759 - 0134 and ref OF 4 0144
AG0760 -
AG0761 -     Actually, generous use of anchors in Doug's paper facilitate
AG0762 -     integrating his work into other work streams, such as this SDS
AG0763 -     record, and exemplifies awareness of need for alignment to manage
AG0764 -     complexity by converting inert information into connected
AG0765 -     chronologies of cause and effect, i.e., knowledge.
AG0766 -
AG0767 -
AG0768 -
AG0769 -
AG0770 -
AG08 -

SUBJECTS
Links in Email to Original Sources Creates Connected Record Verify Ac
Addressability Email Core Capability DKR, Collaboration, Eric, 000505
Links Email Granular Addressability to Original Sources Creates Conn

AT05 -
AT0601 -  ..
AT0602 - Addressability in Documents to Specific Locations
AT0603 - Email Links to Specific Locations in Documents Purpose OHS/DKR
AT0604 - Links in Email to Specific Locations in Documents Purpose OHS/DKR
AT0605 -
AT0606 - Doug expects links in email can be applied to specific locations to
AT0607 - sources on the Internet that support his concept of OHS, per below,
AT0608 - ref SDS 0 2491  He says in the 1992 article...
AT0609 -
AT0610 -     The real test of an OHS is when you can click on a link you
AT0611 -     received via email from someone in a different organization,
AT0612 -     jumping directly to the passages cited, and then comfortably
AT0613 -     maneuver through the "foreign" knowledge domain, possibly jumping
AT0614 -     up a level with an outline view to see the context of the given
AT0615 -     passage, following other links you find there, and so on, without
AT0616 -     having to fumble through unfamiliar processes. ref OF 4 11DF
AT0618 -  ..
AT0619 - Doug's goal for using linking also supports his objectives for
AT0620 - multiple views, shown below, ref SDS 0 LU3F, that augment
AT0621 - intelligence, discussed above, ref SDS 0 0786, citing his 1962
AT0622 - proposal to implement ideas in an article written by Vannevar Bush and
AT0623 - published in Atlantic Monthly in 1945 calling for technology to enable
AT0624 - people to construct trails of associations for accurately remembering
AT0625 - critical details, per above. ref SDS 0 XS6N
AT0627 -  ..
AT0628 - Linking to specific locations within the record supports Doug's call
AT0629 - for a new way of working, reviewed above. ref SDS 0 3696  SDS records
AT0630 - accomplish this objective by using the Internet for clear, concise,
AT0631 - complete communication, explained on 960620, ref SDS 58 1643, that
AT0632 - occurs throughout a seamless system of Knowledge Space, also explained
AT0633 - on 960620, ref SDS 58 3516, and was ported to the Internet beginning
AT0634 - on 971021. ref SDS 66 3636
AT0635 -
AT0636 -       [On 000405 Doug calls for addressability in email. ref SDS E4
AT0637 -       2484
AT0639 -        ..
AT0640 -       [On 001025 Doug asks contributors to use links in email for
AT0641 -       commenting on specific issues in the OHS Launch Plan shown by a
AT0642 -       system of "Purple Numbers" that reveal explicit links on the
AT0643 -       Internet. ref SDS G4 00VU
AT0645 -        ..
AT0646 -       [On 001025 Doug specifies in OHS Launch Plan technology that
AT0647 -       enables links in email. ref SDS G4 E9G2
AT0649 -        ..
AT0650 -       [On 020131 Secretary of Defense Donald Rumsfeld calls for
AT0651 -       transformation to meet new realities, ref SDS J9 QE4H, but warns
AT0652 -       cultural inertia resists improvement. ref SDS J9 KW9N
AT0654 -        ..
AT0655 -       [On 020301 weblogs support linking features Doug proposes, and
AT0656 -       features for keeping a diary that provide an intellectual bridge
AT0657 -       from IT to SDS for enabling a culture of knowledge. ref SDS K0
AT0658 -       GT4M
AT0660 -        ..
AT0661 -       [On 020820 Murray Altheim says adding links in email is not
AT0662 -       really doing KM because creating links is not fast and easy
AT0663 -       using other other methods rather than SDS. ref SDS K4 UV6G
AT0665 -        ..
AT0666 -       [On 020822 Ray Ozzie promotes Groove for weblogs that have some
AT0667 -       addressability to aid the enterprise. ref SDS K5 H24F
AT0669 -      ..
AT0670 -     Above, Doug recognizes that dramatic changes in scale produce
AT0671 -     disporportionate results. ref SDS 0 1596
AT0673 -      ..
AT0674 -     On 990419 people are overwhelmed by "intelligence," so formulated
AT0675 -     Judiciuos Review practices. ref SDS 79 2601
AT0676 -
AT0677 -       [On 000120 cited this issue for Colloquium. ref SDS C0 2856
AT0678 -
AT0679 -       [On 000125 Eric Armstrong worries that a connected environment
AT0680 -       would "boggle the mind." ref SDS C2 3975
AT0681 -
AT0683 -  ..
AT0684 - Hyperdocument Journal System
AT0685 - Standardization of document architecture
AT0686 -
AT0687 - The call for standardized document architecture, ref OF 4 0134, may
AT0688 - reflect Drucker's recent observation that technology can "routinize"
AT0689 - management processes, reviewed on 991025. ref SDS 98 0836
AT0691 -  ..
AT0692 - Engelbart's explanation of a hyperdocument journal system has elements
AT0693 - of SDS design and objectives. ref OF 4 0151
AT0694 -
AT0695 -     The SDS structure provides a consistent, flexible way to quickly
AT0696 -     capture information chronologically and segment it into chunks of
AT0697 -     organic subject structure, tied to all other forms of information
AT0698 -     comprising an effective knowledge space. reviewed on 991025.
AT0699 -     ref SDS 98 2392
AT0700 -
AT0702 -  ..
AT0703 - Open hyperdocument system (OHS) is proposed to improve productivity of
AT0704 - industries and nations, ref OF 4 0137, that sounds similar to the
AT0705 - Enterprise Management model for the Internet discussed in Roy
AT0706 - Roebuck's proposed concept for the National Science Foundation project
AT0707 - reviewed on 990427. ref SDS 80 9522
AT0709 -  ..
AT0710 - Open is defined as providing vendor-independent access to the
AT0711 - hyperdocuments within and across work groups, platforms, and
AT0712 - applications. ref OF 4 0155
AT0714 -  ..
AT0715 - External document control is accomplished by the same management
AT0716 - methods for internal information, ref OF 4 0153, is an SDS
AT0717 - capability.
AT0719 -      ..
AT0720 -     Communication Metrics on the web seems to accomplish a lot of this
AT0721 -     objective, enabling file/document sharing as anytime, anywhere
AT0722 -     "intelligence" ...
AT0723 -
AT0724 -                    http://www.welchco.com
AT0726 -      ..
AT0727 -     A key ingredient is a fast and easy way to grab up information
AT0728 -     from any source, integrate it into the knowledge stream, and then
AT0729 -     create controllable action items.
AT0731 -      ..
AT0732 -     This record demonstrates SDS accomplishing this objective, drawing
AT0733 -     on a wide range of information sources over a 10 year period.
AT0734 -
AT0736 -  ..
AT0737 - Mixed-Object Documents Documents - to mix text, diagrams, equations,
AT0738 - tables, raster-scan images (single frames or live video), spread
AT0739 - sheets, recorded sound, etc. - all bundled within a common "envelope"
AT0740 - to be stored, transmitted, read (played) and printed as a coherent
AT0741 - entity called a "document," ref OF 4 0140, reflects analysis of
AT0742 - Context Management on 990427 for NSF project. ref SDS 80 7503
AT0743 -
AT0745 -  ..
AT0746 - Human Understandable Object Addresses requires that every "document"
AT0747 - have an unambiguous address, ref OF 4 0142, reflects the need to
AT0748 - uniquely identifiy chunks of information in Knowledge Space, which is
AT0749 - a core feature of SDS, explained in POIMS. ref OF 1 1107
AT0750 -
AT0751 -
AT0752 -
AT0753 -
AT08 -

SUBJECTS
Procedures and Tools Transcoding, IBM's WBI, 000324
Multiple Views Implemented in Multiple Ways Has Multiple Benefits

B504 -
B50501 -  ..
B50502 - Multiple Views Implemented in Multiple Ways Has Multiple Benefits
B50503 -
B50504 - View Control of Objects' Form, Sequence and Content where a
B50505 - structured, mixed-object document may be displayed in a window
B50506 - according to a flexible choice of viewing options - especially by
B50507 - selective level clipping (outline for viewing), but also by filtering
B50508 - on content, by truncation or some algorithmic view that provides a
B50509 - more useful portrayal of structure and/or object content (including
B50510 - new sequences or groupings of objects that actually reside in other
B50511 - documents), Editing on structure or object content directly from such
B50512 - special views would be allowed whenever appropriate, is not easy, but
B50513 - can be accomplished by downlowding pictures and editing with tools.
B50514 - ref OF 4 0143
B50515 -
B50516 -           [On 000405 Doug cites objectivs for multipe views.
B50517 -           ref SDS E4 6006
B50519 -        ..
B50520 -       Enbelbart's call for multiple views, ref SDS 0 57HE, is
B50521 -       accomplished by the SDS design for managing information in
B50522 -       multiple ways.  SDS supports multiple links to multiple levels
B50523 -       that yield multiple views of multiple contexts that extend
B50524 -       Engelbart's call for linking, per above. ref SDS 0 1Z61  SDS
B50525 -       support for multiple subjects, assigned to a single segment,
B50526 -       explained on 890523, ref SDS 4 P13O, enables assembling the same
B50527 -       information with other information from other records at other
B50528 -       times to construct multiple understandings for multiple
B50529 -       contexts, that emulates human intelligence.
B50530 -
B50531 -
B50532 -
B50533 -
B506 -

SUBJECTS
Pilot Test Not Enough Time Too Busy Making Money Having Fun
C Activity Pilot Test Better Improvements, Doug Engelbart ABC Improve
Budget Overkill No Time No Budget Front-end Investment to Save Time C
Experiments Pilot Test Somebody Must Pay Who Does Not Have Experienc
Experiment Computers Augment Intelligence Pilot Test Software Tools
Toward High Performance Organizations, Strategic Role for Groupware,

BF08 -
BF0901 -  ..
BF0902 - Pilot Test Tools and Methods Critical "C" Activity
BF0903 -
BF0904 - This is the key "C" dimension of Doug's ABC improvement proposals, see
BF0905 - above. ref SDS 0 N65J
BF0906 -
BF0907 - Doug provides guidance on how to assess investment in experimenting,
BF0908 - ref OF 4 0014, called out, also, by Andy Grove at Intel, reviewed on
BF0909 - 980307. ref SDS 69 3416 and ref SDS 69 4025  On 960507 proposed that
BF0910 - Intel support a study on adding "intelligence" to management using
BF0911 - Communication Metrics. ref SDS 57 8358  On 990526 Intel management
BF0912 - reported there is no budget for pilot tests. ref SDS 83 6132
BF0914 -  ..
BF0915 - Grove calls this disjunction between prescription and conduct...
BF0916 -
BF0917 -                       strategic dissonance
BF0918 -
BF0919 - ...reviewed on 980307, ref SDS 69 5517, which shows that reciting
BF0920 - homilies without leadership is not helpful to the team, per analysis
BF0921 - above. ref SDS 0 5S8H  On 990527 Innovator's Dilemma explains
BF0922 - difficulty large organizations have evaluating new methods, due to
BF0923 - budget dynamics. ref SDS 84 9711 Social forces impede pilot testing.
BF0924 - ref SDS 84 1233
BF0926 -  ..
BF0927 - Pilot testing is a big goal for Com Metrics, as shown in planning for
BF0928 - KMCI meeting on 991216, ref SDS A8 3306, and discussion at the meeting
BF0929 - on 991217. ref SDS A9 0877
BF0930 -
BF0931 -     [On 000326 Doug calls for pilot testing KM methods on DKR project
BF0932 -     to gain experience for creating KM tools. ref SDS E0 5972
BF0934 -      ..
BF0935 -     [On 000907 DKR project advised that SDS supports KM. ref SDS G1
BF0936 -     0001
BF0938 -      ..
BF0939 -     [On 000927 Henry van Eykan calls for public demonstration of SDS.
BF0940 -     ref SDS G3 LR6J
BF0942 -      ..
BF0943 -     [On 010323 Jack Park promotes OHS to support ABC improvement, but
BF0944 -     does not call for pilot testing. ref SDS I1 ZF6J
BF0946 -      ..
BF0947 -     [On 010605 Jack planning to pilot test technology for improving
BF0948 -     learning in formal education. ref SDS I5 AN9H
BF0950 -      ..
BF0951 -     [On 011102 report on meeting held 000321 asking for system which
BF0952 -     makes it easier to understand and compare systems like Traction,
BF0953 -     at a very deep level, in order to guide development of future
BF0954 -     systems and the choice of future prototype DKR, ref SDS J4  CF6L
BF0955 -
BF0957 -  ..
BF0958 - SCPD Needs Better Tools to Aid Student Learning
BF0959 - Stanford Center for Professional Development Review Com Metrics
BF0960 -
BF0961 -
BF10 -
BF11 -
BF12 - 1405 received call from Adam Christensen     650 723 9041
BF14 -    ..
BF1401 - Adam returned the call to SCPD earlier this morning. ref SDS 0 7790
BF1402 - He is the Web and Information Coordinator.
BF1404 -  ..
BF1405 - Adam said the live broadcast of teleconference for Doug's Colloquium
BF1406 - at Stanford, allows replaying portions to facilitate taking notes and
BF1407 - analysis.
BF1409 -  ..
BF1410 - We discussed getting the text of Doug's lecture as a stronger resource
BF1411 - than hearing a speech and taking notes in order to get a record of
BF1412 - what was presented.
BF1414 -  ..
BF1415 - Adam advised that Stanford has been broadcasting lectures for about 30
BF1416 - years.  This experience indicates video and audio broadcasts present
BF1417 - limitations for learning.  He feels there would be advantages to
BF1418 - providing lecture text.  This aligns review on 940609 showing text
BF1419 - aids analysis for understanding, better than pictures and sound.
BF1420 - ref SDS 31 2420  Henry Kissinger explains this advantage, and relates
BF1421 - in his book Diplomacy risks of reliance on a constant stream of media.
BF1422 - ref SDS 31 3399
BF1423 -
BF1424 -     [On 000106 tried listening to the broadcast of Doug's presention
BF1425 -     for the Colloquium at Stanford, ref SDS B6 IG60; this was not
BF1426 -     effective. ref SDS B6 UE5H
BF1428 -      ..
BF1429 -     [On 000106 experience trying Stanford's broadcast video
BF1430 -     conferencing system confirmed Adam's concern that this method
BF1431 -     limits learning. ref SDS B6 HO7G
BF1433 -      ..
BF1434 -     [On 000201 submitted letter explaining advantages of text relative
BF1435 -     to video conference. ref SDS C6 3877]
BF1437 -  ..
BF1438 - Adam said that SCPD does not have capability to capture voice and
BF1439 - convert it into text.  Two possibilities are to use court reporters,
BF1440 - or voice recognition tools, to supplement a professor's lecture notes.
BF1441 -
BF1442 -     [On 020726 Tom Munnecke submitted a fairly complete record for a
BF1443 -     conference on GameSpace held at the Sante Fe Institute on 020513.
BF1445 -  ..
BF1446 - Adam feels Stanford needs a different kind of tool.  He indicated that
BF1447 - SDS support would help students capture understandings, and link to
BF1448 - text in lecture notes, and further construct a repository of knowledge
BF1449 - from all sources so that meetings, lectures, articles, books and so
BF1450 - on, all provide a readily accessible Knowledge Space, as explained in
BF1451 - POIMS. ref OF 1 1107  Technology that builds chronologies of cause and
BF1452 - effect over time aids memory and reasoning, as defined in POIMS.
BF1453 - ref OF 1 0582
BF1455 -  ..
BF1456 - Adam suggested contacting Mike Rouan, Operations Online Manager, who
BF1457 - has under consideration hiring someone to look for technologies and
BF1458 - methods that improve the learning experience offered by SCPD.
BF1460 -  ..
BF1461 - Submitted ref DIT 3 0001 to Adam at SCPD to evaluate Com Metrics for
BF1462 - enhancing learning experience.  Cited USACE report. ref DRP 4 6172 and
BF1463 - their finding that Com Metrics enhanced lessons learned. ref DRP 4
BF1464 - 3156
BF1465 -
BF1466 -     [On 000107 called Mike to follow up. ref SDS B7 3200]
BF1467 -
BF1468 -
BF1469 -
BF1470 -
BF1471 -
BF15 -