CONTACTS 
0201 - Knowledge Management Consortium, In                                                                                                                                O-00000732 0101
020101 - Mr. John Maloney; President
0202 - Net Intelligence                                                                                                                                                   O-00000739 0101
020201 - Mr. John T Maloney; Managing Director                                                                                                                            O-00000739 0101

SUBJECTS
Job search, Executive Search
Welch Co. Management Support Services Statement
Events, Visibility, Develop Contacts
Events, Entertainment, Good Will
Attend seminars, and other product demos to sell SDS
Professional Organizations
Obtain Names of Prospects
Winter Symposium
Business Intelligence
Document Management
Enterprise Workflow
Net Intelligence

1614 -
1614 -    ..
1615 - Summary/Objective
1616 -
161601 - Follow up ref SDS 44 0000, ref SDS 43 0000.
161602 -
161603 - John Maloney provided information on a KMCI event on 991217. Reviewed
161604 - the web page for John's firm, Net Intelligence.  It seems to support
161605 - TQM ideas for Enterprise Management that reflect POIMS and Com Metrics
161606 - objectives.  Net Intelligence mentions need for alignment in the
161607 - section on K Plan. ref SDS 0 1400  There is no express discussion of
161608 - cognitive science.
161609 -
161610 -      [On 991217 attended KMCI event. ref SDS 47 0001]
161612 -       ..
161613 -      [On 991222 Bootstrap Institute goals seem to be similar to Net
161614 -      Intelligence. ref SDS 48 5360]
161616 -  ..
1617 -
1618 -
1619 - Progress
1620 -
162001 - Left message on a voice mail system that asks for specific types of
162002 - voice and keypad input.
162004 -  ..
162005 - Explained plans to attend the Knowledge Management event to be held on
162006 - 991217 0900, based on John's letter, ref DRP 3 0001, who is president
162007 - of Net-intelligence, received on 991126.
162009 -  ..
162010 - Asked John to call back about marketing knowledge management tools
162011 - and services.
162012 -
162014 -  ..
162015 - Net Intelligence Seems to Use KM to Advance Quality Management
162016 -
162017 - There is a biography of John, ref OF 15 0001, on the Internet...
162018 -
162019 -
162020 -                http://net-intelligence.net/Biographies.html
162021 -
162022 -
162023 - ...which is part of the Net Intelligence web site...
162024 -
162026 -                 ..
162027 -                http://net-intelligence.net/
162028 -
162030 -     ..
162031 -    Net Intelligence is summarized as advancing the art and science of
162032 -    Knowledge Management, ref OF 13 0002, which reflects the aims of
162033 -    POIMS technology to support management science. ref OF 1 0001
162035 -     ..
162036 -    John was the Quality Manager for HP's Information Networks Group in
162037 -    Cupertino. He pioneered engineering and quality efforts enabling
162038 -    heterogeneous InterBusiness Networking and Open Systems in the
162039 -    '80s. ref OF 15 2009
162041 -     ..
162042 -    This relates to TQM explained in POIMS, ref OF 1 1109; adding
162043 -    metrics to communication improves the quality of management.
162044 -    ref OF 1 1106
162045 -
162046 -    ..
162047 - Mission
162048 -
162049 -      Net Intelligence strives to fundamentally advance clients'
162050 -      effective production and application of knowledge to their
162051 -      business.  We help you develop an organizing foundation that
162052 -      enhances the power of reasoning, inference, relevance and
162053 -      learning across the enterprise. The success of every engagement
162054 -      depends on expanding your capacity to acquire and apply
162055 -      knowledge. ref OF 13 0003
162057 -     ..
162058 -    Net Intelligence's mission ties KM to Enterprise Management, as
162059 -    called out in the proposal to NSF, ref OF 11 0001, developed on
162060 -    990615, ref SDS 36 4928, from plannning on 990427. ref SDS 33 7503
162061 -
162062 -       [On 991222 Bootstrap's mission links KM and Enterprise
162063 -       Management. based on review of Engelbart's paper in 1992 on
162064 -       groupware. ref SDS 48 5360]
162065 -
162067 -  ..
162068 - Offerings (scope of services), ref OF 14 0001, web page...
162069 -
162070 -
162071 -                http://net-intelligence.net/offerings.html
162072 -
162074 -  ..
162075 -      Knowledge Journalism - using our Interactive Empathetic Design we
162076 -      enable you to cohere your priority knowledge assets. These
162077 -      quality assets expand capacity to apply knowledge for greater
162078 -      business results. ref OF 14 0003
162079 -
162080 -         Empathic design is a key marketing method for disruptive
162081 -         technologies, reviewed on 950227, ref SDS 35 3034, and earlier
162082 -         on 940508 explaining design of SDS. ref SDS 18 6930
162084 -          ..
162085 -         Empathic design calls for looking at underlying factors that
162086 -         control production.  Cognitive Science explains how the human
162087 -         mind converts inforamtion into knowledge.  This subject is not
162088 -         directly discussed by Net Intelligence.
162089 -
162090 -            [On 991217 explained need for KM to apply research from
162091 -            Cognitive Science. ref SDS 47 8692]
162092 -
162094 -       ..
162095 -      Key Benefits
162096 -
162097 -      •  High Quality, Relevant Knowledge Assets
162098 -      •  Timely, Efficient Distribution and Diffusion
162099 -      •  Salient, Kinetic Information
162101 -  ..
162102 - Project Management Supported by Automation and Strategic Planning
162103 - Strategic Planning Key Deliverable of NI and Knowledge Management
162104 -
162105 -      ... Planning is the heart of improved competitiveness.
162106 -
162107 -      K-Plan is the proven planning discipline offered by Net
162108 -      Intelligence.  It starts with strategic planning and is linked to
162109 -      automated project management templates. This structure guarantees
162110 -      robust alignment and superior project management. ref OF 14 0004
162112 -       ..
162113 -      Key Benefits
162114 -
162115 -      •  Organizational Goals Linked
162116 -      •  High Enterprise Focus
162117 -      •  Key Measures in Place
162119 -       ..
162120 -      How is "alignment" accomplished and guarenteed?
162121 -
162123 -       ..
162124 -      What "templates" are supported for project management?
162125 -
162127 -       ..
162128 -      Knowledge Expeditions - Few teams have adequate capacity to
162129 -      acquire and apply knowledge. Using deliberate techniques,
162130 -      Knowledge Expeditions helps teams improve knowledge production
162131 -      for improved business performance. ref OF 14 0005
162133 -       ..
162134 -      Key Benefits
162135 -
162136 -      •  Skills for Knowledge Creation
162137 -      •  Refined, Germane Knowledge
162138 -      •  Optimized Knowledge Processes
162140 -       ..
162141 -      What is the definition of "knowledge."
162143 -       ..
162144 -      What skills "create" knowledge?
162145 -
162146 -         Proposal to Wharton School of Business on 950513 sets out a
162147 -         curriculum for Com Metrics. ref SDS 23 1674
162149 -       ..
162150 -      How is "germane" knowledge identified and "refined"?
162151 -
162152 -         Com Metrics uses organic subject structure that automates MBO,
162153 -         per POIMS. ref OF 1 1110
162154 -
162155 -         [On 991217 explained at KMCI event that natural structures
162156 -         provide convenient hooks. ref SDS 47 6205]
162158 -       ..
162159 -      What is a knowledge "process"?
162160 -
162161 -         POIMS technology uses the management cycle of plan, perform,
162162 -         report. ref OF 1 6649]
162163 -
162165 -  ..
162166 - Events web page...
162167 -
162168 -           http://net-intelligence.net/Knowledge_Expedition.htm
162169 -
162170 - ... cites Drucker's formulation that knowledge work is core competency
162171 - of management, reflecting research on 931130. ref SDS 8 7720
162172 -
162173 -     There is no express application of cognitive science, called out
162174 -     by Drucker in his article in Atlantic Monthly reviewed on 991025.
162175 -     ref SDS 41 8925
162177 -  ..
162178 - Knowledge Expedition is an event that teaches...
162179 -
162180 -     •  Difference between Data, Information, Knowledge, Instinct &
162181 -        Intelligence
162182 -
162183 -           On 991217 Dave Coleman provided a graphic with separate
162184 -           nodes for data, information and knowledge. ref SDS 47 1677
162186 -            ..
162187 -           POIMS defines "intelligence." ref OF 1 0582
162189 -            ..
162190 -           NWO distinguishes information and knowledge. ref OF 2 5846
162192 -         ..
162193 -     •  What is Knowledge Management and The Knowledge Economy
162194 -     •  How to Build The Platform of Knowledge
162195 -     •  How to Achieve Excellence in Knowledge Management and Human
162196 -        Resources
162197 -     •  Proven Methods in Building Knowledge-based Organizations
162198 -     •  How to Make Knowledge Management Technologies Competitive
162199 -     •  Collaborative Systems, Document Management
162200 -     •  Enterprise Resource Backbones
162201 -     •  Intranets, ExtraNets, WWW
162202 -     •  Knowledge Management Industry
162203 -     •  Knowledge Security & Legal Issues
162204 -     •  The Future of Knowledge Work
162205 -
162206 -
162207 -
162209 -  ..
1623 -
1624 -
1625 - 1622 John called back
1626 -
162601 - John indicated his firm, Net Intelligence," and others have difficulty
162602 - marketing "Knowledge Management."
162604 -  ..
162605 - He is preparing to visit a firm in Kansas City for a presentation
162606 - tomorrow, after a long period of marketing.
162607 -
162608 -      [On 991217 presentation was well received. ref SDS 47 5325]
162610 -  ..
162611 - John seemed to indicate that his firm provides HTML support tools for
162612 - data base management on the Internet, which seems similar to research
162613 - on 990213 showing Knowledge Management is primarily another name for
162614 - document management. ref SDS 31 0788
162615 -
162617 -  ..
162618 - I explained efforts the past 15 years developing SDS, POIMS and
162619 - Communication Metrics, which provide an intelligence support function
162620 - that in large measure improves the use of the alphabet by integrating
162621 - time and information.  The aim is to provide better support for
162622 - conventional communication training in verbal skills, as for example
162623 - the recent seminar by SkillPath. ref OF 10 0001
162625 -  ..
162626 - John indicated this sounds like a breakthrough technology, but cited
162627 - the history of an individual who developed a number of technologies, I
162628 - think he mentioned the "windows" and "pointer" concept, yet was never
162629 - able to market these ideas successfully.  Another person with similar
162630 - experience developed the web and the first browser, yet was unable to
162631 - market these strong breakthroughs.
162632 - ..
162633 - John suggested the meeting on 991217 will provide an opportunity
162634 - to explain Com Metrics.
162635 -
162636 -     [On 991216 received agenda showing 45 minutes is available for all
162637 -     attenees to explain their work. ref SDS 46 1120]
162639 -  ..
162640 - On 990902 updated my resume, ref OF 3 0000, and projects list.
162641 - ref OF 4 0000
162643 -  ..
162644 - It lists speaking engagements. ref SDS 38 6003
162645 -
162646 -
162647 -
162648 -
162649 -
162650 -
1627 -