CONTACTS 
0201 - Kaiser Permanente - Shadelands       925 906 2200
020101 - Walnut Creek
020102 - Ms. Jeanne Bradley; Coordinator =925 906 2209
020103 - Jeanne.Bradley@ncal.kaiperm.org
020104 - Administration Department

SUBJECTS
Medical Practice Requires Records
Risk Communication Main Factor of Management Success
Risk Management Communication Main Task of Managers, Largest Risk
Telephone Game Shows Meaning Drift, Need to Maintain Shared
Common Administration
Team Care in Medical Practice
Kaiser Medical Group

1209 -    ..
1210 - Summary/Objective
1211 -
121101 - Follow up ref SDS 24 0000, ref SDS 17 0000.
121102 -
121103 - Submitted ref DIT 1 0001 confirming action items and the explanation
121104 - of the cause of medical mistakes, meaning drift, and the solution,
121105 - alignment, reviewed with Jeannie on 991101. ref SDS 24 2800
121106 -
121107 - Linked to intelligence in POIMS. ref OF 5 0582
121108 -
121109 - Linked to Jeanne's observation on 990802 that Com Metrics on the
121110 - Internet is pretty neat. ref SDS 8 0406
121111 -
121112 -     [On 991123 called Jeanne to follow up. ref SDS 25 0001]
121113 -
121114 -     [On 991130 Jeanne submits corrections. ref SDS 26 0899]
121115 -
121116 -
121117 -
1212 -

SUBJECTS
Communication Training
Partnership Doctor/Patient
Medical Practice
Medical Training Communication
Training Executives What they Want, Not to Improve Earnings

1808 -
180801 -  ..
180802 - Training Communication for Doctors Patient Partnership
180803 -
180804 - Follow up ref SDS 24 1718.
180805 -
180806 - Explained idea for communication training, ref DIT 1 1650, and linked
180807 - to discussion with Jeanne on 991101. ref SDS 24 1718
180808 -
180809 - The letter on solving high cost of medical mistakes, ref DIP 2 2601,
180810 - developed on 990924, ref SDS 12 0009, explains this idea, from work
180811 - on 990625 reviewing Kaiser's guidelines.
180812 -
180813 -     [On 991216 reviewed with Tom Driscoll. ref SDS 27 1920]
180814 -
180815 -     [On 991221 ACB News reports study showing communication failing
180816 -     between doctors and patients, recommends education. ref SDS 28
180817 -     2288]
180818 -
180819 -
180820 -
180821 -
180822 -
180823 -
180824 -