CONTACTS 

SUBJECTS
Drucker, Peter, Executive Mind Set
Leadership & Change, 930119
Executive Training, 930726
21st Century New Realities, Not Enough Time
New Realities 21st Century, Prepare
Beyond Information Revolutio, Atlantic Monthly, 991025
Selling What People Will Buy Not Productivity
Content Lacking on Internet
E-commerce Main Use of Internet
Internet E-Commerce Reflects Marketing Innovation Similar to Sears Ma

1812 -
1812 -    ..
1813 - Summary/Objective
1814 -
181401 - Follow up ref SDS 34 0000, ref SDS 28 0000 82.
181402 -
181403 - Received a letter transmitting an article published in Atlantic
181404 - Monthly by Peter Drucker.  He says the emerging dominance of the
181405 - Internet for marketing reflects historical models. ref SDS 0 0416
181406 - Drucker uses his concept of knowledge worker to encourage using
181407 - technology for knowledge work, rather than merely to transmit
181408 - information. ref SDS 0 0207 He urges using technology to support
181409 - cognition, but does not explain how. ref SDS 0 0836
181411 -  ..
181412 - Submitted ref DIT 1 0001 as a regular email to demonstrate how errors
181413 - occur in email.
181414 -
181415 -      [On 991028 sent follow up to Morris. ref SDS 59 0001]
181416 -
181417 -
181419 -  ..
1815 -
1816 -
1817 - Progress
181801 -  ..
181802 - E-commerce, Sears Catalog, Biggest Impact Internet
181803 - Knowledge Work Applies Information Technology
181804 -
181805 - Follow up ref SDS 34 0416, ref SDS 20 4692.
181806 -
181807 - Received a letter, ref DRT 1 0001, from Bill Benkevitch following up
181808 - the copy sent to Bill and others, ref DIP 3 0001, on 991023 covering a
181809 - discussion with Morris about Gutenberg and the need to use technology
181810 - for "intelligence." ref SDS 57 0001
181812 -  ..
181813 - Bill provides a link to an article in the October issue of Atlantic
181814 - Monthly under Peter Drucker's name...
181815 -
181816 -                 Beyond the Information Revolution
181817 -
181818 - ... ref OF 4 0001, which is on the web in three parts beginning at...
181820 -      ..
181821 -     http://www.theatlantic.com/issues/99oct/9910drucker.htm
181823 -  ..
181824 - Drucker notes the advantage of the Internet for e-commerce, which
181825 - reflects his books that re-count Sears success with a mail- order
181826 - catalog in early 1900s. ref OF 4 0001
181828 -  ..
181829 - "Insure me" illustrates e-commerce increasing productivity in a global
181830 - market matching customer needs with economic prices, discussed below.
181831 - ref SDS 0 K19G
181832 -
181833 -
181834 -
181835 -
181836 -
181837 -
1819 -

SUBJECTS
Intelligence Routinizes Common Management Tasks Applying Cognitive Sc

7503 -
750401 -  ..
750402 - Knowledge Revolution America's Advantage
750403 - Leadership with Broader Vision - Information Converted to Knowledge
750404 -
750405 - Follow up ref SDS 34 0207.
750406 -
750407 - Drucker's key idea in the Atlantic Monthly article is that modern
750408 - enterprise requires leadership that drives technology and practices
750409 - toward a "Knowledge Revolution" based on computer software, rather
750410 - than merely generate and transmit information. ref OF 4 4004
750412 -  ..
750413 - "Knowledge work" was presented in Drucker's book...
750414 -
750415 -           Management Tasks, Responsibilities and Practices
750416 -
750417 - ...reviewed on 931130, ref SDS 10 7720, and seems to extend the
750418 - popular view of an "Information Revolution" proposed in the Van Kaspar
750419 - article reviewed a month earlier on 931008 review of ref SDS 9 1287
750421 -  ..
750422 - Drucker presents "knowledge work" as the core component of management
750423 - practice in his writings, reviewed on 931130. ref SDS 10 7720  Drucker
750424 - further associates "management" with knowledge, leading to a practice
750425 - of Knowledge Management. ref SDS 11 XM9G  This corrects defects in
750426 - experts marketing tools and services, reported on 990213. ref SDS 39
750427 - 7696
750429 -  ..
750430 - Drucker illustrated the value of "knowledge work" by contrasting life
750431 - today with "grandfather's" time. ref SDS 10 1199  Since he is nearing
750432 - 95, his grandfather was likely born in 1850, which is indeed a sharp
750433 - contrast to 2000.
750435 -  ..
750436 - Knowledege work by individuals, teams and collaboration for enterprise
750437 - requires a means to systematically generate and manage chronology,
750438 - context, and connections from organizational memory, called out in
750439 - POIMS. ref OF 14 8555  Drucker presents a theory of management for
750440 - using technology to...
750441 -
750442 -                          routinize
750443 -
750444 - ...knowledge work. see below, ref SDS 0 0836, and the key is applying
750445 - cognitive science. ref SDS 0 8925  Previously, review of Drucker's
750446 - book on 931130 showed management's primary task is analysis of
750447 - chronology, because the sequence of cause and effect yields the power
750448 - of knowledge for controlling the future. ref SDS 11 4496  This aligns
750449 - with industry standards for traceability to original sources, reviewed
750450 - on 950721. ref SDS 17 1740  On 980101 Drucker called for technology to
750451 - apply principles of double entry accounting to verify accuracy of
750452 - daily communications. ref SDS 34 0627  Drucker's support for
750453 - integrating management science, cognitive science and computer science
750454 - reflects POIMS requirements to triangulate accuracy of communication
750455 - and listening, ref OF 1 16EF, using the SDS "intelligence" process
750456 - that refines accuracy of knowledge. ref OF 1 6649
750458 -  ..
750459 - Complementarity applying the "plan, perform, report" integrated SDS
750460 - cycle, reviewed on 890523, ref SDS 2 LV59, supports a conscious
750461 - discipline ("scientific method") that leverages subconscious
750462 - intelligence mechanics for converting information into the power of
750463 - knowledge, see POIMS, ref OF 13 0367, as a routine exercise that
750464 - produces a continuing resource, like an encyclopedia of personal and
750465 - organizational memory, see POIMS. ref OF 16 6649  Complementarity of 7
750466 - elements of SDS flexible strucutre appled through writing with
750467 - chronology, context, and connection make efficiencies of electronic
750468 - records management in the paperless office model productive, also,
750469 - reviewed on 890523. ref SDS 2 UP9S
750471 -  ..
750472 - Drucker's call for technology to apply cognitive science aligns with
750473 - article reviewed on 910418 where Intel engineers proposed computer
750474 - power could improve management by "thinking through scenarios" for
750475 - programming software to integrate common mental tasks, ref SDS 3 UT7F,
750476 - and listed scheduling work, and reporting progress, i.e., writing
750477 - notes, and analysis to discover causation. ref SDS 3 2744
750479 -  ..
750480 - However, applying principles and theories of cognitive science to
750481 - design technology, meets a lot of resistance.
750483 -  ..
750484 - People feel human mental processing (i.e., cognition, intelligence,
750485 - mentalese, etc.) that converts information into knowledge seems too
750486 - mysterious for applying tools, noted in NWO. ref OF 22 42HC  Max
750487 - Wideman a respected author in project management noted on 971024 that
750488 - cognitive science is less accepted than other sciences, ref SDS 30
750489 - 8288, and commented similarly on 971029. ref SDS 31 4491, and again on
750490 - 990319. ref SDS 41 1750
750492 -       ..
750493 -      [On 000515 Peirce calls for efforts to continually refine
750494 -      accuracy of knowledge. ref SDS 67 7380
750496 -       ..
750497 -      [On 010426 Pat Lincoln says POIMS is interesting but difficult to
750498 -      grasp. ref SDS 70 IB6N
750500 -       ..
750501 -      [On 011105 Jeff Conklin says SDS support for Com Metrics under
750502 -      the POIMS technology specification, ref SDS 71 4S6H, is a step in
750503 -      the right direction to implement management standards for
750504 -      documenting accurate communications, because SDS work product
750505 -      "walks the talk" of organizational memory that enables people to
750506 -      work intelligently. ref SDS 71 6T6O
750508 -       ..
750509 -      [On 011211 Morris Jones noted that engineers feel uncomfortable
750510 -      considering cognitive science to design technology. ref SDS 73
750511 -      XJ8N
750513 -       ..
750514 -      [On 030119 Gary Johnson relates SDS support to implement ideas
750515 -      from philosophy and science of knowledge work, ref SDS 77 346X,
750516 -      as shown in Gary's record on 030116. ref SDS 76 0W6L
750518 -       ..
750519 -      [On 030121 automated adding addressability to SDS records on the
750520 -      Internet that enables people to routinely create a connected
750521 -      record showing cause and effect. ref SDS 78 AO4M
750523 -       ..
750524 -      [On 040312 laws of nature yield order, structure, pattern of
750525 -      cause and effect for logical analysis, ref SDS 79 RP6K;
750526 -      locality principle requires adding energy to connect cause
750527 -      and effect that converts information into the power of
750528 -      knowledge; Knowledge Management takes a lot of hard work
750529 -      (i.e., energy) without tools for intelligence support;
750530 -      without "knowledge," however, information overload drives
750531 -      management toward entropy, which makes email a "killer
750532 -      application" that kills productivity, from lectures on 21st
750533 -      century science. ref SDS 79 YH4G
750535 -       ..
750536 -      [On 050405 research explains meditation requires consistant
750537 -      practice, rather than giving up to avoid the burden of cognitive
750538 -      overhead, because a solution does not appear immediately.
750539 -      ref SDS 80 KP9S
750541 -  ..
750542 - Drucker's proposal aligns with analysis on 911123 showing consistent
750543 - use of good management practices, which are otherwise too stressful to
750544 - perform consistently without SDS. ref SDS 4 6K6F  Same point was made
750545 - reviewing Covey's call for making good management a "habit," but
750546 - recognizes consistent good conduct is is difficult for human nature.
750547 - ref SDS 8 4803  Seems to support review on 931130 of Drucker's book.
750548 - ref SDS 10 4J4N
750550 -  ..
750551 - Drucker and Covey do not explain fear of accountability that causes
750552 - people to avoid consistent good management, which discovers, gives and
750553 - corrects small mistakes in time to avoid big problems that cause loss,
750554 - conflict, crisis and calamity, reported on 980405. ref SDS 36 5065
750555 - So, even if technology makes it possible to routinze good management,
750556 - fear of accountability and desire to avoid conflict results in social
750557 - pressure, cited on 990527, ref SDS 48 1233, that restrains use of such
750558 - technology for implementing good management consistently.
750560 -  ..
750561 - Drucker and Covey do not address the challenge of helping people grasp
750562 - the power of learning and routinely using technology for managing
750563 - context by organizing information into groups of subjects, since this
750564 - is not a traditional task performed in daily management practice, as
750565 - reviewed on 900809.
750567 -  ..
750568 - Drucker and Covey do not discuss the alluring slippery slope of bad
750569 - management, also, called "feel good management," that dominates daily
750570 - work using conversation and email under the guise of "expediting" to
750571 - save time and money by avoiding understanding and follow up that
750572 - requires analysis, organization, alignment, summary and feedback.
750574 -  ..
750575 - An example is on 890324 showing strong and affirmative desire to avoid
750576 - routinizing good management. ref SDS 1 6894
750578 -  ..
750579 - Good management can never be faster and easier than bad management,
750580 - and since rewards of good management are always deferred, significant
750581 - emotional strength (i.e., character, leadership) is needed to overcome
750582 - the allure of bad management, in the moment, because time is always
750583 - limited, reported on 911123. ref SDS 4 1331
750585 -  ..
750586 - Case study illustrating limited time and social pressure causes bad
750587 - management, is reported on 940611. ref SDS 13 8239  SDS is applied by
750588 - a Communication Manager to buffer psychological pressure, and ensure
750589 - adequate time is devoted to enable consistent use of good management.
750590 - ref SDS 27 4528 and ref SDS 27 5803
750592 -  ..
750593 - Drucker stated in an interview broadcast on 980101 that productivity
750594 - of the "knowledge worker" is America's best opportunity to compete in
750595 - the coming global economy.  But he, also, warned that it is down since
750596 - 1929. ref SDS 34 4042  He does not retract nor cite improvement during
750597 - the ensuing period, in his Atlantic Monthly article.  This reflects
750598 - the continuing tyranny of information overload encompassed by the
750599 - common lament that executives...
750601 -                       ..
750602 -                      do not have time to think
750603 -
750604 - ...cited on 970910. ref SDS 29 3479
750606 -  ..
750607 - This key concept of converting "information" into knowledge was
750608 - developed on 931008 reviewing the Van Kasper article. ref SDS 9 2526
750609 - and ref SDS 9 4757
750611 -  ..
750612 - POIMS formalizes the concept of "intelligence" as a process that
750613 - supports human acuity, ref OF 1 0582, that synthesize management tasks
750614 - to plan, perform and report, ref OF 1 1104  This applies Drucker's
750615 - call for improving productivity by supporting the right "process mix,"
750616 - reviewed on 931130. ref SDS 11 2562
750617 -
750619 -  ..
750620 - Gutenberg Accelerated Rise of Technology by Leveraging Alphabet
750621 - History is Context - Alignment Converts Information into Knowledge
750622 -
750623 - Drucker in the Atlantic Monthly article received today traces
750624 - accelerated rise of technology since Gutenberg in 1455, ref OF 4 2394,
750625 - which reflects the A&E broadcast on 991010 attributing Gutenberg with
750626 - having contributed the most over the past 1000 years to advance
750627 - civilization ref SDS 55 3056
750629 -  ..
750630 - Added to NWO... paper. ref OF 2 0846
750631 -
750632 -     [On 991028 ask Morris to review this issue. ref SDS 59 4704]
750633 -
750634 -     [On 991108 alphabet technology was the first step that made
750635 -     possible Gutenberg's breakthrough. ref SDS 60 5628]
750637 -  ..
750638 - This supports call for attention to correlation between Gutenberg's
750639 - work and the advance of SDS, cited in the record on the letter from
750640 - Morris today, ref SDS 58 4977, and based on analysis below.
750641 - ref SDS 0 2250
750643 -  ..
750644 - Drucker makes generous use of history, per below, ref SDS 0 4077, to
750645 - build a case that "knowledge work" is the better goal for technology
750646 - to address than mere "information," per above, ref SDS 0 0207, similar
750647 - to his book reviewed on 931130. ref SDS 10 0756
750649 -  ..
750650 - Drucker argues that technology must be applied to aid cognition, see
750651 - below, ref SDS 0 8925, but he fails to recognize that cognition is a
750652 - process of continually applying history, the fundamental tool he uses
750653 - routinely to construct knowledge and discover wisdom, albeit more
750654 - commonly called for this purpose by its other name "experience," using
750655 - an "intelligence" process explained in POIMS, ref OF 1 0582, and
750656 - reviewed on 931130 in relation to Drucker's ideas on "knowledge work."
750657 - ref SDS 10 6622
750659 -      ..
750660 -     [On 991108 "history" emerged as a human practice about 400 BC by
750661 -     applying analysis to factual reporting in order to "interpret" the
750662 -     future. ref SDS 60 3339]
750663 -
750665 -  ..
750666 - Routinize Multiple Tasks into an "Intelligence" Process
750667 - Intelligence New Technology Process for Business
750668 -
750669 - Follow up ref SDS 10 9666.
750670 -
750671 - Drucker observes...
750673 -       ..
750674 -      LIKE the Industrial Revolution two centuries ago, the Information
750675 -      Revolution so far -- that is, since the first computers, in the
750676 -      mid-1940s -- has only transformed processes that were here all
750677 -      along.  ...there has been practically no change in the way major
750678 -      decisions are made in business or government. But the Information
750679 -      Revolution has routinized traditional processes in an untold
750680 -      number of areas. ref OF 4 0089
750682 -          ..
750683 -         [On 991028 notify Morris about this view. ref SDS 59 2548]
750685 -          ..
750686 -         [On 991222 Engelbart's paper on 920601 calls for standardized
750687 -         document structure. ref SDS 61 2040]
750689 -  ..
750690 - Let's take inventory...
750691 -
750692 -      Spreadsheets, wordprocessing, pictures, email, and Internet files
750693 -      are the leading money makers using computers in business.  These
750694 -      technologies advance traditional methods using ink and paper, as
750695 -      discussed with Intel on 950927. ref SDS 19 4619
750697 -       ..
750698 -      Payroll and other large scale data base management methods
750699 -      provide a big boost in productivity.  Computer aided design is a
750700 -      another big improvement.
750702 -       ..
750703 -      However, these tasks do not improve productivity of management
750704 -      very much, because they are performed by clerks, engineers, etc.
750705 -      Managers spend their time talking, not working on the computer,
750706 -      because presently the computer doesn't do anything that supports
750707 -      communication.  Email which people hope and "feel" improves
750708 -      management, actually reduces productivity due to a morass of
750709 -      mistakes, explained in the letter on 990924. ref DIP 2 1045
750711 -           ..
750712 -          [On 000302 Eugene Kim reported to a Colloquium at Stanford
750713 -          that computers do not support management. ref SDS 64 1248
750715 -           ..
750716 -          [On 000403 example meaning drift from Colloquium efforts.
750717 -          ref SDS 66 0748
750719 -       ..
750720 -      Thus, Drucker is correct.  Mainstream computer uses have not
750721 -      helped the boss make a decision.  That is still done in the
750722 -      meeting, on the phone and the golf course, relying on heuristic,
750723 -      seat of the pants, gut-feelings, and warm fuzzy feelings, cited
750724 -      in the NWO... paper. ref OF 2 3636
750726 -  ..
750727 - On 920125 article reports technology has not improved management
750728 - productivity, so proposed integrating tasks, as well as automating,
750729 - which applies POIMS criteria. ref SDS 6 3966
750730 -
750731 -
750732 -                    Problem -- Opportunity
750734 -  ..
750735 - Each year computers get faster and faster.  But, for management this
750736 - is like a car spinning its wheels faster and faster in a rut.
750737 -
750738 -
750739 -             G O A L  -- IMPROVE MANAGEMENT
750741 -  ..
750742 - Our goal is to apply Moore's Law that improves computer power, cited
750743 - by Drucker, so that it improves decisions and earnings, rather than
750744 - just computers. see below. ref SDS 0 4077
750745 -
750746 -
750747 -  S T R A T E G Y  -- AUTOMATE & INTEGRATE - Computer Aided Thinking
750749 -  ..
750750 - Our strategy is to add "intelligence" to management using technology
750751 - to automate and integrate traditional tasks so they can be done
750752 - faster, better, cheaper, i.e., apply TQM to "debug" management by
750753 - using technology to support and leverage human thinking, explained in
750754 - POIMS. ref OF 1 6528
750756 -  ..
750757 - On 931008 review of Van Kaspar article formulated need for new kind of
750758 - technology to make information revolution productive. ref SDS 9 0783
750759 -
750760 -     [On 000106 explained computer aided thinking to Morris.
750761 -     ref SDS 62 1316]
750762 -
750763 -     [On 000125 article on computer aided thinking. ref SDS 63 3008]
750765 -  ..
750766 - This improves "knowledge work," called out by Drucker, through a
750767 - unique design that integrates time management with creating and
750768 - managing information using alphabet technology, improved by Gutenberg
750769 - in 1455. ref SDS 0 3060
750770 -
750771 -         [On 991222 Engelbart's paper on 920601 calls for standardized
750772 -         document structure. ref SDS 61 2040]
750774 -     ..
750775 -    T A C T I C  -- ROUTINIZE CRITICAL MASS KEY TASKS
750777 -  ..
750778 - Our tactic is to "routinize" performance of a new and stronger
750779 - management task, "intelligence," explained in POIMS, ref OF 1 0582, so
750780 - that technology can have a greater impact on leadership and earnings,
750781 - per Drucker. ref SDS 0 0836
750783 -  ..
750784 - This is accomplished by investing over and over, i.e., recycling
750785 - intellectual capital to grow new knowledge, so people can be prepared
750786 - to work quickly and accurately in a faster paced world.  SDS aids the
750787 - common mental process of re-using experience by continually updating
750788 - pointers and connections to new information, which, in turn maintains
750789 - alignment to avoid "meaning drift" that otherwise occurs in daily
750790 - dialog and documents.  Since communication is a predicate to action,
750791 - proactive risk management fixes small deviations before they grow into
750792 - problems and crisis, per Aristotle. ref OF 2 6056
750794 -  ..
750795 - POIMS uses technology to "routinize" traditional tasks commonly called
750796 - "sound management practice" advocated by Drucker, reviewed on 931130,
750797 - ref SDS 11 7911 -- Covey, reviewed on 921205, ref SDS 8 4080 -- Cal
750798 - Tech on 921021. ref SDS 7 8187
750799 -
750800 -        [On 001219 8 steps using SDS to routinize new way of working
750801 -        intelligently that improves memory. ref SDS 69 QT6F
750802 -
750803 -      1.  Analyse record to manage context, risk, obtain feedback
750805 -           ..
750806 -          Drucker explains the importance of "analysis" to management,
750807 -          reviewed on 931130. ref SDS 11 7911
750809 -           ..
750810 -          Landauer's paper on cognitive science explains context avoids
750811 -          ambiguity, reviewed on 960321. ref SDS 22 5588  On 950822
750812 -          Morris used context to avoid ambiguity. ref SDS 18 0004
750813 -
750814 -             [On 991108 analysis is key advantage of the alphabet that
750815 -             sustains the advance of civilization. ref SDS 60 3339]
750817 -              ..
750818 -             [...cultural dynamics cause people to revert from lituracy
750819 -             to orality. ref SDS 60 7520]
750821 -           ..
750822 -          Grove's book reviewed on 980307 says copious notes avoid
750823 -          ambiguity of mental maps. ref SDS 35 3668
750825 -           ..
750826 -          Morris explained process of constant analysis and alignment
750827 -          with business goals allows management to spot problems early,
750828 -          and take corrective action before a crisis. ref DRP 6 3300,
750829 -          received on 980903. ref SDS 38 1650
750831 -           ..
750832 -          Feedback and analysis as a "metric" of listening is explained
750833 -          on 971229, ref SDS 33 2914, and in the New World Order...
750834 -          paper. ref OF 2 2670
750836 -           ..
750837 -      2.  Segment record, summary linked to details
750839 -           ..
750840 -          Use 3 x 5 card method that emulates human intelligence to
750841 -          organize information into "chunks" and "recodes" for command
750842 -          and control of the record, reviewed on 990303. ref SDS 40
750843 -          2838
750844 -          ..
750845 -          Information "chunks" require summary linked to details
750846 -          for expedient understanding and communication of complexity.
750848 -           ..
750849 -      3.  Align record with objectives requirements, history, and
750850 -          commitments by connecting information into chains of
750851 -          chronology that show cause and effect, commonly called
750852 -          "intelligence," defined in POIMS. ref OF 1 0582
750854 -           ..
750855 -          Communication not aligned causes "meaning drift," identified
750856 -          on 960518, ref SDS 24 3734, and explained in a letter on risk
750857 -          management in medical practice, ref DIP 2 0001, issued on
750858 -          990924, ref SDS 54 0001,
750860 -           ..
750861 -          On 980405 Morris worked on a graphic for Com Metrics web site
750862 -          to explain idea of alignment. ref SDS 37 1898
750864 -           ..
750865 -          On 990524 explained alignment again. ref SDS 46 7220
750866 -
750867 -             [On 991028 sent letter on this subject. ref SDS 59 6162]
750869 -           ..
750870 -          Summary linked to details maintains alignment that avoids the
750871 -          historical problem of Murphy's Law caused by the...
750872 -
750873 -                           Devil in the Details
750874 -
750875 -          ...explained in New World Order... paper. ref OF 2 9449
750877 -           ..
750878 -      4.  Schedule based on the record
750880 -           ..
750881 -          Automated integration of time and information yields chains
750882 -          of chronologies showing cause and effect, explained in POIMS.
750883 -          ref OF 1 6649
750885 -           ..
750886 -          Action Item management supports time management, developed on
750887 -          950626. ref SDS 15 0976
750889 -           ..
750890 -      5.  Knowledge Space for Enterprise Management supported by
750891 -          Document Management and analysis aligned with the Record.
750893 -           ..
750894 -          Issuing and receiving correspondence, email, memos, reports
750895 -          and publications provides a connected environment that aligns
750896 -          inputs and outputs with action items, analysis, objectives,
750897 -          requirements, commitments and history, under point 1.
750898 -          ref SDS 0 5888
750899 -
750900 -            [On 991222 Engelbart's paper on 920601 calls for
750901 -            standardized document structure. ref SDS 61 2040]
750903 -           ..
750904 -          Records and Forms Management are traditional names for this
750905 -          function, explained in POIMS. ref OF 1 1850
750907 -           ..
750908 -          Repository of Experience is another name for this aspect of
750909 -          SDS, reviewed on 970525. ref SDS 26 4700
750911 -           ..
750912 -          Knowledge Space was defined on 990328. ref SDS 42 4789
750914 -           ..
750915 -          Clear, concise, complete communication developed on 960620,
750916 -          ref SDS 25 1643, helps maintain alignment under point 3.
750917 -          ref SDS 0 3840  Dave Bouncristiani, esq. reviewed this
750918 -          concept on 990419. ref SDS 43 2320  Supreme Court Justice,
750919 -          Stanley Mosk reviewed on 911130. ref SDS 5 0001
750920 -
750921 -            [On 991028 explain goal to Morris. ref SDS 59 3216]
750923 -           ..
750924 -      6.  Contact Management supports the Record and Correspondence
750926 -           ..
750927 -          Common system to identify organizations and individuals in
750928 -          SDS records and addressing correspondence.  Store key
750929 -          information about superior, subordinate, project, and family
750930 -          relationships, titles, structure, business function,
750931 -          comments.
750933 -           ..
750934 -      7.  Organize the record with MBO, i.e., WBS methods
750936 -           ..
750937 -          Control lower levels of organic subject structure to command
750938 -          the power of the microcosm, reviewed with Intel on 950927.
750939 -          ref SDS 19 5412
750941 -           ..
750942 -      8.  Storing the record using organic subject structure
750944 -           ..
750945 -          MBO, organic subject structure provides criteria for storing
750946 -          information.
750948 -           ..
750949 -          Requirement to identify location in "knowledge space" before
750950 -          a document can be prepared, ensures consistent storage for
750951 -          consistent retrieval. ref SDS 0 2392
750953 -           ..
750954 -      9.  Retrieving and assembling the record to show patterns of
750955 -          cause and effect over long time spans for decision support
750957 -           ..
750958 -          On 990521 gave examples for Morris. ref SDS 45 9633
750960 -           ..
750961 -     10.  Deliver "intelligence" anytime, anywhere on the Internet to
750962 -          build shared meaning that reduces meaning drift.
750964 -           ..
750965 -          See Analysis, above. ref SDS 0 5888
750967 -           ..
750968 -          On 990721 Morris explained SDS has improving memory.
750969 -          ref SDS 52 0001
750971 -  ..
750972 - "Routinizing" all of these common steps that managers do once in
750973 - awhile, and hear about at seminars, MBA class, training, and read
750974 - about in articles and books, improves management and earnings, for the
750975 - reason set out in the letter on medical mistakes. ref DIP 2 0001
750977 -  ..
750978 - Since cognitive science takes more than 25 words to explain, we call
750979 - the process in total...
750980 -
750981 -                   adding intelligence to management
750982 -
750983 - ...and the core idea is to integrate time and information to produce
750984 - knowledge and ideas that Drucker says is the engine of civilization.
750986 -  ..
750987 - We propose a new management science....
750988 -
750989 -                       Communication Metrics
750990 -
750991 - ...based on the idea that technology alone cannot improve management,
750992 - it requires tools, roles and leadership to help people change
750993 - attitudes in making the hard transition from relying on "guess and
750994 - gossip" to relying on a new form of "intelligence" support.
750996 -  ..
750997 - The first step to implement this new science is capturing the record
750998 - to convert otherwise inert information into useful knowledge.  This
750999 - takes faith, because "...people don't wanna do that..." as reported on
751000 - 990525, ref SDS 47 0966, and on 990505. ref SDS 44 4732
751001 -
751002 -     [On 991108 cultural forces lead people to revert from lituracy to
751003 -     orality. ref SDS 60 7520]
751005 -  ..
751006 - Building faith requires leadership cited by Grove, reviewed on 980307,
751007 - ref SDS 35 1660, to support acquiring experience in order to overcome
751008 - ignorance, fear and denial that "intelligence" can help management,
751009 - and is not funny and alien, as reported on 990713. ref SDS 51 1767
751011 -  ..
751012 - Adding metrics to communication takes Drucker's proposition on 980101
751013 - that accounting is the best management system, ref SDS 34 0627, and
751014 - uses it to solve his biggest lament that communication is impossible
751015 - to fix, reviewed on 931130. ref SDS 11 3851
751017 -  ..
751018 - Using automation to support an "intelligence" process addresses the
751019 - key limitation of human cognition, commonly called....
751020 -
751021 -                      limited span of attention
751023 -  ..
751024 - ...which is otherwise overwhelmed by information overload that causes
751025 - meaning drift which leads to mistakes, problems and crises.
751026 - ref DIP 2 0001  POIMS thereby applies Drucker's call for technology to
751027 - accommodates human physiology and psychology, reviewed on 931130.
751028 - ref SDS 10 5088
751030 -  ..
751031 - "Routinizing" all of these things together, so that each supports the
751032 - other and is applied every day, all day long, likely results in a new
751033 - kind of application that has never before existed.
751034 -
751035 -      On 970603 Dave Vannier recognized that Com Metrics supports good
751036 -      management practice. ref SDS 27 4528
751038 -       ..
751039 -      On 991014 Morris noticed Com Metrics uses technology to implement
751040 -      good management routinely. ref SDS 56 2066
751042 -       ..
751043 -      That sound like two intelligent, perceptive people see a
751044 -      technology that "routinizes" a lot of useful management work.
751046 -  ..
751047 - Like Gutenberg's breakthrough in 1455, it is a marked advance on using
751048 - the alphabet in a particular new and more powerful way that adds time
751049 - management to the traditional role of the alphabet for creating
751050 - information.  This trick, accomplishes a lot of Drucker's call for
751051 - applying technology to cognitive science (see next section) since it
751052 - accomplishes the alignment that avoids meaning drift which otherwise
751053 - causes mistakes, loss and conflict.
751054 -
751055 -
751056 -
751057 -
7511 -

SUBJECTS
Cognitive Science Technology Applies to Routinize Converting Informat

8303 -
830401 -  ..
830402 - Cognitive Science Needs Tech Support to Improve "Knowledge Work"
830403 - Knowledge Revolution Needs Intelligence Supported by SDS
830404 -
830405 - Drucker argues in his Atlantic Monthly article...
830406 -
830407 -      The Information Revolution is actually a Knowledge Revolution."
830408 -      Software organizes traditional work based on centuries of
830409 -      experience and systematic, logical analysis. The key is not
830410 -      electronics; it is cognitive science. ref OF 4 7462
830412 -  ..
830413 - Drucker's call for using computers to "routinize" support for good
830414 - management, see above, ref SDS 0 0785, explains why SDS dramatically
830415 - improves productivity, reported by USACE on 971007. ref DRP 5 4172
830417 -  ..
830418 - SDS translates Moore's Law on increasing computer power, cited by
830419 - Drucker, per below, ref SDS 0 4077, into productivity by leveraging
830420 - human cognition for remembering and pattern recognition that convert
830421 - information into knowledge. ref SDS 0 0207  POIMS defines a powerful
830422 - "intelligence" process for understanding daily working information
830423 - through organization, analysis, alignment, summary and follow up.
830424 - ref OF 1 0367  This supports the solution to "meaning drift" set out
830425 - in the letter on medical mistakes, ref DIP 2 4160, issued on 990924,
830426 - ref SDS 54 9599, using traceability to original sources that emulates
830427 - human thought, as set out in POIMS, ref OF 1 0504, explaining SDS, and
830428 - is called out by ISO standards for good management reviewed on 950721.
830429 - ref SDS 17 1740
830430 -
830431 -      [On 000307 research shows that knowledge management is a lot of
830432 -      hard work using traditional information technologies. ref SDS 65
830433 -      5182
830435 -       ..
830436 -      [On 001126 engineering team working on creating knowledge tools
830437 -      elected to rely on information technolgies that require a lot of
830438 -      hard work rather than use SDS for doing knowledge management.
830439 -      ref SDS 68 BY4K
830441 -       ..
830442 -      [On 030101 SDS provides a path for applying Moore's law to reduce
830443 -      the work required for Knowledge Mangaement by using technology to
830444 -      routinize good management practice. ref SDS 75 PM53
830445 -
830447 -  ..
830448 - SDS makes transformation from information to a knowledge paradigm
830449 - feasible and practical, per above. ref SDS 0 9R64
830451 -  ..
830452 - Added reference to Com Metrics home page for "experts." ref OF 7 4460
830453 -
830454 -     [On 011210 discussed with Doug Engelbart need to integrate
830455 -     cognitive science, management science and computer science.
830456 -     ref SDS 72 0001
830457 -
830458 -     [On 011219 meeting at Stanford on integrating cognitive science,
830459 -     management science and computer science to transition to a culture
830460 -     of knowledge. ref SDS 74 3K3M
830462 -      ..
830463 -     [On 030121 automated adding addressability to SDS records on the
830464 -     Internet that enables people to routinely create a connected
830465 -     record showing cause and effect. ref SDS 78 AO4M
830467 -  ..
830468 - Similar to Landauer reviewed on 950710, software needs to support
830469 - human cognition. ref SDS 16 3387  It is a synthesis, an integration of
830470 - disciplines, that is the secret of "routinizing" good management, and
830471 - what Drucker calls "knowledge work," per analysis above. ref SDS 0
830472 - 4002
830474 -  ..
830475 - The simple idea of automated integration of time and information that
830476 - lifts the capacity to think, remember and communicate, solves
830477 - Drucker's lament that people have given up on communication, reviewed
830478 - on 931130. ref SDS 11 3851
830480 -  ..
830481 - On 910418 Intel recognized this requirement. ref SDS 3 2744
830483 -  ..
830484 - On 950927 Intel had given up meeting the requirement. ref SDS 19 7732
830486 -  ..
830487 - On 950625 lawyer explains knowledge mangement dilemma that is solved
830488 - by Drucker's formulation. ref SDS 14 3960
830490 -  ..
830491 - On 960507 Intel tried to improve management with graphics, ref SDS 23
830492 - 1111, despite Kissinger's warning reviewed on 940609 that pictures
830493 - convey emotional impressions that cause mistakes. ref SDS 12 4238
830494 -
830495 -
830496 -
830497 -
8305 -

SUBJECTS
Moore's Law on Economies of Productivity Increase for Computer Chips
Linking Requires Specific Location in Knowledge Space to be Effective
Economics Productivity Paradigm Shift Improves Performance Historical
Civilization Paradigm Shift Productivity Improves Historically Applie
Paradigm Shift Productivity Improves Historically Applies Moore's Law
Intelligence Cognitive Science Technology Routinize Good Management C
Routinize Technology Cognitive Science Good Management Civilization P
Cognitive Science Technology Routinize Good Management Civilization P

A110 -
A11101 -  ..
A11102 - Effective Alignment Requires Stronger Specificity of Linking
A11103 - Moore's Law Reflects Historical Trends from Industrial Revolution
A11104 -
A11105 - Follow up ref SDS 21 4004.
A11106 -
A11107 - Drucker provides a link to Moore's Law on the Intel museum web site...
A11108 -
A11109 -        http://www.intel.com/intel/museum/25anniv/hof/moore.htm
A11110 -
A11111 - ...also, ref OF 6 0001, and notes that rising performance with reduced
A11112 - cost, cited by Moore for computer chips beginning in the 1960s, and
A11113 - reported in the record on 960304, ref SDS 21 4004, previously occurred
A11114 - previously for a host of technologies in the 1700s at the beginning of
A11115 - the industrial revolution. ref OF 4 8188
A11116 -
A11117 -     SDS applies the multiplying effect in Moore's law to improve
A11118 -     productivity by applying technology to augment human cognition,
A11119 -     per above. ref SDS 0 8925  Once an effective design is discovered,
A11120 -     continuing refinements together with increasing computer speed
A11121 -     greatly escalate productivity of knowledge work.
A11122 -
A11123 -        [On 030101 SDS provides a path for applying Moore's law to
A11124 -        reduce the work required for Knowledge Mangaement by using
A11125 -        technology to routinize good management practice. ref SDS 75
A11126 -        PM53
A11128 -  ..
A11129 - To illustrate this point, Drucker links to Robert Fulton's invention
A11130 - of the steam engine, which led to improved ships and trains....
A11131 -
A11132 -           http://128.151.249.33/steam/dickinson/index.html
A11133 -
A11134 - ...this is a generic link, similar to citing a bibliography, and does
A11135 - not tie into to anything in Drucker's article.
A11137 -  ..
A11138 - Drucker expects computers will increase productivity to lift
A11139 - civilization in the moderen age, eventually reflecting the rise of
A11140 - microprocessor efficiency, per above. ref SDS 0 4077  He cites
A11141 - potential for e-commerce, ref OF 4 0005, to eliminate advantages of
A11142 - local vendors in a global market place. ref OF 4 1K4G  Drucker gives
A11143 - the example of traders in the stock market increasingly buying and
A11144 - selling entirely on line; but notes mutual funds seem to be stepping
A11145 - back from this innovation. ref OF 4 5N4O  A more solid move toward
A11146 - electronic commerce is job search and recruiting. ref OF 4 BQ5O
A11147 -
A11149 -  ..
A11150 - Insure Me Home Insurance Illustrates E-commerce Internet Boom
A11151 -
A11152 - Drucker cites the railroad "boom" that lasted 100 years, and sees the
A11153 - computer age leading another prolonged period of economic growth that
A11154 - will spawn many new kinds of business. ref OF 4 HS3N  Drucker says...
A11155 -
A11156 -     There is also a service waiting to be born: insurance against the
A11157 -     risks of foreign-exchange exposure.  Now that every business is
A11158 -     part of the global economy, such insurance is as badly needed as
A11159 -     was insurance against physical risks (fire, flood) in the early
A11160 -     stages of the Industrial Revolution, when traditional insurance
A11161 -     emerged.  All the knowledge needed for foreign-exchange insurance
A11162 -     is available; only the institution itself is still lacking.
A11163 -     ref OF 4 W24I
A11165 -  ..
A11166 - Home insurance spreads risks of natural disasters.  Buying insurance
A11167 - from a global market online provides advantages of e-commerce, which
A11168 - Drucker sees rising from efficiencies of computers.  Electronic
A11169 - commerce using the Internet allows millions of people to pull together
A11170 - in time of great need.
A11172 -  ..
A11173 - "Insure Me" home insurance illustrates opportunity for innovation
A11174 - online to get timely security...
A11175 -
A11176 -              http://www.insureme.com/home-insurance-quotes.html
A11178 -  ..
A11179 - Not all e-commerce sites are equal.
A11181 -  ..
A11182 - Drucker's article links to an Internet web site ostensibly to support
A11183 - an observation that Japanese railroads do not carry freight.
A11184 - ref OF 4 5480, however the link...
A11185 -
A11186 -               http://www.japan-guide.com/e/e2019.html
A11187 -
A11188 - ...merely provides a table of articles that cover the progress of
A11189 - railroad development in Japan.  One of the articles, or all taken
A11190 - together, by omission, support Drucker's point, but that is unclear
A11191 - from the record.
A11193 -  ..
A11194 - E-commerce will continue to shake out over the next decades to realize
A11195 - the "boom" everyone expects.
A11196 -
A11197 -
A11198 -
A11199 -
A112 -

SUBJECTS
Family Life Impaced by Information Technology PC Information Revoluti

A303 -
A30401 -  ..
A30402 - Computer Impact on Family Reflects Change of Industrial Revolution
A30403 -
A30404 - Drucker provides a link to...
A30405 -
A30406 -        http://landow.stg.brown.edu/victorian/history/hist8.html
A30407 -
A30408 - ...that explains impact of computers on the family began with the
A30409 - Industrial Revolution, as recounted in an article by David Cody,
A30410 - Associate Professor of English at Hartwick College.
A30411 -
A30412 -
A30413 -
A30414 -
A30415 -
A30416 -
A30417 -
A30418 -
A30419 -
A30420 -
A30421 -
A30422 -
A30423 -
A30424 -
A30425 -
A30426 -
A305 -