THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: September 16, 1999 01:50 PM Thursday; Rod Welch

Received letters from Bill Benkavitch on NSF proposal.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Integration Time Information Subjects Contacts Documents
Knowledge, Not Information and Data
Computer Aided Management
Enterprise Workflow
Decision, Computers Should Improve
Knowledge Improves Information Data
Data, Information, Different from Knowledge
Intelligence Chronology Causation = Knowledge
Connections Cause Effect, Meaning
Convert Information into Knowledge
Define - Knowledge
Define - Understanding

1814 -    ..
1815 - Summary/Objective
1816 -
181601 - Follow up ref SDS 17 0000, ref SDS 13 0000.
181602 -
181603 - Received an article, ref OF 5 0001, from Bill Benkavitch published on
181604 - 990907 in Defense Week interviewing Rear Admiral William Cross, that
181605 - discusses integration of information to produce "knowledge."
181606 -
181607 - The article reports that the Navy is using "knowledge" as a technology
181608 - deliverable, which is distinguished from "information" and "data."
181609 - ref OF 5 0355
181610 -
181611 - "Knowledge" is explained by the Admiral as presenting information that
181612 - facilitates decision making. ref OF 5 5811  This reflects explanation
181613 - of "knowledge" as a product of processing "information" related in the
181614 - record on 990303, ref SDS 8 2838, and in the NWO... paper. ref OF 2
181615 - 7492 also in POIMS. ref OF 1 3385 and ref OF 1 1299
181616 -
181617 -      [On 991222 Doug Engelbart's work for DOD in the 60s may have
181618 -      contributed to the Navy's focus on "knowledge," as a deliverable.
181619 -      ref SDS 21 1020]
181620 -
181621 -
181622 - Sent ref DIT 1 0001 to Bill asking about following point...
181623 -
181624 -      [On 990921 received letter from Bill. ref SDS 20 0001]
181625 -
181626 - How can the Navy's knowledge of "knowledge" recognize the intelligence
181627 - process to organize, align, analysis, link summary to detail and
181628 - obtain feedback, that yields better management, cited by General Hatch
181629 - on 951229, ref SDS 1 4884, and explained in POIMS. ref OF 1 0582
181630 -
181631 - Is there a research group in the Navy that could review the proposal
181632 - to the National Science Foundation on using technology to improve
181633 - leadership and reduce costs? ref OF 7
181634 -
181635 -     On 960227 Morris asked about the distinction between knowledge and
181636 -     information. ref SDS 2 9402
181637 -
181638 -       [Notified Morris about this today. ref SDS 19 4648]
181639 -
181640 -     On 960627 Dave Vannier at Intel cited need for better technology
181641 -     to avoid being overwhelmed by too much "data." ref SDS 3 5002
181642 -
181643 -     On 990907 Dave noted Communication Metrics on the Internet
181644 -     supports "Welch claims" of converting information into knowledge.
181645 -     ref SDS 18 0149
181646 -
181647 - Navy expects reduction of personnel and cost to result from converting
181648 - to "knowledge" rather than continuing to rely on information and data.
181649 - ref OF 5 4822
181650 -
181651 -     This may help ease cultural resistance to Communication Metrics on
181652 -     the Internet that delivers "intelligence," cited by Morris on
181653 -     990527. ref SDS 10 1233
181654 -
181655 - The explanation in the article sounds like there may be fewer people
181656 - on the ship, but more people supporting on-board operations from land
181657 - bases.
181658 -
181659 - Typically, predictions of reduced personnel and cost using information
181660 - technology have not materialized.  The big savings is making better
181661 - decisions that reduce rework, reported by U.S. Army Corps of Engineers
181662 - on 971008. ref SDS 5 1273
181663 -
181664 - ..
181665 - A second article, ref OF 4 0001, published in Sea Power,
181666 - September, 1999 interviews Rear Adm William J. Cobb, who heads up a
181667 - new integrated agency repsonsible for "theater surface combatants."
181668 - This command includes procurement of new ships and armament, including
181669 - technology to reduce personnel and improve performance.
181670 - ..
181671 - Admirial Cobb expects his new integrated department will save
181672 - money by improved procurement management processes, and from "obvious
181673 - efficiencies" of consolidating contracts and agencies. ref OF 4 3780
181674 -
181675 -     "Obvious efficiencies" don't materialize in mergers and
181676 -     consolidations because increased complexity overwhelms span of
181677 -     attention, causing management to degrade into entropy, reported by
181678 -     USAF, reviewed on 970707. ref SDS 4 0108  Adding "intelligence" to
181679 -     management maintains alignment and connects summary to details
181680 -     that makes large scale operations effective, as explained in
181681 -     POIMS. ref OF 1 0582
181682 -
181683 - Cobb cites "documented" savings to justify new contracting procedures.
181684 - ref OF 4 8499
181685 -
181686 - "Documented" savings were cited by Tom Keesling in his letter to
181687 - HQUSACE on 981223, ref SDS 7 5486, but this was not adequate for the
181688 - the US Army Corps of Engineers to use Com Metrics.  Indeed, it appears
181689 - USACE elected to over-pay by $10M - $15M rather than use Com Metrics
181690 - to save money, as reported on 981027. ref SDS 6 9152
181691 -
181692 - "Smart Ship technologies" are cited by Admiral Cobb, as reducing the
181693 - amount of "paper" to manage operations, and, also, the number of
181694 - sailors to man the ship. ref OF 4 5933
181695 -
181696 - Technology improves ship design to reduce maintenance by 47%.
181697 - ref OF 4 2806
181698 - ..
181699 - Admiral Cobb says " The marriage of technological, procedural,
181700 - and policy change will enable us to improve a Sailor's quality of life
181701 - significantly." ref OF 4 4077
181702 -
181703 - On 990527 Morris was concerned that cultural forces prevent using Com
181704 - Metrics to add "intelligence" to management. ref SDS 10 1233  How does
181705 - the Navy overcome ignorance, fear and denial to introduce innovations
181706 - described by Admiral Cobb?  Why can't this work at Intel, IBM,
181707 - Harvard, the City of San Francisco, and the Army?
181708 -
181709 -     "Marriage" is another word for "integrating."  When technology,
181710 -     process and policy are integrated a new or better management
181711 -     science emerges -- Communicaition Metrics.
181712 -
181713 - Integration is, also, discussed as "interoperability." ref OF 4 5073
181714 -
181715 - Quality of life on board ship has been improved by more reliable and
181716 - better performing machinery to produce fresh water at sea. ref OF 4
181717 - 2544
181718 -
181719 - Trash compaction is a quality of life improvement.  Environmental
181720 - regulations prohibit trash from being thrown overboard at sea.  New
181721 - equipment prevents trash from accumulating. ref OF 4 2244
181722 -
181723 -     This could be a good defense against attack.  Put up a big sign
181724 -     telling the enemy there is trash on board, so they can't sink the
181725 -     ship, because that would pollute the ocean.
181726 -
181727 -     Another strategy would be to say the ship cannot be attacked,
181728 -     because the sailors are busy complying with environmetal
181729 -     regulations.
181730 -
181731 -
181732 -
181733 -
1818 -

SUBJECTS
Humor Marketing Over Sells Computers
Sex of Computer, Boy or Girl

2005 -   ..
200501 - A third article explains how men and women might classify the
200502 - gender of a computer. ref OF 6 0001
200503 -
200504 -
200505 -
200506 -
200507 -
200508 -
2006 -