CONTACTS 
0201 - S & C Ford                           415 553 4400 fax or 800...
020101 - Mr. Larry Smith; Manager
020102 - Service Department

SUBJECTS
Millie's Mercury Sable, 940423
Ford Recall, Change Oil, Hoses, Tire Tread
New Firestone Tires Installed, 990507
Calipers
Drive Belt Serpentine

0707 -    ..
0708 - Summary/Objective
0709 -
070901 - Follow up ref SDS 17 0000, ref SDS 16 0000.
070902 -
070903 - Received ref DRT 1 7493 from S&C which is a credit memo in the amount
070904 - of $408 for work performed on 990507. ref SDS 5 0001
070905 -
070906 - This performs agreement in our letter, ref DIP 4 linked to the record
070907 - on 990715, ref SDS 16, which was confirmed on 990722. ref SDS 17 0001
070908 -
070909 - Need to send check to S&C and letter on business relationship.
070910 -
070911 -
070912 -  ..
070913 - Tire Specification, Warranty Not Submitted
070914 -
070915 - Did not receive product spec on the tires S&C installed, and the
070916 - warranty, per our letter on 990715, ref DIP 4 0360, and the record at
070917 - ref SDS 16 8966.
070918 -
070919 - On 990722 I left a message reminding S&C to submit this information.
070920 - ref SDS 17 9766
070921 -
070922 -     [On 990920 sent follow up letter. ref SDS 18 0001]
070923 -
070924 -     [On 991006 received product spec and warranty. ref SDS 19 0001]
070925 -
070926 -
070927 -
070928 -
0710 -