THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: March 14, 1999 10:49 AM Sunday; Rod Welch

JPS failing to provide access to Com Metrics web site.

1...Summary/Objective
2...Cannot Upload to Server


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CONTACTS 
0201 - JPS Net                              800 711 5353 fax or 800...
020101 - Ms. Raven #307 Morgan; Customer Service Agent =Telephone
020102 - Sales Department

SUBJECTS
Cannot log onto Server for FTP

0603 -    ..
0604 - Summary/Objective
0605 -
060501 - Follow up ref SDS 5 0000, ref SDS 4 0000.
060502 -
060503 -
060504 -  ..
060505 - Cannot Upload to Server
060506 -
060507 - Follow up ref SDS 5 3776.
060508 -
060509 - The telephone message said that some customers may be experiencing
060510 - difficulties logging onto the web and sending and receivng email.
060511 -
060512 -     [On 990315 service restored. ref SDS 6]
060513 -
0606 -
0607 -
0608 - 1848
0609 -
060901 - JPS still failing.  I called again, and the message said they are
060902 - still trying to resolve the problem.
060903 -
060904 -
060905 -
060906 -
0610 -
0611 -
0612 - 2355
0613 -
061301 - System still down.  Called and was told it would be donw until
061302 - tomorrow morning.
061303 -
061304 -     [On 990315 service restored. ref SDS 6]
061305 -
061306 -
061307 -
0614 -
Distribution. . . . See "CONTACTS"