CONTACTS 
0201 - JPS Net                              800 711 5353 fax or 800...
020101 - Mr. Mike Creed; Account Rep  =8805 ext.
020102 - Sales Department

SUBJECTS
Recovery for Failure to Perform
Cannot Transfer to Server
Terms, Conditions

0705 -    ..
0706 - Summary/Objective
0707 -
070701 - Follow up ref SDS 19 0000, ref SDS 18 0000.
070702 -
070703 - Talked to Michael #327.
070704 -
070705 - Millie sent check #2227 on 990301 in payment of JPS invoice ref DRP 3
070706 - from in the amount of $299 for using JPS web services.
070707 -
070708 - I explained there was a mailing error, and the post office returned
070709 - the letter with our check today.
070710 -
070711 - Michael said he will post this to our account so we have another 10
070712 - days to make payment.
070713 -
070714 - We decided to pay the invoice by credit card today.
070715 - ..
070716 - Michael asked me to hold on for a second.
070717 -
070718 - He came back online and said that JPS wants $299 plus $100 for another
070719 - 50MB, so total is $399.
070720 -
070721 - He feels the JPS invoice is mistaken.
070722 -
070723 - I asked about our letter sent on 990207, ref DIP 1 asking about
070724 - renewal, ref SDS 15, which was re-submitted to Nichole at....
070725 -
070726 -                        njames@jps.net
070727 -
070728 -    ...on 990211, at the request of Wendall. ref SDS 18 8399
070729 -
070730 - Wendall's letter ref DRP 2 9944 says Diana would contact us about
070731 - renewal, as discussed on 990211. ref SDS 18 8399
070732 -
070733 - Michale says he can see all of this in the JPS record, but there is
070734 - no information showing what JPS has done.
070735 -
070736 - That is why I sent a letter on 990223, ref DIP 2, requesting response
070737 - to our letter so we can make timely payment. ref SDS 19 8400
070738 -
070739 - Michale talked to his supervisor.  They believe that someone else with
070740 - JPS needs to talk to us about the amount to continue our service.
070741 -
070742 - Michael will request that someone contact us.  He will make an entry
070743 - in our account that it is to continue during the period that JPS needs
070744 - to contact us on this matter.
070745 -
070746 -     [On 990312 will get 2 months credit. ref SDS 20]
070747 -
070748 -
070749 -
070750 -
070751 -
070752 -
070753 -
070754 -
0708 -