CONTACTS 
0201 - PCtown                               415 788 8696 fax 217 7731
020101 - Mr. Chris Grossman; Sales Executive
020102 - Sales Department
0202 - Intel Corporation                    408 765 8080
020201 - Mr. Morris E. Jones; Director of Architecture =408 545 9521

SUBJECTS
CD ROM Drive Failing
CD ROM, Toshiba 3501B & Soundblaster
Operating System Failed, Explorer.exe
W98 Failed CPU10, Had to Reinstall
CPU #10, W98

0807 -    ..
0808 - Summary/Objective
0809 -
080901 - Follow up ref SDS 12 0000, ref SDS 11 0000.
080902 -
080903 - Today, I tried to reinstall w98 operating system, but I was unable fix
080904 - the problem reported yesterday. ref SDS 12 2636
080905 -
080906 -    [On 980114 got CPU10 running again. ref SDS 15 0000]
080907 -
080908 -
080909 -  ..
0810 -
0811 -
0812 - Progress
0813 -
081301 - I drove to the City and picked up some system configuration disks and
081302 - manuals.  Took them back to Concord.
081303 -
081304 - These did not work.  I need a boot disk.
081305 -
081306 - Called Morris.  He offered some ideas on how to get the operating
081307 - system to boot.  We need a boot disk.
081308 -
081309 - Borrowed a boot disk from Ron Buck Jr.  It turned out to be mainly a
081310 - virus check.
081311 -
081312 - When we returned from the funeral for Stephanie, ref SDS 13 0000, we
081313 - visited Steve and Lilly, and then stopped at the office in San
081314 - Francisco.
081315 -
081316 - I tried to make a boot disk on CPU11 using following instructions...
081317 -
081318 -      1.  Open Control Panel
081319 -      2.  Select Add/Remove programs
081320 -      3.  Click on Start Up Disk tab.
081321 -      4.  Click "Create Disk" button
081322 -
081323 - This procedure returned an error message...
081324 -
081325 -    Please insert the disk labeled Windows 98 CD ROM and then click
081326 -    OK.
081327 -
081328 - When this instruction is performed, we get an error message...
081329 -
081330 -        The file "command.com" on Windows 98 CD ROM disk cannot be
081331 -        found.
081332 -
081333 -  ..
081334 -
081335 - I tried to use the w98 upgrade CD disk purchased a few weeks ago to
081336 - upgrade to w98.  This failed.  Setup returns an error message saying
081337 - it cannot find files on the hard disk for w95 that are needed to
081338 - establish we can use the upgrade.
081339 -
081340 - I tried the w98 CD disk that came with CPU11.  This returns a message
081341 - saying it detects we already have w98 installed and so the CD program
081342 - will not run because it is only for installing w98 on a new system.
081343 -
081344 -    [On 990111 was able to install w98 using the CPU11 disk, but could
081345 -    not get the video driver to work. ref SDS 14 2124]
081346 -
081347 -    [On 990114 finally got w98 installed again and running on CPU10, as
081348 -    reported at. ref SDS 15 0000]
081349 -
081350 -
081351 -
081352 -
0814 -