CONTACTS 
0201 - U.S. Army Corps of Engineers         202 761 0011
020101 - Mr. James Lovo; Chief, CEMP-EC =202 761 4804 fax 4783
020102 - Construction and Design Branch, CEMP-EC
0202 - U.S. Army Corps of Engineers         415 977 8501 fax 8483
020201 - San Francisco District
020202 - Mr. Thompson F. Keesling, Architect; Assistant Chief
020203 - Construction Operations Division

SUBJECTS
COE Evaluation Communication Metrics
USACE CESPN CSB Review
Wider Use Comm Metrics
Experience, Need Broader Base
SAD Tests New Methods
HQ Review CEMP
HQ Support Local Command Review
Environmental Management

1410 -    ..
1411 - Summary/Objective
1412 -
141201 - Follow up ref SDS 16 0000, ref SDS 12 0000.
141202 -
141203 - Jim received my letter, but has not read it.  We reviewed objectives
141204 - and developed planning on follow up.  He will make a recommendation
141205 - next week on Communication Metrics, and will send us a copy.
141206 -
141207 - Notified Tom Keesling and Max Blodgett of these understandings via
141208 - email with a link to this record.  Did not prepare a formal letter.
141209 -
141210 - Visited Tom later in the morning.  He is following up to prepare for a
141211 - meeting with DE possibly next week, or the following week.  We want to
141212 - get Major Blenchinger's input, and possibly his attendance at a
141213 - meeting with DE.
141214 -
141215 -     [On 981201 talked to Tom. ref SDS 18 4440]
141216 -
141217 -
141218 -
1413 -
1414 -
1415 - Progress
1416 -
141601 -  ..
141602 - Jim Meeting with Bob Gordon on Comm Metrics; Review New Analysis
141603 -
141604 - Jim is just back in the office from a week in the field.  He has about
141605 - 30 email to read.  He noticed my letter, but has not had time to read
141606 - it yet.
141607 -
141608 - I briefly explained ref DIP 5 follows up our discussion on 981009...
141609 - ref SDS 7 3409.
141610 - ..
141611 - We discussed new analysis from CESPN-CSB, ref DRP 5 3587, on
141612 - 981104, ref SDS 10 0207, and from District Counsel on cost savings.
141613 - see ref SDS 8 7315
141614 -
141615 - Jim said that evidence of cost savings are helpful.
141616 -
141617 - He noted that cost savings calculations on improving management are
141618 - inherently amorphorous and imprecise.  Input from managers on saving
141619 - time and improving quality of daily work and decisions, must also be
141620 - weighed, as set out in CESPN's report on 970328. ref DRP 1 5543
141621 -
141622 - We did not discuss CESPN's report on 971007 showing Communication
141623 - Metrics saves time and cost by avoiding rework. ref DRP 2 4172
141624 -
141625 - Jim plans to meet with Bob Gordon later today or tomorrow on telecon
141626 - with Tom Keesling at CESPN, reported 981107, ref SDS 12 7566.
141627 -
141628 -     [On 981202 Bob wants to schedule telecon to discuss Communication
141629 -     Metrics. ref SDS 19 5851]
141630 -
141631 -
141632 -  ..
141633 - Intelligence on the Internet Saves Time, Money, Self-evident
141634 -
141635 - Jim indicated that time and cost savings from enhanced access to
141636 - information using links and organizing features of SDS, plus delivery
141637 - via Internet that enables everyone to access links in a web browser,
141638 - are self-evident, similar to the article in PMJ reviewed on 980630
141639 - which reported cost savings are irrefutable. ref SDS 4 0779
141640 -
141641 - Jim's comment seems to show recognition that Communication Metrics
141642 - accomplishes the popularly phrased goal of a "paperless office," and
141643 - it aligns with Max Blodgett's comment on 980803. ref SDS 5 5141
141644 -
141645 -      [On 990304 new report makes same point. ref SDS 23 1362]
141646 -
141647 -      [On 990201 calculated savings from reduced paper handling......
141648 -      ref SDS 21 6925]
141649 -
141650 -      [On 990311 asked Ed Traille for an accounting analysis on this
141651 -      issue. ref SDS 24 5865]
141652 -
141653 - The report by CESPN-CSB that Communication Metrics on the Internet is
141654 - "pretty neat," ref DRP 5 4550, received on 981104, ref SDS 10 4320,
141655 - describes self-evident benefits in simpler language, as analysed on
141656 - 981107. ref SDS 13 5583
141657 -
141658 - Specific uses of Communication Metrics was reviewed with CESPN on
141659 - 980520. ref SDS 3 0829
141660 -
141661 -     [On 981121 asked Morris about this. ref SDS 17 0000]
141662 -
141663 -
141664 -  ..
141665 - Incentive to Improve Replaces Worry about Accountability
141666 -
141667 - Jim cited managers who have not worked with Communication Metrics
141668 - worry about accountability.
141669 -
141670 - We considered that adding intelligence to management empowers people
141671 - to avoid mistakes and get things done on time by avoiding rework, that
141672 - otherwise cause unfavorable accountatbilty. Instead, people get credit
141673 - for doing a good job on time, as reviewed on 980405. ref SDS 2 5065
141674 -
141675 - We recalled reports by people in the San Francisco District who have
141676 - worked with Communication Metrics, cited in the report issued on
141677 - 970328. ref DRP 1 5543
141678 -
141679 - The most recent example is the memo from CESPN-CSB, ref DRP 5 3587,
141680 - received on 981104. ref SDS 10 4320
141681 -
141682 -
141683 -  ..
141684 - Environmental and Regulatory Management Need Intelligence
141685 -
141686 - Jim feels environmental and regulatory management is an obvious
141687 - use for Communication Metrics to maintain alignment of information and
141688 - requirements over long time spans.  He described a "flash to bang" for
141689 - most projects referring to the time from inception to commissioning,
141690 - is normally about 4 years.  Environmental management covers much
141691 - longer time spans, and so the ability of Communication Metrics to
141692 - "hard wire" alignment of information, commitments, planning and
141693 - requirements into a web of "intelligence" is very useful.
141694 -
141695 - I mentioned that Max Blodgett cited environmental management as a good
141696 - use for Communication Metrics on 980403, ref SDS 1 4033, discussed
141697 - recently with Tom Keesling on 981103. ref SDS 9 0083
141698 -
141699 -     [On 981218 cited Jim's idea for consideration in CEMP-EC's report
141700 -     on Comm Metrics. ref SDS 20 1836]
141701 -
141702 - Jim plans to make a recommendation to his boss next week on whether to
141703 - procede with further assessment of Communication Metrics by HQ USACE.
141704 -
141705 - He will send me a copy of his report.
141706 -
141707 - Sent email link to Max and Tom for this record.
141708 -
141709 -
141710 -
141711 -
1418 -

SUBJECTS
Initiating Contract
Automated Management in District, Keesling
Environmental Management
Operation Plan CESPN, 970516
Business Metrics, Communication
Meetings of District Staff
Email Access to Internet
Contract Administration
Environmental Management
Integrate Comm Metrics, CCA Guide
Construction Svcs Branch, Organization
Keesling's Assignment, RMS, CEFMS, PROMIS,

2815 -
281501 -  ..
281502 - Demonstrate CSB Major, to Support Meeting with DE
281503 -
281504 - Follow up ref SDS 15 3153.
281505 -
281506 - Tom has not heard from Merry Goodenough on Jim Stout's review of
281507 - Communication Metrics, per our discussion on 981110. ref SDS 15 4004
281508 -
281509 -      [On 981201 Tom is following up with Merry. ref SDS 18 2280]
281510 - ..
281511 - Tom advised that the DE is in the office this week.
281512 -
281513 - Tom wants to get input from the Major Erik Blechinger in the Sausalito
281514 - office of CSB, before meeting with DE on Communication Metrics, per
281515 - our discussion on 981110. ref SDS 15 4329
281516 -
281517 - He talked to the major yesterday.
281518 -
281519 - Erik said he has found Tom's report on the Internet, and is reviewing
281520 - it.  Tom seemed to indicate that the major had not reviewed Tom
281521 - White's recent analysis, ref DRP 5 3587, which would be good for the
281522 - Major to consider, since it demonstrates ideas on automated
281523 - intelligence that are explained in Tom's report.  Morris Jones at
281524 - Intel indicated on 980905 that executives find it hard to believe in
281525 - Communication Metrics because they don't understand how it works...
281526 - ref SDS 3 0452; but Tom White reported that Communication Metrics to
281527 - deliver intelligence on the Internet is "pretty neat." see ref DRP 5
281528 - 4550 received on 981104. ref SDS 10 4320
281529 -
281530 - We considered that if the major is supportive of the initiatve, it
281531 - would be useful to invite him to join Tom in presenting this to the
281532 - DE.
281533 -
281534 - Tom will send the major a follow up to indicate we want his input to
281535 - guide discussions with DE for next week.
281536 -
281537 -     [On 981201 talked to Tom. ref SDS 18 4440]
281538 -
281539 -     [On 990204 met with Major Blechinger, and he indicated having read
281540 -     Tom White's report. ref SDS 22 8837]
281541 -
281542 -
281543 -  ..
281544 - Visited with Max
281545 -
281546 - Advised of discussion with Jim this morning, and that I sent him an
281547 - email with notes on the details.
281548 -
281549 - Max bought a PC last week.  He got a hot machine, and a great deal on
281550 - a graphics monitor.
281551 -
281552 -
281553 -
281554 -  ..
2816 -
2817 -
2818 - 1339 called Tom
2819 -
281901 - He will send Major Blechinger a letter and link to Tom White's memo on
281902 - the Internet.
281903 -
281904 - The letter to Jim Lovo, ref DIP 5 0000, which was also sent Tom and to
281905 - Max bounced back today, because CESPN server had problems.  I sent it
281906 - again to CESPN.
281907 -
281908 -
2820 -
2821 -
2822 - 1916
2823 -
282301 - Received ref DRT 1 0000 from Tom to Major Blechinger, suggesting that
282302 - he look at a link, per our discussion. ref SDS 0 6512
282303 -
282304 - We intended linking to Tom White's letter, ref DRP 5 3587, but the
282305 - link wound up being to my letter, ref DIP 4 7680, on 981104 issued at
282306 - ref SDS 10 4090, which primarily notifies Tom about the document log
282307 - system.  I think this occurred because Tom went to my last letter, and
282308 - was more focused on the procedure of creating the link, since this was
282309 - the first time he was doing it, and so did not notice that it was not
282310 - Tom White's letter.
282311 -
282312 - Fortunately, this letter also cites Tom White's letter by name, so
282313 - this may lead the Major to open Tom's letter, which is the purpose of
282314 - the exercise.
282315 -
282316 -     [On 981201 talked to Tom. ref SDS 18 4440]
282317 -
282318 -
282319 -
2824 -