CONTACTS 
0201 - Gensler/Michael Willis/Kwan Henmi    415 433 3700 fax 415 627 3700
020101 - Mr. Robert Rudeen; Architect
020102 - Mr. Ivan Romero, AIA; Project Architect
020103 - Mr. Bolivar Puyol; Architect
020104 - Mr. Lawrence Kuan; Architect
020105 - Mr. Michael NLN; Architect
020106 - Mr. Philip NLN; Architect

SUBJECTS
Team Meetings
Work Plans, Schedule
25% Interior Package, 50% Interior Package
Overtime, Kwan Henmi
Team Mtgs, 981023
KH Team Meetings

1508 -    ..
1509 - Summary/Objective
1510 -
151001 - Follow up ref SDS 23 0000, ref SDS 22 0000.
151002 -
151003 - Ivan will be on vacation beginning on 981030.  Robert Rudeen will
151004 - increase support for the Project Office.
151005 -
151006 - Ivan reported changes in project milestone schedule that synchronizes
151007 - with WMA progess. ref SDS 23 4075   Work plans and progress were
151008 - reviewed on pending issues, including overtime efforts. ref SDS 23
151009 - 1454
151010 -
151011 - Communication Metrics was explained on using the Internet for a system
151012 - of business intelligence. ref SDS 23 1200  Ideas were considered for
151013 - improving productivity of meetings. ref SDS 23 1446  Limited time and
151014 - access to computers present challenges. ref SDS 23 2562
151015 -
151016 -       [On 981019 submitted this record to Bolivar for distrubution and
151017 -       comment from KH team. ref SDS 24 9216]
151018 -
151019 -       [On 981020 met with Ivan and requested feedback from the team on
151020 -       the notes. ref SDS 25 4602]
151021 -
151022 -
151023 -
1511 -
1512 -
1513 - Discussion
1514 -
151401 -  ..
151402 - October 30, 1998 is 25% CD Package Target Date
151403 -
151404 - Follow up ref SDS 23 4075.
151405 -
151406 - Robert Rudeen reviewed the project milestone for issuing backgrounds
151407 - on Monday, and a 25% CD set on 981030, as discussed in the meeting
151408 - last Friday. ref SDS 23 4075
151409 -
151410 - Sylvia and Denis are preparing a transmittal for the 981030 printing
151411 - to identify it will be in the range of 25% to 30% rather than 50%, as
151412 - reviewed at the team meeting on 981016. ref SDS 23 4075
151413 -
151414 -
151415 -      981026 printing backgrounds for consultants.
151416 -
151417 -      He wants everything pulled together for this printing by COB
151418 -      today.
151419 -
151420 -      Progress Print will entail...
151421 -
151422 -         Print hard copy
151423 -         Review
151424 -         Email
151425 -
151426 - Robert indicates that goals for the 981030 printing are more critical
151427 - than the 981026 distribution, because consultants will receive more
151428 - comprehensive information with the printing on 981030.
151429 -
151430 -
151431 -  ..
151432 - Work Planning System Implemented by Robert Rudeen
151433 -
151434 - Follow up ref SDS 26 0624, ref SDS 23 6930.
151435 -
151436 - Robert wants to use Team Meetings for work planning rather than
151437 - problem solving.
151438 -
151439 - Robert explained a planning system he will support for the KH Moscone
151440 - team, from meeting on 981020. ref SDS 26 0624
151441 -
151442 - He pinned on the wall a large scale print of a calendar for the next
151443 - several weeks, and columns for each team member.
151444 -
151445 - Team meetings can be used to review status, develop action items and
151446 - distrubute the work load using postits showing assignments for
151447 - everyone.
151448 -
151449 - The postits make it easy to set priority based on discussion among the
151450 - staff, and to change priority if conditions warrant during the work
151451 - week.
151452 -
151453 - There is a column for unassigned tasks.
151454 -
151455 - This gives each team member flexibility to select correlated tasks
151456 - from the common pool, if they complete their assigned tasks earlier
151457 - than expected.
151458 -
151459 -     [On 981115 reported on effectiveness. ref SDS 27 3884]
151460 -
151461 -     [On 981118 reviewed disruption by Gensler. ref SDS 28 5508]
151462 -
151463 -
151464 -  ..
151465 - Work Plan Shows Priority, Impact on Progress of Disorderly Work
151466 - Gensler Project Management Input to Common Unassigned Task List
151467 -
151468 - There was discussion that good work planning gives the Project Manager
151469 - a means to identify needed tasks and place them in the unassigned
151470 - tasks list on the Work Plan chart, so that they are not forgotten,
151471 - rather than directly request performance by a Kwan Henmi staff member.
151472 -
151473 -     Ivan explained an example where the Project Manager recently
151474 -     directed Janet to change from assigning door numbers, to work on
151475 -     something else.
151476 -
151477 -     Under the work plan system, the PM can jot down the need for a
151478 -     different task on a PM colored postit and place it in the
151479 -     unassigned task column on the work plan.  Consultation with KH
151480 -     management can then make any changes in current assignments.
151481 -
151482 - Orderly work planning is not intended to preclued routine discussion
151483 - on what needs to be done, nor about methods and means, nor about
151484 - technical design matters.
151485 -
151486 - The objective is for actual assignments to be made by Robert and Ivan
151487 - as shown on the work plan.
151488 -
151489 - Project Management can review priority with KH management in
151490 - deciding which team member will perform new tasks.
151491 -
151492 - This procedure enables team members to focus on completing assignments
151493 - efficiently, rather than continual starting and stopping based on
151494 - momentary ad hoc assignements that disrupt the orderly progress of the
151495 - work.
151496 -
151497 - Tasks Identified by Project Management can be identified by a
151498 - different color postit to show level of support and acceleration
151499 - required by Kwan Henmi.  When Robert or Ivan makes an assignment the
151500 - PM postit is removed and a team postit is placed in the column for the
151501 - assigned staff member.
151502 -
151503 -
151504 -
151505 -
1516 -

SUBJECTS
Elevations

1604 -
160401 -  ..
160402 - Design Information Needed from Gensler on Elevations
160403 -
160404 - There was discussion that design information is needed from Gensler in
160405 - order for Kwan Henmi to complete Interior elevation drawings.
160406 -
160407 -
160408 -
160409 -
160410 -
1605 -

SUBJECTS
Exterior Wall Line A
Schedule Impacts

1905 -
190501 -  ..
190502 - MWA Resolved Exterior Wall
190503 -
190504 - Ivan plans to talk to Steven Hergert on 981026 about the impact on
190505 - Kwan Henmi's work of the solution MWA developed to resolve the
190506 - exterior wall at line a.
190507 -
190508 - There was discussion of expanding a shaft at line A.
190509 -
190510 -
190511 -
1906 -

SUBJECTS
Schedule
Operable Wall Enclosures

2205 -
220501 -  ..
220502 - Stairs Making Progress
220503 -
220504 - Follow up ref SDS 23 1454.
220505 -
220506 - Lawrence is working on stair #2 sections.
220507 -
220508 -                        stair 1, 2 plans
220509 -
220510 - He is waiting for Robert Rudeen to redmark stairs 7, 8.
220511 -
220512 - Ivan advised that exit widths for stairs are needed.
220513 -
220514 -
220515 -
220516 -
220517 -
2206 -

SUBJECTS
Stairs to Roof
Mechanical Rooms, Stairs
Elevator 7, 8

2606 -
260601 -  ..
260602 - Stairs to Roof
260603 -
260604 - Follow up ref SDS 23 7236.
260605 -
260606 - Bolivar discussed progress on roof stairs.
260607 -
260608 -
260609 -  ..
260610 - Elevator Equipment Rooms, Catwalks
260611 -
260612 - Bolivar indicated he has input
260613 -
260614 -
260615 -
260616 -
260617 -
2607 -

SUBJECTS
Restrooms, Floor Layouts
50% CD Package Schedule
Floor 1, Floor 2
Overtime, Weekends

3107 -
310701 -  ..
310702 - Cores, Restrooms
310703 -
310704 - Follow up ref SDS 23 7474.
310705 -
310706 - Jannett plans to work on the weekend.
310707 -
310708 - Restroom layouts for floors 2 and 3 are identical.
310709 -
310710 - She is mostly "fine tuning."
310711 -
310712 - The floor drains will be layout per meetings with A&P on 981014, see
310713 - ref DIP 1 5928, and with SDE on 981015. ref DIP 2 7452
310714 -
310715 -    Later in the meeting, Ivan seemed to ask Michael to layout floor
310716 -    drain locations for toilets based on Moscone II plans.
310717 -
310718 -    Michael asked about getting information from the plumbing
310719 -    consultant on the location of of drain lines.
310720 -
310721 -    Jannette reported discussions with A&P on 981014 that developed
310722 -    this information, per ref DIP 1 5928
310723 -
310724 - Bolivar can plot the drawings on Monday, 981019.
310725 -
310726 - Bolivar will plot drawings on fire separation that have been marked by
310727 - Robert Rudeen.
310728 -
310729 - Bolivar is woking this weekend on Jannett's drawings.
310730 -
310731 - By Monday, 981019, he expects to have input cores for floors 1 - 3.
310732 -
310733 - This will include review by Michael and Ivan.
310734 -
310735 -
310736 -
310737 -
3108 -

SUBJECTS
Elevator 1, Elevator 2
Schedule

3405 -
340501 -  ..
340502 - Elevator 1 and 2
340503 -
340504 - Follow up ref SDS 23 7714.
340505 -
340506 - Michael is reviewing elevators 1 and 2 for conflicts with shaft
340507 - enclosure.
340508 -
340509 - So far no conflicts have been identified.
340510 -
340511 - He needs to review the equipment room.
340512 -
340513 - There was discussion about the concrete block wall at A6 and A5. Ivan
340514 - indicated having submitted information to SDE on this.
340515 -
340516 -
340517 -
3406 -

SUBJECTS
Elevator 7, Elevator 8
Schedule

3705 -
370501 -  ..
370502 - Elevators 7 and 8
370503 -
370504 - Follow up ref SDS 23 7956.
370505 -
370506 - Philip advised that cores 7 and 8 are solved.
370507 -
370508 - Ivan asked when a package can be submitted to the mechanical and
370509 - electrical consultants?
370510 -
370511 - There was discussion that the sky fold needs a section, but this may
370512 - not be needed for the submission to the consultants.
370513 -
370514 - Philip expects this package can be submitted today.
370515 -
370516 -
370517 -
370518 -
370519 -
3706 -

SUBJECTS
Room Numbers

3804 -
380401 -  ..
380402 - Room Numbers
380403 -
380404 - Follow up ref SDS 23 8200.
380405 -
380406 - Jannette asked about updating the room numbers, which was raised by
380407 - Clonia at the JV Coordination meeting on 981006. ref SDS 14 2784
380408 -
380409 - Bolivar explained he has not been assigned this task.
380410 -
380411 - There was discussion that Robert Rudeen has discussed with Robert
380412 - Jansen the ideas developed by Clonia on assigning room numbers.
380413 -
380414 - Bolivar can transmit the computer files to the Kwan Henmi office where
380415 - Robert Jansen is located, so he can perform this work.
380416 -
380417 -
380418 -
380419 -
3805 -

SUBJECTS
Grease Duct
Kitchen Grease Duct

4405 -
440501 -  ..
440502 - Grease Duct, Kitchen
440503 -
440504 - Follow up ref SDS 23 2550.
440505 -
440506 - Michael has prepared 3 sections on the grease duct that reflect
440507 - coordination with structural consultant, SDE, on 981015, per memo at
440508 - ref DIP 2 6004,
440509 -
440510 - The design can be assembled for review by the code consultant.
440511 -
440512 - At the meeting on 980929 background on grease duct design scope was
440513 - developed based on Gensler memos. ref SDS 7 6300
440514 -
440515 - Michael related discussions from meeting with A&P on 981014 about
440516 - consideration being given to wrapping the grease duct in a 2 hour fire
440517 - rated blanket system, which then may preclude building a 2 hour gyp
440518 - board enclosed shaft. ref DIP 1 9396
440519 -
440520 - Ivan explained this concept requires review by the code consultant.
440521 -
440522 - Ivan advised that the 2 hour rated blanket wrap system on the grease
440523 - duct would be designed by vendor shop drawings, so Kwan Henmi does not
440524 - need to provide details.
440525 -
440526 - There was discussions that sufficient research is needed to ensure
440527 - that the dimensions of the grease duct and its configuration in the
440528 - structure, permit constructing the 2 hour blanket wrapping system.
440529 -
440530 -
440531 -
440532 -
4406 -

SUBJECTS
Kitchen
Layout
Plumbing, Floor Drains

5006 -
500601 -  ..
500602 - Kitchen Floor Drains
500603 -
500604 - Follow up ref SDS 23 8446.
500605 -
500606 - There was discussion about meeting with the food service consultant
500607 - for guidance on the layout of floor drains in the kitchen.
500608 -
500609 - Issues include cart wash and dishwasing area drain requirements.
500610 -
500611 -
500612 -
500613 -
5007 -

SUBJECTS
Ramps
Walls, Conc. Block Support
Basement Conc. Block Walls
Structural, Conc. Block Wall

5407 -
540701 -  ..
540702 - Basement
540703 -
540704 - Follow up ref SDS 23 8694.
540705 -
540706 - Michael explained that the entry and exit ramps into the basement,
540707 - encroach into the kitchen area.  This presents clearance issues for
540708 - ducts.
540709 -
540710 - Analysis indicates the ducts fit the present configuration.
540711 -
540712 -
540713 -
540714 -  ..
540715 - Concrete Block Wall Requires Structural Support
540716 -
540717 - Follow up ref SDS 23 8944.
540718 -
540719 - The concrete block wall may require increased structural support.
540720 - Michael has discussed with SDE adding columns rather than increasing
540721 - the depth of the beam, in order to maintain present clearances for
540722 - ductwork.
540723 -
540724 -
540725 -
540726 -
540727 -
540728 -
5408 -
5409 -

SUBJECTS
Work Plans
Communication Metrics
Meeting Note Procedures

6106 -
610601 -  ..
610602 - Communication Metrics Goals to Automate Information Management
610603 -
610604 - Follow up ref SDS 23 1200, ref SDS 22 3088.
610605 -
610606 - Ivan introduced Rod Welch to explain goals of Communication Metrics...
610607 -
610608 -    1.  Prepare meeting notes to save time of Project Architect and
610609 -        provide timely information to project team.
610610 -
610611 -    2.  Add value to project management by adding intelligence to
610612 -        organize, align and analyse information, as explained on the
610613 -        Welch web site...
610614 -
610615 -                        http://www.welchco.com
610616 -
610617 -        This should reduce mistakes that require costly rework, where
610618 -        drawings have to be corrected for omitted or extraneous
610619 -        information that does not align with instructions. (see report
610620 -        at ref DRP 3 4172)
610621 -
610622 -        Work plans can be supported by the Action Item system in
610623 -        Communication Metrics, so that things do not fall through the
610624 -        cracks due to the large volume of things to do each day.
610625 -
610626 -    3.  Save time by delivering information via Internet rather than
610627 -        conventional printed documents.
610628 -
610629 -        This reduces the burden of managing and storing documents.
610630 -
610631 -        It should enhance access to information using the organization
610632 -        and linking features of Communication Metrics, in combination
610633 -        with link access features of web browsers.
610634 -
610635 -    4.  Risk Management is a longer term advantage to the project,
610636 -        since the record enables the JV team to support design
610637 -        decisions that impact construction changes, claims and dispute
610638 -        resolution, and similar matters once the project is
610639 -        commissioned.
610640 -
610641 - The U.S. Army Corps of Engineers reported on 970328 that Communication
610642 - Metrics provides effective "business intelligence." ref DRP 2 6172
610643 -
610644 - "Intelligence" is explained at ref OF 1 0582.
610645 -
610646 - Philip advised of having heard about Kwan Henmi's efforts to use the
610647 - Internet and automating the organization of information.  He feels
610648 - this is a good direction for management.
610649 -
610650 - Ivan noted the problem of information overload where the constant
610651 - stream of printed documents is difficult to track action items for
610652 - assignment into work plans, as reviewed for the JV Coordination
610653 - meeting on 980929. ref SDS 7 8392 and ref SDS 7 6534.
610654 -
610655 - Michael explained the need for the team to get timely information from
610656 - meetings with consultants.
610657 -
610658 - On 971222, Andy Grove, CEO of Intel Corporation, described the
610659 - challenge of blending management discipline without stifling the
610660 - spirit of innovation. ref SDS 1 6695
610661 -
610662 -
610663 -  ..
610664 - Team Members Develop Notes of Meetings, Integrated by Comm Metrics
610665 -
610666 - Follow up ref SDS 23 1446, ref SDS 22 3748.
610667 -
610668 - I advised of difficulties keeping up with the volume of the record,
610669 - per the letter to Denis on 980914, ref SDS 18 3240, and discussion
610670 - with Ivan yesterday. ref SDS 22 4576
610671 -
610672 - Bolivar explained his practice of recording understandings from daily
610673 - business communications in a log or diary.  This is ideal to support
610674 - Communication Metrics.  Bolivar noted that every communication cannot
610675 - be recorded, otherwise the team would be doing nothing except writing
610676 - down what is said, rather than doing the work that is the purpose of
610677 - communication.
610678 -
610679 - Business intelligence does not capture every communication, but rather
610680 - identifies impacts on the ability of Kwan Henmi to perform its work,
610681 - and/or major risks with respect cost, time and quality.
610682 -
610683 - Design work is inherently information intensive.  This presents a
610684 - challenge of scale to devise a simple, direct means of getting enough
610685 - of the record to be useful without overburdening anyone.
610686 -
610687 - Architects recognize the value of design.  So this is an opportunity
610688 - for the Kwan Henmi team on Moscone III to participate in discovering
610689 - an effective intelligence process for design work.
610690 -
610691 - We considered the idea discussed with Ivan yesterday, about each
610692 - architect, who attends a meeting, preparing a short note of one or two
610693 - paragraphs on what was important to their work that flowed from the
610694 - meeting. ref SDS 22 3748
610695 -
610696 - With everone providing a little input, the Communication Metrics
610697 - technology can assemble and deliver valuable intelligence for the
610698 - project.
610699 -
610700 - Michael noted that meetings would be more productive if there is a
610701 - published agenda, and if issues from prior meetings are reviewed for
610702 - progress.
610703 -
610704 - The advantage of preparation to improve productivity was demonstrated
610705 - at the meeting on 981015 with the Structural engineer, when Michael
610706 - used a list of specific questions he needed answered.
610707 -
610708 - Would it be possible to write up the answers to such questions and any
610709 - pending issues, for inclusion in the meeting notes?
610710 -
610711 - Michael suggested that Kwan Henmi respond to Gensler memos and request
610712 - information from Gensler, so that the Project Manager can respond in
610713 - an orderly manner, rather than continually request day to day that KH
610714 - staff attend to momentary concerns.  This would enable Kwan Henmi to
610715 - work productively.
610716 -
610717 -
610718 -  ..
610719 - Not Enough Time to Support Intelligence
610720 -
610721 - Follow up ref SDS 23 2562.
610722 -
610723 - Jannett commented that under current project conditions of maximum
610724 - effort on producing drawings by 981030, the team should wait until
610725 - after things slow down so there is enough time for the staff to begin
610726 - writing up their understandings from meetings to support Communication
610727 - Metrics.
610728 -
610729 - Phillip offered that the pace of the work will not likely change
610730 - appreciabely until the project is let for competitive bids.
610731 -
610732 - The dynamics of a crowded project office with the mix of personalities
610733 - on a complex, highly visible public works project, auger for continued
610734 - pressure.
610735 -
610736 - There was discussion that once Kwan Henmi catches up with the Gensler
610737 - schedule, there will be less pressure.
610738 -
610739 - Gensler, however, has not produced a schedule.
610740 -
610741 - There is no person or team in the project office or elsewhere that is
610742 - organizing work packages and planning activity sequences and durations
610743 - to show when things need to be done and the number or people needed to
610744 - do the work. This leads project management to view every activty that
610745 - arises day to day as "critical," under classic crisis management
610746 - conditions, noted by Ivan at the meeting on 980929. ref SDS 7 6534
610747 -
610748 -
610749 -  ..
610750 - Kwan Henmi Staff Has Only Limited Access to Computers for Email
610751 -
610752 - Follow up ref SDS 23 5828.
610753 -
610754 - Ivan explained that the arrangement at the Moscone III project office
610755 - provides only a few of the Kwan Henmi staff with access to email on a
610756 - computer.
610757 -
610758 - This presents a limittion on using the Internet to reduce reliance on
610759 - printed documents and provide faster, more reliable access to
610760 - information.
610761 -
610762 -
610763 -
610764 -