CONTACTS 
0201 - JPS Net                            800 711 5353 fax or 800...
020101 - Mr. Liem NLN; Customer Support Rep
020102 - Technical Service       =415 376 0121

SUBJECTS
SDS Data Base
SDS Linking System
Access Failed from Email Link
Internet Explorer
Netscape
Test Delivery, Access SDS HTML Files
Not Accessing SDS Links to JPS Net
SDS Links

1110 -    ..
1111 - Summary/Objective
1112 -
111201 - Follow up ref SDS 9 3968, ref SDS 5 1913.
111202 -
111203 - Was able to access links using Internet Explorer, but not Netscape.
111204 -
111205 - There seems to be an error in formatting the HTML file for the SDS
111206 - record on 980218.
111207 -
111208 -
1113 -
1114 -
1115 - Progress
1116 -
111601 - Now that we have a Web IP address, I converted 070405 to create a
111602 - second data base so we get one with a local address and another with
111603 - the IP address.
111604 -
111605 - I loaded about 1 MB of data to the server for testing, using the
111606 - ws_ftp program.
111607 -
111608 - I sent an email to myself with a link to, ref SDS 3 4860,
111609 - ..
111610 - When this was received, it showed the link, but when I clicked
111611 - on it, we get a message saying the ISP is not available.
111612 -
111613 -      There was no response.  The server could be down or is not
111614 -      responding.
111615 -
111616 -      If you are unable to connect again later, contact the server's
111617 -      administrator.
111618 -
111619 - However, if I call the IP directly, it loads to the directory.
111620 -
111621 -
111622 -
1117 -
1118 -
1119 - 2225 Sent Question to JPS Support
1120 -
112001 - I sent an email to JPS that forwards the test message with the link
112002 - to the Communication Metrics Web page.
112003 -
112004 -
1121 -
1122 -
1123 - 2248 Received response from JPS
1124 -
112401 - Message says they cannot find information on the account.
112402 -
112403 - I explained the background and requested they try to access the data,
112404 - and/or call me to explain the information they need from me in order
112405 - to procede.
112406 -
112407 -
112408 -
112409 -
1125 -
1126 -
1127 - 2318 Received response from JPS
1128 -   ..
112801 - They have been able to access the link with Internet Explorer.
112802 -
112803 - I tried Internet Explorer and it works.
112804 -
112805 - So Netscape opens links locally and Internet Explorer fails.
112806 -
112807 - Internet Explorer opens links on the Web and Netscape fails.
112808 -
112809 - There seems to be a problem with the SDS record for 980218. ref SDS 9
112810 - 3968
112811 -
112812 -
112813 -
112814 -