CONTACTS 
0201 - JPS Net                            800 711 5353 fax or 800...
020101 - Mr. Mike Creed; Account Rep =8805 ext.
020102 - Sales Department =800 711 5353

SUBJECTS
Web, Acquisition, JPS
Terms, Conditions
Web Site

1005 -    ..
1006 - Summary/Objective
1007 -
100701 - Follow up ref SDS 9 1460, ref SDS 5 2185.
100702 - ..
100703 - Obtained prices, ref SDS 0 5289, and then purchased 100MB
100704 - capacity for 1 year from JPS, cost $434. ref SDS 0 6819
100705 -
100706 - Downloaded FTP software to support file transfers of the data base.
100707 - ref SDS 0 4489
100708 -
100709 - Established domain name:
100710 -
100711 -                          welchco.com
100712 -
100713 -     ...developed ideas to shorten name, including avoiding www in
100714 -     address string. ref SDS 0 3241
100715 -
100716 -     [On 980402 set up email accounts. ref SDS 14 2163]
100717 -
100718 -     [On 980402 received invoice charging $50 per year for two years to
100719 -     register the domain name. ref SDS 15 1887]
100720 -
100721 -
100722 -
1008 -
1009 -
1010 - Planning
1011 -
101101 -  ..
101102 - SDS Record Needs to be Installed on Web Site
101103 -
101104 - Now that we have tools to select and assemble SDS records by subject
101105 - by date, the next step is to put them on the Web to see if a practical
101106 - way can be found for the Internet to deliver business intelliegece
101107 - created by Communication Metrics, per discussion with Tom, ref SDS 8
101108 - 4006 and planning on 971105. ref SDS 2 1459
101109 -
101110 - We can deliver intelligence by chronology using the SDS directory
101111 - structure on the web, and specific records can be linked through
101112 - email, which then provide access to related chronologies through
101113 - links in the SDS records.
101114 -
101115 -     [On 980625 reliability of ISP for FTP is a problem. ref SDS 17
101116-     0000]
101117 -
101118 -     [On 980720 reliability of ISP improved. ref SDS 19 0000]
101119 -
101120 -
101121 -  ..
101122 - Web URL Address
101123 -
101124 - Follow up ref SDS 10 1554, ref SDS 5 2990.
101125 -
101126 - Application of Web for SDS data base is at ref SDS 5 2990.
101127 -
101128 - We got some pricing previously on 971114 that seemed expensive.
101129 - ref SDS 5 2590.  Bill suggested JPS which seems less expensive.
101130 -
101131 - See below for more on JPS. ref SDS 0 5633
101132 -
101133 - Investigate:
101134 -
101135 -                JPS    www.jps.net     800 711 5353
101136 -                AOL                    703 448 8700
101137 -                AT&T                   800 967 63638   # disconnected
101138 -                Earthlink              800 395 8425
101139 -
101140 - Talked to Mark at Earthlink
101141 -
101142 -    Explained objective to deliver "intelligence" on the Internet, per
101143 -    above planning. ref SDS 0 2112
101144 -
101145 -    Mark said Earthlink can do this.
101146 -
101147 -    100 MB is $289 per month + $379 to setup
101148 -
101149 -    400 MB is $450 per month
101150 -
101151 -       Register domain name for MS FrontPage extensions
101152 -       Setup hit reporting
101153 -       Provide HTML editor
101154 -       Setup star email addressing
101155 -
101156 -
101157 -                Netcom                 800 353 6600
101158 -                Pacific Bell           800 708 4638
101159 -
101160 -
101161 -                   ..
101162 -                  Called Pac Bell
101163 -
101164 -                  $2.95 for 3MB + $1 per MB per month. or about
101165 -                  $1,200 per year for 100MB
101166 -
101167 -                  This is much higher than JPS
101168 -
101169 -
101170 -  ..
101171 - Web Space Procurement Issues
101172 -
101173 - Follow up ref SDS 10 3137.
101174 -
101175 - Called JPS                     800 711 5353
101176 -
101177 -    Talked to Mike
101178 -
101179 -        Explained goal to use Internet to deliver "anytime, anywhere
101180 -        intelligence" for improving daily management, per planning
101181 -        above. ref SDS 0 2112
101182 -
101183 -        Reviewed need for access to directories, so that customers can
101184 -        tap into their records anywhere along the chronology.
101185 -
101186 -        Mike said JPS can do this.
101187 -
101188 -        He said the cost will be...
101189 -
101190 -        $299 for 50 + $10 for each 5MB
101191 -
101192 -        It is not a binding contract for a year.  It is prorated.
101193 -
101194 -
101195 -
101196 -     ..
101197 -    Rates
101198 -
101199 -    Follow up ref SDS 10 1716.
101200 -
101201 -    Is there a setup fee for accounts?  Most ISPs charge a
101202 -    one-time fee of approximately $25.
101203 -
101204 -    Mike says JPS has a one-time $35 setup charge.
101205 -
101206 -        [On 980402 received invoice charging $50 per year for two years
101207 -        to register the domain name. ref SDS 15 1887]
101208 -
101209 -    How many hours per week or month are included in a flat rate
101210 -    account?  If you don't spend a lot of time on-line, metered account
101211 -    might be an alternative.
101212 -
101213 -    Unlimited time.
101214 -
101215 -    Are there extra charges for usage during peak hours?
101216 -
101217 -    No.
101218 -
101219 -    Are trial accounts available?  If so, try out the service first to
101220 -    see if it meets your needs.
101221 -
101222 -    10 day period money back guarentee.
101223 -
101224 -        After 10 days actual is prorated.
101225 -
101226 -
101227 -     ..
101228 -    Access Telephone Lines
101229 -
101230 -    Follow up ref SDS 10 1633.
101231 -
101232 -    Are there local dial-up access numbers in your local calling
101233 -    zone? Remember the same area code doesn't necessarily mean it's a
101234 -    local call.
101235 -
101236 -    Are there local dial-up numbers for other locations you will make
101237 -    calls from?
101238 -
101239 -        Yes
101240 -
101241 -    Do the dial-up numbers support your modem speed?
101242 -
101243 -        Yes
101244 -
101245 -    How busy are your local dial-up numbers?  Try calling during peak
101246 -    usage to check.  Ask if the ISP will stop signing new accounts if
101247 -    the lines become too busy until they add new modem lines.
101248 -
101249 -
101250 -     ..
101251 -    Accounts
101252 -
101253 -    Follow up ref SDS 10 1800.
101254 -
101255 -    Does the ISP provide SLIP/PPP accounts?  PPP is the most
101256 -    common dial-up account.
101257 -
101258 -    Mike said we will get a PPP account
101259 -
101260 -    Will we be able to choose your account login or will it be
101261 -    assigned?
101262 -
101263 -    Mike said we can choose the login.  See below. ref SDS 0 3968
101264 -
101265 -    Does the ISP provide domain name service? This is important if you
101266 -    would like to register a specific name, such as a business, for
101267 -    your computer usage.
101268 -
101269 -    Mike said that JPS provides domain service.
101270 -
101271 -         We used Welchco.com, per ref SDS 0 6819.
101272 -
101273 -        [On 980402 received invoice charging $50 per year for two years
101274 -        to register the domain name. ref SDS 15 1887]
101275 -
101276 -
101277 -     ..
101278 -    Software
101279 -
101280 -    Follow up ref SDS 10 1900.
101281 -
101282 -    Does the ISP provide software for connecting?  Does it cost
101283 -    extra? Will the ISP guide through installing the software if you
101284 -    have difficulties?
101285 -
101286 -    We download the software.  This was done later this evening. ref
101287 -    SDS 0 2655
101288 -
101289 -
101290 -     ..
101291 -    Support
101292 -
101293 -    Follow up ref SDS 10 2496.
101294 -
101295 -    What are the ISP's technical support hours?
101296 -
101297 -    24 hours
101298 -
101299 -        [On 980310 received letter from JPS confirming technical
101300 -        support scope. ref SDS 12 2079]
101301 -
101302 -    Are they open weekends and evenings?
101303 -
101304 -    Yes
101305 -
101306 -    Is support available also through email?
101307 -
101308 -    yes
101309 -
101310 -    What is their average response time?
101311 -
101312 -        Mike said response time is good, but the few times I have
101313 -        called over the ensuing days, it takes about 10 minutes or so
101314 -        to get someone.
101315 -
101316 -
101317 -     ..
101318 -    Reliability
101319 -
101320 -    Follow up ref SDS 10 2241.
101321 -
101322 -    Is there a backup to guarentee service?  Does the ISP go down
101323 -    often?  How long does it take to fix?
101324 -
101325 -        I understood Mike to indicate that JPS has backups to ensure
101326 -        good reliablity.  Down times are rare and usually are fixed
101327 -        quickly.
101328 -
101329 -        I explained our goal to use the web site for daily management
101330 -        support, per planning on 971021, ref SDS 1 3636, so it is
101331 -        critical to be able to upload often and that managers have
101332 -        reliable access to the record.
101333 -
101334 -    Does the ISP have a decently fast Internet connection?  When
101335 -    asking, keep in mind that T3 connections are best, T1 is good and
101336 -    the most common.
101337 -
101338 -    They have a partial T3 and a D3, multiple T1.
101339 -
101340 -        [On 980625 encountered failures FTP to server. ref SDS 17 0000]
101341 -
101342 -        [On 980713 JPS unable to correct FTP failures. ref SDS 18 0000]
101343 -
101344 -        [On 980720 reliability of ISP improved. ref SDS 19 0000]
101345 -
101346 -        [On 990206 failure of system. ref SDS 20 0000]
101347 -
101348 -
101349 -     ..
101350 -    Security
101351 -
101352 -    Follow up ref SDS 10 2212.
101353 -
101354 -    Does the ISP offer secure service for on-line transactions
101355 -    such as Netscape's Commerce Server?  Will the ISP give your name
101356 -    out to any mailing lists or commercial agencies?
101357 -
101358 -    Yes and no.
101359 -
101360 -
101361 -
1014 -

SUBJECTS
Vendor, JPS
Domain, Login, Welchco.com
Capacity, Cost

1406 -
140601 -  ..
140602 - Ordered Service 100 MB from JPS
140603 -
140604 - Decided to order the service and start with 100 MB, based on terms and
140605 - conditions explained by Mike above. ref SDS 0 5633
140606 -
140607 - Hopefully when we start the initial data base will only take about 70
140608 - MB, so there will be 30MB or so to grow.
140609 -
140610 - Our domain name:
140611 -
140612 -                         Welchco.com
140613 -     ..
140614 -     ... our account loggin "username" is...
140615 -
140616 -                         welchco
140617 -
140618 -         [On 980310 received instructions on this. ref SDS 12 2400]
140619 -     ..
140620 -     ... our password:   POIMS
140621 -
140622 -         [On 980313 password was changed. ref SDS 13 1444]
140623 -
140624 -         [On 980402 configured email accounts. ref SDS 14 2163]
140625 -
140626 - Initially, Mike said we get 50M for $299 and that each 5M costs $10
140627 - which is $2 per MB.
140628 -
140629 - Therefore, another 50M costs $100.
140630 -
140631 - I ordered 100MB to start at a cost of...
140632 -
140633 -      Initial 50M ...................................$299
140634 -      Additional 50M @ $2............................$100
140635 -      Set up costs...................................  35
140636 -                                                    -------
140637 -                                                     $434
140638 -
140639 -      [On 990222 received invoice for annual renewal. ref SDS 22 0000]
140640 -
140641 - We get a full money back if we change our mind within 10 days.  If we
140642 - cancel service within 1 year, the fee is prorated.
140643 -
140644 - JPS uses Internet Explorer as the interface for uploading data to the
140645 - server.
140646 -
140647 - Since we have IE 4.0, they do not have to send us any software.
140648 -
140649 - Mike said we should, however, downloaded ws_ftp, per below. ref SDS 0
140650 - 4489
140651 -
140652 -      Actually, I may have misunderstood Mike.  It seems to turn out
140653 -      that ws_ftp is the program for accomplishing file transfers.  I
140654 -      am not sure what the role of Internet Explorer, since Netscape
140655 -      seems to work as well.
140656 -
140657 - ..
140658 - Mike will send an email summarizing our order and providing
140659 - information required to begin using the service.
140660 -
140661 -     [On 980310 called on status of email. ref SDS 11 3866; and
140662 -     received it later at ref SDS 12 4713]
140663 -
140664 - ..
140665 - Mike plans to submit our domain name for registration today.
140666 -
140667 - He expects we can begin uploading to the server within 2 or 3 days.
140668 -
140669 -     [On 980313 difficulties were reported by JPS on its record for
140670 -     domain name registration, ref SDS 13 4541]
140671 -
140672 -     [On 980313 JPS seems to have re-submitted welchco.com for domain
140673 -     name registration. ref SDS 13 3356]
140674 -
140675 - Mike said to submit any questions about the service to him, as our
140676 - account representative.
140677 -
140678 -     [On 990208 Mike advised JPS has changed their procedures and so
140679 -     customer questions are handled by another group. ref SDS 21 4407]
140680 -
140681 -
140682 -
1407 -

SUBJECTS
Dial Up Telephone Number

1604 -
160401 -  ..
160402 - Dial-up number in San Francisco
160403 -
160404 - The local number for dialing access to the JPS Web server, in San
160405 - Francisco is:
160406 -
160407 -                       415 376 0023
160408 -
160409 -
160410 -  ..
160411 - Technical support
160412 -
160413 - The number for technical support is:
160414 -
160415 -                       415 376 0121
160416 -
160417 -
160418 -
160419 -
1605 -

SUBJECTS
Web Page Linking
SDS Linking System

1805 -
180501 -  ..
180502 - Linking Address for Web Pages
180503 -
180504 - Based on the foregoing, ref SDS 0 6819, I guess we send stuff to:
180505 -
180506 -       http://www.welchco.com/sd/08/00101/02/97/08/11/051711.htm #5900
180507 - ..
180508 - Can we eliminate "www." See discussion next day. ref SDS 11 2841
180509 -
180510 -       http://cm.com/sd/08/00101/02/97/08/11/051711.htm #5900
180511 -
180512 -   ...alternate without sd 08 00101 02
180513 -
180514 -           We could avoid the initial id structure, but it may be
180515 -           needed someday if we put other SDS data types on the net to
180516 -           enable customers to do the reports that Morris talked about
180517 -           over the weekend. ref SDS 9 0678
180518 -
180519 -         http://www.welchco.com/97/08/11/051711.htm #5900
180520 -
180521 -   ...currently we are using for SDS:
180522 -
180523 -         file:///e:/sd/08/00101/02/97/08/11/051711.htm #5900
180524 -
180525 -
180526 -   ...for documents we could use:
180527 -
180528 -         http://www.welchco.com/02/14/01/60/98/03/0401 #4005"
180529 -
180530 -         file:///f:/02/14/01/60/98/03/0401 #4005"
180531 -
180532 - ..
180533 - To reduce the length of the ID string, we could go with...
180534 -
180535 -                  cm.com
180536 -                  bi.com   or it.com
180537 -                  wc.com
180538 -                  we.com
180539 -                  wm.com   welch management method
180540 -
180541 -     [On 980310 decided to stay with welchco.com. ref SDS 11 2606]
180542 -
180543 -
180544 -
180545 -
1806 -

SUBJECTS
Internet Explorer
Tools Upload to Web Site
WS_FTPLE, Tucows
Web Site, Welchco.com
Ws_ftp Software

2408 -
240801 -  ..
240802 - WS_FTPLE Software to Upload/Download to and from Web Site
240803 -
240804 - To get FTP client information software for uploading and downloading,
240805 - Mike suggested we log onto...
240806 -
240807 -                   http://www.tucows.com
240808 -
240809 -     Select:  United States
240810 -
240811 -              California
240812 -
240813 -     Select Internet Tools from list along left side of the screen.
240814 -
240815 -         We need tools for "W95/W98"
240816 -
240817 -     Select under the section for "Network Tools" the 4th item...
240818 -
240819 -                      FTP Applications
240820 -
240821 -           This opens a web page.  Scroll to the bottom ...
240822 -
240823 -    ...and download the second item from the bottom:
240824 -
240825 -                         ws-ftp le
240826 -
240827 -     [Instructions for using ws_ftp.exe are at ref SDS 12 2478.]
240828 -
240829 -
240830 -
240831 -
2409 -
2410 - 1128 downloaded wsftp
2411 -
241101 - We are getting an error message when we ask for wsftp.
241102 -
241103 -
241104 -
2412 -
2413 -
2414 - 1609 called JPS
2415 -
241501 - Talked to PJ
241502 -
241503 - He explained how to find the address of the file we need.
241504 - ..
241505 - Downloaded it.
241506 -
241507 - It is a zip file.
241508 -
241509 - I unzipped it into c: 09.
241510 -
241511 - Will install on CPU08 in...
241512 -
241513 -                    h: 00 40
241514 -
241515 -        [On 980421 installed the full program that cost $40, and so
241516 -        this program was removed from CPU08. ref SDS 16 8848]
241517 -
241518 -     Installation decided to put the thing in:
241519 -
241520 -                    h: 00 40 ws_ftp
241521 -
241522 -         ...put the installation files in:
241523 -
241524 -                    h: 00 40 install
241525 -
241526 -     ...it asks if this is the "preferred local destination directory
241527 -     for file transfers."
241528 -
241529 -         There is no explanation of what this means.
241530 -
241531 -         Our files are on e: that will be transferred to the Web
241532 -         server.
241533 -
241534 -         Does this relate to upgrading the ws_ftp program, or to
241535 -         something more generic for the jps folks.
241536 -
241537 -     [Instructions for using ws_ftp.exe are at ref SDS 12 2478.]
241538 -
241539 -
241540 -
2416 -

SUBJECTS
Ws_ftp where to put temporary files
Temp Files Directory

2705 - 2055 called JPS Help        415 376 0121
2706 -   ..
270601 - Talked to George
270602 -
270603 -
270604 -  ..
270605 - Temperary Storage Downloaded Files
270606 -
270607 - He said this directory is for storing stuff temporarily we download
270608 - from the JPS server, if and when we do download stuff.  The ws_ftp
270609 - program wants to know where put the stuff temporarily until we figure
270610 - out what to do with it.
270611 -
270612 - Think I will try c: 09
270613 -
270614 - That is a temporary directory and is easy to work with.
270615 -
270616 -
270617 -
270618 -