CONTACTS 
0201 - Microsoft Corporation              Telephone
020101 - Mr. Daniel NLN; Technical Rep; Internet Explorer Support   425 635 7123

SUBJECTS
Open With Fails to Run for .HTM Files

0403 -    ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 2 5355, ref SDS 1 5147.
040502 -
040503 -
040504 -
040505 -
040506 -
040507 -
0406 -
0407 -
0408 - Discussion
0409 -
040901 -  ..
040901 - Opening HTML files with Programs Other than Internet Explorer
040902 -
040903 - Need to get the Explorer program to open files with a program of
040904 - choice, rather than IE.
040905 -
040906 - We need a way for W95 to bring up the "Open With" option when we click
040907 - on a file, rather than automatically use Internet Explorer.
040908 -
040909 - Daniel suggested we remove the file association assignment.
040910 -
040911 - Select:  My Computer
040912 -            View (from main menu bar at top of window)
040913 -               Folder Options (at bottom of View menu)
040914 -                  File Types  (tab option in Folder Options)
040915 -
040916 -    In "File Types" use scroll bar to move to file name for .htm
040917 -    files.  This is a little tricky because the list is by "Friendly
040918 -    File name," which is different from the actual extention.  File
040919 -    Type is the same as "Friendly File" name.
040920 -
040921 -    File Type can be obtained by using "View" in W95 Explorer, and
040922 -    selecting "Details" so that files are listed with a "File Type"
040923 -    heading.
040924 -
040925 - So, we did this, and removed the .htm association which is Internet
040926 - Explorer.
040927 -
040928 - The problem then was that double clicking on a file with an .htm
040929 - extension could not be opened by anything.  When we double click,
040930 - nothing would happen.
040931 -
040932 - So we reinstalled Internet Explorer.
040933 -
040934 -         We used the installation program downloaded from Microsoft on
040935 -         971217, ref SDS 2 1193,
040936 -
040937 -                  i:\Internet Explorer 4.0\ IE4SETUP EXE
040938 -
040939 -         This reconfigured the original condition which uses Interent
040940 -         Explorer to open any .htm file.
040941 -
040942 -
040943 -      ..
040943 -     Open With - Shift Right Click
040944 -
040945 -     Daniel suggested we use a procedure to get the "Open With" menu
040946 -     for selecting alternate programs.
040947 -
040948 -     Shift Right Click
040949 -
040950 -         ...with the pointer on a file (you have to first single click
040951 -         on the file to select it), press the shift key and right
040952 -         click.  This opens a menu with an series of options for
040953 -         opening the file.  One of them is
040954 -
040955 -                             Open With
040956 -
040957 -         ...selecting this option, permits opening the file with
040958 -         Netscape instead of Internet Explorer.
040959 -
040960 - This is a jury-rig, because the Open With menu should appear when a
040961 - file with .htm is clicked, after removing the association of Internet
040962 - Explorer.  Since on our computer this did not occur, Daniel says we
040963 - have to use this alternate method.
040964 -
040965 -
040966 -
0410 -

SUBJECTS
Explorer, Internet, SN 80894 90103 53136
Opening Linked Files
Associating Programs and Files
I Explorer Fails to Open External Link
Access Link Failed on Local Drive
Testing

1009 -
100901 -  ..
100901 - Internet Explorer to Open External Links
100902 -
100903 - Follow up ref SDS 2 1308,
100904 -
100905 - I explained that when we open SDS records converted to HTML and click
100906 - on a link to an internal location both Internet Explorer and Netscape
100907 - find the link.
100908 -
100909 - However, when we click on a link to an external file, only Netscape
100910 - opens the file.  How can we get Internet Explorer to find the external
100911 - link?
100912 -
100913 - We have not yet tested to see if this same problem occurs over an
100914 - Internet Web site address.
100915 - ..
100916 - Daniel feels Internet Explorer should be able to perform in the
100917 - same way that Netscape does.
100918 -
100919 - He asked me to open rod.htm.  We did an experiment and verified that
100920 - Internet Explorer will not open an external link in this file.
100921 -
100922 - We opened the same file in Netscape and verified that it opens the
100923 - link that Internet Explorer failed to open.
100924 -
100925 - Daniel asked me to right click on a blank area of the file.  This
100926 - opens a menu that has a
100927 -
100928 -                          View Source
100929 -
100930 -    ...option.
100931 -
100932 - Daniel asked me to read the HTML code for the external links.
100933 -
100934 - He feels the code is correct.
100935 -
100936 - Daniel referred me to the
100937 -
100938 -                     Software Developers Kit (SDK)
100939 -
100940 -                         800 936 5800
100941 -
100942 -    ...he said this is a group in Microsoft that assists software
100943 -    developers in applying Internet Explorer, including preparing HTML
100944 -    code.
100945 -
100946 -
100947 -
100948 -
100949 -
1010 -
1011 -
1012 - 1945 called SDK           800 936 5800
1013 -
101301 - I called SDK and got a message that assistance costs $95 per
101302 - incident.
101303 -
101304 -
101305 -
101306 -
1014 -
1015 -
1016 - 2056 tried FrontPage Editor
1017 -
101701 - Opened rod.htm in FrontPage Editor thinking it might execute the
101702 - links, even though Internet Explorer does not.
101703 -
101704 - It failed also.
101705 -
101706 -
101707 -
101708 -
101709 -
101710 -
1018 -