THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: November 6, 1997 03:23 PM Thursday; Rod Welch

Received review of failed PMP training program.

1...Summary/Objective
2...Key Problems
3...Complaints about communication/leadership
4...Positive Aspects of Project
5...PMP Certifications Decline


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SUBJECTS
Training in PM Skills, PMBOK
PMP Training, Meaning, Alternatives
Membership Services
Lessons Learned Case Studies Feedback
Learning Continual Case Studies
Lessons Learned SDS Selling Points
Planning Analysis Intelligence Linking
Front End Investment Avoids Crisis with SDS

1210 -    ..
1211 - Summary/Objective
1212 -
121201 -
121202 -
121203 - A volunteer submits resignation as Deputy VP for Professional
121204 - Development and Director of Education and Training effective today,
121205 - ref DRT 1 line 27.  Reports that a course for PMP training failed due
121206 - to insufficient attendance.  This is an example of PMP training being
121207 - inadequate to accomplish a project to provide PMP training, possibly
121208 - due in part to lack of professionalism, most likely endemic to
121209 - volunteer endeavors, but also to an overheated economy that has
121210 - everybody stretched too thin.
121211 -
121212 - I submitted ref DIT 1 line 30 in response expressing appreciation for
121213 - the report on "lessons learned" and made some observations about
121214 - communication difficulties in an over-heated economy, ref DIT 1 line
121215 - 49.
121216 -
121217 -
121218 -
1213 -
1214 -
1215 - Progress
1216 -
121601 - Received via email ref DRT 1 line 30 which relates a failed attempt
121602 - by PMI NCC to provide a PMP training course.
121603 -
121604 -
121605 - Key Problems
121606 -
121607 -
121608 -      •  Difficulty getting training materials, ref DRT 1re 1
121611 -         line 125.
121612 -
121613 -         Recommends PMI NCC developing a pool of qualified instructors,
121614 -         ref DRT 1 line 236.
121615 -
121616 -      •  Communication/leadership tensions between the volunteer
121617 -         manager of the effort and the responsible PMI VP.
121618 -
121619 -      •  Low enrollment forced cancellation of program, ref  line
121620 -         161.
121621 -
121622 -         Attributed to Pac Bell cutting back on paying for training
121623 -         expenses of employees, due to budgetary crisis, ref DRT 1 line
121624 -         188
121625 -
121626 -         Overestimated demand for course among chapter members, ref DRT
121627 -         1 line 193, reflected by drop in the number of members taking
121628 -         the examination nationally, ref DRT 1 line 196.
121629 -
121630 -      •  Planning insufficient lead time to publicize course between
121631 -         date of having course ready, and date of starting training,
121632 -         ref DRT 1 line 139.
121633 -
121634 -      •  Communication errors that result in unexpected shipping
121635 -         charges that impacted authorized budgets. ref DRT 1 line 201.
121636 -         ref DRT 1 line 229.
121637 -
121638 -      •  Course Planner and Administrator incurred unexpected expenses
121639 -         for communication and travel, and many hours of time, which
121640 -         were budgeted in the project plan, ref DRT 1 line 241
121641 -
121642 -
121643 - This seems to indicate the importance of communication and early
121644 - planning, including advertising and adequate publicity to attract
121645 - attendees, which was a consideration for planning Asilomar in 1995,
121646 - ref SDS 2 line 439, ref SDS 8 line 162, ref SDS 9 line 6
121647 -
121648 -
121649 - Complaints about communication/leadership
121650 -
121651 -
121652 -     1.  Lack of timely decisions by PMI board, ref DRT 1 line 177.
121653 -
121654 -     2.  Micromanagement ref DRT 1 line 188.
121655 -
121656 -         This is described as being "second-guessed." ref DRT 1 line
121657 -         185.
121658 -
121659 -     3.  Lack of support/help, ref DRT 1 line 188
121660 -
121661 -     4.  Miss-understandings on shipping charges, ref DRT 1 line 201
121662 -
121663 -
121664 - Positive Aspects of Project
121665 -
121666 - Pacific Bell was timely and cost effective in providing facilities for
121667 - the training course, ref DRT 1 line 208.
121668 -
121669 -
121670 -
121671 - PMP Certifications Decline
121672 -
121673 - The report says the number of PMI members nationally who took the PMP
121674 - certification test has dropped by 75% in the past year.  ref DRT 1
121675 - line 196
121676 -
121677 -
121678 -
121679 -
121680 -
121681 -
121682 -
1217 -