CONTACTS 

SUBJECTS
SDS Marketing, Caltrans
Trust, Winning People Over Needs History Constructive Support
Change Requires Sponsor, Ambassadors
Feedback Accuracy Metrics Listening

1006 -    ..
1007 - Summary/Objective
1008 -
100801 - Follow up ref SDS 6 6903, ref SDS 5 7488.
100802 -
100803 - Received ref DRT 1 0000 from Ross who corrects the record by
100804 - clarifying his intent to develop buy-in for Communication Metrics,
100805 - which was discussed last Friday at ref SDS 3 6833, and again
100806 - yesterday, ref SDS 6 7399.
100807 -
100808 - This is an example of "feedback" metrics discussed with LTC Thompson
100809 - at USACE on 970624, ref SDS 1 1415, and cited in the review of
100810 - management text on 970829, as critical to effective communication. see
100811 - ref SDS 2 4373
100812 -
100813 -
100814 -
100815 -
100816 -