THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: March 7, 1997 06:55 AM Friday; Rod Welch

Called Hank Hatch follow up on using Communication Metrics.

1...Summary/Objective


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CONTACTS 
0201 - Fluor Daniel, Hanford Proj         509 372 2886 fax or 800...
020101 - Mr. Henry J. Hatch; President =509 372 2886
0202 - Sandia National Laboratories       510 294 2569 fax 2338
020201 - Mr. John C. McMichael
020202 - Organization 8305, Mail Stop 9056

SUBJECTS
SDS Demonstrations, Report
Fluor Daniel, SDS Study
2626 COE Contractor Evaluation

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Followed up work at ref SDS 18 line 54, ref SDS 15 line 47, 
060702 - line 57, ref SDS 13 line 38 submitting ref DIP 2 line 30 to Hank
060703 - asking for a meeting to get started on Communication Metrics. ref SDS
060704 - 9 line 66, ref SDS 7 line 36, ref SDS 6 line 50 submitting ref DIP 1
060705 - line 30 to Jim with cc to Hank, ref SDS 5 line 20, ref SDS 4 line 90,
060706 - ref SDS 3 line 92.
060707 -
060708 -
060709 -
060710 - Talked to Carrol.
060711 -
060712 - I asked if Hank has received my 970304 letter, ref DIP 4 line 30
060713 - following up our discussion on 960605 at ref SDS 9 line 158, and my
060714 - meeting with Tom Keesling at ref SDS 17 line 91.  I explained it
060715 - included the draft evaluation report on Communication Metrics, ref OF
060716 - 3 line 29.
060717 -
060718 - Carrol said they should have received the document by now, but they do
060719 - not log documents in because they get too many.
060720 -
060721 - I explained our need to get General Hatch's approval for the comments
060722 - assigned to him in the report on Communication Metrics.  Carrol said
060723 - Hank is in the office today, but is in meetings.  She will advise his
060724 - assistant of our call so they can look for the letter and make it
060725 - available to Hank for review.
060726 -
060727 - Carrol took my name and said she will call me back.
060728 -
060729 -
060730 -
0608 -
0609 -
0610 - 1224 Hank called back
0611 -
061101 - He left a message while we were at Uncle Roy's funeral that it is okay
061102 - to cite him in the COE evaluation on Communication Metrics, and, also,
061103 - that he cannot do the PMI event this year because he will be on the
061104 - East Coast on 970615.  I called back to verify that he received my
061105 - letter and was responding in relation to it, since the letter says we
061106 - are doing another assignment, ref DIP 4 line 54, and Hank ended his
061107 - message with a general statement about good luck in promoting
061108 - Communication Metrics.  I also wanted to let him know that I am not
061109 - associated with PMI's Asilomar stuff this year, and only made the call
061110 - as a courtesy for PMI's conference team.
061111 -
061112 -      [Advised Max of Hank's position per above at ref SDS 19 line
061113 -      157.]
061114 -
061115 - I want to try to get Hank to write a letter to be included with the
061116 - evaluation.  I need to draft the letter and figure out how to get the
061117 - scope of services in front of him that explains how to apply
061118 - "intelligence" to the daily work of managers.
061119 -
061120 -      [See submission to Hank at ref SDS 20 line 61.]
061121 -
061122 -
0612 -
0613 -
0614 - 0428 called Hank back
0615 -
061501 - His secretary said he is in a closed door meeting and so he cannot
061502 - take a call.
061503 -
061504 - Decided to draft a possible endorsement letter Hank might send to
061505 - colleagues at Fluor Daniel and within the government.
061506 -
061507 -
061508 -      Dear ____,
061509 -
061510 -      I am pleased to learn that the U.S. Army Corps of Engineers
061511 -      reports that Communication Metrics is an effective method to
061512 -      provide "intelligence" for daily management.  During my term as
061513 -      Commander of the Corps we tried to develop automated management
061514 -      with IBM and others, but were unsuccessful. Communication Metrics
061515 -      appears to have succeeded, and gone beyond, by integrating time
061516 -      and information to produce "knowledge."  As understanding of this
061517 -      breakthrough permeates public conscience, Communication Metrics
061518 -      offers the best chance yet to create opportunity from the burden
061519 -      of too much information flowing to leaders, cited by Henry
061520 -      Kissinger, George Shultz, Robert MacNamera and others.
061521 -      Congratulations to the Corps for a timely report on technology
061522 -      and work practices that add value to people by adding
061523 -      "intelligence" to information.
061524 -
061525 -
061526 -      [See submission to Hank at ref SDS 20 line 61.]
061527 -
061528 -
061529 -
061530 -
Distribution. . . . See "CONTACTS"