CONTACTS 
0201 - S & C Ford                         415 553 4400 fax or 800...
020101 - Mr. Carl Redling; Service Advisor; Service Department     =Telephone/fax

SUBJECTS
Millie's Mercury Sable, 940423
Re-inspect brakes, tire inspection, Service
Tires, Replace 2 General Tires with Unocal,
Change Oil, safety check

0606 -    ..
0607 - Summary/Objective
0608 -
060801 - Follow up ref SDS 23 0000. ref SDS 22 0000.
060802 -
060803 - Talked to Javaier.
060804 -
060805 - We scheduled service for tomorrow morning based on S&C's notice of
060806 - need for service at 53xxx miles.
060807 - ..
060808 - Javaier said Ford recommends the vehicle needs only an oil
060809 - change.
060810 -
060811 - I asked if the oil change includes a safety check?
060812 -
060813 - Javaier said it does not include a brake inspection, but the other
060814 - safety check tasks shown on S&C invoice #248209, ref DRP 2 9976, are
060815 - routinely performed, per work on 960305, ref SDS 12 9966, and contrary
060816 - to Charles Morri's understanding on 9976. ref SDS 24 9976
060817 -
060818 - I asked to speak with Charles.  Javaier forwarded my call.
060819 -
060820 -
060821 -
0609 -
0610 -

SUBJECTS
Millie's Mercury Sable, 940423
Replace 2 General Tires with Unocal, 961214
Safety Checks

1106 -
110601 -  ..
1107 -
1108 - 1231 Left Message for Charles
1109 -
110901 - Advised I am following up Charles' call a few weeks ago saying he
110902 - needed my address to submit S&C's letter on the tire problem we had
110903 - and the procedure for safety checks, per our telcon in the record on
110904 - 961227. ref SDS 24 9976
110905 -
110906 - We have not received S&C's letter.
110907 -
110908 - I will try to visit him tomorrow when we bring the car in for
110909 - service.
110910 -
110911 -     [On 970121 received partial response. ref SDS 25 9967]
110912 -
110913 -
110914 -
1110 -