CONTACTS 
0201 - Intel Corporation                                                                                                                                                  O-00000607 0201
020101 - Mr. David S. Vannier; Director of Mobile Architecture
020102 - Mobile & Handheld Products Group
0202 - Intel Corporation                                                                                                                                                  O-00000607 0202
020201 - Ms. Marcy Puhnaty; Manager of Mobile Promotions
020202 - Mobile & Handheld Products Group

SUBJECTS
PMI Event Program, Planning                                                      INTEL     Dave                        960401 960416                                                                                                                                                      00000607  0
Intel, internal
Intel, SDS Study
Demonstrations
Anytime Anywhere All Documents Analysis
Intel Picutres to Improve Management Not Communication Metrics

1208 -
1208 -    ..
1209 - Summary/Objective
1210 -
121001 - Follow up ref SDS 46 0000, ref SDS 45 0000.
121002 -
121003 - Got an email from David indicating he is working on my three
121004 - objectives.  Submitted response, ref DIT 1 line 30, clarifying ideas
121005 - for technology to support leadership, and requesting that those who
121006 - attend the SDS demo for Intel read the NWO paper.  Sent copy to Bill
121007 - DeHart and to Morris because of their interest in Asilomar.
121008 -
121009 -     [See follow up at ref SDS 48 line 112, and later at ref SDS 49
121010 -     line 144.]
121011 -
121013 -  ..
1211 -
1212 -
1213 - Progress
1214 -
121401 - Received ref DRT 1 5555 from David responding to my letter on 960507,
121402 - ref DIP 3 8888, confirming our discussion on Tuesday, 960507.
121403 - ref SDS 45 0001
121404 -
121405 -     It appears that the message I sent him was received with adequate
121406 -     format, since it is included in his message and looks like the way
121407 -     I prepared it.  The second thing is that his message is not well
121408 -     formatted, so possibly formatting snafus are an industry standard.
121409 -
121411 -  ..
121412 - Andy Grove Quote for Asilomar
121413 -
121414 - David is working on the quote from Andy, ref DRT 1 5555, per my
121415 - request at ref SDS 45 5849, confirmed at ref DIP 3 8843.
121416 -
121417 -     My response ref DIT 1 0032, suggests an edit to remove the
121418 -     reference to Welch, and explains the purpose of the reference was
121419 -     to bring to Andy's attention the NWO paper, per ref DIT 1 9943,
121420 -     and original analysis at ref SDS 35 4572.  We will check on
121421 -     progress at the meeting with Marcy on 960517.
121422 -
121423 -        [On 960524 follow up ref SDS 50 0904.]
121424 -
121425 -
121427 -  ..
121428 - Demonstrate SDS to Intel Re Study by Intel
121429 -
121430 - David is arranging to give me an hour for a demo to the "right people"
121431 - per ref DRT 1 line 31, to consider the idea at ref SDS 45 line 182 and
121432 - ref SDS 45 line 210.
121433 -
121434 -       [On 960523 Dave advised he could not find interest at Intel in
121435 -       Communication Metrics. ref SDS 49 4933]
121436 -
121437 -
121439 -  ..
121440 - Automated Management
121441 - Automated Notebook
121442 - Paperless Office, Anytime, Anywhere Access
121443 -
121444 - David describes at ref DRT 1 8444, the issues "we both" have in
121445 - mind as:
121446 -
121447 -        1.  too much data, too little information, and
121448 -        2.  a lack of access to the data anytime anywhere.
121450 -  ..
121451 - He says Intel's mobile architecture is solving issue #2, and Intel is
121452 - taking a different path to solve issue #1, per our discussion on
121453 - 960507 where Dave explained Intel plans to use pictures for improving
121454 - management. ref SDS 45 1111, ref SDS 45 1112 and on the advantage of
121455 - linking summary to detail, ref SDS 45 1114, confirmed in my letter at
121456 - ref DIP 3 G67L
121458 -  ..
121459 - David seems to equate computer chip performance with information
121460 - processing power, per the article in Forbes ASAP reviewed on 960304,
121461 - ref SDS 16 6623.
121462 -
121463 -     [On 960510 discussed with Morris distinction between data and
121464 -     information, ref SDS 47 5672.]
121466 -      ..
121467 -     [On 960523 received letter from Dave. ref SDS 49 0001
121469 -      ..
121470 -     [On 960626 possible source of phrase "...anytime anywhere",
121471 -     ref SDS 51 4444.]
121473 -      ..
121474 -     [On 971021 developed idea to proivde Anytime, Anywhere
121475 -     Intelligence, ref SDS 53 3636.]
121477 -      ..
121478 -     [On 971206 completed SDS Internet conversion tools to enhance
121479 -     Anytime, Anywhere objectives. ref SDS 55 4862]
121481 -      ..
121482 -     [On 980226 IBM announced plans to market "business intelligence,"
121483 -     ref SDS 57 1247]
121485 -      ..
121486 -     [On 980307 notified Dave that Communication Metrics delivers
121487 -     Anytime,Anywhere Intelligence. ref SDS 58 3548]
121489 -      ..
121490 -     [On 990422 Dave indicates SDS on the Internet is effective; asks
121491 -     where to take it from here. ref SDS 59 4590]
121493 -      ..
121494 -     [On 990907 Dave seems to confirm that Com Metrics on the Internet
121495 -     accomplishes Welch claims of improving management. ref SDS 60 0149
121497 -  ..
121498 - Dave does not, however, mention, nor allude, to the potential for
121499 - computer processing power to integrate time and information
121500 - management, as a new and more powerful application, which he cited as
121501 - a challenge at Intel in our 950927 meeting, ref SDS 8 6021. Similarly,
121502 - it is unclear if David intends to convey that Intel's work will result
121503 - in an automated notebook that combines his calendar and information to
121504 - support a "paperless office" per his Byte interview, ref SDS 8 8943.
121505 - David does not mention in his letter the consideration Intel has given
121506 - to integrating text and graphics which we discussed at ref SDS 45
121507 - 1112.
121508 -
121509 -     See analysis on 960325 of Landauer's information retrieval ideas,
121510 -     ref SDS 25 3339, and his book "The Trouble with Computers"
121511 -     reviewed on 950710, ref SDS 5 0003.
121513 -  ..
121514 - I asked him to consider that his two points above need to be combined
121515 - or integrated with SDS to provide a more complete vision of effective
121516 - technology for leadership ref DIT 1 line 109:
121517 -
121518 -        3. analysis to measure understanding, i.e., a "metric."
121519 -        4. traceability to maintain shared meaning over time.
121520 -
121521 -     ...under the reasoning in his 1991 Byte interview, ref SDS 8 8943,
121522 -     discussed at our meeting on 950927, ref SDS 8 9830; the concern he
121523 -     raised about executives not having enough time to consider
121524 -     content, ref SDS 12 8409, per discussion with Marcy on 960315, see
121525 -     ref SDS 19 8808, and meeting with Marcy on 960326 discussing
121526 -     linking summary to details, ref SDS 27 0550, per prior meeting
121527 -     with Marcy on 960315. ref SDS 19 9924
121528 -
121530 -      ..
121531 -     Grove Says Applications Come from Unexpected Sources
121532 -
121533 -     Grove was interivewed for an article in the 960226 issue of Forbes
121534 -     ASAP and said email and desktop videoconferencing were unexpected
121535 -     technologies for the PC, ref SDS 16 1005.  This supports the idea
121536 -     that future innovations will come from unexpected sources, so
121537 -     Intel needs to be investigating on a wide range.
121539 -      ..
121540 -     Right now it appears that David perceives Intel's efforts to use
121541 -     the Internet and graphics as conflicting with SDS capability to
121542 -     manage time and information.  These are actually complimentatry
121543 -     uses, per ref SDS 45 1111, ref SDS 45 1114.
121544 -
121545 -
121546 -
121547 -
121548 -
121549 -
121550 -
1216 -

SUBJECTS
Culture Shock, Communication Metrics
Wisdom v. Common Sense
Cultural Resistance
Conflict with Existing Methods
Data and Information Converted into
Data/Information Converted into Knowledge
Strategies, Analysis Converts Information into
Bridge from Known to New Work Methods
Text & Graphics (Pictures), Integrate

2611 -
261201 -  ..
261202 - Data and Information, Knowledge and Wisdom
261203 -
261204 - David distinguishes "data" from "information" at ref DRT 1 8444; so I
261205 - cited in a response qualitative differences between information and
261206 - knowledge using the term "analysis" as the process of applying
261207 - "metrics,"
261208 -
261209 -    1.  Leadership requires analysis that connects information,
261210 -        received over time, so it comprises a larger mosaic of
261211 -        understandings about correlations and implications.  This
261212 -        mosaic is called "knowledge," as qualitatively distinct from
261213 -        information. ref DIT 1 0033
261215 -         ..
261216 -        Information received over time is called a chronology, as
261217 -        developed in keeping a diary. ref DIT 1 E64H
261219 -         ..
261220 -        Information that comes too fast, as on the Information Highway,
261221 -        prevents the mind from maintaining chronology that is vital to
261222 -        the context of information in making the conversion to
261223 -        knowledge. ref DIT 1 T64L
261225 -         ..
261226 -        The Schedule Diary System (SDS) accomplishes the integration of
261227 -        time and information that permits analysis needed for decision
261228 -        support to be performed quickly, thoroughly and accurately.
261229 -        ref DIT 1 V65G
261231 -         ..
261232 -    2.  When events move quickly, the mind commingles events and
261233 -        induces correlations that are incorrect, called "false
261234 -        knowledge."  People begin forgetting and miss-remembering very
261235 -        soon after a meeting, call or sending written text.  We feel
261236 -        very confident, but are wrong about what we "know."  This gives
261237 -        rise to the need for a "metric" to measure understanding, to
261238 -        capture accuracy and to retrieve it quickly.  In ISO language,
261239 -        this is called traceability.  SDS provides this audit trail of
261240 -        understandings, so that people can maintain shared meaning over
261241 -        time. ref DIT 1 6F5L
261243 -  ..
261244 - The perspective of "data" seems derived from "data base" programs that
261245 - produce facts and figures, but no context, which is provided by the
261246 - language that connects data to create "information," that impacts
261247 - objectives, requirements and commitments (needs, desires, basic values
261248 - from human biology), which the mind remembers by creating a "story,"
261249 - discussed previously with Morris on 960227, ref SDS 14 0022, and
261250 - considered on 960409 in reviewing the article in Time on
261251 - "consciousness" ref SDS 31 5001 and ref SDS 31 7211.
261252 -
261253 -        [On 960510 discussed thoery of cognition with Morris, and
261254 -        developed a structure of consciousness. ref SDS 47 2222]
261256 -         ..
261257 -        [On 970627 applied structure of consciousness for meeting with
261258 -        Intel on Asilimar. ref SDS 52 4833]
261260 -         ..
261261 -        [On 000517 explained difference between data, information and
261262 -        knowledge during a meeting at Intel. ref SDS 61 0785 and in
261263 -        particular at ref SDS 61 3976
261264 -      ..
261265 -      The perspective from the information technology (IT)
261266 -      industry that "data" is the key ingredient reflects a culture
261267 -      that deals with things computers can directly manipulate.
261269 -       ..
261270 -      Intellectual Bridges to a Broader Vision
261271 -
261272 -      Morris' request on 960227 for a definition of "knowledge" see
261273 -      ref SDS 14 0022, and Dave's letter today, suggest that this term
261274 -      is not common in IT, and so presents a cultural barriar and/or
261275 -      challenge.  Marketing needs to provide intellectual bridges from
261276 -      what people "know" to a broader vision, discussed with Hank Hatch
261277 -      on 960410. ref SDS 32 9033  The management perspective deals with
261278 -      "data" almost solely through language, as "information," and
261279 -      seeks to role it up into broader meaning with the result that
261280 -      "knowledge" is a higer level of detail than information, from the
261281 -      tradition in religion, the law, "intelligence," and case studies,
261282 -      ref SDS 7 8301 and ref SDS 7 4499.  My management background
261283 -      caused me to look for ways to apply automation to create
261284 -      knowledge.  Doing reports on "knowledge" results in broader
261285 -      connections or patterns called "wisdom," under J.C. Penny's
261286 -      definition that experience over time, yields broader
261287 -      implications, i.e. "vision." ref SDS 3 9933
261288 -
261289 -          [On 010730 Stuart Harrow with DCMA asked about intellectual
261290 -          bridges to help people discover advantages of SDS.
261291 -          ref SDS 62 LC5O
261292 -
261294 -  ..
261295 - Strategies
261296 -
261297 - Part of my effort must be directed at broadening the horizon of folks
261298 - in IT to grasp the methods and benefits of applying technology to grow
261299 - knowledge, common sense and wisdom.
261300 -
261301 - Communication Metrics defines the distinction between "information"
261302 - and "knowledge" in the way that General Hatch, now VP at Fluor Daniel,
261303 - defines the need for connecting information from random sources to
261304 - create "military intelligence" through analysis, ref SDS 11 2036.
261305 -
261306 - "Intelligence" requires fast access to information for analysis, an
261307 - organizing methodology and technology to summarize details for
261308 - decision support with connections to relevant context and authority,
261309 - along with action items linked to original sources.
261310 - ..
261311 - SDS supports this "intelligence," as seen in this record.
261312 -
261313 -     [On 971104 project to deliver
261314 -
261315 -                    "Anytime, Anywhere Intelligence"
261316 -
261317 -      via Internet. ref SDS 54 1459]
261319 -  ..
261320 - David indicates Intel expects to produce useful business intelligence
261321 - on the Internet or by other means. However, those means are not yet
261322 - available.  People are trying to think through the design and
261323 - components of such a system, but have not done so. SDS, which David
261324 - recognizes as pertaining to text, supports the analysis function,
261325 - where the human mind describes to itself the meaning of what it sees,
261326 - hears, feels, wants, and correlates with other objects, such as a
261327 - picture.
261328 - ..
261329 - Welch proposes that whatever anyone develops to support a
261330 - graphical interface, it will require the SDS design for text analysis,
261331 - organization and integration with time and external sources.
261332 -
261333 -
261334 -
261335 -
2614 -

SUBJECTS
Hand Written Notes, Improve
Email Degrades Writing, Understanding

2804 -
2805 -   ..
280501 - Follow up work at ref SDS 30 line 190.
280502 -
280503 - Dave's email contains the kind of small errors that reflect the
280504 - degradation of writing typical of email, ref DRT 1 line 25, because
280505 - there is not enough time to do the checking called for in the article
280506 - on the need for accuracy, ref SDS 30 3332.
280508 -  ..
280509 - The example at Varian is at ref SDS 36 0450.
280510 -
280511 -    [On 980214 another example of email errors in writing. ref SDS 56
280512 -    0900 and analysis. ref SDS 56 0957]
280513 -
280514 -
280515 -
280516 -
2806 -