CONTACTS 
0201 - Intel Corporation                                                                                                                                                  O-00000607 0201
020101 - Mr. David S. Vannier; Director of Mobile Architecture
020102 - Mobile & Handheld Products Group

SUBJECTS
Intel, SDS Study
Reading and Writing, Not Enough Time
Operating System for People &

0705 -
0705 -    ..
0706 - Summary/Objective
0707 -
070701 - Follow up ref SDS 43 0000, ref SDS 41 0000.
070702 -
070703 - Reviewed proposal ideas.  Scheduled meeting to demonstrate SDS so
070704 - David can decide about doing the study, getting an Andy Grove quote
070705 - and demonstrating SDS at Asilomar as "time now" on accomplishing
070706 - David's vision in the 1990 Byte article.
070708 -  ..
070709 - Submitted via internet ref DIT 1 8888 confirming these understandings.
070711 -  ..
070712 - Submitted, ref DIT 2 2639, to Joan on coordinating meeting with
070713 - meeting with Marcy on Intel's rev 0 for Asilomar.  Included copy of
070714 - letter to Dave. ref DIT 1 2111
070715 -
070716 -    [See response from David, ref SDS 44 line 118, and later at ref SDS
070717 -    47 line 124.]
070718 -
070719 -
070721 -  ..
0708 -
0709 -
0710 - Discussion
0711 -
071101 - David said he scanned the proposal at ref SDS 34 8767 which was
071102 - submitted attached to ref DIP 2 9940 issued at ref SDS 36 4584.
071104 -  ..
071105 - He is unsure about objectives of the proposal.
071107 -  ..
071108 - I said there are three objectives:
071109 -
071110 -   1.  Do a study to see if SDS improves management by automating the
071111 -       "Andy Grove" management method, per David's Byte interview on
071112 -       "paperless office," similar to study at PG&E, ref SDS 34 7492,
071113 -       ref DIP 2 line 30.
071114 -
071115 -          If study succeeds, Intel and Welch will develop an Operating
071116 -          System for People and Organizations, under Welch's POIMS
071117 -          technology criteira to apply the management science of
071118 -          Communication Metrics, explained in the New World Order...
071119 -          paper submitted to Intel at the meeting on Sep 27, 1996,
071120 -          ref SDS 33 2215.
071121 -
071122 -             [On 991222 Doug Engelbart cited his 1992 paper calling for
071123 -             pilot testing of new ideas. ref SDS 60 5402
071125 -              ..
071126 -             [On 001011 proposed same study for SRI. ref SDS 61 B8E2
071128 -        ..
071129 -   2.  Get a quote from Andy Grove for Asilomar, ref SDS 34 4572.
071131 -        ..
071132 -   3.  Demonstrate SDS at Asilomar in Intel's presentation showing the
071133 -       state of the art today for technology to accomplish David's
071134 -       objective in the Byte article, ref SDS 29 1007 and also
071135 -       ref SDS 34 6692.
071136 -
071138 -  ..
071139 - Intel/Welch Project:  Operating System for People & Organizations
071140 -
071141 - The first step is for Welch to come in and do a pilot study supporting
071142 - David's management practice, ref SDS 34 4444, ref SDS 34 line 379, per
071143 - PG&E study, ref DIP 2 line 32, and ref DRP 1 line 16.
071144 -
071145 -     [On 960523 Dave reported finding no interest at Intel in reviewing
071146 -     Communication Metrics. ref SDS 47 4933]
071148 -      ..
071149 -     [On 990422 Dave advised Communication Metrics on the Internet
071150 -     reflects Intel's efforts to improve management. ref SDS 59 8400]
071152 -      ..
071153 -     [On 990427 NSF proposal for Enterprise Management may provide way
071154 -     to develop capability.
071155 -
071156 -
071157 -
0712 -

SUBJECTS
Pictures Not Text
Internet Provides Access to Information
Difficult to Understand
Ignorance, Fear, Denial
Information Retrieval on Computer
Internet Needs Integration Path with People
Intel Picutres to Improve Management Not Communication Metrics

1409 -
141001 -  ..
141002 - Pictures Better Knowledge Technology Than Analysis
141003 -
141004 - Dave feels using SDS to analyse, organize, align and create summary
141005 - connected to relevant details that ensures accurate understandings and
141006 - expedite decisions to avoid mistakes, explained at the meeting with
141007 - Intel on 960326, ref SDS 29 7402, is not effective for improving
141008 - management.  He said the Welch management method of Communication
141009 - Metrics conflicts with Intel's goal to use pictures for visualization
141010 - (per meeting with Morris on 960103. ref SDS 14 3411).  Intel plans to
141011 - use the Internet for worldwide management communications, per Marcy's
141012 - ideas for Asilimar, explained on 960315. ref SDS 20 4356
141014 -  ..
141015 - We reviewed ideas in POIMS on on using the Internet for delivering
141016 - "intelligence," and that SDS supports Communication Metrics for using
141017 - "intelligence" to convert information into knowledge. ref OF 1 3742
141018 - Designing technology to improve management is harder than people
141019 - think.  SDS is the only architecutre available for converting
141020 - information into useful knowledge and ideas. see POIMS. ref OF 1 6649
141022 -  ..
141023 - Dave said he has had not enough time to read POIMS, but feels Intel
141024 - can figure out how to use its own technology to improve daily work,
141025 - without relying on Welch.
141027 -  ..
141028 - Dave's interview in Byte magazine set this goal, reported on 910418,
141029 - ref SDS 1 2744, and Intel later gave up trying to reach this goal on
141030 - 950927. ref SDS 9 7732
141032 -  ..
141033 - Dave indicated during the call today that this record does not
141034 - indicate a course of action to try Welch's ideas.
141036 -  ..
141037 - We discussed the record showing that Welch offers more than mere
141038 - ideas.  On 950927 Dave observed the SDS program and discovered that
141039 - SDS accomplishes of the ideas Dave his colleagues developed for using
141040 - technology to improve management at Intel, as reporte in Dave's
141041 - interview reported by Byte. ref SDS 9 1830  At that time, Dave related
141042 - that finding information on a computer is more difficult than Intel
141043 - had expected in 1991.  Dave asked how SDS solves this problem and he
141044 - observed that a system of organic structure provides multiple views
141045 - that makes finding information fast and easy. ref SDS 9 3305
141046 -
141047 -     [On 960509 Dave's letter confirms Intel taking different path from
141048 -     Welch to solve information overload. ref SDS 44 3502]
141050 -      ..
141051 -     [On 960523 Dave unable to schedule review at Intel on adding
141052 -     "intelligence" to management. ref SDS 47 4933]
141054 -      ..
141055 -     [On 971021 developed plans for delivering "intelligence" on the
141056 -     Internet. ref SDS 54 9999]
141058 -      ..
141059 -     [On 980307 reviewed Andy Grove's book "Only the Paranoid Survive"
141060 -     recommending that innovations that look "crummy" may be worth
141061 -     investigating further. ref SDS 56 2836]
141063 -      ..
141064 -     [Grove puts his thoughts on paper, ref SDS 57 3668, and takes
141065 -     copious notes. ref SDS 57 3101 -- contrast with Dave's explanation
141066 -     seems to reflect "strategic dissonence" cited by Grove.
141067 -     ref SDS 56 5517]
141069 -      ..
141070 -     [On 990422 Dave advised Communication Metrics on the Internet
141071 -     reflects Intel's efforts to improve management. ref SDS 59 8400]
141073 -  ..
141074 - Gaining knowledge through analysis compared with acquiring knowledge
141075 - from pictures and other visuals was considered on 940609 in reviewing
141076 - Henry Kissinger's book "Diplomacy" at ref SDS 4 4933 and ref SDS 4
141077 - 4238
141079 -  ..
141080 - Dave noted today the advantage of having access to billions of people
141081 - with graphcial icons over the Internet, reflecting IBM's demo at the
141082 - TechCon event last October, ref SDS 10 2940, and Bill Gates' interview
141083 - on David Letterman and presentation to the National Press Club.
141084 -
141085 -      Effectiveness of graphical icons for information retrieval is
141086 -      discussed in Dr. Landauer's book "The Trouble with Computers"
141087 -      reviewed at ref SDS 7 1109.
141089 -       ..
141090 -      A matrix method of improving retrieval is presented in Landauer's
141091 -      paper on "Plato's Problem" analysed at ref SDS 27 3339.
141093 -       ..
141094 -      [See analysis of David's follow up email, ref SDS 44 3502.]
141096 -       ..
141097 -      [On 970512 Dave says Intel's management is "people intensive, but
141098 -      moving to Web, ref SDS 52 3333.]
141100 -      ..
141101 -     [Grove puts his thoughts on paper, ref SDS 57 3668, and takes
141102 -     copious notes. ref SDS 57 3101 -- seems to reflect "strategic
141103 -     dissonence" cited by Grove. ref SDS 56 5517]
141104 -
141106 -  ..
141107 - Dave noted two paths have emerged for technology to help management.
141108 -
141109 -   1.  Welch has taken the text path.
141110 -
141111 -   2.  Intel feels that graphics are better to summarize meaning and
141112 -       add intelligence to information on the internet.
141114 -      ..
141115 -     [On 970603 Dave recognized that SDS supports good management. ref
141116 -     SDS 53 4528]
141118 -      ..
141119 -     [On 971105 project to deliver business intelligence on the
141120 -     Internet, produced by SDS under Communication Metrics, enables
141121 -     Intel to grow its knowledge, without giving up pictures.  ref SDS
141122 -     55 4927]
141124 -      ..
141125 -     [On 980307 reviewed Andy Grove's book "Only the Paranoid Survive"
141126 -     recommending that innovations that look "crummy" may be worth
141127 -     investigating further. ref SDS 56 2836]
141129 -      ..
141130 -     [Grove puts his thoughts on paper, ref SDS 57 3668, and takes
141131 -     copious notes. ref SDS 57 3101 -- seems to reflect "strategic
141132 -     dissonence" cited by Grove. ref SDS 56 5517]
141134 -      ..
141135 -     [On 990422 Dave advised Communication Metrics on the Internet
141136 -     reflects Intel's efforts to improve management. ref SDS 59 8400]
141137 -
141139 -    ..
141140 -   [I did not bring up the idea that text uses graphics called letters
141141 -   that summarize smaller bits of meaning in the mind that otherwise
141142 -   are hidden and incorrectly commingled and linked in larger images
141143 -   called "graphics" thereby reducing the power of the microcosm which
141144 -   Intel's processors bring to the market.]
141146 -  ..
141147 - David's idea reflects the Forbes ASAP article on the Internet,
141148 - ref SDS 17 4444, ref SDS 17 4441 and Netscape's view of "collabortion"
141149 - reviewed later in their White Paper, ref SDS 48 line 159 and at
141150 - ref SDS 48 line 149.
141152 -  ..
141153 - David described a meeting he just attended where he presented to his
141154 - team of 40 people the department's objectives for the next few years.
141155 - His remarks were summarized on a single page of 8 or so lines.
141156 -
141157 -
141158 -
141159 -
1412 -

SUBJECTS
Microcosm, Power
Operating System for People & Organizations
Prepared, Nobody Has Time on Information
Meetings Unproductive
Good Work Practices Impeded by Info
Microcosm Drilling into Details Supported Organic Subject Structure
Microcosm Productivity Discover Details Don't Align and Adjust Before

2409 -
241001 -  ..
241002 - Power of Microcosm
241003 - Linking Summary to Details
241004 -
241005 - We considered the importance of linking summaries, like the one
241006 - David used in his meeting today, ref SDS 0 1972, with the details of
241007 - what David said about each issue on his summary, per meeting with
241008 - Marcy at ref SDS 29 9008.
241010 -  ..
241011 - Good "management" requires being prepared for meetings, and then
241012 - analyzing what is said and observed, with what people think and with
241013 - what has been done, said, committed, and considered previously, per
241014 - report by AP on managers wasting 70% of the day, ref SDS 15 5222 due
241015 - to errors of induction explained by Dr. Landauer in his paper on the
241016 - historical mystery of human knowledge acquisition, titled "Plato's
241017 - Problem." ref SDS 25 3805, ref SDS 27 4839 which leads to meaning
241018 - drift. ref SDS 46 3734
241020 -  ..
241021 - "Analysis" and "linking" are called "metrics" in Communication
241022 - Metrics, ref SDS 5 2108, ref SDS 5 3279; and so Intel will need a way
241023 - to generate and integrate support for preparation, analysis, and
241024 - follow up, with graphics and summary, plus facile access, including
241025 - the internet. (Access to information on computers is considered in
241026 - "Plato's Problem" ref SDS 27 line 153; graphical icons are reviewed at
241027 - ref SDS 7 line 194.)
241029 -  ..
241030 - David agreed.  He said attendees can link notes to the presentation he
241031 - made today, on the Internet.  He feels this saves time and money
241032 - compared to traditional methods of conversation and printed reports
241033 - for feedback.
241034 -
241035 -     See analysis of Internet by Cliff Stoll at ref SDS 40 1111, [and
241036 -     later, Steve Rule's experience, ref SDS 45 3286.]
241038 -  ..
241040 -  ..
241041 - I suggested that would be an excellent thing to show at Asilomar: how
241042 - Intel people capture their understandings and link them to original
241043 - source material on the internet.  David said they are working on it.
241044 -
241045 -     [See David's letter confirming Intel is "working" on this linkage
241046 -     at ref SDS 44 3502.]
241048 -      ..
241049 -     [This was raised at the final preparation meeting with David and
241050 -     Marcy, ref SDS 49 3913, ref SDS 49 2370; but was not demonstrated
241051 -     at Asilomar, ref SDS 51 1552.]
241053 -      ..
241054 -     [On 971105 project to use the Internet to deliver "intelligence"
241055 -     ref SDS 55 1459]
241057 -      ..
241058 -     [On 980405 met with Morris to design Web page explaining the
241059 -     innovation of "linking summary to detail" ref SDS 58 2573]
241060 -
241061 -
241062 -
241063 -
2411 -

SUBJECTS
Internet Distributes SDS; Does Not Provide
Redundant Storage

2604 -
260501 -  ..
260502 - Redundant Storage, Local Processing
260503 -
260504 - I mentioned the meeting with Fluor Daniel last week where their
260505 - network went down at a critical time during a demonstration of how
260506 - they use Lotus Notes.  Technology to support management must be able
260507 - to work regardless of the reliability of the internet and other
260508 - networks, per ref SDS 42 line 560.  The effort to expand use on the
260509 - internet, seems to impact reliability.  We need a broader vision.
260510 -
260511 -
260512 -
2606 -

SUBJECTS
Visualization Improved by SDS
Visual & Text, integrate

2804 -
280501 -  ..
280502 - Integrate Visualization & Analysis
280503 -
280504 - We considered the advantage of integrating POIMS technology with
280505 - Intel's vision of graphics for effective management support.  The
280506 - first step is to prove the validity of POIMS.  This entails a study of
280507 - SDS at Intel.  The first step toward initiating a study, is a meeting
280508 - where someone can assess the prospects of integrating SDS with Intel's
280509 - graphics and internet ideas.
280510 -
280511 -
280512 -
280513 -
2806 -

SUBJECTS
Schedule SDS Demonstration

2903 -
290401 -  ..
290402 - SDS Demonstration to Evaluate Communication Metrics
290403 -
290404 - David will arrange a meeting with someone who is thinking about these
290405 - ideas for Intel.  I said it needs to be someone whose job is to read
290406 - and study ideas and methods, so they can read the NWO paper and the
290407 - POIMS paper to prepare for the meeting.
290408 -
290409 -      [See follow up at ref SDS 44 line 140.]
290411 -       ..
290412 -      [On 960523 Dave reported he could not find interest at Intel in
290413 -      the ideas of Communication Metrics. ref SDS 47 4933]
290415 -       ..
290416 -      [On 980307 it appears that Andy Grove's job at Intel was to read
290417 -      and study. ref SDS 56 3416]
290419 -  ..
290420 - Joan will schedule a meeting later this week, since he will be out
290421 - next week.  David will attend the meeting, so there is continuity. He
290422 - asked how long we need.  I suggested an hour.
290423 -
290424 -
290425 -
2905 -

SUBJECTS
Grove Management Method
PMI Asilomar, Advertising

3304 -
330501 -  ..
330502 - Andy Grove Quote for Asilomar
330503 -
330504 - I explained Morris' observation on 960401, ref SDS 31 3703, that Andy
330505 - Grove has a reputation in the industry as a good manager.
330506 -
330507 - David agreed with this point. We read through the proposed quote for
330508 - Andy, ref SDS 33 4572.  David said there is a procedure for getting a
330509 - quote from Andy.  After our call, he will take the proposed quote to
330510 - Marcy and ask her to chase down the process to do this.  I advised of
330511 - my message to Marcy alerting her about this matter, ref SDS 41 8477.
330513 -       ..
330514 -      [On 960509 follow up ref SDS 44 3889.]
330516 -       ..
330517 -      [On 980307 Andy Grove's book "Only the Paranoid Survive"
330518 -      indicates support for objectives of 1996 Asilomar Conference. see
330519 -      ref SDS 56 0001]
330520 -
330521 -
330522 -
330523 -
3306 -

SUBJECTS
Automation Trends, Paperless Office
Technology & Leadership Today
Intel, David Vannier
Operating System for People &
Lift Capacity to Think, Remember and
Automated Integration
PMBOK, ISO 10006 Compliance

4109 -
411001 -  ..
411002 - Demonstrate SDS at Asilomar - Show Evolution of Technology
411003 -
411004 - We discussed Intel demonstrating SDS as state-of-the-art on the
411005 - "paperless office" per...
411006 -
411007 -     David's objective in the 1991 Byte interview for technology to
411008 -     improve the practice of management. ref SDS 9 8943
411010 -      ..
411011 -     Difficulties in 1995 achieving automated support for management,
411012 -     ref SDS 9 7732,
411014 -      ..
411015 -     Meeting at Intel on 960315, where Marcy found that Communication
411016 -     Metrics offers a futuristic vision of effective automated
411017 -     management support. ref SDS 20 4545; and...
411019 -      ..
411020 -     Meeting at Intel on 960326 showing SDS supports Communication
411021 -     Metrics. ref SDS 29 4839
411023 -      ..
411024 -     Scenario of SDS supporting work practice of Andy Grove, Intel's
411025 -     CEO, ref SDS 29 8339.
411027 -  ..
411028 - Presenting SDS would enable Intel to provide a point of reference in
411029 - the evolution of technology, ref SDS 29 6643, for supporting sound
411030 - management practices of traceability to original sources and
411031 - "continual learning," set out in the PBMOK and ISO, discussed with
411032 - Marcy at ref SDS 29 4839, following up our original goal on 950927.
411033 - ref SDS 9 4106.
411035 -  ..
411036 - Dave is concerned that Communication Metrics conflicts with Intel's
411037 - effort to use graphics and the Internet. ref SDS 0 1111, and
411038 - ref SDS 0 1112
411039 -
411040 -     [We did not review points above, ref SDS 0 2832, nor mention
411041 -     Andrew Grove's book "Only the Paranoid Survive" published in 1996,
411042 -     advocates trying new methods, p 129 especially when things are
411043 -     going well. p 128  He attributes his success to writing copious
411044 -     notes of meetings and checking to clarify meaning. p 135, 145.
411045 -     Grove says this takes discipline. p 145]
411047 -      ..
411048 -     [On 970603 Dave recognized that SDS supports good management. see
411049 -     ref SDS 53 4528]
411051 -      ..
411052 -     [On 971105 project to deliver business intelligence on the
411053 -     Internet, produced by SDS under Communication Metrics, enables
411054 -     Intel to grow its knowledge, without giving up pictures.  ref SDS
411055 -     55 4927]
411057 -  ..
411058 - I suggested David can explain SDS is a first generation prototype that
411059 - shows progress on accomplishing his idea to use technology to replace
411060 - his manual notebook, he can cite me as an example of someone who does
411061 - this.  He can demonstrate the other path of graphics and the internet.
411062 - Then close by explaining the goal over the next 5 years to integrate
411063 - these separate strains of text analysis, graphical user interface and
411064 - management science, Communication Metrics, into a more effective
411065 - partnership between leadership and technology.  This would make the PC
411066 - an:
411068 -                ..
411069 -               Operating System for People and Organizations
411070 -
411071 -   ...that lifts the capacity to...
411073 -                       ..
411074 -                      think, remember and communicate
411075 -
411076 -   ...and thereby constitute the next step in the march of
411077 -   civilization, as we discussed at our first meeting, ref SDS 9 8400,
411078 -   ref SDS 9 9483, and which is a goal considered for the Asilomar
411079 -   event, ref OF 2 line 40.
411081 -  ..
411082 - We decided to take this up after the meeting to evaluate POIMS.
411083 -
411084 -     [See follow up at ref SDS 44 3502 and ref SDS 47 4933.]
411085 -
411086 -
411087 -
4111 -

SUBJECTS
Demonstrations

4203 -
4204 - 1231 called Joan
420501 -  ..
420502 - Schedule SDS Demonstration
420503 -
420504 - Suggested we try to set the meeting for more than an hour, so there
420505 - is adequate time to review the concepts.
420506 -
420507 - She said David does not have an hour for a meeting this week or next.
420508 - I suggested we plan for David to start the meeting to make
420509 - introductions and express his interest in the results.  He can can
420510 - leave after 15 or 20 minutes.  Joan feels this gives her more
420511 - flexibility in scheduling something for him.
420512 -
420513 -
420515 -  ..
4206 -
4207 -
4208 - 0314 Joan called back
4209 -
420901 - She left a message saying that David doesn't have time to think about
420902 - our meeting until tomorrow when he is meeting with with his team on
420903 - this and will then decide on a schedule.
420905 -  ..
420906 - Joan feels we cannot meet this week or next.
420908 -  ..
420909 - Submitted ref DIT 2 line 30 to Joan confirming receipt of her message
420910 - and alerting her to the 960517 meeting with Marcy in case David wants
420911 - to coordinate these meetings in any way.
420912 -
420913 -
420914 -
4210 -