CONTACTS 

SUBJECTS
Leveling Resources
Office Productivity

0604 -
0604 -    ..
0605 - Summary/Objective
0606 -
060601 - Follow up ref SDS 24 0000.
060602 -
060603 - Millie reported the other day on discussions about the resource
060604 - leveling problem we reviewed on 960217. ref SDS 19 0001  She had a
060605 - brief discussion in the hallway with the office manager, Pam, to whom
060606 - she had previously submitted the memo ref OF 2 0001, about discussions
060607 - with an attorney she supports in the office on improving admin help
060608 - for his practice, ref SDS 24 0002
060610 -  ..
060611 - She, also, had a discussion with an attorney....
060612 -
060614 -
060615 - ...on finding a particular document he needed and had filed on the
060616 - computer, per below. ref SDS 0 5922
060618 -  ..
060619 - Today I asked her to write up what she remembers from these events.
060621 -  ..
060622 - Millie prepared. ref DRT 1 0001
060624 -  ..
060625 - I broke them up into two separate memos to use for discussion points
060626 - in a pending technology meeting. ref DRT 1 8459
060627 -
060628 -
060630 -  ..
060631 - Resource Leveling and Productivity
060632 -
060633 - Pam evidently asked Millie about her memo, particularly with respect
060634 - to the challenge of supporting multiple attornies. ref OF 2 RT7M
060636 -  ..
060637 - Pam asked why the attorney feels other secretaries make too many
060638 - mistakes transcribing his work, and so he wants Millie to do all of
060639 - this work. ref OF 2 PPST
060641 -  ..
060642 - Millie explained this in her letter today. ref DRT 1 0001
060644 -  ..
060645 - Pam indicated the firm plans to have each secretary support three
060646 - attornies.  So far there is no specific analysis on how this change
060647 - impacts earnings, as a result of diluting collaboration between
060648 - attorney and secretary. ref DRT 1 0G61  Poor communications that
060649 - caused stress and reduced productivity was addressed last year on
060650 - 951103, ref SDS 15 0002, and reviewed at the secretaries meeting on
060651 - 951227. ref OF 1 YW9L  The findings and recommendations of that work
060652 - have not yet been disclosed to staff for comment, nor has there been
060653 - any evident implementation of changes flowing from the consultant's
060654 - work product.
060655 -
060656 -
060657 -
0607 -

SUBJECTS
Payment Policies

0703 -
0704 - Overtime Paid Above 40 Hours Per Week
070501 -  ..
070502 - Millie asked Pam about pay rates for overtime because she received
070503 - less than expected from having worked on a Saturday and Sunday.
070504 - ref DRT 1 JZ7G
070506 -  ..
070507 - Pam explained that overtime premium is only owed for time in excess of
070508 - 40 hours per week, and since there was a holiday during the week when
070509 - Millie worked on the weekend, not all of those hours were subject to
070510 - overtime premium.
070511 -
070513 -  ..
070514 - Incentives Improve Morale/Quality
070515 -
070516 - Millie explained it might a good morale booster and also encourage
070517 - more support staff to volunteer for overtime work, if L&C waived the
070518 - minimum 40 hour per week requirement in the law to qualify for
070519 - overtime premium. ref DRT 1 0G8P
070521 -      ..
070522 -     Demand for Jobs Lowers Wages
070523 -
070524 -     Pam initially noted the current policy that requires overtime work
070525 -     when it is needed, is adequate to meet L&C needs. ref DRT 1 JZ7G
070526 -     She cited her husband who is not paid overtime for holiday work
070527 -     and has no sick time allowance, as an example of changes in the
070528 -     economy that are beginning to impact payment policies.  New hires
070529 -     are less demanding with all of the downsizing going on, and are
070530 -     accepting less generous remuneration policies.
070531 -
070533 -      ..
070534 -     Quality Work Improves Earnings
070535 -
070536 -     Of course this does not support incentive to produce exceptional
070537 -     work that increases earnings for the organization, ref DRT 1 0G93
070539 -  ..
070540 - Holiday Overtime Policy Under Review
070541 -
070542 - Pam said she is working on a new policy for holiday work, particularly
070543 - for the holiday season. ref DRT 1 0G8P
070544 -
070545 -
070546 -
0706 -

SUBJECTS
Find Information Piling Up on Computers Impossible Paralyzes Product

3703 -
370401 -  ..
370402 - Find Critical Details by Investing Time for Good Management
370403 - People Pay a Price for Using Bad Management that Breeds Chaos
370404 -
370405 - Follow up ref SDS 17 3938, ref SDS 24 8849.
370406 -
370407 - Millie reports work with one of the attornies she supports at L&C....
370408 -
370410 -
370411 - ...on finding a document he had created on his computer for a meeting,
370412 - and he wanted to use it to prepare for another important meeting
370413 - coming up. ref DRT 1 8459
370415 -  ..
370416 - The staff spent several hours trying different combinations of key
370417 - words on documents created with Microsoft programs. ref DRT 1 8459
370418 -
370419 -     [On 031211 Millie was successful finding information her boss
370420 -     stored "behind the cupboard," and related that remembering where
370421 -     information is stored demonstrates superior intelligence.
370422 -     ref SDS 46 5B96
370424 -  ..
370425 - After everyone failed, Richard came to Millie.  He was angry and
370426 - impatient.  He asked Millie to try finding his document.  Millie asked
370427 - what "matter" the attorney had assigned to the document.  The attorney
370428 - explained the document was faxed out to a number of different clients;
370429 - he gave a description of the subject, but said he had already checked
370430 - and didn't find it there.
370432 -  ..
370433 - Millie spent about 4 hours looking in filing cabinets, checking the
370434 - company network server.  While her boss was out of the office meeting
370435 - with clients, Millie eventually found the document on his computer
370436 - identified as "fax." ref DRT 1 0H7W  (see also below, ref SDS 0 0218)
370437 - She is worried though that difficulties experienced by her boss
370438 - finding a document, which he misplaced on his computer, ref DRT 1
370439 - 0H6W, may result in a negative report on her job performance even
370440 - though she was the only one in the office who found what he needed.
370442 -  ..
370443 - Mil feels this episode that occurs commonly using computers and manual
370444 - filing systems, makes competent people feel helpless.
370445 -
370446 -      [On 021108 Microsoft project to improve ability to find things on
370447 -      the computer. ref SDS 45 EF5I
370449 -  ..
370450 - This record shows the importance of finding information and the impact
370451 - on productivity that causes emotions to flare.  It supports the
370452 - article on 940722 reporting that information overload causes people to
370453 - spend 80% of the time looking for information. ref SDS 9 CR6L  Earlier
370454 - on 910418 Byte magazine published an article describing subject
370455 - indexing for finding details requires a lot of hard work. ref SDS 4
370456 - 5584
370457 -
370458 -      [On 970624 Rifkin's book "The End of Work" overlooks the
370459 -      beginning of endless rework to fix mistakes caused by lack of
370460 -      good management practices. ref SDS 32 Q64K
370462 -       ..
370463 -      [On 980613 tsunami information overload overwhelms span of
370464 -      attention new reality of information revolution caused by faster
370465 -      technology. ref SDS 33 3499
370467 -       ..
370468 -      [On 000307 research by SRI team working on OHS/DKR found that
370469 -      knowledge management is a lot of hard work. ref SDS 35 767G
370471 -       ..
370472 -      [On 020930 cultural drift driven by information technology causes
370473 -      people to ignore accuracy because the change from working
370474 -      intelligently to using technology stores information beyond reach
370475 -      of intelligence needed for effective listening. ref SDS 44 6J8O
370477 -       ..
370478 -      [On 031211 Millie was successful finding information her boss
370479 -      stored "behind the cupboard" because the "cupboard" was too full,
370480 -      and remembering where information was stored demonstrated superior
370481 -      intelligence. ref SDS 46 5B96
370483 -       ..
370484 -      [On 051130 article in AIA Architect - during the past quarter
370485 -      century, documentation has grown significantly; projects that
370486 -      required only a few file boxes in the 1980s result in many times
370487 -      that amount today. ref SDS 49 Z16L
370489 -  ..
370490 - Millie reports planning has been done to develop a system of
370491 - organizing the record, but these plans have not been implemented.
370492 - ref DRT 1 0H8R  Aligns with experience on 960325 showing that people
370493 - resist investing for organization to make finding information fast and
370494 - easy so that people can be prepared to work productively. ref SDS 27
370495 - XP4H   The next day on 960326 a difficult social scenario has similar
370496 - results on productivity. ref SDS 28 LO5G
370497 -
370498 -
370500 -  ..
370501 - Fax Folder Seems Logical for Finding Faxes
370502 - Subjects Catagories Knowledge Structure a Lot of Hard Work
370503 -
370504 - An attorney paid to manage the record for clients evidently stored a
370505 - document in a directory he named "fax" on his computer, because the
370506 - document was faxed to someone. ref DRT 1 0H6W  If the document had
370507 - been mailed rather than faxed, would it have been stored under "mail"
370508 - or if it was picked up, would it have been put in a directory named
370509 - "pickup," or if it was neither faxed nor mailed, but just saved would
370510 - it have been saved in a directory called "saved"?  The lack of theory
370511 - guiding organization of the record reflects analysis on 890523 on the
370512 - challenge of complexity that arises in managing context. ref SDS 1
370513 - SQ5L
370514 -
370515 -      [On 020930 cultural drift driven by information technology causes
370516 -      people to ignore accuracy because the change from working
370517 -      intelligently to using technology stores information beyond reach
370518 -      of intelligence needed for effective listening. ref SDS 44 6J8O
370520 -       ..
370521 -      [On 021108 Microsoft project to improve ability to find things on
370522 -      the computer. ref SDS 45 EF5I
370524 -  ..
370525 - Difficulty organizing information in this case reflects the growing
370526 - problem of finding information stored on computers all around the
370527 - world, considered previously on 960322, ref SDS 22 7456.  Millie
370528 - describes the need for a structure to organize information to help the
370529 - mind solve the problem of remembering the same information under
370530 - different catagories at different times based on different context.
370531 - ref DRT 1 ZQ6H
370532 -
370533 -      [On 970116 Morris asked about fractionalized subjects.
370534 -      ref SDS 31 1732
370536 -       ..
370537 -      [On 020504 study shows professional standards for communication
370538 -      practices and requirements on good management specified in FAR,
370539 -      ISO, Health Care, Covey, Drucker, law, contract notice
370540 -      provisions, and 2,000 years of literacy for contemporaneous
370541 -      documentation for alignment and feedback to work intelligently,
370542 -      quickly, and accurately are ignored in government, business,
370543 -      health care, every sector. ref SDS 42 NS6F
370545 -       ..
370546 -      [On 031211 Millie was successful finding information her boss
370547 -      stored "behind the cupboard" because the "cupboard" was too full,
370548 -      and remembering where information was stored demonstrated superior
370549 -      intelligence. ref SDS 46 5B96
370551 -       ..
370552 -      [On 080808 common practice identifying documentation as "Fax"
370553 -      rather than the substance of the fax. ref SDS 56 H75M
370555 -  ..
370556 - On the other hand tension and conflict that arise due to limited time
370557 - is evident in the record showing people will invest unlimited time
370558 - looking for information, but are hesitant to organize the record so
370559 - that it can be found in less time. ref DRT 1 0H8R
370561 -  ..
370562 - Hank Hatch cited the need for "organization" of knowledge in his quote
370563 - for PMI, ref SDS 29 9572.
370565 -  ..
370566 - The challenge of "catagorization" is treated in Tom Landauer's paper
370567 - on "Plato's Problem" reviewed on 960324, ref SDS 25 8566, and the next
370568 - day on 960325 "keyword" methods were reviwed. ref SDS 26 8445.
370570 -  ..
370571 - It was analysed recently on 960322, ref SDS 23 7749, refering to the
370572 - article in Byte magazine reviewed on 910418 that explains subject
370573 - indexing for document management on a computer is very difficult.
370574 - ref SDS 4 5584.
370575 -
370577 -  ..
370578 - Nobody Can Find Anything on Computers without SDS
370579 - Organizing Information on Computers Major Problem for Productivity
370580 -
3706 -
3707 -
3708 - 1330 called Morris
3709 -
370901 - I asked about experience at Chips and Technologies on solving the
370902 - problem Millie describes in a memo today saying people cannot find
370903 - information on the computer, per above. ref SDS 0 5922  I read some of
370904 - Millie's letter. ref DRT 1 8459.
370906 -  ..
370907 - Morris said that everybody is having problems like Millie explains
370908 - happened today at L&C, per above. ref SDS 0 5922  People get angry,
370909 - frustrated, and upset when time is short and nobody can find what they
370910 - need; and people get mad when everybody remembers things differently:
370911 - what they said, where things were put, who was asked to take care of
370912 - something, etc.  He said this is just part of daily business life,
370913 - which, he related a few months ago on 951101, is being addressed by
370914 - hiring psychologists to help people cope with stress from failed
370915 - communication. ref SDS 14 5500   On 940307 he explained how mainstream
370916 - technology has not yet developed SDS support for self-evident benefits
370917 - of precision access. ref SDS 8 J496
370919 -  ..
370920 - On 921127 Morris reported frustrations losing time and money when
370921 - small innocuous details that everybody forgot, because nobody can find
370922 - details in time to take effective action, later explodes into major
370923 - problems. ref SDS 7 4O6N
370925 -  ..
370926 - On 900319 an article reported that time consumed by human reasoning is
370927 - conserved by the practice of assumption when information is not
370928 - readily available.  Increasing the amount of assumptions people make
370929 - deciding on a course of action, reduces accuracy, which increases
370930 - mistakes; productivity and earnings decline. ref SDS 3 6603
370932 -       ..
370933 -      [On 960608 paper for Morris to deliver at the Asilomar Conference
370934 -      explains SDS support for precision access that solves problem of
370935 -      finding a "needle in a haystack" endemic to using computers.
370936 -      ref SDS 30 W37W
370938 -       ..
370939 -      [On 970116 Morris asked how SDS solves problem of
370940 -      "fractionalized" subjects. ref SDS 31 1732
370942 -       ..
370943 -      [On 970624 Rifkin's book "The End of Work" overlooks the
370944 -      beginning of endless rework to fix mistakes caused by lack of
370945 -      good management practices. ref SDS 32 Q64K
370947 -       ..
370948 -      [On 970116 "fractionalized subjects" discussed and SDS support
370949 -      for precision access that enables command and control to improve
370950 -      accuracy finding critical details. ref SDS 31 2909
370952 -       ..
370953 -      [On 990625 Kaiser's Healthwise Handbook calls for communication
370954 -      that enables good medicine by writing and reviewing the record of
370955 -      meetings on symptoms, and plans for tests, diagnosis,
370956 -      prescriptions, and on results of treatment; but doctors only have
370957 -      10 to 15 mintues to visit with the patient, so often there is not
370958 -      enough time to find critical details. ref SDS 34 1978
370960 -       ..
370961 -      [On 010425 Morris explained SDS is a utopia compared to other
370962 -      technologies, because everything is in the right place at the
370963 -      right time. ref SDS 37 EP7F
370965 -       ..
370966 -      [On 011003 productivity paralyzed in hopeless quagmire because
370967 -      information overload prevents everybody from finding anything on
370968 -      computers. ref SDS 41 EC5N
370970 -       ..
370971 -      [On 020504 study shows professional standards for communication
370972 -      practices and requirements on good management specified in FAR,
370973 -      ISO, Health Care, Covey, Drucker, law, contract notice
370974 -      provisions, and 2,000 years of literacy for contemporaneous
370975 -      documentation for alignment and feedback to work intelligently,
370976 -      quickly, and accurately are ignored in government, business,
370977 -      health care, every sector. ref SDS 42 NS6F
370979 -       ..
370980 -      [On 020606 Microsoft has trouble finding relevant details for
370981 -      getting things done; nobody has time to think due to information
370982 -      overload. ref SDS 43 7W4F
370984 -       ..
370985 -      [On 020930 cultural drift driven by information technology causes
370986 -      people to ignore accuracy because the change from working
370987 -      intelligently to using technology stores information beyond reach
370988 -      of intelligence needed for effective listening. ref SDS 44 6J8O
370990 -       ..
370991 -      [On 021108 Microsoft project to improve finding information on
370992 -      computers. ref SDS 45 EF5I
370994 -       ..
370995 -      [On 031211 Millie was successful finding information her boss
370996 -      stored "behind the cupboard" because the "cupboard" was too full,
370997 -      and remembering where information was stored demonstrated superior
370998 -      intelligence. ref SDS 46 5B96
371000 -       ..
371001 -      [On 041203 Michael reports challenges at Stanford Medical Center
371002 -      finding computer files in big organizations. ref SDS 47 OC5F
371004 -       ..
371005 -      [On 050303 binary search in the Subject Index reduces time to
371006 -      find relevant words and phrases in the organic structure of
371007 -      context from 17 down to 1 second; synergy with precision access
371008 -      for dynamic linking makes makes finding critical details fast and
371009 -      easy for "connecting the dots" in time to be effective, because
371010 -      everythng is in the right place at the right time. ref SDS 48
371011 -      C16D
371013 -       ..
371014 -      [On 070126 search becoming holy grail computer productivity to
371015 -      find information piling up on computers because everything is
371016 -      filed miscellaneous. ref SDS 50 B35L
371018 -       ..
371019 -      [On 070625 Morris indexing computer for search to increase speed
371020 -      finding things; after nearly 6 hours, indexing was still
371021 -      underway. ref SDS 51 IE8K
371023 -       ..
371024 -      [On 070729 filing everything miscellaneous makes finding
371025 -      information piling up on computers a lot of hard work; searching
371026 -      becomes holy graile of computer productivity. ref SDS 52 HE6N
371028 -       ..
371029 -      [On 070904 high performance search tools "holy graile" computers,
371030 -      similar to data mining, and business intelligence in the 90s,
371031 -      ref SDS 53 DU4Y, indexed search showing chronology of cause and
371032 -      effect yields the power of knowledge. ref SDS 53 PF4K
371034 -       ..
371035 -      [On 071106 password cannot find stored on computer to access
371036 -      network for getting information on other computers; productivity
371037 -      paralyzed because nobody can remember details accurately and
371038 -      nobody can find anything on computers. ref SDS 54 FL61
371040 -       ..
371041 -      [On 080318 people cannot find correspondence stored on computers
371042 -      in Microsoft Outlook directories, and in time to get things done,
371043 -      ref SDS 55 GZ7J, even using search and computer indexing.
371044 -      technologies. ref SDS 55 0R6G
371046 -       ..
371047 -      [On 080831 difficulty remembering the record of personal and
371048 -      organizational memory cited by Jack Park re-submitting
371049 -      information forgotten in the record. ref SDS 57 H68I
371051 -       ..
371052 -      [On 090121 Glenna asked for help from Millie's "well ordered
371053 -      record" of patient history in order to expedite finding
371054 -      treatments in time to be effective, which Doctor Rugo has
371055 -      proposed for treating Millie after sunitinib, ref SDS 58 Y67L;
371056 -      listed the report today that UCSF is starting another study, and
371057 -      that UCSF has other non-study options for Millie. ref SDS 58 QC4I
371058 -
371060 -  ..
371061 - Universal Information Organization Elusive
371062 -
371063 - Morris said a solution for organizing information on a computer has
371064 - not been found that works like SDS, explained on 960322. ref SDS 23
371065 - 7456  Earlier on 940327 Morris advised that SDS links improve memory.
371066 - ref SDS 8 J496  Today, Morris indicated that since only one person is
371067 - using SDS, it is hard to help people solve the problem because new
371068 - methods SDS has for finding information when needed seems like
371069 - unnecessary overkill, as he related on 950204. ref SDS 10 5932  It's a
371070 - dilemma!  We recalled today discussion on 921127 when Morris noted
371071 - inconsequential details are hard to remember, but later become big
371072 - problems that lower productivity and earnings. ref SDS 7 0674  At that
371073 - time Morris had attended a seminar that proposed using key words to
371074 - find information. ref SDS 7 WV75  He said today this has not been
371075 - successful so far but a lot of people are working on the problem.
371076 -
371077 -      [On 990527 Morris explained cultural forces prevent people from
371078 -      improving the work.
371080 -       ..
371081 -      [On 010425 Morris explained SDS is a utopia compared to other
371082 -      technologies, because everything is in the right place at the
371083 -      right time. ref SDS 37 EP7F
371085 -       ..
371086 -      [On 021108 Microsoft project to improve ability to find things on
371087 -      the computer. ref SDS 45 EF5I
371089 -       ..
371090 -      [On 070126 search becoming holy grail computer productivity to
371091 -      find information piling up on computers because everything is
371092 -      filed miscellaneous. ref SDS 50 B35L
371094 -       ..
371095 -      [On 070729 filing everything miscellaneous growing trend to give
371096 -      up on communications and ignore context management that helps
371097 -      people work intelligently finding critical details to construct
371098 -      connections that make the power of knowledge effective for saving
371099 -      lives, time, and money. ref SDS 52 HE6N
371101 -       ..
371102 -      [On 090121 Glenna asked for help from Millie's "well
371103 -      ordered record" of patient history in order to expedite
371104 -      finding treatments in time to be effective, which Doctor
371105 -      Rugo has proposed for treating Millie after sunitinib,
371106 -      ref SDS 58 Y67L; listed the report today that UCSF is
371107 -      starting another study, and that UCSF has other non-study
371108 -      options for Millie. ref SDS 58 QC4I
371110 -       ..
371111 -      [On 100819 1438 Morris could not find information on programming
371112 -      features in Medit assembly needed to correct problems programming
371113 -      Medit Java, and because there is no record of the work explaining
371114 -      how software engineering work inter-relates, and there are no
371115 -      links that connect related work at different locations in the
371116 -      record. ref SDS 59 UJ68
371118 -  ..
371119 - People at Chips and Technologies use procedures Millie explains are
371120 - used at L&C by creating ad hoc filenames.  They keep documents in
371121 - directories, which everybody calls "folders" now.  There is software
371122 - for assigning names to documents, and the names can be fairly long,
371123 - but later nobody can remember what names were assigned.  Things are
371124 - not too bad when people are working on a document, but a few weeks
371125 - later, a month, a year later, nobody can remember how a document has
371126 - been described nor what folder was used.
371128 -  ..
371129 - Morris said the industry has not been able to solve the problem noted
371130 - in Tom Landauer's paper on Plato's Problem in the record on 960325.
371131 - ref SDS 26 8445
371132 -
371133 -     [On 970116 Morris asked how SDS solves problem of "fractionalized"
371134 -     subjects. ref SDS 31 1732
371136 -      ..
371137 -     [On 010924 Morris said nobody uses other software the way SDS is
371138 -     used manage organizational memory based on context so that people
371139 -     can find things quickly when needed, ref SDS 40 XT5F, cited
371140 -     earlier on 010916. ref SDS 38 0001
371142 -     ..
371143 -    [On 020930 cultural drift driven by information technology causes
371144 -    people to ignore accuracy because the change from working
371145 -    intelligently to using technology stores information beyond reach
371146 -    of intelligence needed for effective listening. ref SDS 44 6J8O
371148 -     ..
371149 -    [On 031211 Millie was successful finding information her boss
371150 -    stored "behind the cupboard" because the "cupboard" was too full,
371151 -    and remembering where information was stored demonstrated superior
371152 -    intelligence. ref SDS 46 5B96
371153 -
371155 -  ..
371156 - Information Organization Does Not Impact Earnings at Chips
371157 -
371158 - Morris indicated that despite the fact that organizing information on
371159 - the computer doesn't work very well, per above, ref SDS 0 SE32, there
371160 - has never been a complaint at the executive level about lack of
371161 - productivity due to difficulty finding information.  He feels talented
371162 - people figure out ways to get by using good communication skills to
371163 - get things done, as he related on 890809. ref SDS 2 6V66  Later on
371164 - 921127 he was less secure about advantages of using communication
371165 - skills to cover up mistakes, rather than to add Communication Metrics
371166 - that increases accuracy. ref SDS 7 0674
371167 -
371168 -     On 911221 information that was not available to executives, seemed
371169 -     to have had a negative impact on earnings. ref SDS 5 6632, and on
371170 -     920229. ref SDS 6 4567
371172 -      ..
371173 -     Could technology that supports leadership improve earnings, per
371174 -     analysis on 951011? ref SDS 13 3885.
371176 -      ..
371177 -     Chips was bought by Intel in 1998 and ceased to exist.
371178 -
371179 -        [On 001207 productivity, earnings and stock prices fall because
371180 -        too many people are having too many problems. ref SDS 36 V54M
371181 -
371182 -        [On 010425 Morris explained SDS is a utopia compared to other
371183 -        technologies, because everything is in the right place at the
371184 -        right time. ref SDS 37 EP7F
371186 -         ..
371187 -        [On 010916 computer engineer complains nobody can find anything
371188 -        stored on computers. ref SDS 39 KA6H
371190 -         ..
371191 -        [On 011003 computer engineer complains productivity is
371192 -        paralyzed because nobody can find anything on the computer.
371193 -        ref SDS 41 EC5N
371195 -         ..
371196 -        [On 020930 cultural drift driven by information technology
371197 -        causes people to ignore accuracy because the change from
371198 -        working intelligently to using technology stores information
371199 -        beyond reach of intelligence needed for effective listening.
371200 -        ref SDS 44 6J8O
371201 -
371203 -  ..
371204 - Document Control for Design Not For General Use
371205 -
371206 - Morris said Chips has a Document Control department that carefully
371207 - identifies product design files.  He did not describe how this
371208 - procedure works.  I had to go have lunch with Millie before I could
371209 - ask if this process would be workable for other documents besides
371210 - those for chip design.
371212 -  ..
371213 - It is not clear if the method is only applicable to design stuff, or
371214 - if it is seen as too costly for general use.
371215 -
371216 -    [On 020930 cultural drift driven by information technology causes
371217 -    people to ignore accuracy because the change from working
371218 -    intelligently to using technology stores information beyond reach
371219 -    of intelligence needed for effective listening. ref SDS 44 6J8O
371220 -
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3713 -