CONTACTS 
0201 - Intel Corporation                                                                                                                                                  O-00000607 0202
020101 - Ms. Marcy Puhnaty; Manager of Mobile Promotions
020102 - Mobile & Handheld Products Group

SUBJECTS
PMI Event Program, Planning
Jul Event, Speakers
Technological Impact on Practice of

0605 -
0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 32 0000, ref SDS 30 0000.
060702 -
060703 - Reviewed Intel's outline and found it fits Asilomar planning. Intel
060704 - plans for a "2010" presentation in June may lend support to Asilomar
060705 - and using SDS to show future technology trends like Communication
060706 - Managers to ensure technology is applied.  Set follow up meeting for
060707 - May 17 to review Intel's Rev 0.
060708 -
060709 -    [On 960331 submitted meeting notes to Intel. ref SDS 34 0000.]
060711 -  ..
0608 -
0609 -
0610 - Discussion
0611 -
061101 - Initially, Marcy set the objective for our meeting to consider how
061102 - Intel can meaningfully address the Asilomar agenda:
061104 -         ..
061105 -        "Leadership and Technology, Partnership for the Future"
061107 -  ..
061108 - Intel's Progress
061109 -
061110 - The presentation planned for review today ref SDS 26 8547, is not
061111 - ready; so, we decided to examine the record to set a baseline for
061112 - Intel's scope, then look to see if new developments warrant a change
061113 - in direction or acceleration of work underway.
061115 -       ..
061116 -      [On 960524 visited Intel to review progress ref SDS 43 0000.]
061117 -  ..
061118 - Marcy showed a "foil" she and David prepared using Powerpoint to
061119 - outline his Asilomar presentation.  It shows a summary of talking
061120 - points with clip art graphics to illustrate various things. [The foil
061121 - was received after the meeting via email and entered into the record
061122 - at ref DRT 1 0000.]
061123 -
061125 -  ..
061126 - "2010" Program on Future Technology
061127 - -----------------------------------
061128 - Marcy reported Intel is preparing a presentation called 2010, which
061129 - will not be available until Jun.  It trys to forecast technology in
061130 - the year 2010, which fits the theme of Asilomar on taking the Quantum
061131 - Leap into the 21st Century, discussed with David on Sep 27, 1995, ref
061132 - SDS 10 line 356.  Initially, there was concern that the 2010 program
061133 - would not be ready in time to support Asilomar.  Bill advised Asilomar
061134 - runs from Jul 12 - 14, which indicates the 2010 material prepared for
061135 - June, will be ready in time to support Asilomar.
061136 -
061138 -  ..
061139 - Evolution of Technology
061140 -
061141 - The larger concern is relevance.  Marcy made the point that practical
061142 - executives and managers are more interested in what will be available
061143 - in the next few years, rather than in the year 2010, 15 years in the
061144 - future.  Marcy said planning on the 2010 presentation is just now
061145 - beginning.  This gives planners the opportunity to incorporate ideas
061146 - from the Asilomar effort to improve the practice of management by
061147 - lifting the innate capacity to think, remember and communicate, as
061148 - core objectives of future technology.
061150 -  ..
061151 - Of course future technology and changes in management practices will
061152 - not emerge full blown in 15 years.  The work we do now in laying the
061153 - foundation will facilitate the evolution of change to better tools and
061154 - practices, similar to the growth in processor performance.  Lynn
061155 - Conway had to overcome enormous resistance ref SDS 44 line 195, in
061156 - order to make possible the fruit's of Moore's Law, ref SDS 21 line
061157 - 352.  One way to approach Asilomar might be to indicate Intel's
061158 - targets for 2010, and show the timeline of the intermediate capability
061159 - at 2, 5 and 10 years out that will be coming on stream in order to
061160 - reach the technological wonders expected in 2010.  Marcy feels
061161 - Asilomar can focus on the 2 and 5 year projections.
061162 -
061163 -      [See follow up discussion with Dave at ref SDS 39 line 378.]
061165 -       ..
061166 -      [Also development of Internet at ref SDS 22 line 143.]
061168 -  ..
061169 - Marcy will coordinate with 2010 work for application to Asilomar.
061171 -  ..
061172 - Executive Management Support
061173 -
061174 - Bill noted the strong correlation between Intel's thinking shown in
061175 - Marcy's outline, and the objectives for Asilomar, ref OF 3 line 12,
061176 - ref OF 3 line 47.
061178 -  ..
061179 - Marcy took a moment and read through a recently prepared Asilomar
061180 - agenda derived from discussions with David Vannier, Dr. Brusman, Dr.
061181 - Landauer, Morris Jones and the New World Order paper which Marcy
061182 - reviewed at the meeting on 960315. ref SDS 26 5675
061183 -
061184 -
061185 -
061186 -
0612 -

SUBJECTS
Meeting Notes, confirm understandings
Time - Too Busy Being Busy
SDS Expedites Reading & Writing
Conflict with Existing Methods
Understanding, Common, Build and Maintain
Paperless Office, Leadership & Technology
New World Order, Accounting Analogy
Errors from Information Flowing Too Fast
Cost/Benefit, Fear, Faith, Summary Linked to Details
Reengineering Communications, Accuracy, SDS Records Inaccurate
Tape Recordings Inefficient Take a Lot of Time Expensive
Shared Meaning Duty of Leadership
Padding Record 1-sided Inaccurage Mad Don't Want to Submit Feedback R

3715 -
371601 -      ..
371602 -     Accurate Record Like Tape Recording Enabled by SDS
371603 -     SDS Improves Ability to Think, Remember, Communicate
371604 -     Not Enough Time to Understand with Conventional Methods
371605 -
371606 -     Marcy also read through the SDS record of our meeting on 960315,
371607 -     ref SDS 26 0030, and observed that it shows an accurate, complete
371608 -     understanding.  She asked if the meeting on 950315 was secretly
371609 -     tape recorded?
371611 -      ..
371612 -     SDS records are prepared using program tools that improve ability
371613 -     to think, rememeber and communicate, by providing fast access to
371614 -     the record of prior related events, as explained on 950204.
371615 -     ref SDS 4 4995
371617 -      ..
371618 -     Intel offered no additions or corrections to the record submitted
371619 -     via ref DIP 13 0000.  Marcy did not raise concerns about padding
371620 -     the record with inaccurate information cited on 951103 for
371621 -     ignoring the record. ref SDS 14 1L95
371622 -
371623 -         [On 960510 managers are frustrated by conventional methods to
371624 -         align understandings in meetng notes. ref SDS 41 2943]
371626 -          ..
371627 -         [On 960721 executive complains time wasted in meetings arguing
371628 -         about past understandings. ref SDS 49 0896; and that SDS is
371629 -         inaccurate. ref SDS 49 6666]
371631 -          ..
371632 -         [On 970123 report that "Constructive Confrontation" is used at
371633 -         Intel. ref SDS 50 1111]
371635 -          ..
371636 -         [On 990303 SDS record accurate, improves memory. ref SDS 57
371637 -         9499]
371639 -      ..
371640 -     Marcy expressed very strongly it is remarkable that accurate and
371641 -     complete understandings from a meeting could be prepared without a
371642 -     verbatim transcript.  She observed that these days managers don't
371643 -     have time to listen and remember all the details that impact the
371644 -     work, which reflects Dave Vannier's report on 960103, ref SDS 17
371645 -     8409, and therefore it is shocking to see an accurate record of
371646 -     daily working information, like our meeting on 960315, per above.
371647 -     ref SDS 0 3004, and makes SDS support for Communication Metrics
371648 -     all the more "futuristic," noted by Marcy during the meeting on
371649 -     960315. ref SDS 26 4545
371650 -
371651 -         [On 960401 Andy Grove's work practice is reported to reflect
371652 -         Communication Metrics methods, ref SDS 35 3703.]
371654 -          ..
371655 -         [On 980307 Andy Grove's book "Only the Paranoid Survive" says
371656 -         success is derived from taking "copious notes" and asking
371657 -         questions to clarify meaning. ref SDS 55 3101]
371659 -          ..
371660 -         [Grove describes "strategic dissonence" as difference between
371661 -         what management advocates and what is actually occurring. see
371662 -         ref SDS 54 5517]
371663 -
371665 -      ..
371666 -     We set this as a goal for Asilomar...
371667 -
371668 -          Communication Metrics
371669 -          Automated Thinking (Writing and Connections)
371670 -
371671 -          Can technology help more people write things down and connect
371672 -          them up, as discussed in the New World Order... paper, so
371673 -          there is an adequate understanding of what has transpired,
371674 -          what needs to be done, whether any conflicts have arisen that
371675 -          require attention to avoid drifting off course so we don't
371676 -          waste time, money and emotional capital fixing mistakes, and
371677 -          so executives don't overlook opportunities rushing to get to
371678 -          the next meeting?  per discuussion with Morris ref SDS 5
371679 -          line 258.
371681 -          ..
371682 -         [On 971105 Internet project to produce business intelligence.
371683 -         ref SDS 52 1459]
371684 -
371686 -      ..
371687 -     Too Much Paper for a "Paperless Office"
371688 -
371689 -     Marcy confirmed David's point at the meeting on 960103, that
371690 -     Intel's managers work by summary, ref SDS 17 8409, preferably a
371691 -     single page foil, like the outline for today's meeting, see
371692 -     Intel's letter ref DRT 1 0000.
371694 -      ..
371695 -     At meeting on 950927 Dave explained problem at Intel of too much
371696 -     information, ref SDS 11 6021, and later on 960103 disclosed that
371697 -     executives rely on style for evaluating presentations because
371698 -     there is not enough time to understand content. ref SDS 17 8409
371699 -
371700 -          [On 960509 Dave noted that Intel sees need for better
371701 -          technology to support management. ref SDS 40 3502]
371703 -           ..
371704 -          [On 000822 Intel earnings fall due to continual mistakes.
371705 -          ref SDS 60 019R
371707 -           ..
371708 -          [On 001207 too many people having too many problems cause
371709 -          productivity, earnings and stock prices to fall. ref SDS 61
371710 -          V54M
371711 -
371713 -      ..
371715 -      ..
371716 -     Marcy questioned the practicality of detailed meeting notes,
371717 -     following up our discussion at ref SDS 26 9956.  She observed that
371718 -     so far computers merely increase the "paperwork" burden on
371719 -     managers, rather than improve leadership.  This is a major
371720 -     headache for executives.  There's too much information, not enough
371721 -     time to think, to read, ref SDS 23 4882, much less test our
371722 -     understanding by writing it out and connecting it up.  She feels
371723 -     more information harms effectiveness.
371724 -
371725 -         [On 960627 David Vannier explained how Intel data base reports
371726 -         that overburden managers, ref SDS 47 5002, ref SDS 47 8488.]
371728 -          ..
371729 -         [On 971105 Internet project to produce business intelligence.
371730 -         ref SDS 52 4099]
371732 -          ..
371733 -         [On 980307 Andy Grove's book "Only the Paranoid Survive" says
371734 -         copious notes and writing out thoughts remove ambiguity of
371735 -         mental maps. ref SDS 55 3668]
371737 -      ..
371738 -     Accounting Methods Applied to Communications through Technology
371739 -
371740 -     This supports the idea in the New World Order paper that
371741 -     technology may not be the entire answer, at least not in the next
371742 -     few years.  Maybe we need a new management science that applies
371743 -     technology to communications the way it has worked for accounting
371744 -     where specialists have become highly successful at discovering
371745 -     deviations from financial objectives.  Double entry bookkeeping,
371746 -     cost control, and financial projections are all greatly enhanced
371747 -     by technology.   Can technology help executives be accurate and
371748 -     complete and also summarize understandings from a continuous
371749 -     stream of communications?  Do we need some new form of specialists
371750 -     to use technology that ensures our intellectual capital is fully
371751 -     accounted for each day and applied correctly?  We have specialists
371752 -     for financial metrics, what about Communication Metrics?
371753 -
371754 -         [On 960313 developed accounting analogy, ref SDS 25 1568; and
371755 -         applied it in paper for David Buoncristiani at Asilomar, see
371756 -         record on 960620. ref SDS 45 3740.]
371758 -          ..
371759 -         [Drucker says accounting is oldest "information system." see
371760 -         ref SDS 53 1368]
371762 -          ..
371763 -         [On 980723 Communication Metrics web site supports clear,
371764 -         concise and complete communications by linking summary to
371765 -         detail. ref SDS 56 2759]
371767 -          ..
371768 -         [On 990803 accounting 600 year practice. ref SDS 59 9654]
371770 -      ..
371771 -     Morris Jones, with whom we met for lunch just before meeting with
371772 -     Marcy, ref SDS 33 8442, plans to address obstacles to leadership
371773 -     at Asilomar, in a presentation that precedes Intel's.  He noted on
371774 -     960312 that executives don't have enough time to read and don't
371775 -     have enough time to write, ref SDS 23 4882, so they like to work
371776 -     by conversation because it is fast and easy, using summary methods
371777 -     Marcy described today that save time.
371779 -      ..
371780 -     We set this as a goal for Asilomar:
371782 -           ..
371783 -          Better Partnership between Leadership and Technology
371784 -
371785 -          Can technology empower executives to apply the record faster
371786 -          and more accurately without generating the paper that people
371787 -          find objectionable, so that writing things down and linking
371788 -          them up is more valuable?  Writing that is not accessible
371789 -          quickly losses its value to people who are too busy to go get
371790 -          it when needed, so if technology can make it fast and easy to
371791 -          get information, this could increase the ability of
371792 -          executives to work more knowledgeably, since reading and
371793 -          writing is the primary knowledge skill of humans.  This would
371794 -          reverse the current trend of regressing backward toward
371795 -          greater reliance on talking which characterized hunter/
371796 -          gatherer groups in earlier epochs, ref SDS 7 4404.
371798 -           ..
371799 -          Added Value of Communication Metrics
371800 -
371801 -          Can Communication Managers add sufficient value to warrant an
371802 -          investment in a new class of worker to use the technology
371803 -          that makes it faster and easier to capture the record,
371804 -          connect, organize, verify and access it for decision support?
371805 -          Might this free up time for managers to be more effective
371806 -          leaders, similar to the way farming has freed up time that
371807 -          was formerly devoted solely to hunter/gatherer activity?
371808 -              ..
371809 -             [See correlation to Andy Grove's work practice from record
371810 -             reviewed on 980307. ref SDS 35 0000.]
371811 -
371812 -          Can the combination of technology and management science form
371813 -          a better partnership between leadership and technology?
371815 -      ..
371816 -     Leadership Crashing on Information Highway
371817 -
371818 -     Dr. Landauer will explain work in cognitive science that shows
371819 -     executives make a lot of mistakes each day due to the pace of
371820 -     their work, that go unnoticed and spread in an organization like a
371821 -     virus, multiplied by mistakes of others due to an innate mental
371822 -     process that induces or infers meaning.  The mind cannot help but
371823 -     connect one thing it hears with another, and these connections are
371824 -     governed only by what Landauer calls "dimensionality" where
371825 -     subjecting the mind to more information within a fixed time span
371826 -     increases the chance of commingling events that results in false
371827 -     impressions about the true state of affairs. ref SDS 31 1100
371829 -      ..
371830 -     The Information Highway of constant meetings, calls, documents and
371831 -     email, which forces executives to work by summary because there
371832 -     isn't enough time to understand details, as noted by Dave Vannier
371833 -     in the meeting on 960103, ref SDS 17 8409, compounds this problem
371834 -     of false knowledge that causes poor management.  Since Peter
371835 -     Drucker says "management" is the primary productive resource in a
371836 -     business, ref SDS 20 5967, the harm Marcy cites caused by too much
371837 -     paper from reliance on computers, is a key point that can be made
371838 -     at Asilomar to show the challenge of making technology useful to
371839 -     leadership.
371840 -
371841 -         [On 960620 developed this point for David Buoncristiani to
371842 -         present at Asilomar. at ref SDS 45 1111]
371843 -
371844 -
371845 -
3719 -

SUBJECTS
Connect Summary to Details
Operating System for People &
Faster Processors
Bigger Hard Drives
Faster/More Secure Hard Drives
Microcosm, Power, Computers, Automation Trends
Technology & Leadership Today

4609 -
461001 -  ..
461002 - Intel's Outline
461003 -
461004 - The goal of applying technology to leadership is reflected by Intel's
461005 - planning for Asilomar.
461007 -      ..
461008 -     Where is the world today?
461009 -
461010 -
461011 -        What do people actually have/use?
461012 -
461013 -        Slow notebooks with small hard drives, minimal/slow/unsecured
461014 -        connectivity
461016 -         ..
461017 -        What are the problems inherent in today's technology?
461019 -         ..
461020 -        Lack of information at your fingertips -> slower
461021 -        decision-making
461023 -         ..
461024 -        Leaders Disconnected from Critical Details
461025 -
461026 -        Intel's points on the current state of play reflects the
461027 -        Asilomar thesis that the Information Highway which has shrunk
461028 -        time and distance, is harming management productivity, ref OF 3
461029 -        line 13.
461031 -         ..
461032 -        The problem of computers being technology centered rather than
461033 -        people centered with respect to designing for usefulness, or
461034 -        what Landauer calls "User Centered Design" in his book, "The
461035 -        Trouble with Computers," seems to fit Intel's scheme for
461036 -        Asilomar.
461037 -
461039 -         ..
461040 -        Power of the "Microcosm"
461041 -
461042 -        We considered the benefit of David spending a minute or so to
461043 -        trace the growth of microprocessor performance from gaining
461044 -        greater control of lower levels of organic structure, discussed
461045 -        with David at ref SDS 11 5412, and with Marcy at ref SDS 26
461046 -        8888.  This is Intel's strong suit, reflecting Gordon Moore's
461047 -        famous "Moore's Law" reviewed on 960304. ref SDS 21 4004.  It
461048 -        supports the idea that greater control of details, which only
461049 -        technology can accomplish, is productive.  Many people are
461050 -        psychologically numb to this idea because they are overwhelmed
461051 -        by details. They feel there isn't enough time to understand the
461052 -        details. Intel's experience gaining greater control of lower
461053 -        levels of organic structure in designing microprocessors, shows
461054 -        that, when properly connected, ever very small details can be
461055 -        very powerful.  This is important to leaders.
461057 -      ..
461058 -     [On 960625 worked Moore's Law into the introduction for David...
461059 -     ref SDS 46 5891]
461060 -
461061 -
4611 -

SUBJECTS
Communication Metrics
Reengineering Communications
PMBOK, ISO 10006 Compliance
Automated Notebook
Covey, Implementing 7 Habits
Continual Learning
Controlled Visibility

6009 -
601001 -      ..
601002 -     How do people want to work?
601003 -
601004 -     This is a strong point in the outline because it sets the target
601005 -     for technology to meet.  Marcy said Intel is working on the best
601006 -     approach to present this point.
601008 -         ..
601009 -        Align Asilomar Agenda with Intel's Objectives
601010 -
601011 -        We reviewed the PMI agenda showing Intel's technology can
601012 -        support the new management science of Communication Metrics
601013 -        described in the New World Order paper that will be published
601014 -        in May, and was discussed with David on Sep 27, ref SDS 11 line
601015 -        800, and with Marcy on Mar 15, ref SDS 26 line 254.
601017 -           ..
601018 -          [Reflects Andy Grove Management method, ref SDS 35 3703.]
601020 -         ..
601021 -        Communication Metrics is Ambitious
601022 -
601023 -        Marcy feels at this time Asilomar is not a good venue for Intel
601024 -        to take notice of Communication Metrics, so we lined that out
601025 -        as an express goal of Intel's scope, ref OF 3 line 217.  She
601026 -        also changed "automation" to "technology" at ref OF 3 line 216.
601027 -        Otherwise the description of Intel's scope in the Asilomar
601028 -        agenda reflects Intel's presentation, as follows:
601030 -           ..
601031 -          [Why not call it the Andy Grove Management method, ref SDS 35
601032 -          3703.]
601033 -
601035 -         ..
601036 -        PMBOK and ISO Can be Supported by Intel
601037 -
601038 -        Marcy said Intel can address at Asilomar the proposition that
601039 -        people want technology that helps apply sound management
601040 -        practices consistently.  She recalled ISO criteria are accepted
601041 -        international standards.  Bill explained that PMBOK stands for
601042 -        "Project Management Body of Knowledge" and is PMI's published
601043 -        management standards.  The purpose of the Asilomar event is to
601044 -        see how technology can support these standards of good practice
601045 -        or whether we need different standards in the future of high
601046 -        tech, ref SDS 11 line 269.
601048 -         ..
601049 -        The PMBOK and ISO criteria define leadership as setting
601050 -        objectives and aligning people through communications, as
601051 -        discussed with David on Sep 27, ref SDS 11 line 168.  Marcy
601052 -        feels this a sensible approach, to see how technology can help
601053 -        set objectives, which Morris Jones will introduce in his talk
601054 -        on the need for better management analysis at the executive
601055 -        level.  How technology can help leaders align understandings
601056 -        through communications and maintain shared meaning, are equally
601057 -        good targets for technology.
601059 -         ..
601060 -        Covey, Drucker and ISO
601061 -
601062 -        ISO 10006 calls for a process of "continual learning" which is
601063 -        described as capturing an adequate record of understandings to
601064 -        support future work, ref SDS 11 line 187.  Stephen Covey calls
601065 -        this "Sharpening the Saw" in his book "7 Habits of Highly
601066 -        Successful People" which he says sharpens mental acuity by
601067 -        keeping a journal of our thoughts, experiences, insights and
601068 -        learnings..." (296:16). (reviewed at ref SDS 2 line 131).
601070 -         ..
601071 -        Marcy said these are all things leaders would like to do but
601072 -        often there isn't enough time.  Can technology help leaders do
601073 -        these things faster so we can get more understanding and better
601074 -        follow up?  Since we cannot increase the amount of time, maybe
601075 -        we can use technology to speed up the work.
601076 -
601077 -              [Andrew Grove's book "Only the Paranoid Survive"
601078 -              published in 1996, advocates trying new methods, p 129
601079 -              especially when things are going well. p 128  He
601080 -              attributes his success to writing copious notes of
601081 -              meetings and checking to clarify meaning. p 135, 145.
601082 -              Grove says this takes discipline. p 145]
601083 -
601085 -         ..
601086 -        This is What I Want - Summary Connected to Details
601087 -        Automated Notebook - Automated Management
601088 -
601089 -        We considered the simple, direct way David can make these
601090 -        points on how people want to work is through the 1990 Byte
601091 -        interview, discussed with Marcy on Mar 15. ref SDS 26 3602
601092 -
601093 -        David's description in that interview sets a clear vision of
601094 -        how technology can help leadership, per our discussions on
601095 -        950714, ref SDS 10 4839, and the original invitation for David
601096 -        to address Asilomar. ref DIP 2
601097 -        ..
601098 -        We touched briefly on how Communication Metrics meets the
601099 -        goal for technology to support leadership by automating the way
601100 -        Intel uses a Powerpoint foil to summarize the work.
601102 -         ..
601103 -        Communication Metrics, defined on 950327, adds "intelligence"
601104 -        to information that improves understanding and follow up....
601105 -        ref SDS 6 8492, by adding connections to Intel's summary, to
601106 -        "time" and the details of the work.  Time means "chronology"
601107 -        which provides causation, i.e., cause and effect, which, in
601108 -        turn, yields implications for future impacts. Knowledge of
601109 -        future impacts leads to vision and wisdom. Connecting summary
601110 -        to details insure accuracy, so that managers do not encounter
601111 -        the "Devil" in the details when it is too late to adjust
601112 -        course.
601113 -
601114 -             [On 960510 developed organic structure of knowledge based
601115 -             on analysis of a letter from David, ref SDS 41 5672]
601117 -         ..
601118 -        Since we are only beginning to understand how technology can
601119 -        support the management process, i.e., give leaders what they
601120 -        want, Asilomar may be a good way to show technology can add
601121 -        greater value using Communication Managers, like ancient
601122 -        executives in earlier times used scribes.
601123 -
601124 -
601125 -
601126 -
6012 -

SUBJECTS
Automation Trends
Alphabet, Reading and Writing, Not Enough Time
Technological Impact on Practice of
Reengineering Communications
Change is Needed/Resisted, Innovation
Faith/Courage to Try Automated Integration
Book Learning Example, Cultural Resistance
Alphabet is not Intuitive, but is Powerful
Common Sense, Talk is Cheap

7411 -
741201 -      ..
741202 -     Technologies Intel is driving to improve usefulness
741203 -
741204 -     Marcy feels this is the key for the Asilomar event.  Bill noted
741205 -     that busy executives who will be attending Asilomar are looking
741206 -     for solutions.
741207 -
741208 -           [See Intel's final outline, ref SDS 47 line 143.]
741209 -         ..
741210 -        Identifying Needed Technologies
741211 -
741212 -        Marcy mentioned Intel will be developing ideas for making this
741213 -        point.  We reviewed Dr. Landauer's plan, submitted to Marcy at
741214 -        the Mar 15 meeting, ref SDS 26 line 150, to frame the challenge
741215 -        of useful technology from antecedents in anthropology.  Our
741216 -        main knowledge tool is not easy to master, but once understood,
741217 -        the alphabet has enormous power to produce things like atomic
741218 -        energy, Ten Commandments, microprocessors, MacBeth, Gettysburg
741219 -        Address, Jingle Bells.  The essential strength of the method is
741220 -        to connect small meanings into larger, deeper more powerful
741221 -        understandings.
741223 -         ..
741224 -        "Talk is Cheap"
741225 -        New Solutions are Resisted
741226 -
741227 -        People originally resisted using the alphabet in the belief
741228 -        there wasn't enough time to learn it.  They felt it did not add
741229 -        enough value to justify wide use.  The user interface was
741230 -        challenging.  About 100 years ago writing became a community
741231 -        norm for children.  Since then, human progress has taken off,
741232 -        reaching to the moon and beyond. The synergy of all those minds
741233 -        with the power of creating knowledge and ideas turned out to
741234 -        save time.
741236 -         ..
741237 -        But, in the beginning, 5,000 years ago, common sense said there
741238 -        wasn't enough time to write anything down; only specialists
741239 -        wrote.  Everybody else just talked.
741241 -         ..
741242 -        The saying "talk is cheap," ref SDS 2 1558, derived from the
741243 -        higher expense of learning the process and obtaining tools for
741244 -        writing that led people to opt for the fast and easy path of
741245 -        talking.  Then, as now, better technology changed perceptions:
741246 -        the printing press, better paper, pencils and pens, staples,
741247 -        paper clips, file folders, cabinets, mail service, empowered
741248 -        most everybody to become a "scribe."  But for centuries there
741249 -        remained a cultural challenge that people believed there wasn't
741250 -        enough time to read and write.  Johanna Neuman's new book,
741251 -        Lights, Camera War, chronicles the stormy marriage between
741252 -        leadership and technology.  She reports virtually every major
741253 -        breakthrough has been resisted, including the microprocessor.
741254 -        So Intel is an expert on resistance to new ideas.
741256 -         ..
741257 -        Time Disarms Leaders, Impairs Understanding and Follow Up
741258 -
741259 -        Today, we know the power of "book learning," but find there
741260 -        isn't enough time to read and write a lot of documents.  The
741261 -        Information Highway is burying everybody.  We rely on dialog
741262 -        and relegate documents to specialists or special situations
741263 -        like contracts, magazines, books.  Managers only have enough
741264 -        time to write summaries for talking points under the paradigm
741265 -        of "leadership" as persuasive speech.  The prospect of more
741266 -        writing fuels the worry that computers burden the leader with
741267 -        too much paperwork, that computers reduce productivity.
741268 -
741269 -
741270 -
741271 -
7413 -

SUBJECTS
Connect Summary to Details
Convert Information into Knowledge
Intelligence, Military
Integrate Time, Information, People,
Credibility - No Faith
Ignorance, Fear, Denial
Culture Shock, Communication Metrics
Difficult to Understand
Paperless Office

8911 -
891201 -         ..
891202 -        Integrated Design Lifts Leadership to a Higher Plateau
891203 -
891204 -        Can technology combine the practices of busy managers who work
891205 -        by summary, with the methods of writers who explore details,
891206 -        correlations and implications from historical context?
891207 -
891208 -        In other words, can "summary" be electronically connected to
891209 -        "details" in order to grow more knowledge?   Can we then
891210 -        integrate the growth of knowledge with a new approach to time
891211 -        management, called for by Stephen Covey?  Would this lift the
891212 -        "game" of civilization to a new plateau under the prescription
891213 -        "time is money," and "knowledge is power?"
891215 -         ..
891216 -        Automated Knowledge Mainstreams the "Intelligence" Process
891217 -
891218 -        Asilomar can offer a new paradigm of "automated knowledge" that
891219 -        transcends traditional documents by integrating time,
891220 -        information, people and meaning.  General Hatch calls this
891221 -        mainstreaming the military process of "intelligence."  But it
891222 -        can only be done with technology, so Intel is a key player.
891224 -         ..
891225 -        SDS Solution - Difficult to Grasp, Hard to Accomplish
891226 -
891227 -        Marcy said these are worthwhile objectives, but she feels there
891228 -        is no prospect for technology to integrate time, information,
891229 -        people and documents in a way that applies Intel's foil
891230 -        management process of summarizing the details of daily work,
891231 -        but in a manner that links the summary to relevant details.
891232 -        Such a technology would lift the capacity to think, remember
891233 -        and communicate (cited by David in the 1991 Byte interview as
891234 -        an Intel goal, ref SDS 11 8943).  Marcy feels this is an
891235 -        impossible goal.
891236 -
891237 -             [See discussion with Hank Hatch on 960410, IBM could not
891238 -             understand automated management either, ref SDS 37 5577,
891239 -             which reflects Welch meeting with IBM on 941114, ref SDS 3
891240 -             5380.]
891242 -         ..
891243 -        Paperless Office is Here!
891244 -
891245 -        We reviewed the idea from the Mar 15 meeting to demonstrate how
891246 -        this can be done by setting up a typical executive's desk piled
891247 -        high with paperwork, and then sweep it onto the floor to show
891248 -        how all of the paper is managed faster, more accurately, and
891249 -        more comprehensively by technology, ref SDS 26 9924.
891250 -
891251 -             [On 960405 planning with Turner on this idea, ref SDS 36
891252 -             0940,
891254 -              ..
891255 -             [On 960627 Intel's Asilomar presentation outline shows
891256 -             planning to demonstrate potential and challenges of
891257 -             paperless office. ref SDS 47 5005, ref SDS 47 5109 and at
891258 -             ref SDS 47 3913 and ref SDS 47 8488]
891260 -         ..
891261 -        Marcy said technology cannot do this yet.
891263 -            ..
891264 -           Summary Connected to Details
891265 -
891266 -           We did a quick demonstration showing how the SDS Schedule
891267 -           summarizes current tasks, similar to the foil Marcy showed
891268 -           for Intel's Asilomar plan. ref SDS 0 3651  Opening a task
891269 -           reveals further summary that is connected to relevant
891270 -           management details in the record, and those details are
891271 -           connected to history, context, analysis and to controlling
891272 -           forces in contracts, laws, regulations, commitments and so
891273 -           on, showing the chronology of cause and effect that impacts
891274 -           earnings and success.
891276 -            ..
891277 -           To illustrate the method, we examined the idea considered on
891278 -           960315 for conducting a moch-project progress meeting at the
891279 -           Asilomar Conference to present the idea of "knowledge space"
891280 -           which Intel's technology can support when deployed using the
891281 -           SDS program.  The plan is to demonstrate how to achieve the
891282 -           "paperless office," also "virtual office," ref SDS 26 9924,
891283 -           which Intel is striving to achieve, as discussed with Dave
891284 -           Vannier on 950927. ref SDS 11 8943
891286 -            ..
891287 -           Connecting summary to details was demonstrated to David on
891288 -           950927. ref SDS 11 1830.  On 950626 the POIMS concept of
891289 -           "Controlled Visibility" was developed in connection with
891290 -           preparing requirements for improving the SDS Action Item
891291 -           system. ref SDS 8 2772
891293 -            ..
891294 -           Each task is a summary of a detailed action plan, or a Diary
891295 -           report of actual work performed, like this one.
891296 -
891297 -               [On 960507 Dave Vannier explained idea to use graphics
891298 -               instead of Communication Metrics for connecting summary
891299 -               to details. ref SDS 39 1111]
891301 -                ..
891302 -               [On 960519 reviewed general issue of connecting summary
891303 -               to daily management details. ref SDS 42 0000]
891305 -                ..
891306 -               [On 960620 developed concept to "knowledge space" that
891307 -               applies continual process of connecting summary to
891308 -               detail. ref SDS 45 3516]
891309 -
891311 -            ..
891312 -           Each report is summarized into a "foil" of main points in
891313 -           outline format, linked to its history.  Each point in the
891314 -           record gives instant access to relevant details, which are
891315 -           in turn linked to support documents and related events which
891316 -           can be accessed at the click of a button.  Accessing any
891317 -           record produces another summary linked to more detail and
891318 -           related history.  The environment comprises a huge labyrinth
891319 -           of connected knowledge and ideas, emulating human memory,
891320 -           but faster and more accurate.
891322 -            ..
891323 -           We used this record to show the process of applying human
891324 -           experience for "continual learning" called out in ISO, and
891325 -           "aligning communication" called out in PMBOK.  We accessed
891326 -           documents, several letters and analyses related to our
891327 -           discussion today.  We stepped back to discussions with Joan
891328 -           on arranging the meeting today, and with David and Marcy on
891329 -           prior understandings.
891331 -            ..
891332 -           We did not have time to examine Contacts, Publications,
891333 -           Documents, and Subject Index environments.  All of this,
891334 -           properly integrated, comprises technology support for
891335 -           leadership which General Hatch describes as mainstreaming
891336 -           the military process of gathering "intelligence." ref SDS 16
891337 -           line 110.
891338 -
891339 -
891340 -
891341 -
8914 -

SUBJECTS
SDS is Unique
Relational & Hierarchial DB Design
Automated Integration
Library - organize information
Operating System for People & Organizations
Analysis Converts Information into
Internet Needs Analysis, Integration with
Encyclopedia of Knowledge
Hierarchial and Relational Data Base Design
Operating System People Organizations KM SDS Enterprise Management

A012 -
A01301 -            ..
A01302 -           Integrating Relational & Hierarchical Structures
A01303 -
A01304 -           Marcy said other vendors could accomplish automated
A01305 -           integration of time, information, people and documents by
A01306 -           using DLL capability with intranets.
A01307 -
A01308 -           So far, however, there is no evidence any other vendor has
A01309 -           solved David's quest for an automated notebook to support
A01310 -           the management function.  It takes a long time and directed
A01311 -           attention to discover the right mix of relational and
A01312 -           hierarchical structures (per Morris explanation of SDS data
A01313 -           base structure on 910810, ref SDS 1 7793) that emulate
A01314 -           human thinking, which is essential to improve management.
A01315 -
A01317 -            ..
A01318 -           Internet Needs Integration with Analysis
A01319 -           Automated "Thinking"
A01320 -           Operating System for People and Organizations
A01321 -
A01322 -           We took a moment to review the record of IBM's event on Oct
A01323 -           11, 1995 at the San Jose Convention Center.
A01324 -
A01325 -           Steve Mills, Vice President for "Business Solutions" gave a
A01326 -           brilliant explanation of IBM's vision for the 21st century,
A01327 -           until he asked an aid to demonstrate IBM's technology....
A01328 -           ref SDS 12 5468.
A01329 -           ..
A01330 -           Steve's assistant showed a caricature of a woman named
A01331 -           "Wayne" floating through a graphical image of a library to
A01332 -           find information about stars and planets.  It turns out that
A01333 -           executives rarely need information about stars and planets,
A01334 -           or anything else in the library.
A01336 -            ..
A01337 -           David Letterman asked Bill Gates, during an appearance on
A01338 -           Letterman's TV program,
A01339 -
A01340 -               "what is the value of using the Internet for the average
A01341 -               person?"
A01343 -            ..
A01344 -           Mr. Gates noted the ability to look up information about
A01345 -           stars and planets, indicating that is a common example.
A01347 -            ..
A01348 -           Mr. Letterman astutely noted he can send someone to library
A01349 -           to get that if it is ever needed.
A01351 -            ..
A01352 -           He needs the analysis about using a joke he and his team
A01353 -           considered two months ago in a particular context and how it
A01354 -           fits with current objectives?  They need a way to build
A01355 -           their own library or encyclopedia of knowledge, and to
A01356 -           access it quickly.  The need an...
A01357 -
A01358 -                 Operating System for People and Organizations
A01359 -
A01360 -           ...discussed with Dave on 950927. ref SDS 11 8226
A01362 -            ..
A01363 -           Executives need technology that supports "Continually
A01364 -           Learning," called for by the ISO standards and aligning
A01365 -           understandings called out in the PMBOK.
A01366 -           ..
A01367 -           A library is a manual operating system for general
A01368 -           knowledge about the world.  Leaders need an automated
A01369 -           operating system for people and organizations to track and
A01370 -           organize their knowledge and ideas and its interaction with
A01371 -           the world. They need continual learning and traceability.
A01372 -           Intel can show at Asilomar how its technology can be
A01373 -           deployed to do this now, and do it better in 2 years, in 10
A01374 -           years and in 2010.
A01376 -      ..
A01377 -     [See meeting with Keith Kwasney, Project Controls Group Manager at
A01378 -     Intel on 970728 recognizing SDS organic subject structure as a
A01379 -     "library"function, ref SDS 51 1201.]
A01381 -      ..
A01382 -     [On 990427 NSF proposal for Enterprise Management on the Internet
A01383 -     creates Operating System for People and Organziations that applies
A01384 -     technology usefully. ref SDS 58 9522]
A01385 -
A01386 -
A01387 -
A01388 -
A014 -

SUBJECTS
Communication Engineer/Manager
Reengineering Communications
Cost/Benefit, Fear, Faith
Making more money
Add Value to Existing Staff
Grove Management Method, Thorough Notes,

A908 -
A90901 -         ..
A90902 -        Communication Manager
A90903 -
A90904 -        Marcy commented on the need for someone to capture the record
A90905 -        because there isn't enough time to create a record like this.
A90906 -        She feels this would be expensive.
A90907 -
A90908 -        Bill DeHart said that PG&E used a Communication Manager when
A90909 -        they tried SDS.
A90911 -         ..
A90912 -        Marcy feels leaders want to use technology directly to capture
A90913 -        and link up the record, even though Steve Mills used an
A90914 -        assistant at IBM's big convention in San Jose on Oct 11, as
A90915 -        discussed above. ref SDS 0 2946
A90916 -        ..
A90917 -        Marcy indicated that the proper way to demonstrate
A90918 -        leadership and technology is for an executive to get up on the
A90919 -        stage and say -  "Look...
A90921 -            ..
A90922 -           Here's How I make Money at...
A90923 -
A90924 -           See, here I discovered this opportunity and gave so and so
A90925 -           these instructions, and here is where they were carried out.
A90926 -           Here is where I got information in time on an important
A90927 -           matter.  Here is a report to my boss on his questions about
A90928 -           marketing plans and development schedules. Here is a
A90929 -           misunderstanding I fixed to avoid a mistake.  Here is my
A90930 -           task to follow up to make sure it gets done as I intend. See
A90931 -           how it is linked back to the problem and all the analysis,
A90932 -           documents and other information needed to do the work?
A90934 -            ..
A90935 -           Here are our earnings. We can help you do the same.
A90936 -
A90937 -              ...IBM convention ref SDS 12 4097, and discussion with
A90938 -              Morris at Chips, ref SDS 13 5902.
A90939 -
A90940 -              [See follow up at Asilomar Conference, ref SDS 48 1552.]
A90942 -               ..
A90943 -              [Andrew Grove's book "Only the Paranoid Survive"
A90944 -              published in 1996, advocates trying new methods, p 129
A90945 -              especially when things are going well. p 128  He
A90946 -              attributes his success to writing copious notes of
A90947 -              meetings and checking to clarify meaning. p 135, 145.
A90948 -              Grove says this takes discipline. p 145, ref SDS 55 3101
A90950 -         ..
A90951 -        Bill said experience at PG&E showed managers can accomplish the
A90952 -        above scenario by using an aide to apply SDS, similar to the
A90953 -        way accountants use spreadsheets and schedule engineers use CPM
A90954 -        programs.  There isn't enough time for managers to learn SDS
A90955 -        and capture the record when going from meeting to meeting. PG&E
A90956 -        has a Project Analyst position to support Project Managers.  It
A90957 -        was intended to upgrade those skills to include Communication
A90958 -        Manager, however, reengineering at PG&E at the end of 1994,
A90959 -        took the firm in another direction before this could be tested.
A90960 -        Thus, secretaries and other admin staff may be able to provide
A90961 -        some Communication Manager support, similar to the Admin roles
A90962 -        at Intel that maintain schedules, e.g., Joan, Florence.
A90964 -         ..
A90965 -        The Corps of Engineers has this idea under consideration, ref
A90966 -        SDS 16 line 240.
A90968 -         ..
A90969 -        However, for a meeting like the one today with Intel, greater
A90970 -        managerial experience is needed to create this record.  The
A90971 -        growing pool of experienced managers who need new skills are
A90972 -        logical candidates for the new Communication Manager role that
A90973 -        makes technology effective for leaders.  They would add value
A90974 -        to an organization by ensuring the traceability and continual
A90975 -        learning that are missing now.  Telematics has created this
A90976 -        position without using technology, ref SDS 19 line 86.  Some
A90977 -        planning has been done to present the Telematics story at
A90978 -        Asilomar and the results from PG&E to show value added by
A90979 -        technology through Communication Metrics, ref SDS 19 line 106
A90980 -        and ref SDS 15 line 415.
A90981 -
A90982 -
A90983 -
A90984 -
A910 -

SUBJECTS
Paperless Office, Document Management
Technology & Leadership Today
Communication Manager
Reengineering Communications
Intranets, Voice Data Entry

AG07 -
AG0801 -         ..
AG0802 -        Prototype Critique
AG0803 -
AG0804 -        David Vannier could include in the 2010 timeline of technology
AG0805 -        evolution where SDS is today and expected advances in the years
AG0806 -        ahead in terms of meeting his objective in the Byte article.
AG0807 -        After I demonstrate the SDS solution, David could conduct a
AG0808 -        critique where members of the audience participate to identify
AG0809 -        what is needed in addition to current capability.
AG0810 -        ..
AG0811 -        Marcy noted that SDS is a DOS application.  She feels a
AG0812 -        Windows user interface would be helpful.
AG0813 -
AG0814 -           [On 980307 review Andy Grove's book "Only the Paranoid
AG0815 -           Survive," he suggests trying ideas that may look "crummy"
AG0816 -           but do productive things. ref SDS 54 2836]
AG0818 -         ..
AG0819 -        David can explain that prototypes in the shop get to "ease of
AG0820 -        use" last; the question in 1996 is how can technology be useful
AG0821 -        to leaders.
AG0823 -         ..
AG0824 -        SDS reveals the secret of converting straw into gold.
AG0826 -         ..
AG0827 -        Speech Recognition; Intranets
AG0828 -
AG0829 -        Marcy said that speech recognition, discussed previously with
AG0830 -        David on 960103, ref SDS 17 0067, and intranets could add value
AG0831 -        to the SDS environment.  This could make for a lively dialog on
AG0832 -        what it takes to empower leadership through technology.
AG0833 -
AG0834 -
AG0835 -
AG0836 -
AG0837 -
AG09 -

SUBJECTS
Unique, No Other Product Has Accomplished
Lotus Notes & IBM, 910625
Studies, Intel, internal
Disallusioned by Technology
Change - Taking Quantum Leap
Change is Needed/Resisted, Innovation
Studies of New Technology
Automated Notebook
Evolution of Technology in Next 10 years

AP11 -
AP1201 -      ..
AP1202 -     Lotus Notes Has Some POIMS Capability
AP1203 -     Studies & Investigation to Discover Useful Technology
AP1204 -
AP1205 -     Marcy said Lotus Notes might be a good candidate for supporting
AP1206 -     Communication Metrics.  It is plausible that IBM's $3B investment
AP1207 -     should have some useful end game in mind.  Current evidence shows
AP1208 -     Lotus Notes does not support the "plan, perform, report" process
AP1209 -     managers use, and there are no plans to enable LN to do so, ref
AP1210 -     SDS 11 line 311.  This reflects the complexity of the challenge,
AP1211 -     rather than any lack of interest by IBM, Lotus, or its customers,
AP1212 -     per IBM's support for POIMS, ref SDS 3 line 185 and finding that
AP1213 -     SDS is more advanced than their existing management support tools,
AP1214 -     ref SDS 3 line 202.
AP1216 -      ..
AP1217 -     Intel can offer hope and courage for those who are disappointed
AP1218 -     and have given up trying to improve leadership through technology,
AP1219 -     ref SDS 11 line 543, ref SDS 11 line 721.  You can show the dreams
AP1220 -     of a "paperless" office are alive, and like all new technologies
AP1221 -     we are on a continuum toward that goal.  SDS shows it can likely
AP1222 -     be done, but like the alphabet, it needs initial disciples, people
AP1223 -     who have faith in the power of knowledge and who will to reach out
AP1224 -     for it. Like turning straw into gold, we can convert information
AP1225 -     into knowledge to build a winning partnership between leadership
AP1226 -     and technology.  Intel's help is crucial to reach this goal.
AP1228 -      ..
AP1229 -     Dr. Landauer's book on the "Trouble with Computers" says new
AP1230 -     claims must be tested, ref SDS 9 line 461.  Intel can lead the
AP1231 -     way by announcing at Asilomar tests along the model of PG&E and
AP1232 -     like those reported in Byte magazine in the Nov 1995 issue on the
AP1233 -     IAL, and cited in my letter to David on Nov 11, 1995, ref DIP 4
AP1234 -     line 37.  While the IAL unit has since been "reengineered," ref
AP1235 -     SDS 15 line 275, Intel's goal to find useful technologies to
AP1236 -     sustain and grow its markets remains.
AP1238 -      ..
AP1239 -     Only testing can show that technology makes it cost effective for
AP1240 -     a Communication Manager to capture the record at the Division,
AP1241 -     Department, Project, or Team level, or for a single executive.
AP1242 -     Testing can disclose that SDS accelerates writing and linking by
AP1243 -     virtue of access to knowledge managers do not presently have.
AP1244 -     Without testing, concerns about not having enough time to read and
AP1245 -     write and that Communication Managers are too expensive, are only
AP1246 -     excuses, simply unfounded speculation under the traditional credo
AP1247 -     of ignorance, fear and denial that burden all new breakthroughs.
AP1249 -      ..
AP1250 -     The door prize idea could support developing evidence from other
AP1251 -     firms to penetrate unfounded speculation, ref SDS 26 line 419, by
AP1252 -     inviting doubters to participate in a field study.
AP1254 -      ..
AP1255 -     Another test could be done at the academic level to evaluate the
AP1256 -     prospects for lifting the capacity to think, remember and
AP1257 -     communicate when, like the alphabet, children are provided these
AP1258 -     skills through formal education, ref SDS 26 line 448.
AP1260 -      ..
AP1261 -     Marcy is unsure who at Intel should review these ideas.  She
AP1262 -     suggested submitting a proposal that summarizes on a single page
AP1263 -     the study objectives and benefits.
AP1264 -
AP1265 -        [I will coordinate with David on studies per our discussion on
AP1266 -        Jan 3, ref SDS 17 line 233, and telecon with Marcy 960327.]
AP1267 -
AP1268 -
AP1269 -
AP1270 -
AP13 -

SUBJECTS
Attendance Inducements
Attendance Goal
Visual Aids, Overhead Projector

AS05 -
AS0601 -  ..
AS0602 - Attendance
AS0603 -
AS0604 - Marcy asked about the number of attendees expected and the mix of
AS0605 - industries.
AS0606 -
AS0607 - Bill said from 80 to 120 people have attended Asilomar in the past.
AS0609 -  ..
AS0610 - Attendance inducements and publicity have not yet been evaluated for
AS0611 - impact on attendance this year.  Intel's presentation on future
AS0612 - technology to help solve the skills deficit and address the downsizing
AS0613 - dilemma, will draw attendance.  This presents a controlled opportunity
AS0614 - to try ideas on an interested, if skeptical audience.
AS0615 -
AS0617 -  ..
AS0618 - Video Support
AS0619 -
AS0620 - Marcy requested this support.  We considered whether Intel could
AS0621 - provide it.  Marcy said it would require a truck to move a large
AS0622 - piece of equipment.
AS0623 -
AS0624 - Bill will investigate the video support issue.  We need to make sure
AS0625 - well in advance of the event that this equipment is adequate to
AS0626 - support Intel's needs.
AS0627 -
AS0628 -
AS0629 -
AS07 -

SUBJECTS
Schedule/WBS

AT03 -
AT0401 -  ..
AT0402 - Rev 0 - May 17
AT0403 -
AT0404 - Marcy wants to meet on May 17 to review Intel's progress on developing
AT0405 - the presentation.  This will be Intel's rev 0.
AT0406 -
AT0407 -    [See follow up at ref SDS 43 line 94.]
AT0408 -
AT0409 -
AT0410 -
AT05 -