CONTACTS 
0201 - IBM Internet                       800 821 4612 fax or 800...
020101 - Mr. Donald McKenzie; Technical Support

SUBJECTS
CPU #8, 586, Software, OS2, Internet
Internet, Transfer/Receive from Same Server
159529 Mail not received

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 18 0000, ref SDS 17 0000.
060702 -
060703 - We have not been able to connect to the local internet server for
060704 - Concord which is in San Ramon.  So, I connected to the server in San
060705 - Francisco and transmitted stuff to the rowelch account.
060706 -
060707 - Talked to Chad.
060708 -
060709 - He said we should be able to get our mail from any internet location
060710 - anywhere in the world.
060711 -
060712 - He gave me an incident number:  159529
060713 -
060714 - Someone will call back.
060715 -
060716 -
060717 -
060718 -  ..
0608 -
0609 -
0610 - 1112 IBM called back
0611 -
061101 - Talked to Tammy.  She asked if we have the latest version of
061102 - Ultimail.  We seem to have it.
061103 -
061104 - She sent a test message.  I received it okay.  She will try to find
061105 - out what happened to the mail I sent from Millie's apartment.
061106 -
061107 - Tammy asked if we would like a list of other Internet mail programs,
061108 - other than Ultimail Light.  She will send it via email.
061109 -
061110 -
061111 - Downloading Mail
061112 -
061113 - I explained the problem we have been having.  Tammy will send an
061114 - indicent to IBM and have them call us.  We described the problem thus:
061115 -
061116 -     How does customer download messages from Ultimail and from Web in
061117 -     80 column ascii format.  When we export a file it shows up in our
061118 -     editor as a single line with a lot of extraneous control
061119 -     characters.
061120 -
061121 - Tammy will submit this and send us the incident number and the
061122 - message she sends to IBM.
061123 -
061124 -
061125 -
061126 -
061127 -
061128 -
0612 -