CONTACTS 
0201 - Corps of Engineers, SFD                                                                                                                                            O-00000632 0201
020101 - Mr. Max R. Blodgett, II, P.E., L.S.
020102 - Construction - Operations Division

SUBJECTS
SDS Demonstration, Locate Decision Maker
Executive Support, Scribe

0804 -
0804 -    ..
0805 - Summary/Objective
0806 -
080601 - Follow up ref SDS 23 0000, ref SDS 19 0000.
080602 -
080603 - Per the letter on 960102, ref DIP 3 0000, submitting the NWO paper,
080604 - notes of discussions with General Hatch, and the agenda for the
080605 - Asilimar Conference, demonstrated how SDS accomplishes Communication
080606 - Metrics; discussed expertise and role of Communication Manager
080607 - described in the NWO paper.
080609 -  ..
080610 - Max requested proposed language for doing a pilot project to evaluate
080611 - SDS.
080612 -
080613 -     [On 960108 submitted proposal. ref SDS 28 0001]
080614 -
080615 -     [On 960116 Max wanted help following up on action items.
080616 -     ref SDS 29 3086
080618 -      ..
080619 -     [On 960913 a contract to test Communication Metrics was awarded.
080620 -     ref SDS 37 0000
080621 -
080623 -  ..
0807 -
0808 -
0809 - Progress
0810 -
081001 - Max was tied up until oa 1030 meeting about a relocation of their
081002 - organization in April.
081004 -  ..
081005 - Used discussion with Jack Farless at ref SDS 24 line 77, to guide this
081006 - meeting.
081007 -
081008 -
081010 -  ..
081011 - Scribe Ensures "Intelligence" is Added to Information
081012 -
081013 - Max said he liked the article on Communication Metrics.  He recalled
081014 - several times the idea of a "Scribe" to ensure critical "intelligence"
081015 - is captured, ref OF 2 6369 and ref OF 2 3016.  He feels very strongly
081016 - that the modern management environment needs a new work role, as
081017 - related on 950223, ref SDS 11 4851, and cited by General Hatch in our
081018 - discusson on 951229. ref SDS 22 2036
081019 -
081020 -     [On 960410 General Hatch cited growing need to organize constant
081021 -     flow of information. ref SDS 34 5839.]
081023 -      ..
081024 -     [On 960920 Max remembered the "Scribe" role. ref SDS 38 0030]
081026 -      ..
081027 -     ["Scribe" later became a limitation on the role of a Communication
081028 -     Manager as not speaking and being a note taker who prepares a
081029 -     stenographic record of proceedings, ref SDS 46 8505, ref SDS 47
081030 -     5547, and ref SDS 49 3425.]
081032 -      ..
081033 -     [On 980403 Max saw need for a scribe to capture intelligence from
081034 -     meetings. ref SDS 60 4033]
081036 -      ..
081037 -     [On 980803 Max recognized from reading a history of civilization
081038 -     the importance to the management process of the "scribe" role,
081039 -     because managers do not have time to read and write in the modern
081040 -     era. ref SDS 61 4192]
081041 -
081042 -
081043 -
0811 -

SUBJECTS
Competitive Bidding Impedes Budgeting for
Budgeting to Fail
Ignorance, Fear, Denial
Cost/Benefit, Fear, Faith
CPM, Not Enough Time, Bill Lord resisting
Bad Management Overwhelming Desire Fear Technology Changes Too Fast N
Bad Management Overwhelming Tendency People Lazy Like to Work Fast Ea
Penny Wise Pound Foolish Avoids Front-end Investment, FBI Example
Good Management Must be Specified Mandated by Law Because Desire for
Files Containing Records of All Contractual Actions Shall be Establis
Files Must be Maintained at Organizational Levels that Ensure Effecti
Documentation in Files Shall Consitute Complete History of Transactio

3014 -
301501 -  ..
301502 - Competitive Bidding Specify Com Metrics Require Improve Management
301503 - Communication Metrics, Cost & Schedule Control
301504 -
301505 - Max feels the overwhelming tendency for everyone to be "penny wise and
301506 - pound foolish," hoping to get by cutting corners on good management
301507 - under the excuse of expediting to "save" money, means Communication
301508 - Metrics must be specified, as a requirement in the bid documents.
301509 - Like cost and schedule control, reviewed on 950603, ref SDS 14 8845,
301510 - contractors feel they are at a competitive disadvantage, if Com
301511 - Metrics is priced in their bids without a requirement for all bidders
301512 - to price the same scope, as discussed yesterday on 960104. ref SDS 25
301513 - 1100  If Com Metrics is not mandated, along with superintendence, then
301514 - the low bidder will omit Com Metrics, and another huge mess will occur
301515 - like they have now on the Oakland Harbor project.
301516 -
301517 -     [On 960301 view of management as "unproductive overhead" shows
301518 -     that overcoming resistance to good management requires specifying
301519 -     requirements in contracts. ref SDS 33 4692
301521 -      ..
301522 -     [On 970418 USACE developed scope of services for specifying Com
301523 -     Metrics, ref DRP 1 4929, per Max's planning today. ref SDS 54 2644
301525 -      ..
301526 -     [On 010908 bad management attractive like fools gold. ref SDS 64
301527 -     YF5O
301529 -  ..
301530 - Max's recommendation reflects experience on Broadwater Dam where good
301531 - management using SDS and CPM for effective planning looked like
301532 - overkill, reported on 890324. ref SDS 1 LZ5F  Even though, like CSCSC
301533 - reviewed on 930929, ref SDS 5 Q36H, and CPM, reviewed on 950202,
301534 - ref SDS 10 0333, and again on 950223, ref SDS 11 3957, Communication
301535 - Metrics reduces the cost of performing the work by strengthening
301536 - management, Contractors are unable to make the leap of faith in the
301537 - value of planning without a transitional period of bidding good
301538 - management as an express "requirement" in order to acquire sufficient
301539 - experience to learn that working intelligently saves time and money.
301540 -
301541 -     [On 981027 saving money with better management takes a miracle.
301542 -     ref SDS 62 7315
301544 -  ..
301545 - Like CPM 40 years ago (reviewed on 950603), an established culture
301546 - takes time to absorb new skills. ref SDS 15 8845  People need an
301547 - opportunity to gain the experience necessary to discover that
301548 - investing intellectual capital earns more than it costs in time and
301549 - money, like farming.  We save a lot of time by dedicating someone to
301550 - put seeds in the ground and cultivate the harvest for months so the
301551 - rest of us have time for important meetings, phone calls, faxes and
301552 - email. Investing knowledge and ideas in SDS should yield an even
301553 - bigger savings in time and money than does farming, as reviewed on
301554 - 950426. ref SDS 13 4404  It took thousands of years for the culture to
301555 - catch on that investing is a rewarding strategy.
301557 -  ..
301558 - Expediting this timeline for Communication Metrics requires specifying
301559 - this new method so bidders feel they are competing on an equal
301560 - footing, otherwise they are afraid to try new methods that are outside
301561 - their experience.
301563 -  ..
301564 - Max posed the prospect of requiring contractors to generate the SDS
301565 - record so it is simultaneously available to the Corps of Engineers.
301566 -
301567 -      [See follow up at ref SDS 29 0092; and on 960925 began using SDS
301568 -      on Oakland Harbor project, ref SDS 40 0100.]
301569 -
301570 -      [See partnering proposal on 971021. ref SDS 57 0000]
301572 -       ..
301573 -      [On 970815 Turner feels Communication Metrics puts contractors at
301574 -      cost disadvantage. ref SDS 36 2958]
301576 -       ..
301577 -      [On 011210 introducing a new way of working takes 50 years for
301578 -      people to catch on. ref SDS 65 R66K
301579 -
301580 -
301581 -
301582 -
301583 -
301584 -
3016 -

SUBJECTS
Collaboration, Executive Support
Strong Communication Skills
Leadership is Talking; Needs Understanding
Discover & Fix Mistakes
Meaning, Maintain Shared/Common
Dig Out of the System, Proactive Analysis
Information Highway New Environment Needs
Communication Manager Not Replace
Communication Main Factor Management Productivity Success 90% of Time
Leadership Needs Intelligence
Shared Meaning Duty of Leadership

5413 -
541401 -  ..
541402 - Collaboration - Executive Support Ensures Timely Follow Up
541403 -
541404 - Max recognized the need for new support as a result of the Information
541405 - Highway and downsizing, leading to a condition where fewer people are
541406 - responsible for more information.  He asked how the Communication
541407 - Manager interacts with executives being supported?
541408 -
541409 -      [See meeting with Turner, ref SDS 30 0300, discussion with
541410 -      General Hatch on Leadership Aide, ref SDS 34 0002, and ref SDS 34
541411 -      3229, application to COE contract, ref SDS 31 1129, and example
541412 -      at ref SDS 51 3009, on Action Items at ref SDS 52 7768,...
541414 -       ..
541415 -      see graph on leadership and metrics from meeting with Intel, per
541416 -      ref SDS 55 0050.]
541417 -
541418 -
541420 -     ..
541421 -    Example - DNRC Collaboration
541422 -
541423 -    We used the record of discussions on Dec 5, 1991 with Wayne Wetzel,
541424 -    Deputy Director at DNRC, to illustrate the collaboration that
541425 -    occurs between executives and a Communication Manager, ref SDS 3
541426 -    8402.
541427 -
541428 -         [See follow up discussion with Max at ref SDS 38 0030.]
541429 -
541431 -     ..
541432 -    Communication Is More Than "Talking"
541433 -
541434 -    Briefly reviewed the broader concept of "communications" as
541435 -    covering...
541436 -
541437 -                       •  Leadership
541438 -                       •  Understanding
541439 -                       •  Follow Up
541440 -
541441 -        ...set out in the NWO paper, ref OF 2 3279
541442 -
541444 -         ..
541445 -        "Strong Communication Skills" Supports Leadership
541446 -        -------------------------------------------------
541447 -        Everybody wants these skills, but what does it mean?
541448 -
541449 -        People view "communication" as talking other people into doing
541450 -        things. This is evident from solicitations for people with
541451 -        "strong communication skills."  Such ads seek applicants who
541452 -        can talk well and craft a coherent letter. This, however, is
541453 -        only the "leadership" component of communications.
541455 -         ..
541456 -        The Communication Manager is a new skill position to support
541457 -        "understanding" and "follow Up."  The new environment of the
541458 -        Information Highway requires this new solution.
541459 -
541460 -            [See Turner on correlation with construction practices and
541461 -            culture, ref SDS 30 8508, and ref SDS 30 6930, and on
541462 -            "Strong Communicator" at ref SDS 30 8840.]
541463 -
541465 -     ..
541466 -    Build & Maintain Shared Meaning; Credits Others with Success
541467 -    Discover Opportunity, Avoid and Fix Mistakes, Intelligence
541468 -
541469 -    The Communication Manager visits with people, attends meetings and
541470 -    discussions to align new information with the record (contract,
541471 -    correspondence, CPM, etc.), organize and summarize information for
541472 -    effective leadership.  The generic name for this support is
541473 -    "intelligence" cited by General Hatch on 951229, ref SDS 22 2036,
541474 -    and explained in the POIMS paper. ref OF 1 0582
541476 -     ..
541477 -    This role discovers, through the SDS "intelligence" process, gaps
541478 -    and conflicts (i.e., misunderstanding), as well as nuance,
541479 -    correlations and implications that are otherwise overlooked in the
541480 -    rush to keep up on the Information Highway, i.e., going from
541481 -    meeting to meeting, to phone call, to email, etc.
541482 -    ..
541483 -    The Com Manager credits success to others with responsibility
541484 -    for carrying out the work.  The Com Manager's name rarely appears
541485 -    in the record.  An example of executive support is reported on
541486 -    911205. ref SDS 3 8402  The aim is to raise issues for timely
541487 -    action, and avoid raising temperatures that cause anger and ill
541488 -    will that reduces productivity.
541490 -     ..
541491 -    Another example is the DNRC plant inspection reported on 911004.
541492 -    ref SDS 2 3394.
541494 -     ..
541495 -    The SDS diary builds organizational memory under management theory
541496 -    and standards for "continual learning" and "traceability to
541497 -    original sources," also called "alignment," and an "audit trail,"
541498 -    which enable for controllable action items in the Schedule,
541499 -    reviewed on 950721. ref SDS 16 1740  This process maintains shared
541500 -    meaning among affected parties for the period required to perform
541501 -    the work.
541502 -
541503 -         [On 960209 contract scope discussions in Feb with Tom Keesling
541504 -         at ref SDS 31 5948 and on "collaboration at ref SDS 31 1129
541506 -          ..
541507 -         [On 960913 USACE contract calls for Communication Metrics, see
541508 -         ref SDS 37 7734
541510 -          ..
541511 -         [On 960920 discussed with Tom and Max goals to improve
541512 -         productivity of meetings. ref SDS 38 8854, ref SDS 38 4261,
541513 -         ref SDS 38 8344]
541515 -          ..
541516 -         [On 970728 John Azeveda cited need for better management
541517 -         productivity. ref SDS 56 2026]
541518 -
541519 -
5416 -

SUBJECTS
Technology & Management Science Together
SDS Supports Effective Executive Work
Technology Makes Communication Metrics
Automated Integration of Management Tasks
Add Value to Existing Staff
Communication Manager Specialist for
Complexity Requires Technology/Specialists

6109 -
611001 -         ..
611002 -        SDS Adds Value
611003 -
611004 -        The above scope is not practical without a tool like SDS that
611005 -        automates the effort so it can be done quickly, accurately and
611006 -        is immediately available to support the work.  This is the
611007 -        incite General Hatch made in correlating Communication Metrics
611008 -        with the military "intelligence" effort, ref SDS 22 2036.
611009 -        Communication Specialists without a tool like SDS can only
611010 -        operate in a department where findings are assembled over weeks
611011 -        and months.  Similarly, SDS without a specialist is like an
611012 -        airplane without a pilot.  Mainstreaming Communication Metrics,
611013 -        makes everyone a "pilot," offering a new source of knowledge
611014 -        that multiplies the power of reading and writing.
611015 -
611016 -             [On 960410 General Hatch commented further at his office
611017 -             with Fluor Daniel Corporation. ref SDS 34 3884.]
611019 -     ..
611020 -    Co-Location Helpful
611021 -
611022 -    An executive regularly collaborates with the Communication Manager
611023 -    to obtain "analysis" (writing it down and linking it up in SDS to
611024 -    original sources) of whether understandings that sounded brilliant
611025 -    in a meeting, can withstand careful scrutiny, and whether
611026 -    additional implications and nuance emerge with respect to
611027 -    opportunities and risks that require further consideration.
611029 -         ..
611030 -        Converting Information into Knowledge
611031 -
611032 -        What did we say, what did we hear, see and do?  Is it really
611033 -        internally consistent; and, is it externally consistent, i.e.,
611034 -        "aligned," with control criteria like a contract, policy,
611035 -        regulation, law, industry standard, policy, prior commitments
611036 -        in letters, phone calls, schedules, budgets?
611037 -
611038 -           [On 960227 discussion on wisdom, ref SDS 32 0022]
611040 -         ..
611041 -        The aim is to avoid drifting off course, cited in the NWO...
611042 -        paper. ref OF 2 5827
611044 -     ..
611045 -    Max asked how this is accomplished?  I pointed out it requires in
611046 -    many cases co-location, similar to a leadership aid, or secretary.
611047 -
611048 -         [On 960410 discussion with General Hatch. ref SDS 34 3229]
611049 -
611050 -         [See discussion with Jim Stout, Counsel for COE SF District,
611051 -         ref SDS 45 8588.]
611053 -          ..
611054 -         [See discussion with Tom White on objections by Port of
611055 -         Oakland, ref SDS 48 3399.]
611056 -
611057 -
611058 -
6111 -

SUBJECTS
Add Value to Existing Staff
Secretarial Support

6404 -
640501 -     ..
640502 -    Secretarial Support
640503 -
640504 -    It is expected the role of secretary will expand to accomplish some
640505 -    of this because that role already supports an executive's schedule.
640506 -    Adding Communication Metrics can include routine data entry in the
640507 -    diary, making connections with scheduled tasks, and perusal of the
640508 -    record under close supervision of the executive, per discussion
640509 -    with Jeff Ghilardi at ref SDS 9 line 184.
640510 -
640511 -
640512 -
640513 -
6406 -

SUBJECTS
Debugging Management Mistakes
Risk Management, Avoid Mistakes on
Expertise in Discipline NOT Essential for
Dig Out of the System, Proactive Analysis
Communication Engineer/Manager
Analyst/Detective/Investigator
Subject Indexing
Expertise in a Discipline Unnecessary

7710 -
771101 -     ..
771102 -    Risk Management - "Debugging" Decisions
771103 -
771104 -    Creating and managing the Subject Index entails setting up an
771105 -    organic subject structure of information similar to a WBS, CPM,
771106 -    Chart of Financial Accounts, Cost Control Codes, etc.
771107 -
771108 -    Deciding who to notify, who to check with, what to ask, drawing
771109 -    ideas and information from key people and documents, as a business
771110 -    metric for daily communication, is a special set of expertise which
771111 -    might be called proactive intelligence, as discussed in the POIMS
771112 -    paper, ref OF 1 5820 (see also the New World Order... paper on the
771113 -    law as after-the-fact intelligence for management. ref OF 2 2536)
771114 -
771115 -         [On 980127 developed this idea. ref SDS 59 4085]
771116 -    ..
771117 -    If we think of the "management" process as analogous to a
771118 -    computer programmer, our aim is to "debug" the defects in
771119 -    understanding that occur each day in the work managers perform,
771120 -    before a critical mass of misunderstanding causes damage. (see
771121 -    discussion with PG&E on 940820. ref SDS 7 7767)
771122 -
771123 -    "Debugging management" requires dedicated time because managers do
771124 -    not have enough time to think, and an experienced manager, as a
771125 -    component of risk management.  While the "aid" works closely with
771126 -    the executive, the role is a new organizational resource made
771127 -    necessary by the increased risks from faster information flow at
771128 -    the end of the 20th century.
771130 -     ..
771131 -    See article on "Risk Management" principles. ref SDS 20 5988
771132 -
771134 -  ..
771135 - "Expertise" of Communication Manager
771136 - Organic Subject Structure Aligns Information with Policy, Contracts
771137 -
771138 - Max asked whether a Communication Analyst must have expertise in a
771139 - particular field, e.g., engineering, personnel, administration, law,
771140 - finance.  He noted that his work covers a wide range of disciplines.
771141 -
771142 - How can the Communication Manager help him, and how can SDS organize
771143 - information adequately?
771144 -
771145 -    We examined the organic structure of SDS subject management that
771146 -    permits limitless organization of information according to
771147 -    objectives, WBS, budgets, schedules, contract provisions, or any
771148 -    convenient structure, so it can be assembled at the level of detail
771149 -    needed.
771150 -
771151 -        [On 961011 reviewed with Max initial subject index for Oakland
771152 -        Harbor project. ref SDS 43 7399]
771153 -    ..
771154 -    I related the discussion last week with Morris Jones, VP
771155 -    Chips & Technologies, showing expertise is helpful, but management
771156 -    savvy is more critical to performing Communication Metrics.
771157 -    ref SDS 21 4772 The mix of skills needed are:
771158 -
771159 -            Analyst/Detective
771160 -            Reporter
771161 -            Planner (WBS, CPM, C/SCSC)
771162 -            Advocate (Contracts, Law)
771163 -            Diplomat (raise issues/ideas, not temperatures)
771164 -            Psychologist
771166 -        ..
771167 -       [On 960721 discussed with Morris. ref SDS 35 0003
771169 -        ..
771170 -       [On 961017 discussion about role of asking questions to discover
771171 -       alignment or lack thereof with commitments and obligations....,
771172 -       ref SDS 44 1127
771174 -        ..
771175 -       [On 981215 discussed re Moscone project. ref SDS 63 2090
771177 -     ..
771178 -    Wisdom More Valuable than Technical Skills Using SDS
771179 -
771180 -    A key attribute for performing Communication Metrics is "wisdom"
771181 -    derived from experience, per analysis on 951106, ref SDS 17 4583,
771182 -    which is why it makes sense to tap the pool of early retirees who
771183 -    need a new assignment.  They are more likely to be able to
771184 -    recognize what they don't "know" that needs further investigation.
771185 -    They have the experience to know that an essential predicate to
771186 -    action is to gain "understanding."  Older people are more likely to
771187 -    possess the confidence and interpersonal skills to deal with a wide
771188 -    range of hierarchy needed to dig out of the system
771189 -    misunderstandings at an early enough stage so corrective action can
771190 -    be taken before losses and delays occur that later mushroom into
771191 -    conflict.
771192 -
771193 -       [On 960227 discussion on wisdom, common sense, ref SDS 32 7330
771195 -        ..
771196 -       [On 981215 discussed re Moscone project. ref SDS 63 2090
771197 -
771198 -
771199 -
771200 -
7713 -

SUBJECTS
Unlimited Capacity for Data Base
Capacity of Diary, Unlimited

7904 -
790501 -  ..
790502 - SDS Has Unlimited Capacity
790503 -
790504 - Max said he gets about 200 email per month.  While we talked several
790505 - beeps occurred indicating email being received.  Max indicated the
790506 - email program directory and/or his hard disk cannot store the volume
790507 - he receives, so periodically it is offloaded to floppy disks.  He
790508 - asked about the capacity of SDS.
790509 -
790510 -    I mentioned the discussion with Jack Farless on a related point
790511 -    when we met on Wednesday, 960103. ref SDS 24 1216  Jack asked how
790512 -    SDS "manages" a continuous stream of information to create and
790513 -    maintain links of cause and effect with objectives, requirements
790514 -    and commitments from information sent and received at different
790515 -    times?  This advance is explained in the New World Order... paper
790516 -    as integrating time and information to create knowledge, ref OF 2
790517 -    2247
790518 -
790519 -
790520 -
790521 -
790522 -
790523 -
790524 -
790525 -
7906 -

SUBJECTS
Integration (Time, Information, Management
E-Mail Management
Automated Knowledge Stream, Replace
Information Integrated with Time, People
Subject Indexing
Organization, Structure for Information,
Military Intelligence, Traceability
Litigation Support
Hiccups, Identify Conflicting

9111 -
911201 -  ..
911202 - Integrating Time & Information
911203 -
911204 - Max asked how SDS lets people get information from documents and email
911205 - on various subjects that is generated a month or several years apart?
911206 -
911207 - He mentioned this is difficult with COE's email system.  Recently he
911208 - considered a data base search program that costs $20K.
911209 -
911210 -    SDS offers a variety of paths to retrieve information because when
911211 -    information is needed, usually the context is different from when
911212 -    it was created, so the mind's view of what the information means
911213 -    and its associations is different.  This makes "keyword" searches
911214 -    the least efficient way to get information.
911216 -     ..
911217 -    Litigation Support
911218 -
911219 -    Max said he would like to be able to get information based on a
911220 -    hierarchy of subject content.  He feels this would be very helpful
911221 -    to the Corps is assembling information for resolving disputes that
911222 -    occur in litigation.
911224 -     ..
911225 -    I explained that fast, facile information retrieval is an important
911226 -    feature of SDS that is essential for Communication Metrics. POIMS
911227 -    technology calls this:
911228 -
911230 -                      ..
911231 -                     Organic Subject Structure
911232 -
911233 -        ...see "POIMS, The Art of Automated Management for the 21st
911234 -        Century." ref OF 1 1110
911235 -
911236 -        [On 960920 discussed capturing "hiccups" on dispute resolution,
911237 -        ref SDS 38 8854.]
911239 -         ..
911240 -        [On 961011 Max cited need for litigation support. ref SDS 43
911241 -        3348]
911243 -         ..
911244 -        [See example where this was done for Max under a COE contract,
911245 -        ref SDS 51 line 124.]
911247 -         ..
911248 -        [See report for COE counsel at ref SDS 53 line 66.]
911250 -     ..
911251 -    We did a few reports across several months and years to demonstrate
911252 -    how SDS assembles information in seconds from a 140 MB data base
911253 -    (about 20,000 records) using the SDS Subject Index.  Any field of
911254 -    endeavor and any level of detail can be managed by this unique
911255 -    system.
911257 -     ..
911258 -    SDS provides cross-identification so information can be located
911259 -    under collateral contexts.  We did a few reports by contact
911260 -    (organization, and individual), and by document, i.e.,
911261 -
911262 -        •  Where did this document come into the system?
911263 -
911264 -        •  When and what work has been performed in connection with a
911265 -           document?
911266 -
911268 -     ..
911269 -    Automated Citations
911270 -
911271 -    This is described in the New World Order paper as "automated
911272 -    thinking" and as "Automated Religion."  Max and I used it often
911273 -    during our visit to instantly get information that relates to our
911274 -    discussion today.  Like the human mind, once we focus on a body of
911275 -    information, SDS leads to a wide web of related information that
911276 -    supports understandings by reference to original sources.
911277 -
911278 -
911280 -  ..
911281 - Corps of Engineers Evaluation Project
911282 -
911283 - The demonstration today of SDS showed contacts with George Washington
911284 - University earlier this morning on teaching a class in Communication
911285 - Metrics, ref SDS 26 0001
911286 -
911287 - Max asked about me training Corps of Engineers people to use SDS to
911288 - perform Communication Metrics.
911290 -  ..
911291 - Max said we need to define the skills and experience that qualify
911292 - people for this new discipline.
911293 -
911294 -     [On 970418 USACE issued a report on Com Metrics that includes
911295 -     scope of services explaining qualifications. ref SDS 54 2644
911297 -  ..
911298 - We considered the advantage of doing a pilot project so the Corps of
911299 - Engineers can gain experience to evaluate this point, similar to the
911300 - experience at PG&E where Welch demonstrated the role of Communication
911301 - Manager or Analyst.
911303 -  ..
911304 - This project would determine the skills and experience needed for
911305 - training Corps of Engineers' staff to provide Communication Metrics
911306 - support.  It would also show how Communication Metrics can be
911307 - specified as a control requirement for contractors bidding COE work.
911308 - These objectives can be accomplished in conjunction with performing
911309 - needed management support on a project or any GA matter.
911311 -  ..
911312 - Max said that the District has a new contract underway to deepen the
911313 - Oakland Harbor.  He feels the size and complexity of the work presents
911314 - an opportunity for pilot testing the value added of Communication
911315 - Metrics.  He feels that communication and management being carried out
911316 - by the project engineer, who reports to the Resident Engineer in
911317 - Sausalito, who in turn reports to Max, is showing signs of needing
911318 - support.  Max feels the the examples of SDS records he saw today are
911319 - the kind of help needed.
911320 -
911321 -     [....later in afternoon submitted proposal for pilot testing SDS.
911322 -     ref SDS 27 0001
911324 -      ..
911325 -     [On 960106 met with Max and Tom Keesling on piloting testing SDS
911326 -     on DMMO meetings. ref SDS 29 0001
911328 -      ..
911329 -     [On 960116 Max indicates that administrative complexities make it
911330 -     difficult to issue a contract for Com Metrics to support the
911331 -     Oakland Harbor project. ref SDS 29 5839
911333 -      ..
911334 -     [On 960913 signed contract to pilot test SDS for Com Metrics for
911335 -     supporting Oakland Harbor project. ref SDS 37 7734
911337 -      ..
911338 -     [On 960924 Max exercised leadership to invigorate pilot testing
911339 -     SDS for Com Metrics on Oakland Harbor project. ref SDS 39 4454
911341 -      ..
911342 -     [On 961206 USACE developed plans to expand use of Com Metrics on
911343 -     Oakland Harbor project and other applications. ref SDS 50 1204
911345 -      ..
911346 -     [On 970418 USACE issued a report on Com Metrics. ref SDS 54 3368
911347 -
911348 -
911349 -
911350 -
911351 -
911352 -
911353 -
911354 -
911355 -
911356 -
911357 -
911358 -
911359 -
911360 -
9114 -