CONTACTS 
0201 - Intel Corporation
020101 - Mr. David Vannier; Director of Mobile Architecture
020102 - Mail Stop SC9-28

SUBJECTS
PMI Event Program, Planning
Jul Event, Speakers, Intel
Technological Impact on Practice of
Faith/Courage to Try Automated Integration
Survey of Attendees, Door Prize, Voice Data Entry
Faster Processors Minimally Improve
Microcosm Power to Organize, Link Complex

1309 -
1309 -    ..
1310 - Summary/Objective
1311 -
131101 - Follow up ref SDS 28 4432, ref SDS 17 0636.
131102 -
131103 - Reviewed PMI event agenda and identified some ideas to support David's
131104 - presentation, including coordination with Morris Jones at Chips and
131105 - Technologies.  Set target to meet in Feb to coordinate David's outline
131106 - with the scope of other presenters.
131107 -
131108 -    [Submitted confirmation at ref SDS 31 5555.]
131110 -     ..
131111 -    [See coordination with Morris later today. ref SDS 30 1980]
131113 -  ..
131114 - David seemed to confirm the effect that limited time has on executive
131115 - work practices.
131116 -
131117 -
131119 -  ..
1312 -
1313 -
1314 - Discussion
1315 -
131501 - While I set up the CPU to do our meeting, David examined the PMI Event
131502 - agenda, ref OF 3.  He has not had time to review the New World
131503 - Order... paper, however he recalled the ideas from our Sep 27 meeting
131504 - ref SDS 17 4106 and ref SDS 17 2867 (confirmed in the Oct 4 letter,
131505 - ref DIP 1 line 29, submitted at ref SDS 18 5849).
131507 -  ..
131508 - Initially, we reviewed the scope of Event speakers showing the context
131509 - of Intel's presentation (per ref SDS 23 3579):
131510 -
131511 -
131512 -                    Taking the Quantum Leap
131513 -
131514 -
131515 -        •  Quantum leaps in management productivity appear possible
131516 -           using technology by Intel. ref SDS 17 2541
131517 -
131518 -        •  <1198 Leaps in technology require vision and courage by
131519 -           executives to take the first steps toward a new reality of
131520 -           automating and integrating traditional management practice,
131521 -           essential to compete in the age of the Information Highway.
131522 -           ref SDS 17 3216
131523 -
131524 -
131525 -
1316 -

SUBJECTS
Dream Computer for Executives, Managers, Engineers
Dream Computer Executives, Managers, Asilomar Conference

1504 -
150501 -  ..
150502 - Advances in Technology
150503 -
150504 - David's main focus will be point 1, leaps in technology; the following
150505 - ideas were considered:
150507 -      ..
150508 -     Executive's "Dream Workstation
150509 -
150510 -     David could demonstrate Intel's vision of an "Executive's" dream
150511 -     workstation.  What it would be and how it would be used to improve
150512 -     earnings, per the "New Standard of Excellence" below, and ref SDS
150513 -     17 8943, to replace manual notebooks, ref SDS 17 1830 and ref SDS
150514 -     36 4488.
150515 -
150516 -         [On 960312 Intel will demonstrate dream machine. ref SDS 39
150517 -         4564
150519 -          ..
150520 -         [Need for this application is reported at ref SDS 34 5840;
150521 -         Intel expanded this idea to a "Dream Office" ref SDS 43 5109.]
150523 -          ..
150524 -         [See results of 1996 Asilomar Conference ref SDS 44 1552.]
150526 -          ..
150527 -         [On 000822 Intel CEO describes "dream" notebook. ref SDS 52
150528 -         8T2R
150529 -
150531 -      ..
150532 -     Technical Issues
150533 -
150534 -     How will new technology improve the practice of management?  What
150535 -     is Intel doing to make technology faster, better and cheaper in
150536 -     the years ahead?
150538 -          ..
150539 -         Processor Performance
150540 -
150541 -         What processor capacity and design strategies are needed to
150542 -         handle large data bases shared among key people, that give
150543 -         access at the speed of human thought.  The Pentium 90 is
150544 -         adequate for a single user; but people need to share
150545 -         information.  That takes more muscle.  What do Intel's tests
150546 -         show is needed and when will technology reach that benchmark?
150548 -              ..
150549 -             Power of Microcosm
150550 -
150551 -             How has the "Power of the Microcosm" improved computers;
150552 -             how can it improve the practice of management? ref SDS 15
150553 -             1111, ref SDS 15 0110, and ref OF 2 line 1287.
150554 -             ..
150555 -             How will Intel address Tom Landauer's contention
150556 -             (who will speak immediately prior to David) that more
150557 -             computer power does not necessarily improve productivity,
150558 -             ref SDS 14 3045, and ref SDS 23 5692.
150559 -
150560 -                Market potential was analysed on CNN.  ref SDS 21 3333
150561 -                [This was reflected in later report, ref SDS 34 5840.]
150562 -
150564 -          ..
150565 -         Replication - Sharing Our Knowledge
150566 -
150567 -         Replicating information at remote locations, so everybody is
150568 -         up-to-date; and maintaining data bases current between work,
150569 -         home and notebook computers for travel.  What is the best way?
150570 -
150571 -         How can the Internet, ISDN, FTP be used productively to share
150572 -         knowledge and ideas, instead of pushing around a lot of paper?
150573 -
150575 -          ..
150576 -         Voice Data Entry - Lowering Data Entry Skill Threshold
150577 -
150578 -         Facilitating data entry for executives with the expertise to
150579 -         know what should be in the data base, but do not have time to
150580 -         learn keyboard input.  David indicated that Intel is working
150581 -         on voice data entry.  He is unsure about how useful it might
150582 -         be for executive support.  I suggested he explain the status
150583 -         of the technology, and also its limitations.
150584 -
150585 -             [On 960326 discussion with Marcy, ref SDS 40 9572.]
150587 -          ..
150588 -         Backing Up
150589 -
150590 -         If we automate knowledge, how do we preserve our investment in
150591 -         intellectual capital?
150593 -      ..
150594 -     Customer Survey
150595 -
150596 -     We considered that David and Morris Jones of Chips & Technologies
150597 -     might do a spot customer survey from the audience to research what
150598 -     User's think they want.  Maybe we could provide a form to fill out
150599 -     showing where managers spend most of their time so that automation
150600 -     can be focused on improving that, under empathic design standards
150601 -     reported in Harvard Business Review (Mar-Apr 1994 p. 10),
150602 -     ref SDS 10 6930.
150603 -
150605 -      ..
150606 -     Dream Work Station, Door Prize
150607 -
150608 -     Intel could build confidence in technology improving management,
150609 -     which Dave noted on 950927 has erroded, ref SDS 17 7732, by
150610 -     offering the "dream" workstation computer for the executive of
150611 -     tomorrow, as a door prize, along with several months training,
150612 -     implementing planning on 951114. ref SDS 23 2998
150614 -      ..
150615 -     This workstation would accomplish objectives Intel set in 1991, as
150616 -     discussed on 950927, ref SDS 17 8943, which investors feel is
150617 -     needed for a Killer Application, reported on 951022. ref SDS 21
150618 -     3357
150619 -
150620 -
150621 -         [On 960312 Intel has this under consideration. ref SDS 39
150622 -         6760]
150623 -     ..
150624 -     We might like to filter potential winners using a management
150625 -     survey from which only those whose profile exceeds a standard are
150626 -     eligible for the drawing. This a component of a market survey
150627 -     effort on how amenable "management" is to being improved by
150628 -     automation. Giving away the computer and training intends to find
150629 -     out how easily managers can be "reengineered" to use Communication
150630 -     Metrics. Therefore it does no good to place the computer in the
150631 -     hands of someone who lacks the potential to succeed.
150633 -        ..
150634 -       [On 000822 Intel CEO describes "dream" notebook. ref SDS 52 8T2R
150635 -
150636 -
150637 -
150638 -
150639 -
150640 -
1507 -

SUBJECTS
Studies and Testing New Technology
Intel, internal
Academic Study

1805 -
180601 -  ..
180602 - Leadership, Courage, Taking the First Steps
180603 -
180604 - What is Intel doing to evaluate wider uses of automation in the realm
180605 - of executive management?
180607 -      ..
180608 -     Academic Study
180609 -
180610 -     Intel could announce support for a study to show automation can
180611 -     support Communication Metrics to lift the capacity to think,
180612 -     remember and communicate, per ref SDS 20 7488 and ref SDS 24 6775.
180613 -     The alphabet is the only other technology that does this.  David
180614 -     recalled our discussion about Intel's strongest business systems
180615 -     at the meeting on Sep 27, ref SDS 17 5849.
180617 -      ..
180618 -     David will inquire about setting up a meeting for Intel to explore
180619 -     the idea.  He said Intel is supporting a Senior Internet program
180620 -     to encourage use of automation.  Building market awareness and
180621 -     desire for automated solutions supports Intel's interests, per our
180622 -     meeting on 95927, ref SDS 17 9483.
180624 -      ..
180625 -     Under this initiative, a university would design a cognitive
180626 -     science study where a control group of students beginning in the
180627 -     10th grade would be offered an alternative English course to
180628 -     demonstrate automation, properly applied, significantly improves
180629 -     the ability to create the connections that convert information
180630 -     into knowledge.  This group would carry forward through the 11th
180631 -     and 12th grades with the result that they become skilled in
180632 -     Communication Metrics, a need arising under the auspices of the
180633 -     Information Highway explained in the New World Order paper.
180634 -     Findings from the study support a limitless market for Intel's
180635 -     products.
180637 -      ..
180638 -     A pilot program of 3 years should cost less than $2M, and result
180639 -     in upgrading secondary curriculum to apply automated integration
180640 -     of time and information, as integral to "learning" which is the
180641 -     driving force of civilization.  This would contribute to the goal
180642 -     discussed on 950927, ref SDS 17 2742, to help people...
180643 -                     ..
180644 -                     Take the Quantum Leap
180645 -
180646 -         ...into the new realities of the 21 century.
180647 -
180649 -      ..
180650 -     Intel Internal Study
180651 -
180652 -     Another avenue of investigation Intel can support is evaluation of
180653 -     Communication Metrics with respect to its own operations.  Try it
180654 -     on a project and report the results to the PMI Event.  An internal
180655 -     study would reveal the kind of computer power and other support
180656 -     needed to make automation a cultural norm under the "Technical
180657 -     Issues" David could present (see below).
180659 -      ..
180660 -     Intel's internal study would provide a model for organizations on
180661 -     how to assess automation.
180663 -          ..
180664 -         IAL Support Reengineered
180665 -
180666 -         We briefly reviewed the letter to David, ref DIP 3 0000,
180667 -         transmitting analysis of a recent Byte article on Intel's
180668 -         Architecture Lab, ref SDS 22 2241.
180670 -          ..
180671 -         David indicated this unit has been reorganized into several
180672 -         components.  He feels the Desktop unit might support this kind
180673 -         of study to develop more uses for automation, in this case an
180674 -         "executive workstation" per ref SDS 22 1001.
180675 -
180676 -             [On 960523 Intel did not have enough bandwidth for
180677 -             research to make computers useful to management.
180678 -             ref SDS 42 4933]
180679 -
180680 -
180681 -
180682 -
1807 -

SUBJECTS
Leadership with Broader Vision
Reading and Writing, Not Enough Time
Feel Good Management, Overcome
Murphy's Law, avoiding mistakes
Knowledge Worker Communication Manager
Capturing Organizational Memory Who What When Where Why How Knowledge
Intelligence Memory Organization Analysis Alignment Summary Feedback
Metrics Communication Most Effective Risk Management Strategy
Can't Afford to Succeed Intelligence Avoids Problems Discover Opportu
Organizational Memory Who, What, When, Where, Why, How, How Much
Intel Dave Vannier Explains Executives Make Decisions Based on Style

7013 -
701401 -      ..
701402 -     Executive Management Relies on Summary and Style
701403 -
701404 -     David's presentation will show how Intel's products offer a
701405 -     stronger vision for the art of management in the 21st century, as
701406 -     called for in the New World Order paper, ref OF 2 5115.
701408 -      ..
701409 -     David said the pace of modern business forces executives to work
701410 -     from summary, rather than examine details of decisions, and to
701411 -     rely on how they feel about the image and style of a presentation
701412 -     rather than the content.  Style and image is evaluated based on
701413 -     body language and facial expressions to test self-assurance of the
701414 -     speaker because...
701416 -                        ..
701417 -                       there isn't enough time
701418 -
701419 -     ...to absorb, analyse, organize and integrate information from a
701420 -     management meeting, in sufficient degree to understand how it
701421 -     aligns with organizational objectives, commitments and controlling
701422 -     forces, e.g., the requirements of a contract, regulation, code or
701423 -     statute.  Therefore planning and follow up are hard to do because
701424 -     of limited time, per Dave's comment on 950927. ref SDS 17 6021
701426 -           ..
701427 -          [On 000822 Intel reports problems causing lower productivity,
701428 -          earnings and stock prices occurred because management
701429 -          "dropped the ball." ref SDS 52 019R
701431 -           ..
701432 -          [On 020204 Enron Board approved improper transactions without
701433 -          delibertions, based on a Powerpoint presentation with style
701434 -          and image, ref SDS 54 KM4F, and ignored requirements for an
701435 -          audit trail showing work aligns with requirements.
701436 -          ref SDS 54 P49F and ref SDS 54 7Q4R
701438 -         ..
701439 -        On 890809 executives want managers to improve listening that
701440 -        makes good communication skills effective by more accurate
701441 -        understanding and timely follow up. ref SDS 2 CJ9J  Dave's
701442 -        report today may explain Drucker's report that people have
701443 -        given up on trying to improve communication, reviewed on
701444 -        931130. ref SDS 8 3851  If executives are not listening to
701445 -        managers, and if managers are not listening to executives, it
701446 -        is difficult for communication to be effective.
701448 -         ..
701449 -        On 940628 Wayne Wetzel said laziness causes people to avoid
701450 -        using SDS for adding intelligence to management, because it is
701451 -        faster and easier to rely on style. ref SDS 11 0550
701453 -         ..
701454 -        Intel's practice reflects management at IBM reported on 920402,
701455 -        ref SDS 5 0344, and seems similar to the report on 940506 that
701456 -        managers do not submit details to executives. ref SDS 9 2945
701458 -         ..
701459 -        Relying on summary and style rather than content makes
701460 -        executives believe failures are caused by managers who do not
701461 -        tell the truth, as on 950412, when managers believe executives
701462 -        don't want to hear the truth, and instead want feel good
701463 -        stories in 25 words or 30 seconds because they don't have time
701464 -        to listen to the truth. ref SDS 12 3920,
701466 -           ..
701467 -          [On 960223 example of busy Intel manager. ref SDS 38 1429
701469 -           ..
701470 -          [On 960326 Marcy explained Intel's "foil" method of
701471 -          summarizing details. ref SDS 40 3550]
701473 -           ..
701474 -          [On 970603 Dave explained need for communication support to
701475 -          keep project teams aligned with objectives and commitments.
701476 -          ref SDS 45 5803]
701478 -           ..
701479 -          [On 970910 PMI speaker cited executives at other companies do
701480 -          not have enough time to think, so they hire consultants to
701481 -          bring closure on pending issues. ref SDS 46 2139]
701483 -           ..
701484 -          [On 980307 Andy Grove's book "Only the Paranoid Survive" says
701485 -          analysis of daily communication is essential to avoid
701486 -          mistakes caused by ambiguity.  He says to take copious notes
701487 -          and ask questions to clarify meaning. ref SDS 48 3668]
701489 -           ..
701490 -          [On 990731 humorous example of style causing inattention that
701491 -          reduces productivity at meetings. ref SDS 50 0001
701493 -           ..
701494 -          [On 990625 Fortune article says successful executives
701495 -          "...grab a pen and start writing..." to understand what
701496 -          happens at meetings, ref SDS 49 1024; and, "psyche" prevents
701497 -          them from doing this. ref SDS 49 4914]
701499 -           ..
701500 -          [On 991123 communication training teaches how to project a
701501 -          professional, polished image. ref SDS 51 7832]
701503 -           ..
701504 -          [On 010627 education using the Internet must struggle to
701505 -          avoid over emphasis on style rather than content. ref SDS 53
701506 -          QZ4M
701507 -
701509 -      ..
701510 -     Feel Good Management Slippery Slope to Murphy's Law
701511 -
701512 -     This supports prior analysis of "feel good" management practices,
701513 -     ref SDS 4 1331, reliance on the sweet sounding music of the Pied
701514 -     Piper, ref SDS 6 4820 and on economic recessions/downsizing,
701515 -     ref SDS 4 4910, and "20 80" executive methods, ref SDS 13 4022,
701516 -     which cause meaning to drift away and organizations to drift off
701517 -     course, then down the slippery slope to conflicts, losses,
701518 -     frustrations and accusations of people not telling the truth,
701519 -     which led to the Asilomar Conference theme, ref SDS 12 3920.
701520 -
701521 -          [See correlation with work at Navy's Postgraduate School,
701522 -          ref SDS 34 4839, ref SDS 35 5567 and review of Night Line
701523 -          program on the Asilomar theme, ref SDS 37 5022.]
701525 -      ..
701526 -     Since people can be self-assured about incorrect understandings,
701527 -     due to the phenomena of "false knowledge" set out in the New World
701528 -     Order... paper, ref OF 2 line 651, this places executives and the
701529 -     organizations they lead at risk under the insidious Murphy's Law.
701530 -     This risk is identified in a study reported in the December 1995
701531 -     Project Management Journal which cites failed "communications,"
701532 -     "understanding" and "problem handling" as major causes of failure,
701533 -     ref SDS 26 4433.
701534 -
701535 -
701536 -
701537 -
7016 -

SUBJECTS
Gift of Time
Automated Management
Automated Notebook

7305 -
730601 -      ..
730602 -     Time is Money; Knowledge is Power
730603 -
730604 -     Automation offers executives the gift of time and the power of
730605 -     knowledge.  Organization's need help from credible sources, like
730606 -     Intel, to recognize the power of automated integration applied
730607 -     through a Communication Manager.  I mentioned the discussion this
730608 -     morning with the Corps of Engineers, ref SDS 29 5671.
730610 -      ..
730611 -     PMI's event will show how Intel's products can make more time to
730612 -     apply sound management practice by automating key aspects that
730613 -     empower executives to a ...
730614 -
730616 -         ..
730617 -        New Standard of Excellence
730618 -
730619 -        "This is how I make money and save a lot of time by investing
730620 -        intellectual capital.  See here I discovered an opportunity,
730621 -        and gave so and so these instructions, and here is where they
730622 -        were carried out.  Here is how I got information in time to
730623 -        avoid costly delay and rework.  Here is a misunderstanding I
730624 -        corrected to avoid a mistake, saving more time and expense.
730625 -        Here is my task to follow up to make sure it gets done as I
730626 -        intend.  See how it is linked back to the original problem and
730627 -        to all of the information needed to do the work?  This saves
730628 -        more time and helps do things correctly. Here are our earnings.
730629 -        We can help you do the same."
730630 -
730632 -      ..
730633 -     This is What I Want!
730634 -
730635 -     This new standard (see ref SDS 19 5902) meets David's objective
730636 -     for using automation more effectively set out in the 1991 Byte
730637 -     article, ref SDS 3 2744, per our discussion in September, ref SDS
730638 -     17 8943.  It provides a vision to lead the way for a new market in
730639 -     management support that is screaming for guidance on how to make
730640 -     personal computers accomplish what everybody wants:
730641 -
730643 -  ..
730644 -
730645 -                Operating System for People and Organizations
730646 -
730647 -
730648 -        ...which was discussed in Sep at ref SDS 17 8400, and
730649 -        considered in the review of recent Byte article on Intel's IAL
730650 -        business unit, ref SDS 22 0031 and ref SDS 22 7799.
730651 -
730653 -      ..
730654 -     Morris Jones, Chips & Technologies
730655 -
730656 -     I mentioned we are meeting with Morris after today's meeting with
730657 -     David, to work out possible scope for a collateral or joint
730658 -     presentation, per our understandings at the Sep 27 meeting, ref
730659 -     SDS 10 0330.
730660 -
730661 -        [See follow up where Morris proposes a presentation on the
730662 -        strategic considerations of improving management skills under
730663 -        accelerating market forces to reengineer organizations, ref SDS
730664 -        30 5838.  This supports point two of David's scope, ref SDS 0
730665 -        1198.]
730666 -
730667 -
730668 -
730669 -
7307 -

SUBJECTS
Ambasadors for Change
Ignorance, Fear, Denial
Credibility - No Faith
Cultural Resistance to New Methods
Civilization, Next Step

7907 -
790801 -      ..
790802 -     Ambassadors of Change
790803 -     Reengineering Adds Value, Communication Metrics
790804 -
790805 -     We reviewed the discussion with General Hatch, retired Commander
790806 -     of the U.S. Army Corps of Engineers, now Vice President of Fluor
790807 -     Daniel, ref SDS 27 2131.  The General has indicated strong
790808 -     leadership is needed to help organizations apply automation
790809 -     properly, per ref SDS 22 1001.  He may give the closing remarks to
790810 -     the event, Sunday morning, to explain how a dedicated individual
790811 -     can identify and champion essential change that adds value to
790812 -     existing people and business systems.
790814 -      ..
790815 -     Intel will set the stage for the General to help attendees climb
790816 -     the mountain of fear and resistance to change endemic to advancing
790817 -     technology, a mobile people, a rising civilization, ref SDS 16 4920
790818 -     and ref SDS 16 8554.
790819 -
790820 -
790822 -  ..
790823 - Alternative Strategy - Follow Up Byte Interview
790824 -
790825 - We did not consider the ideas at ref SDS 25 7749.
790826 -
790827 - I will contact Byte to see if they wish to attend this event for a
790828 - follow up to their 1991 meeting with David.
790829 -
790830 -      [See follow up at ref SDS 33 4900.]
790832 -  ..
790833 - Follow Up
790834 -
790835 - Set meeting for mid-Feb to review David's outline for a presentation.
790836 -
790837 -     [See follow up at ref SDS 32 8888.]
790838 -
790839 -
790840 -
790841 -
790842 -
790843 -
790844 -
790845 -
790846 -
790847 -
790848 -
7909 -