CONTACTS 

SUBJECTS
SDS Marketing, Sales, Demonstrations
PMI Event, Planning, Speakers, Jul Event
Brusman, Dr. Maynard
Driving Truck, SDS is Tool for Knowledge
Metrics, Case Studies, Review Book, Movie,
Professional Role Use SDS Like Pilot Flies Airplane
Story Analysis Alignment Builds Shared Meaning to Improve Listening R
How Much Time Com Manager Invests to Capture Record Create Intellectu
Time Invest Intellectual Capital Because Others Too Busy
Communication How Much is Captured for Organizational Memory for Info

1312 -
1312 -    ..
1313 - Summary/Objective
1314 -
131401 - Follow up ref SDS 24 0000, at ref SDS 23 0000.
131402 -
131403 - Maynard asked about the background for the ideas in the New World
131404 - Paper.  He mentioned parallel work in psychology.  I demonstrated how
131405 - SDS applies those ideas, and asked Maynard to integrate SDS into his
131406 - work practice.  We examined the preliminary speaker slate and agenda
131407 - for the PMI conference.  Considered "Ambassadors of Change" concept
131408 - based on growing pool of experienced early retirees.  Maynard feels a
131409 - new book by Stephen Covey may have helpful ideas on time management.
131411 -  ..
131412 - I will contact Maynard in a few weeks about a another meeting to
131413 - review an outline of remarks he might make to PMI.
131414 -
131415 -     [See follow up at ref SDS 27 line 59.]
131416 -
131418 -  ..
1315 -
1316 -
1317 - Discussion
1318 -
131801 - Source of SDS Ideas
131802 -
131803 - Maynard initially asked about the background that led to development
131804 - of SDS, POIMS and Communication Metrics.
131805 -
131806 -     In sum, I created an automated tool to do my work. Refinements and
131807 -     use over 13 years led to two related sets of ideas called
131809 -                        ..
131810 -                    •  POIMS
131811 -                    •  Communication Metrics
131813 -      ..
131814 -     POIMS is an information technology to design hardware and software
131815 -     that integrates time, information, people, documents and subject,
131816 -     ref SDS 16 line 114.
131818 -      ..
131819 -     Communication Metrics is how people use the technology to leverage
131820 -     the capacity to think, remember and communicate.
131822 -      ..
131823 -     I gave an overview of my experience in the military from 1967 -
131824 -     1969, as a General Contractor from 1970 - 1977, litigation re the
131825 -     Benecia-Martinez project from 1975 - 1993, consultant from 1977 -
131826 -     1995, and development of SDS from 1983 to the present that led to
131827 -     the theoretical underpinnings of implementation set out in the New
131828 -     World Order... paper, ref SDS 5 line 189.
131830 -      ..
131831 -     Maynard mentioned a university in Marin where degrees are awarded
131832 -     on an expedited basis to supplement credentials.
131833 -
131835 -  ..
131836 - How Much Time Using SDS
131837 -
131838 - Maynard asked how long I spend using SDS each day?  He asked about
131839 - outside activities?  He noted how I relate seemingly disparate threads
131840 - of discussion to SDS.
131841 -
131843 -      ..
131844 -     Communication Manager
131845 -     Performance Review and Metrics
131846 -
131847 -     I capture about 10% of my experience.  This requires using SDS a
131848 -     lot: sometimes just an hour or so a day, occasionally not at all,
131849 -     but often 8 - 20 hours a day, similar to a truck driver who uses a
131850 -     truck for his work of transporting stuff; or, a manager using his
131851 -     head, more or less throughout the day, to apply his craft of
131852 -     setting objectives, communicating and following up.  How much time
131853 -     does the manager spend "on stage" versus preparing and reviewing
131854 -     the performance.  An actor gets lots of reviews, but managers only
131855 -     get cost reports at the end of the month.  How can he relate those
131856 -     results to what he did and said?
131858 -      ..
131859 -     I use SDS to write the reviews of books, articles, television
131860 -     broadcasts, calls and meetings to figure out what needs to be done
131861 -     and plan it (see "Management Cycle" below).
131862 -
131863 -
131864 -
131865 -
131866 -
131867 -
131868 -
1319 -

SUBJECTS
Wisdom v. Common Sense
Writing & Subject Indexing, 910418, 930118
Enlightenment in Religion
Piano Player, Writing Improves Thinking
Balance Between Time Talking and Time
Save Time Writing with SDS, Value of

2508 -
250901 -      ..
250902 -     Wisdom:  Writing in SDS is Enlightening
250903 -
250904 -     SDS can be an integral part of "doing" the work on documents and
250905 -     phone calls.  There is, however, a dichotomy between "thinking"
250906 -     with SDS and "doing" certain tasks, for example attending
250907 -     meetings.  Our biology makes "thinking" an integral part of
250908 -     "doing" (discussed below under the "Management Cycle").  The only
250909 -     issue is whether an activity needs focused time to write it down
250910 -     and link it up.  Is there harm to be avoided or benefit to be
250911 -     gained by investing intellectual capital?  Often we can only
250912 -     discover this by the process of creating new knowledge. This
250913 -     suggests erring on the side of more investing.  Automation makes
250914 -     it practical.  We can write more in the same time previously
250915 -     devoted to hand written notes.  Wisdom from life experience
250916 -     illuminates the choice.  SDS leverages "wisdom."  Having
250917 -     previously worked out what we "know," we are positioned to make
250918 -     future judgements about what is important to know more about. This
250919 -     leads to "enlightenment" cited in the New World Order... paper,
250920 -     ref OF 2 line 728 and ref SDS 22 line 175.
250921 -
250922 -         [See discussion with Morris at ref SDS 30 line 736.]
250924 -          ..
250925 -         [See structure of consciousness at ref SDS 32 line 362.]
250926 -
250928 -      ..
250929 -     Writing is Active, Mentally Stimulating Like Playing a Piano
250930 -
250931 -     Doctor Busman noted that writing is an active process that
250932 -     stimulates the mind. (see Writing to Remember and Poetry, below,
250933 -     ref SDS 0 8956)  Knowledge is strengthened from exercising the
250934 -     mind, rather than simply absorbing new information by seeing,
250935 -     hearing and talking.   The interplay between both hands, the eyes
250936 -     and even hearing by the mind saying the words to ourselves, adds
250937 -     to this strength, like a piano player using both hands and ears.
250939 -           ..
250940 -          [On 980307 Andy Grove's book "Only the Paranoid Survive"
250941 -          recommends writing copious notes. ref SDS 36 3668, ref SDS 36
250942 -          3101]
250944 -           ..
250945 -          [On 990625 CEOs don't execute good management practice to
250946 -          capture the record because the work is boring. ref SDS 38
250947 -          4914]
250949 -           ..
250950 -          [On 001004 letter to OHS/DKR group raised this point.
250951 -          ref SDS 42 6N9G
250952 -
250954 -      ..
250955 -     Shortage of Scribes Causes Long Hours
250956 -
250957 -     The tension between writing stuff in SDS and doing things is
250958 -     greatest when I am doing an assignment for a new client. Initially
250959 -     they do not know the value of the "thinking through writing," and
250960 -     so they try to limit my attendance at meetings.  But after the
250961 -     client discovers the advantage of new knowledge and controllable
250962 -     action items linked to original sources, they want me to attend
250963 -     every meeting so I can write them up, but if I do that there is
250964 -     less time to do the writing that accomplishes the understanding
250965 -     which is the purpose of attending.  This makes for long days.
250967 -      ..
250968 -     We need more than one "Communication Scribe."  Achieving that goal
250969 -     requires helping others gain skill with SDS and with writing under
250970 -     various styles (e.g., analysis, reporter, advocate, diplomat).
250971 -     ..
250972 -     That in turn requires helping others believe they can
250973 -     acquire these skills and that doing so improves their chances of
250974 -     "improving" their lives, like acquiring the skill to use the
250975 -     alphabet.  Since this is two or three levels down from a direct
250976 -     connection, it is a major cultural change that takes time.  The
250977 -     effort provides insights about life, challenges and opportunities
250978 -     to work with interesting people, so it seems worthwhile at this
250979 -     time.
250980 -
250981 -
250982 -
250983 -
2510 -

SUBJECTS
Farming - Investing Saves Time

2703 -
270401 -      ..
270402 -     Investing Time to Save Time
270403 -
270404 -     We considered the analogy with...
270405 -
270406 -                            farming
270407 -
270408 -     ...showing how a typical day using SDS to invest intellectual
270409 -     capital, yields a rich harvest of knowledge and ideas that save
270410 -     time, similar to planting seeds in the ground so that others have
270411 -     time to attend meetings, send faxes, and do other things that
270412 -     would not otherwise be possible, ref SDS 7 4404.
270413 -
270414 -
270415 -
270416 -
2705 -

SUBJECTS
Ignorance, Fear, Denial
Credibility - No Faith

3004 -
300501 -  ..
300502 - Ignorance, Fear, Denial - Credibility
300503 -
300504 - Maynard asked why I am not presenting ideas at the seminar on human
300505 - memory, the distinction between information and knowledge, the
300506 - correlation between time and information, and so on, as set out in the
300507 - NWO... paper?
300508 -
300509 -         [See follow up with Tom Landauer, ref SDS 29 6633.]
300511 -      ..
300512 -     First, I may present some opening remarks to explain how ideas
300513 -     from prior PMI events ref SDS 8 line 270, led to the theme for
300514 -     this event:
300515 -
300516 -                        Taking the Quantum Leap
300517 -
300518 -     ...developed from the meeting with Bill DeHart at ref SDS 9 line
300519 -     366, and/or I may present some closing remarks to sum up. My role
300520 -     has not been settled yet.
300521 -     ..
300522 -     Second, I can speak loudest by ensuring a well run program
300523 -     that presents useful ideas in a credible, effective manner so they
300524 -     are easy to assimilate and encourage implementation.  It is only
300525 -     the experience from implementation that allows people to gain new
300526 -     knowledge, ref SDS 3 line 329.  My focus is the implementation
300527 -     side.  What will attendees do when they get to work on Monday?
300529 -      ..
300530 -     Fables of the "Pied Piper" ref SDS 3 line 180, and the "Emperor
300531 -     who wore no cloths," ref SDS 15 line 415, show credibility is
300532 -     critical to introduce new ideas.  Hopefully, we can offer good
300533 -     ideas.  But for people to make the effort to experience them, new
300534 -     ideas must be presented from credible sources, especially where,
300535 -     as here, the ideas conflict with traditional notions of what a
300536 -     manager is and does.
300537 -
300538 -
300539 -
300540 -
3006 -

SUBJECTS
Poetry Memory Technology Improved by SDS Leverages Mental Strength I

4303 -
430401 -  ..
430402 - POIMS & Communication Metrics Concepts
430403 -
430404 - Did not do the SDS slideshow on concepts because Maynard seemed to
430405 - have a good grasp of these from reading the NWO... paper.
430406 -
430408 -      ..
430409 -     Writing to Remember - Poetry
430410 -     Poetry Memory Unlocked Writing to Remember
430411 -     Leverage Human Mental Strength to Work Smarter Rather than Harder
430412 -
430413 -     We briefly discussed the history of poetry as an early memory
430414 -     technology, reported on 900222, ref SDS 1 5003
430416 -      ..
430417 -     Doctor Brusman commented that SDS replaces poetry for unlocking
430418 -     memory in the same way an automobile leverages physical strength
430419 -     for carrying a lot more groceries home from the store faster and
430420 -     farther than the strongest runner.  While only very few can write
430421 -     poetry, many can write things down.  SDS technology makes linking
430422 -     things up to relevant history and subjects fast and easy, that
430423 -     leverages mental strength by helping people remember a lot more
430424 -     critical details quickly and accurately to save lives, time and
430425 -     money. see POIMS ref OF 1 3I8M  Research on 900319 shows that
430426 -     better memory augments human reasoning, i.e., intelligence,
430427 -     empowering people to work smarter, rather than harder. ref SDS 2
430428 -     1323
430430 -             ..
430431 -            [On 960322 music, singing songs unlocks dormant memories
430432 -            like poetry. ref SDS 31 CJ6O
430434 -             ..
430435 -            [On 991108 alphabet technology emerged to improve poetry
430436 -            for remembering. ref SDS 39 3596]
430438 -             ..
430439 -            [On 000831 SDS unique design trade secret augments natural
430440 -            intelligence similar to an automobile leveraging physical
430441 -            strength. ref SDS 41 TT4M
430443 -             ..
430444 -            [On 041110 car analogy explains self-evident benefits of
430445 -            study to learn new way of working learning new tasks for
430446 -            driving, useful analogy for learning to press new buttons
430447 -            in SDS for working intelligently. ref SDS 44 S444
430448 -
430449 -
430450 -
430451 -
4305 -

SUBJECTS
Narrative Therapy Doctor Writes Understandings from Therapy Sessions

4603 -
460401 -          ..
460402 -         Narrative Therapy from Doctor to Patient
460403 -
460404 -         Maynard said there is an emerging treatment methodology called
460405 -         "Narrative" therapy developed by Michael White, where the
460406 -         psychologist writes letters to the patient explaining the
460407 -         therapy session, including ideas and impressions that emerged,
460408 -         explained above on advantages of writing. ref SDS 0 4341
460410 -          ..
460411 -         On 930112 Writer's Forum reported this benefit. ref SDS 4
460412 -         9405
460413 -
460415 -          ..
460416 -         Narrative Therapy Patients Discover Reality Through Writing
460417 -         Psychology Patients Improve by Writing with Narrative Therapy
460418 -
460419 -         Maynard noted success he has had with patients who have been
460420 -         willing to write out their understandings from therapy
460421 -         sessions and subsequent events, relating their feelings, which
460422 -         complements narrtive therapy writings from the doctor, per
460423 -         above. ref SDS 0 9624  He mentioned one patient who could not
460424 -         remember what to write, so he gave her a notepad to take notes
460425 -         during the session.
460427 -          ..
460428 -         Narrative therapy implements reality monitoring and reality
460429 -         metrics discussed by Doctor Simone on 951031. ref SDS 18 3488
460430 -         Seems to fit the model of writing and alignement Communication
460431 -         Metrics that weigh accuracy of conversation, dialog and speech
460432 -         under the general rule that "talk is cheap," ref SDS 5 8A9F,
460433 -         which is part of legal practice to discover the truth.
460434 -         Accuracy determined from weighing the evidence of alignment,
460435 -         reviewed on 950204. ref SDS 5 WT5J
460437 -          ..
460438 -         Maynard feels experience with narrative therapy validates, or
460439 -         at least supports, conepts for using SDS to strengthen
460440 -         understanding, called "thinking through writing," per above.
460441 -         ref SDS 0 4341
460442 -
460443 -           [On 990625 doctors do have time to follow requirements for
460444 -           capturing the record. ref SDS 37 2652]
460446 -            ..
460447 -           [On 990625 CEOs don't execute good management practice to
460448 -           capture the record because the work is boring. ref SDS 38
460449 -           4914]
460451 -            ..
460452 -           [On 991109 submitted request to Kaiser to consider Com
460453 -           Metrics for narrative therapy. ref SDS 40 0001]
460455 -            ..
460456 -           [On 021118 research in cognitive science indicates that
460457 -           reality monitoring applies traceability to original sources
460458 -           to verify accuracy of perceptions. ref SDS 43 QS8H
460459 -
460461 -      ..
460462 -     SDS is a tool that applies these ideas.  Maynard feels the linking
460463 -     feature adds an important dimension.  I showed how the Subject
460464 -     Index provides "electronic filing."  I call this methodology
460465 -     variously:
460466 -
460467 -                 Thinking through writing
460468 -                 Investing intellectual capital
460469 -                 Converting information into knowledge
460470 -                 Continual Learning
460471 -                 Deliberative Analysis
460472 -                 Listening with care
460473 -                 Growing our knowledge
460474 -                 Discovering misunderstanding before mistakes occur
460475 -                 Maintaining shared meaning over time
460477 -          ..
460478 -         SDS makes these human capacities easier to accomplish.
460480 -      ..
460481 -     Maynard said these SDS features show that SDS offers advantages
460482 -     over conventional methods.
460483 -
460484 -
460485 -
460486 -
4605 -

SUBJECTS
Management Cycle/Learning Cycle
Learning, Continual
Welch Management Method

5005 -
500601 -      ..
500602 -     Management Cycle & Continual Learning
500603 -
500604 -     I explained how SDS emulates the human process of integrating time
500605 -     and information to continually learn from experience; people
500606 -     inherently...
500607 -
500608 -                    Plan      Perform      Report
500609 -
500610 -         ...to themselves, as set out in the POIMS paper presented at
500611 -         the PMI annual convention last year.  I view "management" as a
500612 -         process of learning by integrating this continual information
500613 -         stream into an existing base of knowledge constantly tested by
500614 -         action.
500616 -          ..
500617 -         Maynard feels the ability to "learn" is critical in the modern
500618 -         era.  I mentioned a recent article by the Tofflers in the
500619 -         August issue of Wired magazine which supports this point,
500620 -         ref SDS 11 line 111.
500621 -
500622 -
500623 -
500624 -
5007 -

SUBJECTS
Psychologists Improving Communications
Communication Manager
Hand Written Notes Inadequate
Conflict, Discover, Dig Out of System
Meeting Notes, confirm understandings
Small Problems, Ignored, Covered Up where
Meeting Notes that Conflict Cause Anger,
Leadership Broader Vision, Technology
Writing Twice SDS Adds Intelligence Analysis Planning to Scribbles Wr

7211 -
721201 -      ..
721202 -     Conflict, Discovery, Resolution
721203 -     Psychological Demands of Error
721204 -
721205 -     A key point to make at the seminar is the opportunity to discover
721206 -     conflicting understandings at a time when conflict is small and
721207 -     contained, so resolution is less painful and costly.  Meeting
721208 -     notes that conflict with our own recollection can be viewed as
721209 -     directing our attention to aligning understandings before mistakes
721210 -     occur that cost money and harden positions.  The PMBOK calls for
721211 -     "aligning communications," ref SDS 11 line 671, but some
721212 -     personalities view writing which conflicts with their impressions
721213 -     as per se bad faith padding of the record or otherwise intended to
721214 -     harm, ref SDS 21 line 451.
721215 -             ..
721216 -          This is in the Asilomar agenda at ref SDS 25 line 240.
721217 -          It was not presented, however, with results at ref SDS 34
721218 -          line 396.]
721220 -           ..
721221 -          [See frustrations on conflicting meeting notes at ref SDS 33
721222 -          line 201.]
721224 -      ..
721225 -     Relieving the Cause of Turmoil Improves Performance
721226 -
721227 -     Maynard noted the analysis in my letter, ref DIP 1 line 24, on
721228 -     using psychologists to treat conflicts among co-workers.  He
721229 -     seemed to recognize that Communication Metrics is a new strategy
721230 -     to avoid miscommunication that causes a lot of these problems,
721231 -     ref SDS 19 line 228.  Since communication is central to
721232 -     organizational performance, the gain or loss is compounded.
721234 -      ..
721235 -     I asked Maynard to consider SDS and Communication Metrics in the
721236 -     mix of efforts he presents to improve communications and
721237 -     management productivity for his clients.
721238 -
721239 -
721241 -      ..
721242 -     Information Highway Requires New Work Discipline
721243 -
721244 -     Some people have difficulty accommodating constant exposure to
721245 -     conflicts and/or errors they and others make.  The subconscious
721246 -     mind "buffers" most small errors, so people can function with
721247 -     imperfect knowledge, ref SDS 21 line 410.  These small mistakes
721248 -     are intended to be discovered by the SDS processes of "continual
721249 -     learning" and "traceability."  In the same way that people have
721250 -     varying capacities to run, enunciate, accomodate exposure to
721251 -     sunlight, so too people vary in their capacity to deal with
721252 -     constant exposure to the mistakes SDS discloses for correction.
721254 -      ..
721255 -     The growing pace of modern communications, commonly called the
721256 -     Information Highway, compounds the potential for misunderstanding
721257 -     and its impact.  This constitutes a new environment that requires
721258 -     dedicated support and new tools and methods to convert information
721259 -     into knowledge faster and more accurately.
721260 -
721262 -           ..
721263 -          Handwritten Notes
721264 -
721265 -          Managers often voice concern that using SDS means writing
721266 -          their notes twice.  We examined today samples of typical hand
721267 -          written notes showing a better method is needed.
721268 -
721269 -              [See later example from work with Corps of Engineers ref
721270 -              SDS 32 line 120.]
721272 -           ..
721273 -          Maynard commented that manager's notes are generally filed
721274 -          away rather than used to support daily interaction and
721275 -          decisions.  This conflicts with the ISO requirement for
721276 -          Continual Learning and Traceability.  Maynard has worked with
721277 -          ISO 9000.
721279 -      ..
721280 -     The new environment of faster information in the modern era may
721281 -     warrant creating a new work discipline so organizations can assign
721282 -     someone to ensure Communication Metrics is accomplished in the
721283 -     same way someone is assigned to do the accounting, engineering,
721284 -     sales and so on, ref SDS 25 line 189.
721285 -
721286 -
721287 -
721288 -
7213 -

SUBJECTS
Studies
Strategies

7504 -
750501 -      ..
750502 -     Communication Metrics Course - GWU
750503 -     Ambassadors of Change - Early Retirees
750504 -
750505 -     I mentioned the proposal for a course on Communication Metrics
750506 -     under consideration by George Washington University, ref SDS 28
750507 -     line 62.
750508 -
750509 -     The PMI Event program will advocate that early retirees have the
750510 -     requisite experience to fill this role, ref SDS 25 line 327. As
750511 -     noted above it requires being an analyst, reporter, advocate and
750512 -     diplomat.
750513 -
750514 -
750516 -  ..
750517 - PMI Event Program
750518 -
750519 - Explained PMI per discussion with Intel, ref SDS 14 line 104.
750520 -
750522 -      ..
750523 -     Ambassadors of Change
750524 -
750525 -     Maynard feels the PMI Event plan adequately shows the link between
750526 -     leadership and communications which most managers recognize, and
750527 -     that it is appropriate to provide an explanation by a psychologist
750528 -     of the cause of miscommunication which leads to poor performance
750529 -     and tension in the work place, as arising from a faster paced work
750530 -     environment, ref SDS 25 line 178.
750531 -     ..
750532 -     He seems to concur with the aim to "re-cycle" some of the
750533 -     people being retired early to provide Communication Metrics
750534 -     support, ref SDS 24 line 319.  The challenge is to impart the
750535 -     skills to use automated tools essential to make Communication
750536 -     Metrics practical. New graduates from college with computer skills
750537 -     do not have enough life experience to know what to write down or
750538 -     what to link up.
750539 -
750541 -      ..
750542 -     Need Speaker
750543 -
750544 -     I noted we still need a speaker to close the event on Sunday by
750545 -     encouraging cultural acceptance and support for this new role. The
750546 -     psychologist can do this in the opening on Friday night, but we
750547 -     need another person to wrap things up.  Maynard may be able to
750548 -     recommend someone.
750549 -
750550 -
750552 -  ..
750553 - SDS Demonstration
750554 -
750555 - Demonstrated SDS by reviewing the preliminary agenda for the PMI Event
750556 - at ref SDS 25 line 149.
750557 -
750558 -     This showed how the ideas in the New World Order... paper are
750559 -     applied.
750561 -      ..
750562 -     The Schedule Diary System applies POIMS technology to integrate
750563 -     personal scheduling by linking it to relevant history and all the
750564 -     information needed to perform a task.  This leverages the mental
750565 -     process of relying on experience.  It converts information into
750566 -     knowledge rather than create more documents (set out in the
750567 -     meeting with professor Simone at SCU, ref SDS 16 line 148).
750569 -      ..
750570 -     SDS is needed to perform the management science of Communication
750571 -     Metrics.
750572 -
750573 -
750574 -
750575 -
7506 -

SUBJECTS
Reengineer Project Management
Downsizing Solution

7704 -
770501 -  ..
770502 - ATT Downsizing 78,000
770503 -
770504 - I reviewed the record of CNN's report yesterday that ATT plans to
770505 - downsize by 78K next year, per SDS 17 line 40. Maynard's brochure
770506 - indicates his company, Working Resources, offers services that can...
770507 -
770508 -     ...transition an organization to a smaller, more efficient work
770509 -     force, and also transition those being "re-deployed" and
770510 -     "reengineered" out of a job by increasing their skills, ref SDS 24
770511 -     line 90.
770513 -  ..
770514 - The ATT situation presents an opportunity to use a new class of
770515 - people, called Communication Managers, and to support people being
770516 - retired with counseling and training to gain the new skills of
770517 - Communication Managers.  This is the vision of "Taking the Quantum
770518 - Leap" that will be presented to PMI's membership, many of whom belong
770519 - to ATT, PG&E or other firms facing similar prospects of reengineering
770520 - people into obsolescence and reengineering organizations into chaos.
770522 -  ..
770523 - Maynard indicated this seems useful based on his experience working
770524 - with executives.  He feels it is wishful thinking to believe the work
770525 - of 78,000 people will be performed by those remaining, absent some
770526 - significant improvement in work practices.  I mentioned the findings
770527 - of Tom Landauer in his book...
770528 -
770530 -  ..
770531 -
770532 -                     The Trouble with Computers
770533 -
770534 -
770535 -      ...noting that personal computers have not improved personal
770536 -      productivity because automation has not been properly applied,
770537 -      ref SDS 10 line 273.
770539 -       ..
770540 -      My experience confirms this.  It takes a long time to figure out
770541 -      how to automate the management process as SDS does.  It takes
770542 -      longer still to empower people with the knowledge that they can
770543 -      improve their skills by learning Communication Metrics.
770545 -  ..
770546 - Maynard indicated today that he does not have enough time to take up
770547 - the idea of helping ATT with its problem.  I asked him to keep this in
770548 - mind and to refer any colleagues he feels might be comfortable looking
770549 - into this challenge.
770550 -
770551 -
770552 -
770553 -
7706 -

SUBJECTS
Covey, Stephen
Time Management, New Approach, Covey

8004 -
800501 -  ..
800502 - Stephen Covey & New Ideas
800503 -
800504 - Maynard asked if I have read a new Covey book on improving time
800505 - management?
800506 -
800507 - I explained having looked at...
800508 -
800510 -                ..
800511 -               The 7 Habits of Highly Effective People
800512 -
800513 -
800514 -     ...which mentions a new concept of "time management." ref SDS 3
800515 -     line 127  Perhaps the book Maynard has in mind expands those
800516 -     ideas.  The demonstration today showed how SDS empowers people to
800517 -     look back and forward in time with equal force and effect.
800519 -      ..
800520 -     My review of Covey developed a theory of "faith" with respect to
800521 -     community stability arising from changing habits over time,
800522 -     ref SDS 3 line 223.
800523 -
800524 -
800525 -
800526 -
8006 -

SUBJECTS
Executive Work Practices
Management Disconnected from Details
20-80 Information/Time Management

8305 -
830601 -  ..
830602 - Maynard noted Covey suggests focusing on only the more important
830603 - ideas, rather than trying to do many different things that dilute
830604 - effectiveness.
830606 -  ..
830607 - We considered how this relates to a popular management idea called
830609 -  ..
830610 -
830611 -                           "20 - 80"
830612 -
830613 -     ...taught by management schools, executive training professionals
830614 -     and others who call for concentrating on the 20% of information
830615 -     and activity that has 80% of the impact on results, ref SDS 7 line
830616 -     200.
830618 -      ..
830619 -     We considered how the Information Highway means the amount of
830620 -     information that comprises 20% is growing and this brings pressure
830621 -     to fudge by looking at only 19% or even 15% of information which
830622 -     impacts 75% or 60% of the outcome.  These shortcuts lead to the
830623 -     mistakes cited in the New World Order paper under the rule layed
830624 -     down by Aristotle, which today we call "Murphy's Law," that leads
830625 -     to reengineering because there isn't enough time to convert a
830626 -     continual stream of new information into knowledge accurately.
830627 -     ..
830628 -     The PMI Event program is aimed at presenting good ideas by
830629 -     Covey and others to see how the new management science of
830630 -     Communication Metrics can help meet these challenges of the 21st
830631 -     century.
830632 -
830633 -
830635 -  ..
830636 - Follow Up
830637 -
830638 - Maynard asked me to submit notes of our discussions to assist his
830639 - consideration of participating in the PMI event.
830640 -
830641 -     [Did this at ref SDS 27 line 58.]
830643 -  ..
830644 - I mentioned we have a meeting set with Intel for Jan 3 to review David
830645 - Vannier's outline of his presentation; we are scheduled to meet with
830646 - Allan Wenzel at Turner Construction to review their outline.
830648 -  ..
830649 - We would like to meet with Maynard sometime in January to coordinate
830650 - his remarks, if he feels he can do this event.
830651 - ..
830652 - I will call him in a few weeks about this after he has had a
830653 - chance to consider it further.
830654 -
830655 -
830656 -
830657 -
830658 -
830659 -
830660 -
830661 -
830662 -
830663 -
830664 -
830665 -
830666 -
830667 -
830668 -
8307 -