CONTACTS 
0201 - Santa Clara University                                                                                                                                             O-00000618 0303
020101 - Ms. Patricia Simone, Ph.D.; Professor, Room 200C
020102 - Psychology Department

SUBJECTS
Reality Monitoring Communication Metrics Writing Reveals Lack of Und

1603 -
1603 -    ..
1604 - Summary/Objective
1605 -
160501 - Follow up ref SDS 12 0000, ref SDS 6 0000.
160503 -  ..
160504 - Discussed SDS support for Communication Metrics presented during the
160505 - meeting at the university on 951012.  Patty presented correlations
160506 - using to authenticate communications with practices in psychology for
160507 - reality monitoring that help people test accuracy understanding
160508 - perception and memory.  Patty's schedule is tied up for two weeks.  We
160509 - will try to meet the week of Nov 20 about proposal ideas and a project
160510 - team.
160511 -
160512 -    [On 951106 submit confirming letter. ref SDS 17 0001
160513 -
160514 -
160516 -  ..
1606 -
1607 -
1608 - Discussion
1609 -
160901 - Patty said she received the letter ref DIP 1 0001, submitted on 951020
160902 - confirming understandings from meeting on 951012. ref SDS 6 0001  She
160903 - asked if I received her e-mail sent last week?  I advised it has not
160904 - yet come in and so evidently is lost.  Patty said she did not keep a
160905 - copy.  My sense is our discussion today reflects the jist of her
160906 - email.
160908 -  ..
160909 - Patty said she likes the ideas of SDS, Communication Metrics and of
160910 - doing a study.  She has limited time.  She cannot work on a proposal
160911 - for at least two weeks.  After that she feels her time will be limited
160912 - by the need to obtain tenure at SCU.  Patty said the Welch project
160913 - would not contribute to that effort.  Bob Newman has recommended she
160914 - focus on the tenure issue for the near term.
160916 -  ..
160917 - Patty suggests doing smaller studies relative to the ideas discussed
160918 - in our meeting at ref SDS 6 line 591.
160920 -  ..
160921 - She is attending a convention/seminar event in two weeks and is
160922 - preparing for it.
160923 -
160925 -  ..
160926 - Reality Monitoring - Metrics
160927 -
160928 - Patty has spoken to Tracey about using SDS to evaluate "Reality
160929 - Monitoring."  She feels SDS support for Communication Metrics fits the
160930 - model in psychology for reality metrics that assist people in
160931 - monitoring beliefs in relation to reality.  This sounds like a trade
160932 - term in cognitive science and psychology for communication metrics of
160933 - alignment discussed in the NWO paper. ref OF 1 WG5K  It also seems
160934 - related to "Knowledge Maintenance" used in AI work, reviewed on
160935 - 940603. ref SDS 1 0452
160936 -
160937 -     [On 021118 research in cognitive science indicates that reality
160938 -     monitoring applies traceability to original sources to verify
160939 -     accuracy of perceptions. ref SDS 22 QS8H
160941 -  ..
160942 - "Reality monitoring" occurred at Ford Motor Company today, ref SDS 13
160943 - 8530, underscoring the value of Communication Metrics to discover
160944 - misunderstanding before mistakes are made.  It is an aspect of
160945 - "Tending the Garden of Knowledge" discussed a few weeks ago on 951012.
160946 - ref SDS 6 9066
160947 -
160948 -        [On 951101 reality monitoring support by psychologists helping
160949 -        people communicate without balkanizing the organization, e.g.,
160950 -        at Chips and Technologies. ref SDS 14 P59H
160952 -         ..
160953 -        [On 971017 cited reality monitoring to overcome limited span of
160954 -        attention. ref SDS 21 0707]
160956 -         ..
160957 -        [On 951114 planning for PMI professional event on Communication
160958 -        Metrics Doctor Brusman to present reality monitoring to improve
160959 -        accuracy of communication by adding alignment enabled by SDS.
160960 -        ref SDS 18 ZZ7J
160962 -         ..
160963 -        [On 951117 Doctor Brusman explains narrative therapy in
160964 -        psychology that applies reality monitoring as a communication
160965 -        metrics supported by SDS. ref SDS 19 9624
160967 -         ..
160968 -        [On 951126 Doctor Brusman explains SDS supports psychology
160969 -        practice of narrative therapy and helps patients perform
160970 -        reality monitoring.
160971 -
160973 -     ..
160974 -    Firms Hire Psychologists to Improve Communication
160975 -
160976 -    [Reports of stress from faster communications on 951024,
160977 -    ref SDS 11 4436, organizations hiring psychologists to deal with
160978 -    miscommunications on 951101, ref SDS 14 5500, ref SDS 8 1111, and
160979 -    also the record on 951103. ref SDS 15 4355  See later analysis on
160980 -    951106 of Ford Motor Company problem at ref SDS 16 6754.  This
160981 -    supports the "devolution of community" thesis cited in the NWO...
160982 -    paper at ref OF 1 9449, discussed with Patty on 951012. ref SDS 6
160983 -    7382.]
160984 -
160986 -     ..
160987 -    Haste Makes Waste
160988 -    Information Highway Impedes Communication
160989 -    Email Degrades Writing Quality
160990 -
160991 -    Another dimension of this phenomena is reliance on immediacy in
160992 -    place of care to accomplish objectives, as embodied, for example,
160993 -    by use of email discussed above and at ref SDS 6 line 321. As the
160994 -    flow of information increases the perceived value of immediacy
160995 -    overwhelms considerations to be careful, i.e., "Haste makes waste."
160996 -    Errors must increase, absent a means to check new information
160997 -    against what has already been received, per analysis at ref SDS 14
160998 -    line 185.
160999 -
161000 -        [See need to verify accuracy of writing, ref SDS 20 3332.]
161002 -  ..
161003 - The only way to deal with faster flows of information is to create
161004 - faster ways to convert it into knowledge and check for accuracy, i.e.,
161005 - "reality monitoring," or metrics.  The only way to do that is with
161006 - automated integration of time, information and subjects.
161007 -
161008 -
161010 -  ..
161011 - Planning SDS Study
161012 -
161013 - I suggested Patty try to schedule a day or so following the two weeks
161014 - needed to prepare for and attend the pending event.  Our aim would be
161015 - to focus on the practicalities of the objectives we considered on Oct
161016 - 12.  Hopefully this could include a draft proposal.
161018 -  ..
161019 - In the meantime, Patty will keep in mind the possibility of inviting
161020 - others to collaborate on the team either at SCU or other universities.
161021 - Patty seemed to indicate she may be able to pitch the idea at the
161022 - professional event she is attending.  Lifting the capacity to think,
161023 - remember and communicate is a big job.  We need help.
161025 -  ..
161026 - I will call Nov 20, if I do not hear sooner to discuss these ideas
161027 - further.
161028 -
161029 -
161030 -
1611 -