CONTACTS 
0201 - Raychem Corporation                415 361 3333 fax 5090
020101 - Mr. John Kahl;  =415 361 6942
020102 - Corporate Real Estate and Construction

SUBJECTS
ISO 10006 - Project Management Standards
Traceability, ISO 10006 & PMBOK
Feb Event, Speakers

1005 -    ..
1006 - Summary/Objective
1007 -
100701 - Followed up work at ref SDS 11 line 63 and ref SDS 10 line 60.
100702 -
100703 - John is sending a copy of ISO 10006; he provided internet addresses
100704 - for the ISO so I can develop independent collaboration.  We discussed
100705 - the meeting with Intel, and need for coordination on scope of
100706 - presentations to PMI.  He feels Raychem meets ISO 10006 requirements
100707 - for traceability relative to major meetings, but is not needed for
100708 - other management communications.  John did not address continual
100709 - learning requirements.
100710 -
100711 -
100712 -
100713 -
1008 -
1009 -
1010 - Discussion
1011 -
101101 - John said he has submitted a request via fax to ISO folks in Europe
101102 - for the ISO 10006 criteria, per my request at ref SDS 11 line 79.
101103 -
101104 - He will put a copy of their ISO document in the mail for me today, to
101105 - use in the interim.
101106 -
101107 -      [Received this at ref SDS 15 line 65.]
101108 -
101109 - I explained I have the ISO standard on-line, but I am not sure Denis
101110 - could use it this way, since he is using LN for information
101111 - management, per ref SDS 12 line 70.
101112 -
101113 -
101114 -
101115 - Internet Addresses
101116 -
101117 - John said he was able to get a fax number for the ISO folks in Europe
101118 - through an internte address.  He gave me the following:
101119 -
101120 -                   htp://www.iso.ch/9000e/forum.html
101121 -
101122 -    ...while we were talking he seemed to report having logged onto
101123 -    one of the ISO Web sites.  He gave me another address
101124 -
101125 -  htp://www.hike.te.chiba-u.ac.jp/ikeda/documentation/iso9000/9000-24q
101126 -                      .html
101127 -
101128 -    ...where the above is a single string.  He also gave the following
101129 -    as another possibility.
101130 -
101131 -             htp://www.exit109.com/`leebee/bibliog.htm
101132 -
101133 -
101134 -     Internet Access Problem to Web
101135 -
101136 -     John asked if I could test these addresses while we were talking.
101137 -     I tried to log onto the Web, but encountered a problem, similar to
101138 -     a prior occassion when the Internet program requested a directory
101139 -     location, ref SDS 1 line 39.  I was unable to clear the problem
101140 -     during our call, but will let him know the results.
101141 -
101142 -          [Later solved it and got logged on per ref SDS 16 line 26.]
101143 -
101144 -
101145 -
101146 - ISO 10006 & PMBOK
101147 -
101148 - I mentioned the PMI notice of a Regional Seminar that reports ISO
101149 - 10006 is based on the PMBOK, per ref SDS 14 line 63.
101150 -
101151 -     John said he feels the ISO 10006 standard is a better guide for
101152 -     managing projects than the PMBOK.
101153 -
101154 -     I mentioned the findings that ISO offers better criteria for
101155 -     traceability and continual learning, ref SDS 7 line 137, but that
101156 -     PMBOK is generally a more useful document, per ref SDS 5 line 51.
101157 -
101158 -     We considered our meeting in August where John felt this analysis
101159 -     was correct, ref SDS 7 line 91.  John did cite new information or
101160 -     analysis that changed that conclusion.
101161 -
101162 -         Comment
101163 -
101164 -         I did not ask if he has prepared subsequent analysis showing
101165 -         errors in the initial review, or new points that were not
101166 -         previously considered that support a conclusion other than
101167 -         that PMBOK provides a better overall treatment of project
101168 -         management than ISO 10006 per ref SDS 5 line 61.  For him to
101169 -         do this would consitutute a Communuication Metrics practice.
101170 -         John has already said he has been too busy since he returned
101171 -         from vacation to do this level of analysis, ref SDS 8 line
101172 -         85.
101173 -
101174 -
101175 -     Marketing Considerations
101176 -
101177 -     John said ISO criteria are specified on projects throughout the
101178 -     world, but he has not seen PMBOK specified anywhere. Stakeholders
101179 -     are beginning to insist that design professionals, contractors and
101180 -     vendors demonstrate ISO certification as a condition of proposal
101181 -     prequalification.
101182 -
101183 -         This supports the discussion with Denis the other day, when he
101184 -         asked about ISO, ref SDS 10 line 90.
101185 -
101186 -
101187 -
101188 - Traceability and Continual Learning
101189 -
101190 - I mentioned my letter ref DIP 1 line 32, submitted at ref SDS 13 line
101191 - 66, confirming our consideration of how Raychem applies "Traceability"
101192 - and "Continual Learning" per ref SDS 8 line 132.
101193 -
101194 - John said Raychem applies traceability by entering in the notes of
101195 - major meetings citations to contract provisions, change orders, RFI's,
101196 - schedules and other control criteria.  He said these links support
101197 - understandings and commitments that are then carried forward to ensure
101198 - future implementation with original intent.
101199 -
101200 - I asked how such understandings are traced to other management
101201 - communications like phone calls, articles, correspondence, books,
101202 - memos, discussions, policies, seminars, site inspections, reviews of
101203 - standards like PMBOK or ISO 10006, where a formal report is not
101204 - prepared?  John indicated these are not important enough to justify
101205 - the time and expenese of traceability.
101206 -
101207 -
101208 -     Comment
101209 -
101210 -     I did not ask where this position is stated, implied or supported
101211 -     by the ISO 10006 criteria, by any study, anecdote or evidence of
101212 -     any kind from daily work other than the fact people do have time
101213 -     to do this work because they do not know how to use tools that
101214 -     make it possible.
101215 -
101216 -     It would be helpful to visit with Raychem to see examples of how
101217 -     they implement traceability.  This is what we want Raychem to
101218 -     demonstrate in its presentation to PMI.
101219 -
101220 -          [Was never able to do this because Raychem closed down this
101221 -          department.]
101222 -
101223 -     John did not mention how Raychem accomplishes the ISO 10006
101224 -     requirement for continual learning ref SDS 5 line 474.
101225 -
101226 -
101227 -
101228 - PMI Event Program Outline
101229 -
101230 - I mentioned the meeting with Intel for the PMI event program, ref SDS
101231 - 9 line 68, and that I have submitted notes to Raychem on that meeting
101232 - to coordinate their remarks with Intel, per ref DIP 1 line 32.
101233 -
101234 - I advised that Intel plans to submit an outline of their remarks for a
101235 - meeting on 951031, and that it would be helpful to get an outline from
101236 - Raychem within that time frame, then do a joint coordination meeting.
101237 -
101238 - John said Raychem will be too busy to prepare an outline by 951031,
101239 - and he feels they cannot meet for another several months because of
101240 - the management changes that have occurred, per our last discussion,
101241 - ref SDS 8 line 87.
101242 -
101243 - John said he has another presentation to make before the first of the
101244 - year.  It was not clear how that relates to our efforts.
101245 -
101246 -
101247 -     Comment
101248 -
101249 -     I did not mention that we did an initial outline at our first
101250 -     meeting ref SDS 6 line 309.
101251 -
101252 -     John mentioned in our meeting in August that Doug felt Raychem
101253 -     could develop a better outline to explain Raychem's communication
101254 -     procedures that enabled it to have a successful project, ref SDS
101255 -     7 line 216.
101256 -
101257 -     A key point Raychem can demonstrate is how they implement
101258 -     traceability and continual learning, ref SDS 5 line 475, and how
101259 -     they determine what information should be linked back to original
101260 -     sources, and how they apply those links.
101261 -
101262 -         An example is from the IBM TechCon event ref SDS 17 line 198.
101263 -
101264 -
101265 -
101266 - Raychem's Future - COB Address
101267 -
101268 - John said that tomorrow or within the next week, Raychem's new
101269 - Chairman is presenting via inter-company video address, his vision for
101270 - Raychem and possibly some details on changes in the company.
101271 -
101272 -
101273 -
101274 -
1013 -