CONTACTS 
0201 - PG&E Law Department                415 973 nnnn fax or 800...
020101 - Ms. Sue Hoffman; =415 973 6682

SUBJECTS
SDS Marketing, PG&E, Law Department
Objectives/scope
PG&E Glenn & Pam

0705 -    ..
0706 - Summary/Objective
0707 -
070701 - Followed up work at ref SDS 8 line 72, and ref DIP 2 line 29, issued
070702 - at ref SDS 8 line 122.
070703 -
070704 - Showed Sue how SDS applies POIMS technology.  The main point is that
070705 - "automated and integrated" information is much faster and easier than
070706 - handling printed documents.  Sue will discuss with Glenn.  Submitted
070707 - ref DIT 1 line 30 confirming understandings, included samples of Doc
070708 - Log and Publication reports.
070709 -
0708 -
0709 -
0710 - Discussion
0711 -
071101 - Initially I noted Sue's desk is neat and organized.  SDS uses
071102 - automation and integration to perform daily work in a neat and
071103 - organized manner, under the idea:
071104 -
071105 -         A place for everything and everything in its place!
071106 -
071107 - Sue had my letter on her desk, transmitting the discussion with
071108 - Glenn, ref DIP 2 line 29, and seemed to have grasped the essentials
071109 - of POIMS to automate and integrate key work practices so each
071110 - supports the other:
071111 -
071112 -               Time, information, people, documents
071113 -
071114 - I explained that because "management" is complex, SDS is also
071115 - complex, so today, we will just focus on the features of interest to
071116 - the Department.  If this seems helpful, I am willing to come back
071117 - to demonstrate other SDS features and applications.
071118 -
071119 -
071120 - PG&E's Document Management Program
071121 -
071122 - Sue said the Law Department will be soon be evaluating a software
071123 - program PG&E has purchased for document management.  Sue has seen this
071124 - program several times.  She feels it can solve Glenn's need for better
071125 - command and control of the Department's briefing history, ref SDS 1
071126 - line 206.  The Law Department will shortly begin testing this applica-
071127 - tion.
071128 -
071129 -     [On 950512 Sue was too busy to respond to POIMS, ref SDS 9 0000.]
071130 -
071131 - Sue asked how SDS performs document management?
071132 -
071133 -
071134 - SDS Document Log
071135 -
071136 - I showed how information in SDS is all related to what needs to be
071137 - done, i.e., the Schedule, and what has already been done, i.e., the
071138 - Diary.  SDS means:  Schedule Diary System.
071139 -
071140 - SDS segments formal correspondence according to "Received" or
071141 - "Issued" and whether a response is due, when and by whom.  Documents
071142 - are further segmented by Subject and Author.  Documents can have
071143 - multiple subjects, and subjects can be queried by organic structure.
071144 - To illustrate I did an example using the Gold Hill project which
071145 - Glenn supported during my work with Bill DeHart.
071146 -
071147 -
071148 -    Multiple Identification/Selection Criteria
071149 -
071150 -
071151 -           Project:       Gold Hill Reconductoring & Relocation
071152 -
071153 -             Contracts:      SMUD
071154 -                             Sierra Pacific
071155 -                             L&P
071156 -
071157 -             Controls:       Cost
071158 -                             Schedule
071159 -                             Action Items
071160 -                             Meetings
071161 -
071162 -             Engineering:    ...
071163 -
071164 -
071165 -      ...the SMUD Contract had following specific "issues"
071166 -
071167 -
071168 -              Tubular Steel Line 2 Circuits
071169 -              SMUD Rights to one Transmission Circuit
071170 -              PG&E's Rights on New Line
071171 -              SMUD's Duty to Construct & Maintain its Circuit
071172 -              SMUD Removes Existing Line
071173 -              PG&E May Connect to SMUD Pole at Lake Substation
071174 -              PG&E Remove Halsey Junction-Newark 115 kV
071175 -              Gold Hill - UARP Junction)
071176 -              PG&E Grants SMUD Easement in Gold Hill Substation
071177 -              PG&E can withdraw if Sierra & L&P not successful
071178 -
071179 -
071180 -    SDS identifies documents by any such criteria, multiple criteria
071181 -    or at higher levels.  For example all documents for the Gold Hill
071182 -    project can be assembled, or those dealing just with "Contracts"
071183 -    or those only on the SMUD contract, or those for only "PG&E's
071184 -    Rights on New Line."
071185 -
071186 -
071187 -    E-Mail
071188 -
071189 -    The flood of e-mail and fax documentation is particularly
071190 -    conducive to organization and management by the SDS Doc Log.
071191 -
071192 -
071193 -    SDS Innovations
071194 -
071195 -    1.  When a document is prepared, it immediately appears in the
071196 -        SDS document log.
071197 -
071198 -    2.  There is no "data entry" by another person.
071199 -
071200 -    3.  There is no "data entry" delay or error in logging a document
071201 -        because, the process of creating a document, also posts the
071202 -        Document Log.  I showed how this is automated to eliminate
071203 -        data entry error.
071204 -
071205 -    4.  It takes about 10 seconds to identify a document.
071206 -
071207 -    5.  It takes about 10 seconds to find a document.
071208 -
071209 -    6.  It takes about .01 seconds to get a document listed in the
071210 -        log.  Documents are never misfiled or removed from the filing
071211 -        system.
071212 -
071213 -    7.  It takes about .01 seconds to get the context showing why a
071214 -        document was issued, what considerations were made, the
071215 -        history that preceded the document being issued, and what is
071216 -        expected to happen.
071217 -
071218 -    8.  SDS document identification automatically addresses the
071219 -        document and posts an ID in the document keyed to the Log.
071220 -
071221 -    9.  The Document Log shows responses, i.e., document "g" responds
071222 -        to document "a," or documents "g", "k", and "m" respond to
071223 -        document "c."
071224 -
071225 -    All of these innovations taken together, improve productivity.
071226 -
071227 -
071228 - Publication Log
071229 -
071230 - Showed the publications library that supports Glenn's immediate
071231 - interest, per ref SDS 1 line 203.
071232 -
071233 -    We assembled a list of publications on my notebook computer
071234 -    covering the past several years.  This listed documents based on
071235 -    the date of publication, the title, author, source and subject.
071236 -
071237 -    We then assembled a list of publications on a single subject,
071238 -    which selected out just two documents from the full chronology in
071239 -    the prior list.  This took about 10 seconds.  We opened the
071240 -    documents merely by clicking on the entry in the log.
071241 -
071242 -
071243 - Automated "Religion" (Citations)
071244 -
071245 - Sue asked about entries in the SDS record that point to other
071246 - information, but which look strange.
071247 -
071248 - I used the demonstration to Glenn to illustrate how SDS citations
071249 - work, ref SDS 1 line 86.
071250 -
071251 - Sue was familiar with "hypertext" so I explained how SDS lets User's
071252 - generate their own linkages to quickly create a path back to original
071253 - understandings.  This replicates the practice used in the law and in
071254 - religious texts to show support for current action and viewpoints.
071255 - Explained how this can be likened to "automated religion" within the
071256 - original Latin derivative "re - ligre:  to bind back."
071257 -
071258 - This SDS innovation gives people greater use of the information they
071259 - create and receive.  I call this...
071260 -
071261 -                  converting information into knowledge
071262 -
071263 -
071264 - New Technology
071265 -
071266 - Sue said Glenn feels SDS can provide useful support for the
071267 - Department.  She said the demonstration today showed features which
071268 - are new and helpful.  Some attorneys may prefer to avoid learning to
071269 - use the mouse and function keys.  Those familiar with Windows, may
071270 - find SDS easier to learn.
071271 -
071272 - I explained the idea of SDS is to work faster, more accurately and
071273 - more consistently, but with less effort.  Rather than simply automate
071274 - manual procedures that have existed for hundreds of years, SDS offers
071275 - unique tools that are only possible with automation, but which still
071276 - perform underlying basic needs in the work place.
071277 -
071278 -
0713 -