CONTACTS 

SUBJECTS
IBM Pathways to Growth, Jun 29 - 30, 1994

0503 -    ..
0504 - Summary/Objective
0505 -
050501 - Followed up work at ref SDS 6 line 53.  George Gitschel with TQE in
050502 - San Jose called to follow up recent correspondence.
050503 -
050504 - Set up to meet possibly next week about joint marketing efforts.
050505 -
050506 -
0506 -
0507 -
0508 - Discussion
0509 -
050901 - George is following up TQE's letters ref DRT 1 line 18 following up
050902 - the IBM conference at ref SDS 6 line 55, and his second follow up
050903 - letter at the local level ref DRT 2 line 30.
050904 -
050905 -      Note the first TQE letter, ref DRT 1 line 30, included an
050906 -      artical by Wilson Harrell that was published in the October 1994
050907 -      issue of Success on page 106 (actually the page number is
050908 -      slightly obscured, so not sure about it).
050909 -
050910 -
050911 - I explained my interest in finding a vehicle for SDS and POIMS tech-
050912 - nology based on the ability of SDS to implement TQE, per ref OF 1
050913 - line 433.
050914 -
050915 - George seemed to appreciate the concerns about TQM raised at ref SDS
050916 - 2 line 165.
050917 -
050918 - He requested information about SDS and POIMS, and a bio on myself.
050919 - Perhaps we can meet next week.  They are in San Jose.
050920 -
050921 - Was not able to get this out today because could not get Wordperfect
050922 - going on CPU #8.
050923 -
050924 -   [See follow up at ref SDS 7 line 47.]
050925 -
050926 -
050927 -
0510 -

SUBJECTS
Change & Buy In
Business Engineering, 930216
TQM
Teamwork, Cultural Diversity
New Age Business, Self-Actualization
TQM Objectives, 930204
Re-Engineer Project Management

1210 - Summary/Objective
1211 -
121101 - Received the article at ref OF 4 line 30 explaining Wilson Harrell's
121102 - vision of implementing TQM.  He feels employees will "buy into"
121103 - changes in management procedures because they are more involved in
121104 - designing the changes, ref OF 4 line 99, and in some cases are the
121105 - "customers", per ref OF 4 line 60.
121106 -
121107 - TQM results from the Information Highway which enables smaller
121108 - enterprises to compete effectively with better financed larger
121109 - organizations, ref OF 4 line 21.
121110 -
121111 - Wilson cites seven steps to implement TQM, ref OF 4 line 46.
121112 -
121113 -
121114 -
121115 -