THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net
S U M M A R Y
DIARY: October 26, 1994 05:00 PM Wednesday;
Rod Welch
PMI meeting this afternoon.
1...Summary/Objective
2...Bob Denmark
............Selecting the Right Path
........Old Technology - Consuming Information
........New Paradigm - Investing Intellectual Capital Solves Murphy
........But as Aristotle noted 4,000 years ago, little deviations from
..............
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CONTACTS
0201 - Sandia National Laboratories O-00000543 0201
020101 - Mr. John C. McMichael;
0202 - Moravec and Associates O-00000537 0101
020201 - Mr. Milan Moravec; President
SUBJECTS
PMI Monthly meetings
0903 -
0903 - ..
0904 - Summary/Objective
0905 -
090501 - Follow up ref SDS 14 0000, ref SDS 10 0000.
090502 -
090503 - Milan Moravec gave a presentation on need for change; heard
090504 - presentation on the value of planning. Dan Ono is assigned to do a
090505 - study on the value of project management.
090506 -
090507 -
090509 - ..
0906 -
0907 -
0908 - Discussions
0909 -
090901 - Ran into Ahmet Taspinar, Sherrill McDonald and Richard Lingensjo, but
090902 - did not have time to visit extensively.
090904 - ..
090905 - Met Raisa _______.
090906 -
090907 - This is her first PMI meeting. She is a young woman who provides
090908 - project planning and procedure support as an independent consult-
090909 - ant. Raisa described a current project in San Francisco where she
090910 - developed a quality control program and then helped negotiate a
090911 - contract to apply it so that her client's vendor of a key product
090912 - could overcome previous quality failures.
090914 - ..
090915 - She won Milan's raffle in the business card drawing.
090916 -
090918 - ..
090919 - Bob Denmark
090920 -
090921 - Bob sat across from Raisa and next to Chris Snyder.
090922 -
090923 - He told us about a project he has been involved with to build 9,000
090924 - units of housing in Israel. Sounded like it is a T&M deal, and
090925 - includes providing training for Israeli soldiers who are assigned to
090926 - support the project. They soldier part of the day, and then work on
090927 - Bob's project to learn skills they can use after leaving the
090928 - military.
090930 - ..
090931 - They are training a polyglot of other nationalities, e.g. Russians,
090932 - Etheopians, Arabs, etc. I commented to Bill DeHart who sat next to
090933 - me that this seems like what CDWR has done in staffing the Coastal
090934 - Aqueduct project.
090936 - ..
090937 - I did not get a chance to ask about his eye condition which he
090938 - mentioned at the PMI conference in Vancouver last week, ref SDS 17
090939 - line 61.
090940 -
090941 -
090943 - ..
0910 -
0911 -
0912 - Milan Moravec on Challenge of the Future
0913 -
091301 - Milan gave a short form presentation of his ideas presented at the PMI
091302 - Asilomar conference on 940610. ref SDS 9 3955
091303 -
091304 - Milan asked attendees to draw a circle, and then section out a
091305 - portion that represents "information we know," relative to what we
091306 - need to know. He asked we estimate another section representing
091307 - "what competitors know that we do not know." For most people these
091308 - sections comprised about 25% to 33% of the circle.
091310 - ..
091311 - Milan asked what the remainder of the circle represents?
091313 - ..
091314 - Suggested it comprises the potential for "knowledge growth," which
091315 - is stymied by the pace of modern business life on the Information
091316 - Highway.
091318 - ..
091319 - Milan took a different tack. He indicated the blank space in the
091320 - pie chart represents the amount of risk which leaders are prepared
091321 - to take, but which "managers" avoid.
091323 - ..
091324 - I did not pursue the issue further because Milan was working
091325 - hard at presenting his ideas. It seems though that "good"
091326 - leaders identify and reduce risk by capturing the record in
091327 - order to acquire and preserve "understanding" and thereby
091328 - create new knowledge, so that when they move into uncharted
091329 - waters, the risks and opportunities, costs and benefits and the
091330 - steps to meet objectives are as well "understood" as possible.
091331 -
091333 - ..
091334 - Selecting the Right Path
091335 -
091336 - I mentioned as an aside to Bill DeHart the conventional
091337 - wisdom about a "leader" as focusing on the arts of
091338 - persuasion with the result that too often people are led
091339 - down the wrong path by the sweet sounding Pied Pipers of
091340 - "change" (see analysis of Stephen Covey on 921205.
091341 - ref SDS 2 4820)
091343 - ..
091344 - The haunting question after attending a seminar advocating
091345 - change, is what change to make? What are the new skills and
091346 - paradigms managers need to increase their value and remain
091347 - competitive?
091348 -
091349 - [On 040621 10 years later learned that the year before this
091350 - seminar in Jan-Feb 1993 Alan Webber wrote a piece proposing
091351 - conversation for change and renewal under the banner of
091352 - "Knowledge Management to replace declining confidence in TQM
091353 - and reengineering. ref SDS 22 HJ8M
091355 - ..
091356 - [On 951230 General Hank Hatch argues fortunes fall when
091357 - people make changes in the wrong direction without
091358 - understanding what aspects of management are causing poor
091359 - performance. ref SDS 21 2131
091360 -
091362 - ..
091363 - Old Technology - Consuming Information
091364 -
091365 - The fundamental paradigm of "leadership" is talking to make a
091366 - living at conferences, meetings, E-mail, celluar phone, dialog.
091367 - ref OF 1 4079 They ask for the bottom line and look for the
091368 - big picture. Thus executives give orders and persuade others
091369 - to act, based on summarized (i.e., cursory) understandings.
091370 - This worked fine for 5,000 years, but its time is over. Today,
091371 - management is more than talking and persuading. ref OF 1 2468
091372 -
091373 -
091374 -
091375 -
0914 -
SUBJECTS
Deviation from Truth Multiplied by Time, Ransdell
Truth Deviations Multiplied by Time
1104 -
110501 - ..
110502 - New Paradigm - Investing Intellectual Capital Solves Murphy
110503 -
110504 - Paradigms are understandings of cause and effect that comprise
110505 - knowledge, per work on 940621. ref SDS 11 7489
110507 - ..
110508 - Today, the increasing rate of creating and distributing
110509 - information increases the rate of misunderstanding. ref OF 1
110510 - 25H6 When conflict surfaces, little problems are ignored
110511 - hoping they will go away.
110513 - ..
110514 - But as Aristotle noted 4,000 years ago, little deviations from
110515 - the truth in the beginning, lead to ruinous results in the end.
110516 - ref SDS 13 0000 Murphy's Law results, as discussed at the PMI
110517 - Asilomar Conference on 940612. ref SDS 10 5882
110519 - ..
110520 - Time calcifies hope into an "official view of reality." Peer
110521 - pressure and hierarchy bend strong, good people into cover ups.
110522 - (see for example the record on 941021, ref SDS 19 7488). The
110523 - only solution is to increase the ability to convert information
110524 - into new knowledge, i.e., to lift the capacity to think,
110525 - remember and communicate, so that people can discover
110526 - opportunity and avoid mistakes.
110528 - ..
110529 - [This material could be used to integrate and expand the
110530 - articles on POIMS and the New World Order.]
110532 - ..
110533 - This requires learning new skills. Like the farmer who learned
110534 - to put things into the ground to get a bigger reward than
110535 - merely taking what nature provides, executives can learn to
110536 - invest intellectual capital to reap a richer harvest of know-
110537 - ledge and ideas. They must transcend the old paradigm of
110538 - knowledge as coming from talking, observing and listening.
110539 - Sound conveys impressions and our eyes are especially suscep-
110540 - tible to misimpression in the frenetic environment of modern
110541 - business life on the Information Highway. So we need new
110542 - skills to grow, test, preserve, and retrieve critical
110543 - knowledge.
110544 -
110546 - ..
110547 - Chris Snyder sitting across from Bill and I, said that PG&E senior
110548 - managers should have attended this evening to hear Milan's ideas.
110549 - This echoed Jake's comments on Milan's presentation at Asilomar,
110550 - ref SDS 11 0000 155.
110552 - ..
110553 - After his presentation, Milan asked me to call about meeting to
110554 - discuss things further, perhaps over breakfast.
110555 -
110556 - [On 040621 10 years later learned that the year before this
110557 - seminar in Jan-Feb 1993 Alan Webber wrote a piece proposing
110558 - conversation for change and renewal under the banner of "Knowledge
110559 - Management to replace declining confidence in TQM and
110560 - reengineering. ref SDS 22 HJ8M
110561 -
110562 -
110563 -
110565 - ..
1106 -
1107 -
1108 - PMI Education Project
1109 -
110901 - The moderator said Dan Ono is heading up a project to identify the
110902 - cost advantages of using project management.
110904 - ..
110905 - Possibly this is an opportunity to let Dan know about POIMS.
110906 -
110907 -
110908 -
1110 -
SUBJECTS
Planning & Oversight
1203 -
120401 - ..
120402 - The main presentation focused on the advantages of "planning" in
120403 - advance of spending a lot of money on a project. It offered ideas on
120404 - starting a project that are similar to those presented at the Cal
120405 - Tech seminar, ref SDS 1 line 74, including the course manual received
120406 - and analysed at ref SDS 3 line 87.
120408 - ..
120409 - This evening we got the results of a study involving 600 or so
120410 - projects that concluded it is beneficial to do planning, i.e.,
120411 -
120412 - Look before you leap!
120414 - ..
120415 - Seemed like the main finding of the study was that project controls
120416 - (presumably cost and schedule tools) contributed the most to success.
120418 - ..
120419 - It was not clear from the presentation when these successful projects
120420 - were performed. "Success" usually requires a period of time after
120421 - "official" completion of the project, to determine if everything
120422 - really works and all of the claims are resolved. This can take
120423 - years. I would expect that this study represents projects within the
120424 - past 20 years, rather than those being performed in the modern era of
120425 - the "Information Highway."
120426 -
120427 -
120428 -
120429 -
1205 -
SUBJECTS
Sandia Labs, Livermore
SDS, Marketing, Sales discussions
Trial Installations
1505 -
150601 - ..
150602 - Saw Jake McMichael following up our discussion at PMI in Vancouver a
150603 - few weeks ago, ref SDS 17 line 94.
150605 - ..
150606 - He asked Bill DeHart about using SDS at PG&E? Bill mentioned the
150607 - discussion with Chris Snyder on this point in extending the Welch
150608 - contract, per ref SDS 16 line 84.
150610 - ..
150611 - I will send Jake the notes of that discussion. Bill asked Jake to
150612 - call him to follow up.
150613 -
150614 -
150615 -
150616 -
150617 -
150618 -
150619 -
150620 -
1507 -
Distribution. . . . See "CONTACTS"