CONTACTS 
0201 - PG&E Materials & Fleet             415 973 1043 fax 8087
020101 - Mr. Bob LaRue, P.E.
020102 - Project Manager; Room 741 Mail Code H7A =415 973 5072

SUBJECTS
SDS Marketing, Demonstrations
Remembering (linked records)

0504 -    ..
0505 - Summary/Objective
0506 -
050601 - Followed up work at ref SDS 3 line 77.  While waiting for Bob to
050602 - return so we could start the plot on the CDWR schedule, I noticed he
050603 - had a book on his desk about Deming and TQM.
050604 -
050605 - I set up the notebook computer and did some work on the notes of the
050606 - meeting with Bob.  When he returned, I asked if he would like a
050607 - demonstration of SDS, and how to implement Deming's idea about:
050608 -
050609 -
050610 -                    Plan, Do, Study, Act.
050611 -
050612 -
050613 - I explained the POIMS concept of an "automated management cycle":
050614 -
050615 -
050616 -                   Plan              Perform
050617 -
050618 -
050619 -
050620 -                             Report
050621 -
050622 -
050623 -   Showed how SDS implements this, using records of Bill's CDWR
050624 -   project.
050625 -
050626 -
050627 - Bob thought SDS could be helpful in his work.  He was suprised by the
050628 - amount of writing in SDS records, but recognized that SDS lets people
050629 - write as much or as little as they want.  It just makes it possible
050630 - (empowers managers) to generate and retrieve information and ideas
050631 - much more efficiently.  I explained the POIMS concept of "converting
050632 - information into knowledge."
050633 -
050634 -     Did an example of looking up instructions on using MS Project, ref
050635 -     SDS 1 line 199, since Bob mentioned today he does not have a
050636 -     manual, and so has learned the new features of ver. 4.0 through
050637 -     experimentation. He said this method results in forgetting how to
050638 -     do things due to the dynamics of the work day, and the need to get
050639 -     things done quickly. Even with a manual, there are lots of subtle
050640 -     things not in the manual that need to be remembered.
050641 -
050642 -     Bob said SDS linking and Subject Indexing could be helpful for
050643 -     capturing and retrieving related information.
050644 -
050645 -
050646 - I explained that to implement it, would require me providing training
050647 - and support for several months, as I am doing for Bill DeHart (see
050648 - Bill's evaluation reported at ref SDS 2 line 82.
050649 -
050650 -
050651 -
050652 -