THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 29, 1994 04:44 PM Friday; Rod Welch

Received article on challenges of automating management.

1...Summary/Objective


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CONTACTS 
0201 - Mohr, Davidow Ventures             415 854 7236
020101 - Mr. William H. Davidow

SUBJECTS
Personnel, Training, Management Skills
Usability Engineering
Product Design, Productivity
Design Objectives
Virtual Corporation
Automated Management
Management productivity & Teamwork
Computers not used for management
Virtual Corporation, Davidow, David
Leadership Not Improved by Technology, Need
Reengineer Management Requires Tools New

1213 -    ..
1214 - Summary/Objective
1215 -
121501 - Author of book entitled "Virtual Corporation" writes article in
121502 - Chronicle ref OF 6 line 23, that supports POIMS idea that automation
121503 - has not changed management practices, ref OF 2 line 134, and also at
121504 - ref OF 1 line 80.  This is one reason why automation has not improved
121505 - management productivity, ref OF 1 line 20.
121506 -
121507 -     Supports article by Jim Manzi of Lotus in October 1992, ref SDS 1
121508 -     0000.
121509 -
121510 -     [On 960721 echoed by Morris at 1996 Asilomar for PMI, ref SDS 17
121511 -     0893.]
121512 -
121513 -     [On 980613 article on "virtual office" concludes it still has not
121514 -     improved productivity. ref SDS 18 0000]
121515 -
121516 -     Automated support requires an integrated design in order to
121517 -     improve management productivity, see for example ref SDS 13 7777.
121518 -     POIMS says you need to improve a "critical mass" of business
121519 -     practices, simultaneously, in order to improve management, ref OF
121520 -     1 line 146, and also at ref OF 1 line 605.
121521 -
121522 - Author says management work practices are not adequately automated to
121523 - improve productivity, ref OF 6 line 23.  Supports analysis of Covey's
121524 - book at ref SDS 2 line 194.  This requires "empathic design" used in
121525 - SDS, ref SDS 8 line 64, also "new paradigm" defined at ref SDS 2 line
121526 - 377.
121527 -
121528 - Virtual Corporation came up in the record at ref SDS 9 line 221.
121529 -
121530 -    [Later this was supported by Tom Landauer's book, "The Trouble with
121531 -    Computers" reviewed at ref SDS 15 line 242.]
121532 -
121533 -    [David later wrote a piece for Forbes ASAP 960226 on the
121534 -    fragmentation of the chip industry into units that are less
121535 -    vertical, ref SDS 16 line 254.]
121536 -
121537 -
121538 -
121539 -
121540 -
1216 -

SUBJECTS
Publishing articles
Investors

1405 -
140501 - Called about article ref OF 6 line 10, and spoke to Elizabeth Parker
140502 - who works with Bill Davidow at Mohr, Davidow.  They are venture cap-
140503 - italists in Menlo Park.  Bill wrote the book "The Virtual Corpora-
140504 - tion."  I have not viewd that concept favorably, I concur that auto-
140505 - mation needs to perform management tasks in ways that make managers
140506 - more efficient, rather than simply do the things they have been doing
140507 - for the past 2000 years.
140508 -
140509 - Submitted ref DIT 1 line 30 to Bill for evaluation of POIMS article.
140510 -
140511 - Scheduled follow up for 940804.
140512 -
140513 -
1406 -
Distribution. . . . See "CONTACTS"