CONTACTS 
0201 - Kwan Henmi Arch & Planng           415 626 6766 fax 5231
020101 - Mr. Denis Henmi; Principal

SUBJECTS
Kwan Henmi, Program Updates, 931208
Capturing and using the "record"

0504 -    ..
0505 - Summary/Objective
0506 -
050601 - SDS seems to be working correctly.  I will call him in a few weeks to
050602 - schedule some time for him to observe me using SDS.
050603 -
050604 -
050605 -
0507 -
0508 -
0509 - Discussion
0510 -
051001 - He said the program is printing okay, so the correction reported at
051002 - ref SDS 7 line 51, seems to have worked.  He has had no further
051003 - problems making new entries in the SI, using other projects, per ref
051004 - SDS 5 line 58.
051005 -
051006 - He has no further problems with any aspect of the program.
051007 -
051008 - Denis still wants to get more training on how to use SDS on-the-fly to
051009 - capture the record of his work.  He would like to observe how I do
051010 - this for my own work, instead of initially having me work with him for
051011 - a few days, as we discussed at ref SDS 3 line 54, followed up at ref
051012 - SDS 5 line 37.
051013 -
051014 -     I explained that every executive situation is different.  My
051015 -     observations of his working style indicates we need to fashion
051016 -     some custom procedures, including possibly getting an admin
051017 -     support person to set up some of his records, so he need merely
051018 -     edit and supplement them.  This requires some experience working
051019 -     "in his shoes" so to speak, in order to find the best solution.
051020 -
051021 -
051022 - I will call him week after next to schedule some time for this effort.
051023 -
051024 -
051025 -
051026 -
0511 -

SUBJECTS
Kwan Henmi, Installation, Hardware Support
Loss of Data on Hard Disk

0605 - Summary/Objective
0606 -
060601 - He said investigation of the problems reported at ref SDS 7 line 88,
060602 - showed the "strange noise" was caused by his pager which was left "on"
060603 - and was next to the computer.
060604 -
060605 - Did not discuss how slow the disk is, maybe it has been sorted and
060606 - compressed.
060607 -
060608 -
060609 -