THE WELCH COMPANY
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S U M M A R Y
DIARY: September 30, 1993 00:27 AM Thursday;
Rod Welch
Scanned PMJ articles on need for innovations in project management.
1...Summary/Objective
...........Reduced Management Productivity
.......2...Good Practices Produce the Best Results
..................The Long Way Around is the Short Way There
.......3...Command & Control of the Record
.......4...Internal v. External PM
..............
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CONTACTS
0201 - IMC 617 721 4804
020101 - Mr. Al Badger, PMP; President
SUBJECTS
SDS Marketing, Application to market
Project Management Trends, Changes, Innovations
Re-Engineer Project Management
Implementing Automation, 930119
Project Management, Trends, Changes,
0607 - ..
0608 - Summary/Objective
0609 -
060901 - Found another article, ref OF 6, calling for innovations beyond CPM
060902 - and cost control to improve project management. Explains how long it
060903 - took to implement CPM.
060904 -
060905 - The author, Al Badger, PMP, who is chairman of PMI Research
060906 - Committee, asks:
060907 -
060908 - Have we now reached a plateau in the development of PM
060909 - Methodology? ...What are the changes that are going on, or
060910 - should be going on, in our profession, to take advantage of
060911 - today's developing technologies?, ref OF 6 line 43.
060912 -
060913 -
060914 -
0610 -
SUBJECTS
Send product information, requesting give demo.
Badger, Al, PMP
PMI Research Committee, 1993
Long Way Around is Short Way to Success, Investing Paragidm
1207 -
120701 - Submitted ref DIT 1, responding to this request. Included ref OF 7,
120702 - SDS & POIMS scope statement, to support suggestions.
120703 -
120704 -
120705 -
1208 -
1209 -
1210 - Author Requests Ideas
1211 -
121101 - Al requests suggestions for carrying out his assignment as chairman of
121102 - PMI Research Committee, per ref OF 6 line 60.
121103 -
121104 - Here are four suggestions PMI might consider to address critical
121105 - project management dilemmas:
121106 -
121107 -
121108 - 1. Better Communication Has
121109 - Reduced Management Productivity
121110 -
121111 - Technology has produced a lot of new ways to improve the
121112 - speed and volume of communications, on the theory that
121113 - better informed managers are more productive. However,
121114 - while more information is being produced, "understanding"
121115 - has been reduced causing lower productivity (see for example
121116 - Byte Aug 1992, p. 360 article by Jim Manzi, President, Lotus
121117 - Development Corp.)
121118 -
121119 - It turns out managers are "people", and people are limited
121120 - in the amount of information they can absorb, organize and
121121 - retrieve when it is needed to solve problems and pursue
121122 - opportunities. Recent trends to downsize contributes to
121123 - "information overload" causing management by "30 second
121124 - sound byte." This means that today, the manager (i.e. the
121125 - "Boss") is the weak link in the production chain.
121126 -
121127 - This presents an opportunity for PMI to research whether
121128 - there is anything that can be done to enhance basic human
121129 - capacity to think, remember and communicate, so managers
121130 - can keep up with the pace of modern business life? That's
121131 - the objective. The deliverables would be:
121132 -
121133 - a. A paper defining this problem.
121134 -
121135 - b. A paper that explains the lineaments of a solution;
121136 - say, for example, a new innovative technology to
121137 - plan, organize, integrate and measure work perform-
121138 - ance, that enhances personal and organizational
121139 - integrated management. This might be called "POIMS".
121140 -
121141 - c. Symposia to present papers, demonstrate ways and
121142 - means, and debate the scope of the problem and
121143 - viability of solutions.
121144 -
121145 -
121146 - 2. Good Practices Produce the Best Results
121147 -
121148 - Wage escalation and a poor economy has led to downsizing
121149 - where experienced people are let go in favor of a younger,
121150 - hopefully better educated, more energetic, and less costly
121151 - management pool. This means lessons learned the hard way,
121152 - have to be learned over again, as inexperience and ambition
121153 - lead young managers to take the short cut, rather than fol-
121154 - low sound business practices.
121155 -
121156 - PMI might assemble a report on examples showing the disaster
121157 - that results from taking the short cut, under the heading:
121158 -
121159 -
121160 - The Long Way Around is the Short Way There
121161 -
121162 -
121163 -
121164 - The parable of the tortoise and the hare, applies here.
121165 -
121166 - An example is that rather than rely on conversation and
121167 - personal recall, check the record. 90% of the time informa-
121168 - tion is readily available in a company's files that flatly
121169 - contradicts what has become a consensus view of critical
121170 - facts, i.e. the official view of reality. Young managers
121171 - eager to please and with lots of meetings to attend, go with
121172 - what someone tells them, rather than investigate the record.
121173 - This seems faster and more personable, but leads to failure.
121174 -
121175 - Another example of this idea, is insisting on making a CPM
121176 - and keeping it current. Many managers try to skip this step
121177 - to save time and expense, and wind up not truly
121178 - understanding how everything fits together.
121179 -
121180 - Another example is following the contract, rather than rely
121181 - on the manager's experience from the last job, or feeling
121182 - about what is "fair" and "reasonable," particularly with
121183 - respect to General Conditions. On every project, time,
121184 - emotion, and perspective cause parties to ignore key provi-
121185 - sions in the hope of "expediting" the job. Almost always
121186 - this fails.
121187 -
121188 -
121189 - 3. Command & Control of the Record
121190 -
121191 - Much is written in PMI publications every year on the need
121192 - to "control" the job through CPM and cost systems. Little
121193 - if anything has been said about controlling the content of
121194 - the project record which has a far greater impact on the
121195 - success of a project than either of the other two, because
121196 - it establishes the reasons for the results reported by tra-
121197 - ditional control systems. Only the causes of such results
121198 - enable management to implement needed changes, or to recover
121199 - at law in the absence of an effective remedy.
121200 -
121201 - Typically, such causes are proffered by senior managers in
121202 - conversation based on "the official view of reality" because
121203 - they lack command of the record, i.e. cannot produce in a
121204 - timely manner that part which pertains to an issue at hand.
121205 -
121206 - PMI might sponsor a seminar to explore this untapped
121207 - opportunity, and means to implement it.
121208 -
121209 -
121210 - 4. Internal v. External PM
121211 -
121212 - People who seem to be successful with internal projects fail
121213 - when given responsibility for managing outside contractors,
121214 - and vice versa, because these are fairly distinct worlds.
121215 - While underlying principals apply equally, role of contract
121216 - law means implementation is quite different, particularly
121217 - with respect to Notice procedures.
121218 -
121219 - PMI might wish to alert its membership about this point
121220 - through a seminar.
121221 -
121222 -
121223 -
121224 -
1213 -
Distribution. . . . See "CONTACTS"