Welch Company
San Francisco, CA


S U M M A R Y


DIARY: December 17, 1992 11:00 AM Thursday; Rod Welch

Meeting with Ron re "7 Habits ..." and SDS.

1...Summary/Objective
...Seminar Concept
2...Correlations with Covey's Work
3...Begin with End in Mind, Visualizations
4...3 x 5 Cards
5...Affirmations
6...Last Withhold Visualization Affirmation Conversation Dialogue
7...Last Withhold - Power of Writing
.....Everyone Wants to Remember Better
8...Religion
.....Faith Moves Mountains
.....We considered how religion contributes to successful management,
9...Faith in the Paradigm Shift
10...Hands and Intellect
11...SDS Paradigm Shift from IT to Culture of Knowledge
12...Automated Integration of Time and Information
13...Transformation to New Way of Working Overcome Ignorance Fear Denial
....Denial Again
....Intermediate Withhold
....Grandfather Culture Resists Transformation Horses to Tractors
....Culture Resists Transformation Horses to Tractors Grandfather
....Horses to Tractors Grandfather Resisted Cultural Transformation
....Transcendent Techlology
14...Reengineering, Downsizing
15...Solution to Information Glut
16...Past Foretells the Future
.................."Driving by looking in the mirror"
......Looking Back to See the Future
17...Fast Access, Accurate History/Experience
18...SDS Improves Conversation


..............
Click here to comment!

CONTACTS 

SUBJECTS
SDS Marketing Product Definition
7 Habits Highly Effective People
Human Memory, Experience
Journal
Covey, Implementing 7 Habits
Visualization is Supplemented

0908 -
0908 -    ..
0909 - Summary/Objective
0910 -
091001 - Follow up
091002 -
091003 - Considered correlations between Covey's work and SDS; discussed
091004 - techniques for helping with relationships.  The dialog has produced
091005 - some interesting connections between Ron's views and SDS.
091006 -
091007 -     [See follow up discussion at ref SDS 19 line 69.
091008 -
091010 -    ..
091011 -   Seminar Concept
091012 -
091013 -   Discussed doing a seminar on implementing "secrets" of management
091014 -   experts using SDS, and overcoming deeply held doubts of experienced
091015 -   executives who withhold acceptance of transcending technology.
091016 -
091017 -       [See follow up discussion at ref SDS 19 line 69.
091018 -
091019 - ..
091020 - Received Ron's comments on Cal Tech PM seminar review,
091021 - ref SDS 5 line 091101, and his observati*ns on SDS & POIMS scope
091022 - statement, ref OF 1.~ Submitted an updated analysis of Covey's
091023 - reliance on religion in the "7 Habits...", ref SDS 5 line 092386.
091024 -
091026 -  ..
0911 -
0912 -
0913 - Discussion
0914 -    ..
0915 -
091501 - Correlations with Covey's Work
091502 -
091503 - Ron said he discovered from my second analysis, ref SDS 6 line 86, a
091504 - correlation between SDS and Covey's work, that did not seem apparent
091505 - from the initial review, ref SDS 5 line 103.  This revealed a personal
091506 - perspective he had not realized he held.
091508 -  ..
091509 - Ron demurred on setting out his own summary of "7 Habits...", however
091510 - we considered the following from my initial analysis, ref SDS 5 line
091511 - 100:
091512 -
091513 -    Start with Objectives
091514 -        ..
091515 -        I showed how SDS planning records begin with an
091516 -        "Objective" statement to guide action and evaluate results,
091517 -        which helps implement Covey's idea of setting out objectives.
091518 -
091520 -     ..
091521 -    Understanding through investing
091522 -
091523 -        Discussed Covey's advocacy of gaining understanding of issues,
091524 -        background and options, before taking action.  SDS automated
091525 -        access to this information supports implementation. SDS editing
091526 -        tools and instant access to collateral information further
091527 -        enhance the chance to gain understanding, relative to conven-
091528 -        tional techniques, by writing out what we believe and checking
091529 -        it against related information, ref OF 1 line 195.
091530 -
091531 -    ..
091532 -    Improve communications
091533 -
091534 -        Ron feels that communications can be improved by giving parties
091535 -        the opportunity to review meeting notes in advance of taking
091536 -        action.  SDS integration of planning and reporting enable
091537 -        people to confirm understandings much quicker and more thor-
091538 -        oughly.  Similarly, instant access to SDS records by members of
091539 -        a team means communication can occur without tying up peoples'
091540 -        time.
091541 -
091543 -     ..
091544 -    Power of synergy comes from shared knowledge and ideas.
091545 -
091546 -        Covey's focus on improved productivity resulting from improved
091547 -        communications, is implemented by the POIMS data base design
091548 -        used in SDS explained at ref OF 1 line 168.  Integrating time
091549 -        and information generates a powerful synergy of recognized
091550 -        management practices:
091551 -                   ..
091552 -                   Time is money; knowledge is power.
091553 -
091555 -     ..
091556 -    Writing a Journal
091557 -
091558 -        Ron feels the SDS integrated diary is a practical way in some
091559 -        situations for implementing this practice.  He mentioned keep-
091560 -        ing a journal some years ago and recalls it was useful in sort-
091561 -        ing out his thoughts and preserving his understandings.  He is
091562 -        still keeping a journal on dreams.
091563 -
091564 -
091565 -
091566 -
091567 -
0916 -

SUBJECTS
3 x 5 Cards, Improve Organization of
Schedule
Visualization Improved by SDS
Controlled Visibility
Motiviation
Visualization, Executive Work Methods
Pictures Not Text

2009 -
201001 -  ..
201002 - Begin with End in Mind, Visualizations
201003 - 3 x 5 Cards
201004 - Affirmations
201005 -
201006 - Ron explained this practice to set daily objectives, and to develop
201007 - self-motivation and confidence to carry out the tasks needed to
201008 - accomplish objectives.  One method is to write out on a 3 x 5 card
201009 - specific objectives, and to examine these each day.  It can be helpful
201010 - to write down specific objectives repeatedly (5 - 10 times) in order
201011 - to maintain focus on objectives.
201012 -
201013 -     I explained how SDS applies the concept of Controlled Visibility
201014 -     to focus priorities.
201015 -     ..
201016 -     On 920404 Morris related a concept of learning based on a
201017 -     method of visualizaton. ref SDS 2 8453
201019 -      ..
201020 -     [Morris cited "visualization" a fews years later - after attending
201021 -     a seminar,
201023 -      ..
201024 -     [960103 Jim Caudle with USA Missle Defense, said executives use
201025 -     visualization. ref SDS 26 9955]
201027 -  ..
201028 - Ron submitted an outline for a seminar he conducted on helping people
201029 - with personal relationships, ref DRT 3.  It shows a number of methods,
201030 - including visualizations and affirmations, to help people recognize
201031 - feelings, set objectives, and focus their efforts.  We considered the
201032 - meaning of "love" in its various forms (e.g. a person, family, humani-
201033 - ty, reading, food, exercise, etc.)
201034 -      ..
201035 -      I explained my view that the most common meaning for love
201036 -      between people and especially between men and women arises from
201037 -      the biological imperative to reproduce.  Something must draw
201038 -      people together and hold them so for the period required to raise
201039 -      offspring, hence "making love" and "being in love" are different
201040 -      forms of a single enterprise.  From this it appears that human
201041 -      bonds generally arise from proximity, those closest to us tend to
201042 -      be those for whom we form the strongest bonds, called "love."
201043 -      Thus, "I love children, but, I love my child the most." Proximity
201044 -      seems to relate primarily to blood relations, physical location,
201045 -      then values and a host of other stuff.  This notion of bonding,
201046 -      gets to be used more loosely to explain a mere affinity such as a
201047 -      "love of tennis."
201048 -
201049 -
201050 -
201051 -
2011 -

SUBJECTS
Last Withhold Denial Willfully Blind None So Blind as Those Will Not

2703 -
270401 -  ..
270402 - Last Withhold Visualization Affirmation Conversation Dialogue
270403 -
270404 - Ron explained practices to overcome "Last Withhold" using
270405 - visualizations and affirmations through dialog and conversation, as a
270406 - means to help people discover and/or realize the source of their
270407 - feelings about deeply personal relationships.
270409 -  ..
270410 - Cannot find published on "last withhold."
270412 -  ..
270413 - Ron explained today that people formulate reasons for "withholding"
270414 - support for change, new initiatives, etc.  Evidence can persuade
270415 - people that some of their reasons are not valid excuses to avoid a
270416 - course of action.  Fear of change and consequences of failure in the
270417 - event expected benefits are not realized results in people maintaining
270418 - a "last withhold" that withholds willingness to accept evidence
270419 - showing the only remaining reason is invalid.
270421 -  ..
270422 - "Last Withhold" as Ron seems to present today describe mental barriars
270423 - to recognizing "truth," and overcoming "denial; similar to...
270424 -
270425 -                     None so blind as those who will not see.
270426 -                     Willfully blind
270427 -
270428 -            [On 960721 possible example of denial. ref SDS 29 0896]
270430 -             ..
270431 -            [On 980307 denial cited in Andy Grove's book. ref SDS 31
270432 -            2680]
270434 -             ..
270435 -            [On 050709 1634 Millie mentions in a letter to Ron his
270436 -            anger and disappointment because she is relying on her
270437 -            doctor's for medical advice to recover from cancer, and
270438 -            does not have time to research Internet websites for
270439 -            alternative treaments, and present them to her medical
270440 -            team. ref SDS 35 4J7U
270442 -  ..
270443 - Ron recalled during the meeting today participants were able to unlock
270444 - awareness of events and attitudes by explaining related events.
270446 -  ..
270447 - Last Withhold - Power of Writing
270448 -
270449 - We discussed how this concept of "discovery" and "unlocking truth"
270450 - occurs using SDS.
270452 -  ..
270453 - Writing a record like this one gradually unlocks more and more
270454 - recollections, and then becomes a resource linked to past history (see
270455 - References at line 03 above), that will later be linked into any
270456 - follow up activity, greatly reducing tenuous struggles to recall
270457 - important matters.
270458 -
270460 -      ..
270461 -     Everyone Wants to Remember Better
270462 -
270463 -     When I explained that none of the SDS users have yet realized this
270464 -     benefit, Ron wondered if it might be uniquely suited to me.  I
270465 -     noted that SDS is a generic tool to apply techniques, like the
270466 -     "Last Withhold," so people can step back into the history of
270467 -     related events.  To the extent it is helpful to improve memory of
270468 -     important events and understandings, SDS is valuable to everybody.
270470 -      ..
270471 -     I demonstrated the SDS citation feature.  Ron indicated this could
270472 -     be very helpful in going directly to the source of current events.
270473 -     (see also "Intermediate Withhold" below).
270474 -
270475 -
270476 -
270477 -
2705 -

SUBJECTS
Religion, Paradigm Shifts
Writing, Connecting Letters into Meaning
Analysis (connects, tests, metrics)
Thinking Through Writing
Paradigm Shifts Hard to Sell Because People
Cost/Benefit, Fear, Faith
Faith, Belief in Valuable Results and
Experience SDS/Communication Metrics Only

4010 -
401101 -  ..
401102 - Religion
401103 -
401104 - Ron said that after he read my explanation showing how Covey's "7
401105 - Habits..." are derived from a well thought out world view (ref SDS 6
401106 - line 199), founded on traditional religious practice, he wondered why
401107 - he had so strongly rejected (denied) this position upon reading my
401108 - initial submission, ref DRP 1 line 206.
401110 -  ..
401111 - He recalled moving away from a strong religious practice in childhood
401112 - foll following exposure to secular views in college from which he
401113 - developed a paradigm that religion is not a sound guide to principles
401114 - of person- al conduct.  As a result, he found it difficult to accept
401115 - that the broad sweep of Covey's work with which he agrees, could be
401116 - founded on a practice he has long rejected.  So when he read my
401117 - initial analysis which did not cite Covey's specific language, he
401118 - could not accept it.
401120 -      ..
401121 -     Faith Moves Mountains
401122 -
401123 -     We considered how religion contributes to successful management,
401124 -     despite the seeming distinctions between these spheres.  I
401125 -     submitted updated analysis on this point in the record on 951205,
401126 -     and asked Ron to comment after he has a chance to make a careful
401127 -     review. ref SDS 5 8493
401128 -
401130 -  ..
401131 - Faith in the Paradigm Shift
401132 -
401133 - People need faith that investing their time to create the record will
401134 - yield better results by improving understanding, called out by Covey
401135 - in the record on 941205. ref SDS 5 2229.  They need to believe that
401136 - SDS enables writing and linking information into a body of knowledge
401137 - and ideas more quickly than can be done with conventional means, and
401138 - that this is a valuable investment in intellectual capital, i.e.
401139 - benefits exceed costs.
401141 -  ..
401142 - I suspected such capability would be valuable and so created it; hav-
401143 - ing used it, I discovered it is more valuable than suspected.  I have
401144 - discovered that writing in SDS records is first a tool to discover,
401145 - create and shape "understanding" of knowledge and ideas; second, it is
401146 - a tool to quickly and accurately remember what has been discovered;
401147 - and third, it is a tool to share (i.e. communicate) those discoveries.
401148 - Therefore, I have the faith that is missing in others because of a
401149 - unique experience.
401150 - ..
401151 - Others hold fast to the paradigm that writing is difficult and
401152 - time consuming, and so only useful in formal communications, see also
401153 - ref SDS 2 line 443, and ref SDS 3 line 558.  They have no experience
401154 - to the contrary, and no one in whom they have faith has ever told them
401155 - of this new power, so people rely on their experience of wasting time
401156 - creating and using conventional written materials with pen and paper
401157 - and staples and filing cabinets, copy machines, and even accepted
401158 - wordprocessing software, to evaluate SDS which obviates all of these
401159 - conventions. People need faith to carry them through the period of
401160 - discovering the power of a new paradigm, see ref SDS 5 line 092435.
401161 -
401162 -
401163 -
401164 -
4012 -

SUBJECTS
Art of Management is Hard to Automate
Writing, Connecting Letters into Meaning
Hands & Intellect, Synergy

4405 -
440601 -  ..
440602 - Hands and Intellect
440603 -
440604 - We discussed the synergy that seems to arise from giving physical form
440605 - to ideas with our hands through craftsmanship.  The mind is subsumed
440606 - by a process that expands at once both physical and mental acuity.
440607 -
440608 -     [On 940609 analysed value of writing v. speaking and pictures.
440609 -     per ref SDS 32 4933.]
440611 -      ..
440612 -     [On 940725 reviewed advantages of using a keyboard relative to
440613 -     voice data entry. ref SDS 15 0704]
440615 -      ..
440616 -     [On 980121 book "The Hand" developes these ideas. ref SDS 30 0000]
440617 - ..
440618 - Ron has experienced this with his work on the piano, a sense
440619 - that the hands take over the mind in deciding for themselves which
440620 - keys to strike, resulting in a creation that was beyond the minds eye.
440621 - I expect that most craftsmanship entails this phenomena to varying
440622 - degrees.  Sculptor, carpenter, painter, poet all become "talented" by
440623 - the constant reinforcement between hand and mind in exercising their
440624 - craft.
440625 -
440626 -     The "art" of management can similarly be improved by managers
440627 -     trying their hand at giving physical form to their knowledge and
440628 -     ideas through a computer keyboard, when properly directed.  Like
440629 -     playing a piano, managers can create "music" that brings new
440630 -     insight to themselves and greater harmony among colleagues.
440632 -      ..
440633 -     For this to work, managers need a means to synthesize their work
440634 -     on a computer.  SDS provides this new capability, ref OF 1 line
440635 -     59.  Managers eschew computers because they do not know this. They
440636 -     need faith that SDS overcomes their failures trying to use comput-
440637 -     ers for management.  They need a new vision, a new paradigm.
440638 -
440639 -         [On 930414 used piano analogy again. ref SDS 10 W9T2
440641 -          ..
440642 -         [On 940611 used piano again. ref SDS 14 5D2J
440644 -          ..
440645 -         [On 951117 used piano again. ref SDS 24 4341
440646 -
440647 -
440648 -
440649 -
440650 -
4407 -

SUBJECTS
Paradigm Shifts
SDS Explanation
Difficult to Explain SDS/POIMS
Breakthroughs are difficult to Understand
Automated Integration of Management Tasks
Investing Intellectual Capital
Writing & Linking

6409 -
641001 -  ..
641002 - SDS Paradigm Shift from IT to Culture of Knowledge
641003 - Automated Integration of Time and Information
641004 -
641005 - In departing, Ron suggested that I set out the paradigms (principals)
641006 - that guide the development of SDS.
641007 -
641008 - The most basic new idea SDS implements is automated integration of
641009 - time and information makes it fast and easy to use an "intelligence"
641010 - process of plan, perform and report for creating knowledge, also,
641011 - called the "Management Cycle." ref OF 1 6649  This capability enables
641012 - smooth, balanced application of key management tasks, ref OF 1 1054,
641013 - and further at ref OF 1 8559, which lift civilization by lifting the
641014 - basic human capacity to think, remember and communicate. ref OF 1 6528
641015 - ..
641016 - Since no one thinks intelligence can be aided by technology,
641017 - this seems to require a paradigm shift.....
641018 -
641019 -     [On 991108 shift from orality to lituracy contended against
641020 -     centures of tradition. ref SDS 34 4788]
641021 -
641022 -     1.  Civilization rests on people producing something of value to
641023 -         other people, see "Thou shall not steal.." ref SDS 5 8493.
641024 -         This means trade, cooperation, investing.
641026 -          ..
641027 -     2.  Good ideas applied consistently contribute to producing
641028 -         something of value for people, see ref SDS 5 4803, ref SDS 5
641029 -         6633.
641031 -          ..
641032 -     3.  Knowledge is not static, but rather is a continual process of
641033 -         discovery through the "intelligence" process of connecting
641034 -         bits and pieces of disparate experiences over time into
641035 -         patterns that reveal powerful correlations of cause and
641036 -         effect.  Automated Diaries capture current perspectives and
641037 -         permit returning again and again to test, sharpen the picture,
641038 -         and refine connections, based on subsequent events.
641039 -         ..
641040 -     4.  Writing in SDS is a process of investing intellectual
641041 -         capital, rather than an effort to tell others what we "know"
641042 -         or what to do. see POIMS. ref OF 1 3742
641044 -          ..
641045 -     5.  Investing intellectual capital produces a unique resource for
641046 -         organizational memory that increases in value when used rather
641047 -         than depreciates, and it permits consistent application of
641048 -         knowledge and ideas that produces value to people.
641050 -          ..
641051 -     6.  Planning, Scheduling, and Reporting are not separate functions
641052 -         as they have been performed for thousands of years, but rather
641053 -         are different forms of a single human enterprise:
641054 -
641055 -              Discovering and applying knowledge and ideas.
641056 -         ..
641057 -     7.  Management and indeed all human activity occurs through
641058 -         thinking, remembering and communicating, and these innate
641059 -         capacities can be enhanced through SDS automated integration.
641060 -            ..
641061 -            This is a significant paradigm shift, as explained in
641062 -            the POIMS paper. ref OF 1 line 98.
641064 -          ..
641065 -     8.  POIMS -- Personal and Organizational Integrated Management
641066 -         Support -- lifts human potential to a new level by automating
641067 -         and integrating traditional practices of time, information,
641068 -         document and contact management.
641070 -  ..
641071 - Paradigms as elements of cognitive science was reviewed on 931130 in
641072 - Jeromy Campbell's book on AI "The Improbable Machine," ref SDS 1 0404.
641073 -
641074 -
641075 -
641076 -
6411 -

SUBJECTS
Grandfather Resists Cultural Transformation Horses to Tractors New W
Last Withhold, Form of Denial

7004 -
7005 - SDS & POIMS and Cal Tech Seminar
700601 -  ..
700602 - Transformation to New Way of Working Overcome Ignorance Fear Denial
700603 -
700604 - Ron returned the documents I submitted as part of the original
700605 - analysis of "7 Habits...," ref SDS 5 4002, with his comments entered
700606 - in the margins.  I logged these annotated documents as ref DRT 1 and
700607 - 2.
700609 -  ..
700610 - He asked that I consider them after we finish meeting.  Ron said he
700611 - could not recommend SDS as a practical means to improve management,
700612 - and that his comments are frank and negative on my ideas about this
700613 - subject.  He asked that I not take his criticism as a personal
700614 - rejection.
700616 -     ..
700617 -    Denial Again
700618 -
700619 -    After the meeting I read through Ron's comments and was suprised
700620 -    to find they are consistently positive.
700621 -
700622 -    Found no strong disagreements contrary to Ron's warnings.
700624 -     ..
700625 -    The seeming disjunction between a general assessment and the
700626 -    detailed analysis, suggests strong personal forces may be at play
700627 -    in the evaluation.  We discussed at lunch today the possibility
700628 -    that his experience with computers in years past, may have
700629 -    convinced him that what I propose is not possible, similar to the
700630 -    initial rejection of the religious foundation of Covey's "7
700631 -    Habits..." ref SDS 0 3150
700632 -
700633 -        [On 941229 document illustrates frustration that leads people
700634 -        to give up on making technology useful, because of continued
700635 -        disappointment from past failures trying to make technology
700636 -        useful to management. ref SDS 13 7382]
700637 -
700639 -     ..
700640 -    Intermediate Withhold
700641 -
700642 -    This is a major sales hurdle.  Experienced executives who know the
700643 -    challenges of effective management, and are therefore the primary
700644 -    beneficiaries of SDS, resist on the grounds that no solution is
700645 -    possible.  Caution about "magical" solutions is understandable, but
700646 -    refusal to investigate, points to a deeper concern that years of
700647 -    hard won experience dealing effectively with people, time, know-
700648 -    ledge and ideas, is suddenly obsolete.  Perhaps the prospect that
700649 -    our objectives can be accomplished without the skills and habits of
700650 -    a lifetime, is another example of a "withhold."
700651 -
700652 -
700654 -     ..
700655 -    Grandfather Culture Resists Transformation Horses to Tractors
700656 -    Culture Resists Transformation Horses to Tractors Grandfather
700657 -    Horses to Tractors Grandfather Resisted Cultural Transformation
700658 -
700659 -    My father once told me of pleading with his dad to convert from
700660 -    horse drawn plows to new mechanized tractors on their farm in
700661 -    Kansas during the 1920's.  Grandfather was pursuaded by his
700662 -    experience that horses are easy and less costly to maintain since
700663 -    they are fueled by grass on the land rather than expensive
700664 -    gasoline, and he was skilled with horses, but knew nothing about
700665 -    the new equipment. His "experience" cost him his farm, his career
700666 -    and his family, in loosing out to those who recognized the benefits
700667 -    of mechanized farming.  I never met my Grandfather, but now some 45
700668 -    years after his passing, grandfather's skill, determination and
700669 -    pride in his craft seems ever present, as I go about explaining SDS
700670 -    to successful executives.
700671 -
700672 -        [On 931130 Drucker notes that life is better today not because
700673 -        we work harder than grandfather, but because we grow knowledge
700674 -        to make work easier. ref SDS 11 1199
700676 -         ..
700677 -        [On 960301 discussion with Morris on eliminating managers. see
700678 -        ref SDS 25 5040 and ref SDS 25 5760]
700680 -         ..
700681 -        [On 960423 analysed resistance to change through the "farmer v.
700682 -        hunter/gather model. ref SDS 27 0000]
700683 -
700685 -     ..
700686 -    The role of "Grandfather" is also discussed by Peter Drucker in
700687 -    explaining the process of converting to from brawn to brain power
700688 -    using knowledge to work smarter not harder, in the record on
700689 -    931130. ref SDS 11 1199.
700690 -
700692 -     ..
700693 -    Transcendent Techlology
700694 -
700695 -    Thus, resistance to advances like SDS may be assuaged by the
700696 -    prospect that reducing use of skills with manual techniques,
700697 -    empowers the busy manager to focus on the transcendent skill of
700698 -    exercising judgement and leadership.
700699 -
700700 -
700702 -  ..
700703 - Ron notes I need to clarify the meaning of POIMS on the last page of
700704 - the SDS & POIMS scope statement, ref DRT 2 line 463.
700705 -
700706 -     POIMS is defined on the first page, but it probably does not come
700707 -     through strong enough, so guess we should say again on the last
700708 -     page.
700709 -
700710 - ..
700711 - We also need a better explanation of the meaning of the chart
700712 - showing the integration of the elements of SDS, per ref DRT 2 line
700713 - 456.
700714 -
700715 -
700716 -
700717 -
7008 -

SUBJECTS
Reengineer Project Management
Wasting 70% of Day in Unproductive Meetings
Information Gridlock, Overcome
Downsizing Solution

7406 -
740701 -  ..
740702 - Reengineering, Downsizing
740703 - Solution to Information Glut
740704 -
740705 - The SDS & POIMS scope statement maintains that the only way to help
740706 - managers cope with shrinking staffs and expanding information base is
740707 - by lifting human capacity to think, remember and communicate.  Ron
740708 - wonders about the correctness of this claim, ref DRT 1 line 118.
740709 -
740710 -      It would be helpful to get a list of available solutions to this
740711 -      dilemma?
740713 -       ..
740714 -      Ron showed his copy of "7 Habits ..." to illustrate a technique
740715 -      he has used for a long time of relying on the source document to
740716 -      enter his notations and analyses.  Similarly, he entered in the
740717 -      margins of ref DRT 1 and 2, his comments.  Many executives use
740718 -      this to both save time and to avoid confusion in the record.  It
740719 -      is a fundamental feature of SDS.
740720 -      ..
740721 -      Are there other ways to address the burgeoning paper glut
740722 -      that overwhelms most mangers?
740723 -
740724 -
740725 -
740726 -
7408 -

SUBJECTS
Rear View Mirror
Wisdom, History
Experience
Chronology History Experience Causation

8206 -
820701 -  ..
820702 - Past Foretells the Future
820703 -
820704 - Ron's strongest observation is equating the call for greater reliance
820705 - on the "record" with:
820707 -  ..
820708 -
820709 -                  "Driving by looking in the mirror"
820710 -
820711 - ... (see ref DRT 2 0869).  He also questions the efficacy of using
820712 - diaries that may be inaccurate and incomplete, ref DRT 1 0868 and at
820713 - ref DRT 2 0975).
820715 -  ..
820716 - These questions exemplify the subtleties of human behavior that seem
820717 - to support SDS methods.
820718 -
820719 -         [On 950517 fear of the past is cited again. ref SDS 18 8599.]
820720 -
820721 -         [On 990404 explain how SDS uses history. ref SDS 33 9638]
820722 -      ..
820723 -      Driving a car is a mental process that looks forward with
820724 -      our eyes, while anticipating what cannot yet seen by drawing on
820725 -      past experience.
820727 -       ..
820728 -      Our recollection (i.e., experience) instantly alerts us to
820729 -      problems and opportunities along the route that have not yet come
820730 -      into view by our eyes. When driving for the first time on a road,
820731 -      we are generally very cautious because we know disaster can
820732 -      strike too quickly for our eyes to alert us.  Indeed human
820733 -      biology is wired so that we cannot avoid using our experience to
820734 -      guide real-time conduct in this way.  It is the essence of our
820735 -      humanity and serves us well in real-time situations like driving,
820736 -      walking, talking, hunting, that provide constant validation of
820737 -      decisions. Since most human activity for most of human existence
820738 -      has been of this kind, we are drawn to this method without being
820739 -      aware of it, as a biological imperative.
820740 -
820742 -       ..
820743 -      Looking Back to See the Future
820744 -
820745 -      However, where consequences of decisions are stretched out such
820746 -      as designing a building, organizing a group of people, performing
820747 -      an expensive contract provision, we know that rushing ahead based
820748 -      only on what we "see" down the road with personal recollection,
820749 -      invites disaster.  We need a deeper understanding of what lies
820750 -      ahead derived from careful consideration of past undertakings.
820751 -      Studying the past as prologue to the future, called "history,"
820752 -      has long been recognized in the Latin formulation roughly
820753 -      translated as:
820754 -
820755 -              If we forget the past we are bound to repeat it.
820757 -           ..
820758 -          [On 960627 discussion with Intel for Asilomar Conference on
820759 -          the role of linking that builds "stories," ref SDS 27 4899,
820760 -          as an organic structure of consciousness. ref SDS 27 4833]
820761 -      ..
820762 -      Clearly, nothing is new about studying the past.  SDS makes
820763 -      it easier and faster by emulating nature's endowment of facile
820764 -      inte- gration between what we see with our eyes and personal
820765 -      recall. By leveraging this reservoir of natural power, we are
820766 -      better able to navigate the long journeys of complex undertakings
820767 -      that mark the advance of civilization.  That is the idea of SDS.
820769 -       ..
820770 -      [On 950419 the J.C. Penny story shows role of experience in
820771 -      forming wisdom and vision. ref SDS 15 5622]
820773 -       ..
820774 -      [On 950830 role of traceability (linking) is developed to explain
820775 -      meaning, knowledge, wisdom and vision. ref SDS 20 1883]
820777 -       ..
820778 -      [On 960321 Cognitive Science defines an inducation process for
820779 -      building larger meanings. ref SDS 26 1234.]
820781 -       ..
820782 -      [On 990404 explain how SDS uses history. ref SDS 33 9638]
820783 -
820785 -  ..
820786 - Fast Access, Accurate History/Experience
820787 -
820788 - SDS features to manage the past, reviewed above, ref SDS 0 7344, add
820789 - to traditional uses of "history."
820790 -
820791 - Historians have written the record taught in school of what happened,
820792 - what went wrong, what worked.  Such history is the knowledge that
820793 - guides decisions on current circumstances.
820795 -  ..
820796 - Now, SDS enables everyone to use this practice everyday so history on
820797 - critical matters is always current.  Sometimes historians make
820798 - mistakes.  They draw the wrong conclusions from the documents, do not
820799 - ask all the questions of those involved.  This leads to errors, but
820800 - does not cause the slightest hesitation about continuing the practice
820801 - of writing history. Rather it leads to corrections and greater
820802 - vigilance.  When we make a wrong turn driving down the road, we do not
820803 - thereafter avoid using our recollection, but rather pay greater
820804 - attention so that our recollection is more useful on the next trip.
820805 - ..
820806 - SDS is specifically designed to provide timely history, by
820807 - placing in the hands of people who know the story, the power to write
820808 - it in the manner that they believe is most helpful to them, after
820809 - which it is immediately available to them and to others.  That is the
820810 - idea of SDS.
820811 -
820812 -     [See application to Continual Learning, ref SDS 18 line 179.]
820814 -      ..
820815 -     [See discussion with Intel for Asilomar Conference at ref SDS 27
820816 -     line 451.]
820818 -      ..
820819 -     [On 990404 explain how Com Metrics uses history. ref SDS 33 9638]
820820 -
820821 -
8209 -

SUBJECTS
Conversation Seems Fast and Easy Knowledge
Conversation/Dialog Improved by SDS
Strong Communication Skills
Executive Challenge, Self Dialog

8706 -
870701 -  ..
870702 - SDS Improves Conversation
870703 -
870704 - Ron asks about using conversation to confirm understandings drawn
870705 - from the record, ref DRT 1 line 350.
870706 -
870707 -      It is always necessary to discuss findings, options and
870708 -      conclusions.
870710 -       ..
870711 -      SDS facilitates conversation by informing it of knowledge and
870712 -      ideas from prior related events; SDS then captures and preserves
870713 -      the meaning and implications from conversation, as an investment
870714 -      in new intellectual capital that can be used in the future.
870715 -      Where the record conflicts with personal recall, parties are
870716 -      alerted to reconcile the differences to avoid precipitous action.
870717 -      ..
870718 -      This is one way SDS improves "communication."
870719 -
870721 -  ..
8708 -
8709 -
8710 - Follow Up
8711 -
871101 - Ron suggested I set out some of the paradigms that drive the
871102 - development of SDS, which is done above.
871104 -  ..
871105 - He will consider further whether he might be an effective seminar
871106 - leader to explain how to implement Covey's work with SDS.
871108 -  ..
871109 - Need improvements to chart identified above as automatic follow ups.
871110 -
871111 -
8712 -
8713 -