CONTACTS 
0201 - Egghead Software                   41
020101 - Mr. Lawrence; Manager
0202 - Computer Grocery, Inc.             41

SUBJECTS
Property Management
Lotus V. 2.4, 920728

0404 -
0405 - Summary
0406 -
0406 -    ..
0407 - Summary/Objective
0408 -
040801 - Follow up
040802 -
040803 - Purchased Lotus version 2.4 to take advantage of the file loading
040804 - feature described by Jeff on 920727, ref SDS 4 0001, and Meg at Lotus
040805 - on 920728. ref SDS 5 LY9G
040807 -  ..
040808 - Submitted registration and posted other purchase admin information.
040810 -  ..
040811 - Received ref DRT 1 as invoice for the product.
040812 -
040813 -     [On 920803 discovered Lotus 123 program disk has a virus; notified
040814 -     Lotus and the vendor. ref SDS 7 8778
040815 -
040816 -
040817 -
040818 -
040820 -  ..
0409 -
0410 -
0411 - Purchase
0412 -
041201 - This is Egghead Store #21 on Pine. Their Inv dated 920802 for this
041202 - transaction is:
041203 -
041204 -             #0094474 0021 002 00001 27555
041205 -
041207 -  ..
041208 - Submitted the front inside title sheet from our manual for v. 2.1.
041209 -
041210 -    Cost $129 as an upgrade.
041211 -
041212 -    This invoice includes purchase of a bus mouse, described in next
041213 -    record segment.
041214 -
041216 -  ..
0413 -
0414 -
0415 - Product Seminar by Lotus
0416 -
041601 - We also received today in the mail a notice from Lotus of a seminar in
041602 - SF on following dates:
041603 -
041604 -                     920730 0930 - 1130
041605 -                            1300 - 1500
041606 -
041608 -         ..
041609 -        Location:  San Francisco Marriot
041610 -                   55 4th Street
041611 -
041613 -     ..
041614 -    Called for reservations:  800 327 6148
041615 -
041616 -       Talked to David, and set it up to attend 920730 seminar in SF.
041617 -       Gave him the number on the mailing label of the Lotus notice to
041618 -       us:  D45B EU.
041619 -
041620 -       Asked about the driver for T4400DXC in 132 mode.  He will
041621 -       inquire and let us know.
041622 -
041623 -
041624 -
041626 -  ..
0417 -
0418 -
0419 - Product Registration
0420 -
042001 - Filled this out.  Form asks for warranty registration label from
042002 - product package; however, there is nothing on the box or any other
042003 - product materials labeled:  Warranty Registration Label.
042005 -  ..
042006 - Therefore I submitted without this element.
042007 -
042008 -
042009 -
042011 -  ..
0421 -
0422 -
0423 - Lotus Prompt ID Number:  827 270 876  [orig # 620 885 856]
0424 -
042401 - Lotus offers a Customer Support Service prompted by calling
042402 -
042403 -             800 223 1662
042405 -  ..
042406 - Says it is a 24 hour a day, 7 days a week service.
042408 -  ..
042409 - Has several numbers:
042410 -
042411 -          Lotus Prompt ID Number:  827 270 876
042412 -          SKU:  090593
042413 -          P/N:  19501
042415 -  ..
042416 - Card says to "Call Now."
042417 -
042418 -   Called and talked to Juan Martes.  He said the free support begins
042419 -   from the first date of activating the account by asking a question.
042420 -   You only get 3 months or 6 months of free support.  I noted the
042421 -   document does not say that.
042423 -    ..
042424 -   He suggested we not activate the service until we have a question,
042425 -   so our term of support does not run until we begin getting some
042426 -   questions.
042427 -
042428 -
042429 -
0425 -

SUBJECTS
CPU #7, T4400DXC, Auxilary Equipment, Bus Mouse
Problems: Bus Mouse for PS2 port
not available, 920728

0605 -
0606 - Summary
060701 -  ..
060702 - PS2 Bus Mouse
060703 -
060704 - Since our bus mouse does not work on the new Toshiba, purchased a
060705 - Microsoft bus mouse, as recommended by Toshiba, ref SDS
060706 -
060707 -      $99 Microsoft bus mouse
060708 -
060710 -    ..
060711 -   Purchased a Microsoft bus mouse.  I specifically asked for a bus
060712 -   mouse for a PS/2 port.  This is what the T4400DXC spec sheet says
060713 -   the thing needs, ref OF 1 0000
060715 -    ..
060716 -   The bus mouse Egghead sold us, however, does not fit the PS2 slot on
060717 -   the T4400DXC.  Evidently there is a bus mouse that does fit that
060718 -   slot.
060719 -
060720 -
060721 -
0608 -