THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 27, 1992 06:31 AM Monday; Rod Welch

Finalize price on notebook and place the order.

1...Summary/Objective
.....Terms
.....See ref SDS 11 for analysis of future modem purchase.
.....Port for PS2 bus mouse


..............
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CONTACTS 
0201 - Tote-a-lap                         415 578 1901 fax 1914
020101 - Mr. Hector Soto; Sales Department
0202 - Toshiba America, Inc.              714 730 5000
020201 - Ms. Sandy NLN; Support Representative
020202 - Computer Technical Support =800 999 4273

SUBJECTS
Laptop Computer, to demonstrate SDS
Presentation Tools, e.g. Color
Notebook Computer
Product Specifications
Sharp PC 6881 Notebook, 386 SLc 25 MHZ

0607 -    ..
0608 - Summary/Objective
0609 -
060901 - Placed order with Tote-A-Lap for the Toshiba T4400c with 12 MB of RAM.
060902 -
060903 - Will pick it up tomorrow.
060904 -
060905 -
0610 -
0611 -
0612 - Ca -O-Lap
0613 - 95 Broadway, Hicksville, NY  11801        talked to Todd
0614 - 516 933 8434   800 886 8434   516 932 9305 fax
0615 -
061501 - Talked to:  Vicki Smith, then Todd.
061502 -
061503 - Get confirmation of following scope:
061504 -
061505 -     2 MB Ram 80 MB disk                                 $3,799
061506 -     6 MB Ram                                               645
061507 -     80387 math co-processor   25Mhz Cyrx                   130
061508 -     Mouse                                                ------
061509 -     Carrying case                                           49
061510 -                                                        --------
061511 -                                                         $4,623
061512 -                Shipping                                     79
061513 -                                                        --------
061514 -                Total................................... $4,702
061515 -
061516 -
061517 -
061518 -
061519 -
061520 - Toshiba T4400 486SX 25 Mhz 12 MB RAM  120 MB HD
061521 -
061522 -     Basic unit                                         $5,689
061523 -     9600 baud HS modem                                   $299
061524 -     Mouse                                                 ---
061525 -     Carry Case - generic                                  ---
061526 -                                                       --------
061527 -                                                         5,988
061528 -                 Shipping                                   80
061529 -                                                       --------
061530 -           Final price..................................$6,068
061531 -
061532 -                      For cash he will offer $6,025
061533 -
061534 -            Add for 8 MB chip                             $699
061535 -
061536 -            Add for DX processor                          $300
061537 -
061538 -
061539 -               Decided not to buy the extra RAM because I think it
061540 -               will come down in price.  Byte Aug 1992 issue on page
061541 -               333, for example has a quote from Tote-A-Lap of $348
061542 -               for 8 MB Toshiba memory cards.
061543 -
061544 -               The system can also be upgraded to a DX processor.
061545 -
061546 -
061547 - For additional $1,000 relative to the Sharp, we are getting 40 MB of
061548 - RAM, a 486 processor, and an internal HS modem.  The battery life is
061549 - 3 hours, as opposed to 1.5 for the Sharp.
061550 -
061551 - The $5,726 is about $653 less than Tot-a-Lap price quoted at ref SDS 9
061552 - line 111535, but these units are available now, rather than in 2 or 4
061553 - weeks.
061554 -
061555 -     Terms
061556 -
061557 -     Their ad says there is a 14 day money back guarentee; Vicki
061558 -     confirmed this term.
061559 -
061560 -     Vicki said it will take two weeks for them to process a Visa or
061561 -     Mastercard credit card purchase.  After some discussion, I agreed
061562 -     to that.  Todd then came on the line and asked us to use an
061563 -     American Express or Discovery card.  I said we would place the
061564 -     order with the Mastercard and gave them that number.
061565 -
061566 -     Todd said they may be able to process the order sooner than the
061567 -     two weeks.  He will advise of the status.
061568 -
061569 -     Todd will fax a confirmation of this order to Millie at 415 421
061570 -     4799.
061571 -
061572 -
061573 - 1340 called back
061574 -
061575 -     Talked to Todd.  He said they want a check in advance.  He feels
061576 -     it is too awkward for them to use Mastercard or Visa.
061577 -
061578 -     I asked how soon then could ship the product.  He said he will
061579 -     have to investigate with their supplier.
061580 -
061581 -
061582 -
061583 -
0616 -
0617 -
0618 - 1402 called Tot-A-Lap, talked to Hecter    415 578 1901
0619 -
061901 - As a result of Cam-O-Lap's position with respect to payment in
061902 - advance, and since they do not know if they have product, I placed the
061903 - order with Tot-A-Lap.  Their price is lower even with tax than the
061904 - other prices, per ref SDS 9 line 268.  Decided to buy the DX, since we
061905 - can get it for $315 at this time from this vendor, whereas, Toshiba
061906 - lists the upgrade price is $700.  Connecting Point asks for an add of
061907 - $414.  My general sense from our recent purchase of a DX 50 Mhz, is
061908 - that the DX is a much better processor than the SX.  Since this is a
061909 - sales tool, we will be putting our best foot forward.
061910 -
061911 - Will omit the modem, since they are charging $700 for the one I need.
061912 - We can buy a Complus FM1414 external modem that runs from the serial
061913 - port for about $300, and it is much better than the Toshiba.
061914 -
061915 -     See ref SDS 11 for analysis of future modem purchase.
061916 -
061917 -
061918 - Will omit the case for now, also, since we can use a brief case.
061919 -
061920 - Will omit the mouse, since Hector says the thing runs on a bus mouse
061921 - port, so the mouse we have will work for the time being.
061922 -
061923 - He says repairs are made directly from Toshiba, and they generally
061924 - ship a replacement, rather than do a repair.  We have 5 days to return
061925 - the system to Tot-A-Lap, if it is defective.
061926 -
061927 -
061928 -
061929 -
061930 -
0620 -
0621 -
0622 - 1505 Hector called
0623 -
062301 - He said the computer will be ready at 1130 tomorrow.
062302 -
062303 - I asked him about providing the special Windows drivers described by
062304 - Sandy with Toshiba (see below).  Hector was not aware of these
062305 - drivers, but agreed to open the product box to investigate.
062306 -
062307 - He said he could not see anything that indicated whether the drivers
062308 - are included with the software or not.  This will be part of the
062309 - configuration done by the technician.  We will dig into it tomorrow.
062310 -
062311 -
062312 -
062313 -
062314 -
0624 -
0625 -
0626 - 1614 Eva called
0627 -
062701 - She said our credit card did not accept the charge of $6,146.  Called
062702 - Millie and we gave them her number:
062703 -
062704 -           5418 2961 4101 2616   Ex Oct 92.
062705 -
062706 - Eva will call Millie to verify the charge.
062707 -
062708 -
062709 -
0628 -
0629 -
0630 - 1650 called Eva
0631 -
063101 - She said the credit amount passed on Millie's card, but she had not
063102 - called Millie to get whatever authorizations they need.  Eva said
063103 - that since we are picking up the computer, I have to sign for the
063104 - card.  She asked if I am authorized to do that.  This has not come up
063105 - previously, since we always just give the number.  I asked Eva to
063106 - call Millie and advise her what Tote-A-Lap wants in the way of
063107 - authorization.
063108 -
063109 - Eva said she will do that.
063110 -
063111 -
063112 -
0632 -
0633 -
0634 - 2010 Discussion with Millie
0635 -
063501 - She said Eva requested a signed letter from Millie authorizing this
063502 - transaction on Millie's credit card.
063503 -
063504 - Since the correct credit status will not show up for 24 hours per ref
063505 - SDS 11 line 91, I crafted a letter for Millie's signature.
063506 -
063507 -
0636 -
0637 -
0638 - T4400SXc spec      -  800 457 7777;  tech support   800 999 4273
0639 -
063901 - An article in Jul 21, 1992 issue of Computer Currents by Lawrence J.
063902 - Magid reviews the T4400SXc on page 34.  He states:
063903 -
063904 -        The active-matrix screen is absolutely gorgeous.  The colors
063905 -        (it can display up to 256 of them at a time) are more brilliant
063906 -        than what you get with a regular desktop color video tube.
063907 -        This is the first notebook PC I've used whose screen looks
063908 -        better than the one on my desktop.
063909 -
063910 -
063911 - This is a critical point for us.  I did not have this impression when
063912 - I inspected the T4400SXc on display at Connecting Point, ref SDS 8
063913 - line 213.
063914 -
063915 -     Talked Sandy.
063916 -
063917 -     She said there is a special driver for Windows which is provided
063918 -     with the version of DOS 5.0 that comes with the computer.  It may
063919 -     not be included with older versions of the computer, so the one we
063920 -     get might not have it if it has been sitting around in warehouse
063921 -     for some time.
063922 -
063923 -         386.zip - this is a combination of different drivers.
063924 -
063925 -         Win256.zip - this is a driver to support Windows in displaying
063926 -         256 colors.
063927 -
063928 -         Sandy thinks these things will not support Lotus in 132 mode.
063929 -
063930 -         She said there is a readme file that explains how to install
063931 -         the drivers.  Probably it is simply with the Windows set up.
063932 -
063933 -
063934 -     OS2 does not require special drivers to run on the T4400SXc. Sandy
063935 -     understands it gives a very good appearance.
063936 -
063937 -
063938 - Confirmed following points:
063939 -
063940 -     Weight:   7.5 lbs including battery pack.
063941 -     Battery lasts 3 Hrs, and requires 1 hour to charge.
063942 -     Simultaneous display is supported.
063943 -     Memory capacity:   4 - 20 MB
063944 -     Display Area:   6.8 x 5.1, 8.5 diagonal dimension
063945 -     Character Dot Pitch:  .27 mm
063946 -     Port for PS2 bus mouse
063947 -
063948 -     Does not have a PCMCIA expansion slot.
063949 -
063950 -
063951 -     PC-ASP 44DX           $699
063952 -
063953 -
063954 -
063955 - Efi" Discount Computer
063956 - Lafeytte, CA    510 283 1700
063957 -
063958 - Talked to Efi.  He will sell the Sharp with 8 MB of RAM and 80 MB
063959 - hard disk for $4,495.  To that we have to add for a i387 co-processor
063960 - of $130 and the tax, which makes the total about $5K.
063961 -
063962 -
063963 -
063964 -
0640 -
Distribution. . . . See "CONTACTS"