CONTACTS 
0201 - Torno America                      916 933 3203 fax 4827
020101 - Ms. Kathleen Swanson
0202 - Digital Research, Inc.             408 646 6464
020201 - Ms. Susan NLN

SUBJECTS
Torno America
Subject Index
Evaluation by Others
DR DOS 6.0  SN:  1182 0000 015934
SuperStor Disk Compression

0607 -    ..
0608 - Summary
0609 -
060901 - DR DOS & Chkdsk
060902 -
060903 - She cannot do a chkdsk.   Is DR DOS susceptible to chkdsk?  We
060904 - investigated this and it appears that DR DOS has a chkdsk command. It
060905 - is still not clear whether it is compatible with the disk compression
060906 - routine which Bert has run, "diskopt."
060907 -
060908 -      Kath has a call into Bert at IP Micro.
060909 -
060910 - I brought this product into the system at ref SDS 6, showing the
060911 - registration card was submitted on Feb 11, 1992.
060912 -
060913 -
060914 - Advised I will try to come by next week to help her with the setup.
060915 -
060916 -
060917 -
0610 -
0611 -
0612 - Called Digital Research
0613 -
061301 - Talked to Lenine Mechling.  She will fax a message to DR's Technical
061302 - support asking them to call us between 2 and 5pm on this matter.  I
061303 - explained the background per Kathleen's call, and that we have
061304 - configured a computer with the high density disk storage option.
061305 -
061306 -
061307 -
0614 -
0615 -
0616 - 1310 Kath called back
0617 -
061701 - She said that Bert feels a power failure that occurred a few days or
061702 - weeks ago may have corrupted some files which are hanging chkdsk.  He
061703 - gave her some instructions to try to identify the bad files and
061704 - delete them.
061705 -
061706 -    Kath will try these instructions and write the up the results in a
061707 -    record and fax to Millie.
061708 -
061709 -
061710 -
061711 -
0618 -
0619 -
0620 - 1455 Kath called back
0621 -
062101 - She advised that the steps Bert suggested did not clear the chkdsk
062102 - problem.  She will call him this evening to continue work on it.
062103 -
062104 -
0622 -
0623 -
0624 - 1610 Susan called
0625 -
062501 - She is with Digital Research and will call Kathleen to assist her with
062502 - the problem.  I explained the background per above.
062503 -
062504 -    Susan said they have an upgrade that may improve the performance of
062505 -    chkdsk.  I asked her to get the address from Kathleen and send the
062506 -    disk to her.  She said the upgrade covers a variety of aspects.
062507 -
062508 -
062509 - Should get upgrade for DR DOS.
062510 -
062511 -
062512 -    Windows
062513 -
062514 -    DR recommends that if we use Super Store to compress the disk, then
062515 -    we reserve a drive for some space for the Windows swapfile.
062516 -
062517 -    Susan understands that a permanent swap file is more of a problem
062518 -    than a temporary which is what we use, but even with a temporary
062519 -    swap file, there remains a risk that should be avoided by configur-
062520 -    ing some space that is not compressed.
062521 -
062522 -
062523 -
062524 -
0626 -