CONTACTS 
0201 - Computerland, Van Ness             415 673 6640 fax 775 1747
020101 - Mr. Jan Dugger; Account Manager

SUBJECTS
Portable, to demonstrate SDS
Retail Sales, 910420

0504 -    ..
0505 - Summary/Objective
0506 -
050601 - Inspected Toshiba T3200SX C laptop
050602 -
050603 - This was a new machine, just out of the box.  Jan indicated he was
050604 - taking it to a customer, but first was going to use it for a sales
050605 - presentation to another customer.  He left SDS on the computer in
050606 - order to show the color features of the computer.
050607 -
050608 - Bottom line on this is that it is really not available yet, as a
050609 - practical matter.  By the end of the year there will be more product
050610 - and competition so the price will be acceptable.
050611 -
050612 - Suggested Jan work with SDS to evaluate its potential, as time
050613 - permits.
050614 -
0507 -
0508 -
0509 - SDS Demonstration
0510 -
051001 - Showed how planning, scheduling and reporting are automated and
051002 - INTEGRATED.  Explained how SDS reports (like this SDS record) can be
051003 - instantly converted into printed memos, or issued as E-mail via LAN or
051004 - modem using Profs and AT&T Mail.
051005 -
051006 - Showed how Subject Index manages information; how SDS records are
051007 - linked by chronology and subject; how users can browse through the
051008 - history of events, or obtain reports on subjects, like using a filing
051009 - cabinet, or by contacts, files, correspondence or keywords.  Showed
051010 - highlighting and automatic follow up features.
051011 -
051012 - Submitted for consideration POIMS/SDS product brochures and detailed
051013 - explanation, ref OF 1 and 2.
051014 -
051015 -
0511 -
0512 -
0513 -
0514 - Test Toshiba T3200SX C
0515 -
051501 - Floppy Disk
051502 -
051503 - SDS loaded much faster on this unit than on any of the other pc's I
051504 - have tried the past week.  The closest to this performance was the PC
051505 - II portable I saw at Advance Computer in Sunnyvale.
051506 -
051507 - Hard Disk
051508 -
051509 - The disk performance during program operation was very good. Disk read
051510 - functions exploded onto the screen.
051511 -
051512 - Display
051513 -
051514 - This is in color and was even better than some standard color VGA
051515 - monitors.  It shows the various colors vividly for the task prioritize
051516 - function.
051517 -
051518 - The only problem is that viewers standing at an angle to the screen
051519 - see a blurred image.  This is standard to all LCD screens.
051520 -
051521 - Does it support simultaneous display?  The PC III only does this with
051522 - a gas plasma screen?  It is possible the Toshiba has similar limits?
051523 -
051524 -
051525 - Keyboard
051526 -
051527 - This is much better than any of the notebook computers.  The over
051528 - sized Shift keys are a big improvement, as are the dual Ctrl and Alt
051529 - keys.
051530 -
051531 -
051532 - This is theeeeeee machine to sell SDS!
051533 -
051534 -
051535 - We need to load our entire data base so all SDS features can be demon-
051536 - strated and customers can see how they can implement SDS anywhere all
051537 - the time, using a modem and LAN options.
051538 -
051539 -
051540 -
0516 -
0517 -
0518 - 1615 called Jan back
0519 -
051901 - How did demo go?  He sold 10 units.
051902 -
051903 - Jan advised he was able to get into SDS and use it enough to demon-
051904 - strate the color features of the Toshiba.  I noted this is stunning,
051905 - since most new Users require several hours or days to reach this level
051906 - of competence in SDS.
051907 -
051908 - What kind of terms might be worked out for me to demonstrate SDS with
051909 - this computer?  Might Jan continue to demonstrate the Toshiba with SDS
051910 - on it, and simply hand out brochures?  What about doing presentations
051911 - together until he learns SDS.  Would it be helpful to give a formal
051913 - presentation to Computerland management?
051914 -
051915 - Jan was kind in taking the time to explain that Computerland is
051916 - focused on selling hardware not software, because the latter is too
051917 - industry specific.  Computerland seeks volume orders from corporate
051918 - clients who "know what they want," rather than selling retail to
051919 - individuals.  I noted that SDS is not industry specific, and yet it is
051920 - the most powerful means available to improve management productivity.
051921 - Customers cannot call Computerland to order SDS because they do not
051922 - know that management can be improved by automation, indeed many
051923 - believe it cannot be done, because they have failed in their attempts
051924 - to do it with existing products.  Therefore, they have to be SHOWN how
051925 - easy it is to accomplish with SDS.  When this occurs, sales of hard-
051926 - ware will go up to service a much larger market.
051927 -
051928 - Jan pointed out that the T3200SX C requires 2 months to procure, so it
051929 - is not really available for us, in any case.
051930 -
051931 - Suggested that Jan work with the SDS program I installed, and think
051932 - about the extent to which it might turn out to be the proverbial
051933 - exception to the rule, i.e. it would greatly add to Computerland's
051934 - marketing efforts.  Since SDS helps people think, plan, remember and
051935 - communicate and these are endemic to all economic activity, it is a
051936 - tool that transcends traditional concepts of software applications.
051937 -
05193701 - Parenthetically, it is terrific that Computerland is doing so well
05193002 - only selling hardware right now.  It may also be advantageous to be
05193003 - cognizant of the future because the market evolves as a result of
05193004 - human ingenuity and those focused only on existing success often
05193005 - become prisoners of the past.  POIMS technology is the future wave
05193006 - of computer aided management, and those who position themselves now,
05193007 - will be more likely to catch this new wave when it crests.
05193008 -
05193009 - The only real question is whether SDS can deliver on the promise of
05193010 - POIMS, and what level of effort should be applied to find out.
05193111 -
051938 -
051939 - Perhaps Jan can evaluate this potential by simply trying SDS on his
051940 - personal business activities, when time permits.  If it can help him
051941 - become a better producer in his business, he will see how it can help
051942 - everyone in any business.  I asked him to call me anytime for
051943 - assistance in learning the program.
051944 -
051945 -
0520 -
0521 -