CONTACTS 
0201 - Rusher & Loscavio
020101 - Mr. J. Michael Loscavio; Vice President

SUBJECTS
SDS Marketing, Sales Contacts
Demonstrations
Education, institutional courses
Golden Gate University
PMI Symposium

0707 -
0707 -    ..
0708 - Summary/Objective
0709 -
070901 - Follow up ref SDS 5 0620,
070902 -
070903 - Mike introduced me as a management consultant, systems developer, and
070904 - participant in a major law suit on contracts and procurement.
070905 -
070906 -        Business Metrics for Communication
070907 -        Improving the Biggest Factor in Management
070908 -
070909 - Began remarks by referring to Mike's son, Paul, as a good tennis
070910 - player because he has power and control, to illustrate the need for
070911 - managers to balance and integrate the authority of management to
070912 - exercise of power, with a system of controls, as explained in the
070913 - POIMS paper as "command and control of the record. ref OF 3 1113
070915 -  ..
070916 - Reviewed role of management to set objectives, plan and follow up, and
070917 - this is largely a daily process of constant communication in meetings,
070918 - calls and documents.  Most managers do get the benefit of attending an
070919 - MBA program, but rather acquire managerial experience from being
070920 - promoted based on execellence in technical skills, often in
070921 - engineering, accounting and marketing.
070923 -  ..
070924 - Defined concept of an "intelligence" role in management. ref OF 3 0582
070925 -
070926 -      [On 970418 U.S. Army Corps of Engineers published report that SDS
070927 -      supports "intelligence" role for management. ref SDS 7 5368]
070929 -  ..
070930 - Illustrated integration of management tasks and responsibilities with
070931 - the POIMS graphic. ref OF 3 1116
070933 -  ..
070934 - Used ideas on poetry developed on 900507 to show how technology can
070935 - leverage human intellectual capaticy. ref SDS 5 0620
070937 -  ..
070938 - Explained advantage of tools and processes that capture daily
070939 - management experience in stories of chronologies that show cause and
070940 - effect, as the foundation of human intelligence, from review of Jeremy
070941 - Campbell's book, "The Improbable Machine" on 900303. ref SDS 1 3016
070942 -
070943 -
070945 -  ..
0710 -
0711 - Discussion
0712 -
071201 - Mike asked if POIMS contemplates people changing the way they do
071202 - business?
071203 -
071204 -     I explained that organic environments are in constant flux.
071205 -     Business is an organic system, and so is changing every day in
071206 -     ways large and small. Ten years ago, no one had heard of the PC,
071207 -     people thought of "windows" as something to wash on Saturdays.
071209 -      ..
071210 -     Fifty years ago, nobody had heard of the CIA, nor CPM, today,
071211 -     James Bond is an accepted icon of the need for dedicated
071212 -     "intelligence" resources in government, and every major contract
071213 -     in construction, ship building and aerospace requires CPM
071214 -     planning.
071216 -      ..
071217 -     An evolving world is a faster world.  So, yes business managers
071218 -     must evolve to keep up.  The world is not going to slow down,
071219 -     because managers don't feel like using computers.  The key is to
071220 -     apply computers to generate knowledge and ideas, rather simply
071221 -     piling up more information.
071222 -
071224 -  ..
071225 - Mike asked how information differs from knowledge, and how can
071226 - computers help?
071227 -
071228 -     I explained "knowledge" is a higher, more useful, form of
071229 -     information, in the same way that the alphabet is an applied to
071230 -     create words and sentences that comprise information.  The human
071231 -     mind uses intelligence to connect up information over time to
071232 -     understand cause and effect.  I call these understandings of cause
071233 -     and effect "knowledge."  So, knowledge is the accumulation of
071234 -     information overtime that yields consistent results of cause and
071235 -     effect.
071237 -      ..
071238 -     Computers applied the wrong way, to simply generate mountains of
071239 -     information, reduce understanding when the mind is unable to
071240 -     create the connections of cause and effect that produce useful
071241 -     knowledge.  Computers, however, can be used to actually help the
071242 -     mind create connections and retrieve them when needed.  This is
071243 -     the next big advance in technology that will be coming along in
071244 -     the next decade.
071245 -
071247 -  ..
071248 - He asked how many people use computers?
071249 -
071250 -     Today, maybe 10%, maybe 20% at most.  But in 10 years that
071251 -     figure will jump to 80% or so, because it is the only chance
071252 -     business people have of leveraging human intelligence, as
071253 -     explained in POIMS
071254 -
071256 -  ..
071257 - He asked how many people enjoy using computers?
071258 -
071259 -     Most people don't enjoy using computers because they seem
071260 -     mysterious and they do not help them think, remember and
071261 -     communicate, which is the bulk of daily life.
071262 -
071263 -
071264 -
071265 -
071266 -
071267 -
071268 -
0713 -