900426 Received letter from Pat re SDS; called him.
THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: April 26, 1990 05:50 PM .......;
Rod Welch
Received letter from Pat re SDS; called him.
1...Received ref DRT 1.
2...Comment
3...Training/Learning Idea
4...Learning & Help
5...Help Improvements
..............
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CONTACTS
SUBJECTS
WMA Marketing, Evaluations
Individuals, organizations
Pat Welch
Customer analysis, perceived
value
Concepts, ideas; Training
Procedures
0709 - ..
0710 - Received ref DRT 1.
0711 -
071101 - Pat explains in the first paragraph he was unable to modify the
071102 - autoexec.bat file.
071103 -
071104 - He says in his next para he
071105 -
07110501 - "...was all excited. I was going to enter some items around the
07110502 - place about when to do and how to do. Then with the way I
07110503 - envisioned your system with its unique [way] of numbering to be
07110504 - able to bring that on the screen, i.e. sort through and find when
07110505 - and how to replace the seal on the pool pump motor which at my age
07110506 - I would have long since forgotten.
07110507 -
0711050701 - 2010 I called Pat on his points
0714 -
071401 - He did not want to tackle his problems this evening. We set Sunday
071402 - morining. I will call him.
071403 -
07140301 - Comment
07140302 -
07140303 - Learning & Help
071407 -
071408 - I explained to Pat that his desire for a foolproof program that the
071409 - average person can learn from scratch is very difficult to achieve
071410 - because of the tremendous variability in people.
071411 -
071412 - Everyone is an individual, and just as some people learned the
071413 - alphabet, numbers, writing and math at different speeds and to
071414 - different skill levels, eventually over a number of years most people
071415 - become generally proficient in these disciplines. SDS is another
071416 - discipline.
071417 -
071418 - It is a complex program because it provides an assemblage of marvel-
071419 - ously simple and easy ways to quickly perform a wide array of tasks.
071420 - Since these ways are different, however, there is much to learn.
071421 -
071422 - A new User should concentrate on learing them a step at a time the
071423 - way you learned things school and over your career. Gradually each
071424 - new piece supports the other. Faster learning requires dedicated
071425 - training and on-site support which is expensive.
071426 -
071427 -
071428 -