THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: September 13, 89 02:30 PM .......; Rod Welch

Meeting with Ross at IBM, training WMA.

1...Summary/Objective


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CONTACTS 

SUBJECTS
WMA Marketing, evaluation
by Outside people
Ross Armstrong, Training

0605 -
0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up
060702 -
060703 - Took an OMNI keyboard for him to tryout.  It will not fit the PS 70
060704 - keyboard interface.  Ross will inquire within IBM about getting a
060705 - keyboard that has the function keys on the left hand side.
060706 -
060708 -  ..
0608 -
0609 - Subject Index
0610 -
061001 - This has a problem.  When we try to create a new index  we get a
061002 - message that the User ID does not allow this, even though Ross is
061003 - using the default Master User ID, 0101.
061005 -  ..
061006 - Evaluate Subject Index User error message problem.
061008 -  ..
061009 - We started to create a project Index for Ross  failed because of the
061010 - problem stated above.
061012 -  ..
0611 -
0612 - CNS, Profs
0613 -
061301 - IBM has a Contacts system on Profs, but cannot transfer any of the
061302 - data to an ASCII text file.  He has to write it down on a separate
061303 - sheet of paper.
061305 -  ..
061306 - I demonstrated the CNS system of identifying contacts.  He will
061307 - shortly begin making CNS records of the organizations he contacts
061308 - frequently.
061310 -  ..
0614 -
0615 -
0616 - Training
0617 -
061701 - Set up his schedule
061702 -
061703 - We scheduled one follow up item from the scheduled activity we set up
061704 - yesterday and performed.
061705 -
061707 -  ..
061708 - Entered the record of his work
061710 -  ..
061711 - Ross made a phone call to follow up some invoice disputes.  We
061712 - entered the record and set up some follow up and a new scheduled
061713 - activity.
061714 -
061716 -  ..
0618 -
0619 - Manual
0620 -
062001 - My objective is to teach based on using the manual so he can learn
062002 - where to find the things he needs quickly when he needs it.
062003 -
062004 - Did not do anything with the Manual today.  The dynamics of working
062005 - and the need to answer questions quickly, makes this objective very
062006 - difficult to accomplish.
062008 -  ..
062009 - We have to keep working at it.
062010 -
062011 -
0621 -
0622 -