CONTACTS
0201 - Future Ford
020101 - Mr. Don Tuller
020102 - Service Advisor
020104 - Service Department
SUBJECTS
Future Ford Mercury Sable 2002 Order 120K Service at 119K Miles Inte
4203 -
4203 - ..
4204 - Summary/Objective
4205 -
420501 - Follow up ref SDS 49 0000. ref SDS 48 0000.
420502 -
420503 -
420504 -
420505 -
420507 - ..
4206 -
4207 -
4208 - Background
4209 -
420901 - Escape XLT Service Future Ford
420902 -
420903 - Follow up ref SDS 49 IC4I, ref SDS 48 IC4I.
420904 -
420905 - On 170913 1814 purchased Ford Escape XLT at Future Ford for $13K. with
420906 - mileage 62469, seemed to have new tires. 170913 1814, ref SDS 46 OS5K
420908 - ..
420909 - On 180115 0953 took Escape to Future Ford for 65,000 mile service, and
420910 - performing recall work with mileage at 64,712. ref SDS 47 IC4I Don
420911 - called and said parts for recall repairs will not be available until
420912 - end of next week. He sent a driver for a ride to Future Ford. Drove
420913 - car home. When Don calls and reports the recall parts ard on site at
420914 - Future Ford, will take the car in for repairs. ref SDS 47 E66H
420916 - ..
420917 - On 180124 0806 reported that on 180123 0930 drove Escape back to
420918 - Future Ford for 65,000 file service, and recall repairs. ref SDS 49
420919 - FF5M
420920 -
420921 -
420922 -
420923 -
420925 - ..
4210 -
4211 -
4212 - Progress
4213 -
421301 - This morning, Don called and advised car is ready for pickup.
421302 -
421303 - Kathy drove me to Future Ford. Received invoice...
421304 -
421305 - 1. Invoice.................................... 316825
421307 - ..
421308 - 2. Future Ford
421309 - 2285 Diamond Boulevard
421310 - Concord, CA 94520
421311 - 925 686 5005
421313 - ..
421314 - 3. Customer
421321 - ..
421322 - 4. Service Advisor............................ Don Tuller - 492
421324 - ..
421325 - 5. Make Model................................... Ford Escape
421326 - Year......................................... 2012
421327 - Options......................................
421328 - SOLD-STK: F19443A DLR: 04058 ENGINE: 3.0 Liter
421329 - Delivery Date................................ 2017-09-13
421330 - Invoice Date................................. 2018-01-25
421331 - Color........................................ White Gold
421332 - VIN.......................................... 1FMCU0DG7CKC45861
421333 - License...................................... 6WMZ937
421334 - Mileage...................................... 64/606 / 64606
421335 - Tag.......................................... T2033
421336 - RO Opened.................................... 2018-01-15 1013
421337 - Ready........................................ 2018-01-25 1036
421339 - ..
421340 - 6. Labor............................. $000.00
421341 - Parts............................. 00.00
421342 - Gas, oil, lube.................... 0.00
421343 - Sublet amount..................... 0.00
421344 - Deductable........................
421345 - Total charges..................... 000.00
421346 - Less INS/DED/DIS..................
421347 - Sales tax......................... 0.00
421348 - Pay this amount................... $000.00
421350 - ..
421351 - No charges because work today was a Ford recall safety service,
421352 - reported on 180115 0953. ref SDS 47 M978 below. ref SDS 0 IT4F
421354 - ..
421355 - Don said the first service after purchasing a car is complimentary,
421356 - i.e., no charge.
421358 - ..
421359 - Post expense ledger...
421360 -
421361 - F:\05\00003\JC\GPMG\JMGH\180101cc.xlsx
421363 - ..
421364 - Payment history....
421365 -
421366 - 1. 170205..Ford Escape...... $ 0.00...... ref SDS 0 KQ8F
421367 - 1. 170205..Mercury Sable.... $ 41.88...... ref SDS 45 KQ8F
421368 - 2. 151231...................$1,253.38...... ref SDS 40 I57N
421369 - 3. 150422................... $ 41.94...... ref SDS 35 GP62
421370 - 4. 140304................... $213.82...... ref SDS 33 GP62
421371 - 5. 130319................... 41.94...... ref SDS 30 GP62
421372 - 6. 120128................... $415.46...... ref SDS 14 GP62
421373 - 7. 110805................... $796.00...... ref SDS 9 GP62
421374 - 8. 100930................... $ 0.00...... ref SDS 5 BV5I
421375 -
421376 -
421377 -
421378 -
421379 -
421380 -
421382 - ..
421383 - Future Ford explanation of work performed and charges....
421384 -
421385 - A. FUEL DELIVERY MODULE FLANGE REPLACEMENT
421386 - CAUSE
421387 - 16S41 Fuel Delivery Module Flange Replacement
421388 - 1006 W94..........................................N/C
421389 -
421390 - 1. GL8Z*9H307*B Kit...................................N/C
421391 - 1. 4L32*9276*AA Gasket................................N/C
421392 - 1. 4L22*9C385*AA Ring - Retaining.....................N/C
421393 - 1. *W7940451*S900 Clamp...............................N/C
421395 - ..
421396 - FC: Part #: Count:
421397 - Claim Type:
421398 - Auth Code:
421399 - 1006
421400 -
421401 - 64606 Performed Safety Recall 16S41 Fuel Delivery Flange
421402 - Replacement
421403 -
421405 - ..
421406 - B. Complimentary lube, oil and filter change and tire
421407 - rotation
421409 - ..
421410 - First 65000 Mile Service
421411 - 1006 IF...........................................N/C
421413 - ..
421414 - 1 AASZ*6714*A Filter Asy -
421415 - Oil.......................... N/C 7.45....... 170206 0700, ref SDS 44 3E5O
421417 - ..
421418 - 6 XO*5W20*BSP Motorcraft SAE
421419 - API 5W-20 API GF-5........... N/C 14.65....... 170206 0700, ref SDS 44 T46N
421420 -
421421 - 64606 Replaced oil and filter rotated tires and inspected
421422 - brakes, top off levels reset oil life
421423 -
421425 - ..
421426 - C. Multi-point inspection
421427 - You consent to receiving texts from us on your cell phone
421428 - at the number you have provided. You agree that we may
421429 - contact you regrding service updatges or offers via text.
421430 - If you do not agree, you may provide a landline
421431 -
421432 - 1006 I............................................N/C
421433 -
421434 - 64606 Vehicle inspection tires tread 12/32 front and rear,
421435 - brake pads front 8 mm rear shoes 3 mm
421436 -
421438 - ..
421439 - D. Quick Lane Report Card Inspection
421440 -
421441 - Q99P Quick Lane Report Card Inspection
421442 -
421443 - 867 I....................... N/C
421445 - ..
421446 - Gtire tire condition, checked and okay
421447 -
421448 - 867 I....................... N/C
421450 - ..
421451 - GBK brake condition, checked and okay
421452 -
421453 - 867 I....................... N/C
421455 - ..
421456 - GBATT battery condition, checked and okay
421457 -
421458 - 867 I....................... N/C
421460 - ..
421461 - E. Smog Check Includes
421462 -
421463 - Top off oil level.
421464 - Inspect tires.
421465 - Dynometer smog inspection.
421466 - E-mail certificate if pass - biannual
421467 - or transfer.
421468 - Locking gas cap key location
421469 -
421470 - 106 C....................... 89.95
421472 - ..
421473 - Misc Cert....................... 8.25
421474 -
421475 - 114156
421476 - Performed Smog - passed
421477 -
421478 -
421479 -
421480 -
421481 -
421482 -
421483 -
421484 -
421485 -
421486 -
4215 -
Distribution. . . . See "CONTACTS"