THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com
S U M M A R Y
DIARY: March 9, 2017 07:10 PM Thursday;
Rod Welch
Figeuroa Plumbing Jaimie here install toilet for master bathroom. 1158 St Matthew PL #103
1...Summary/Objective
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CONTACTS
SUBJECTS
Toilet Install Figeuroa Plumbing Invoice #991692 Cost $275 American
1903 -
1903 - ..
1904 - Summary/Objective
1905 -
190501 - Follow up ref SDS 14 0000. ref SDS 13 0000. ref SDS 6 0000.
190502 -
190503 - Jaimie with Figeuroa Plumbing arrived OA 1900, about 2 hours late, due
190504 - to heavy evening commute traffic. ref SDS 0 EJ6H Helped carry new
190505 - American Standard Credit 3 toilet upstairs. ref SDS 0 1E4F Jamie
190506 - removed the existing unit, then assembled and installed the new unit.
190507 - ref SDS 0 QH4I Work once on the job was timely, thorough and
190508 - competent, including cleanup. ref SDS 0 CO6M Paid $200 including $50
190509 - bonus. ref SDS 0 Q14X
190510 -
190511 - [On 170311 1042 letter notified Gerry, landlord, work
190512 - completed on replacing toilet in upstairs masterbathroom.
190513 - ref SDS 17 X243
190515 - ..
190516 - [On 170313 1331 decided to upgrade toilet for cleaning
190517 - and comfort, ref SDS 18 EJ6H; purchased Optum Vormax
190518 - toilet on Home Depot invoice #0634 00018 32435 in the
190519 - amount of $256, under return transaction for full credit
190520 - on prior purchase of Cadet 3 toilet on invoice #0634
190521 - 00020 31607 costing $149. ref SDS 18 2W4I
190522 -
190523 -
190524 -
190526 - ..
1906 -
1907 -
1908 - Background
1909 -
190901 - On 160822 agreed with Gerry to install new toilet in upstairs master
190902 - bedroom. ref SDS 4 XW6F
190904 - ..
190905 - On 161208, talked to Nelson Figueroa about cost to install new toilet
190906 - in upstairs master bathroom. Nelson quoted $175. ref SDS 5 U45J
190908 - ..
190909 - On 161228 0946 letter to Gerry requests notice of any preference from
190910 - of American Standard toilet listing. ref SDS 7 LY52
190912 - ..
190913 - On 161230 called Nelson at Figueroa Plumbing. He said any toilet
190914 - manufactured by American Standard will be easy to install. ref SDS 8
190915 - SY4J
190917 - ..
190918 - On 170306 1632 visited Home Depot and investigated products to replace
190919 - toilet in upstairs master bathroom; found American Standard Cadet 3
190920 - Model 3377128T.020 cost $148. Research on Internet indicated it will
190921 - be effective replacement. ref SDS 13 EJ6H
190923 - ..
190924 - On 170306 1632 at 1745 called Nelson at Figueroa Plumbing and
190925 - scheduled installation toilet on 170308 1400. ref SDS 13 QL3N
190927 - ..
190928 - On 170307 0822 purchased American Standard Cadet 3 toilet from Home
190929 - Depot. ref SDS 14 7O5K
190930 -
190931 -
190932 -
190934 - ..
1910 -
1911 -
1912 - Progress
1913 -
191301 - Jaime with Figueroa Plumbing arrived to install toilet in upstairs
191302 - bathroom for $175, scheduled during call reported on 170306 1632.
191303 - ref SDS 13 QL3N
191305 - ..
191306 - This was re-scheduled during call this morning, shown in the record
191307 - yesterday on 170308 1702. ref SDS 16 3R5J
191309 - ..
191310 - Nelsen with Figueroa Plumbing & Rooter...
191311 -
191312 - 925 567 4863
191314 - ..
191315 - Jaime appologized for being so late, saying commute traffic is very
191316 - heavy from Richmond, where he was working today.
191318 - ..
191319 - Helped Jaime carry new unit upstairs. This was awkward walking
191320 - upstairs backward with 90 pound load...
191321 -
191322 -
191324 - ..
191325 - Doing this lift seemed to suddenly feel significant pressure on ball
191326 - of right foot.
191328 - ..
191329 - Item installed was purchased from Home Depot on 170307 0822.
191330 - ref SDS 14 7O5K Product specifications and procurement are shown on
191331 - 170306 1632. ref SDS 13 EJ6H
191332 -
191333 - American Standard
191334 - Cadet 3
191335 -
191336 - http://www.homedepot.com/p/American-Standard-Cadet-3-Right-Height-Complete-2-Piece-1-28-GPF-Single-Flush-Round-Toilet-in-White-3377128ST-020/206279086
191338 - ..
191339 - Initially, Jaime removed existing unit...
191340 -
191341 -
191343 - ..
191344 - He then removed the new unit from packaging, and assembled the new
191345 - unit in the upstairs hallway...
191346 -
191347 -
191349 - ..
191350 - Assembly is greatly aided by the manufacturer including plastic tools
191351 - provided with the shipment, and which exctly fit the fasteners.
191353 - ..
191354 - Jaime picked up the assembled unit, carried and placed it the
191355 - bathroom....
191356 -
191357 -
191359 - ..
191360 - Fastened new unit to the floor using the new seal received with the
191361 - unit.
191363 - ..
191364 - Jimmy found the existing flexible water hose was too short. He got
191365 - one with correct length from his truck....
191366 -
191367 -
191369 - ..
191370 - After completing configuration, and turning on the water, Jaime ran
191371 - several tests to verify the new unit is operating correctly and there
191372 - are no leaks.
191373 -
191374 - [On 170313 1331 decided to upgrade toilet for cleaning
191375 - and comfort, ref SDS 18 EJ6H; purchased Optum Vormax
191376 - toilet on Home Depot invoice #0634 00018 32435 in the
191377 - amount of $256, under return transaction for full credit
191378 - on prior purchase of Cadet 3 toilet on invoice #0634
191379 - 00020 31607 costing $149. ref SDS 18 2W4I
191381 - ..
191382 - We carried the old unit downstairs together; this was not as difficult
191383 - as carrying the new unit upstairs. Put it on front porch.
191385 - ..
191386 - Cleaned up packing materials upstairs, and placed debris in the
191387 - delivery box. Carried the delivery box downstairs and to the front
191388 - porth.
191390 - ..
191391 - Jaime put the old unit and the box for the new unit in his truck to
191392 - haul away.
191394 - ..
191395 - Jaime tested the flush op several times. Seems satisfactory.
191396 -
191397 -
191399 - ..
1914 -
1915 -
1916 - 1959
1917 -
191701 - Work completed in about an hour.
191702 -
191703 - Jaime said he appreciated customer assistance with carrying and clean
191704 - up.
191706 - ..
191707 - Called Nelsen. He was pleased the work went well. Advised that Jaime
191708 - did an excellent job.
191710 - ..
191711 - Gave credit card for payment over phone.
191712 -
191713 - Paid....................... $175
191714 - Bonus...................... 100
191715 -
191716 - Total payment.............. $275
191718 - ..
191719 - Post expense ledger...
191723 - ..
191724 - Had some difficulty communicating on payment. Eventually, Nelsen
191725 - reported the bank acknowledged the transaction.
191727 - ..
191728 - Gave Nelsen email address for sending an invoice. There were language
191729 - difficulties getting correct email address.
191731 - ..
191732 - Evanutally, Nelsen indicated he has the correct address.
191734 - ..
191735 - He will submit an invoice marked paid in full.
191736 -
191737 - [On 170313 1331 decided to upgrade toilet for cleaning
191738 - and comfort, ref SDS 18 EJ6H; purchased Optum Vormax
191739 - toilet on Home Depot invoice #0634 00018 32435 in the
191740 - amount of $256, under return transaction for full credit
191741 - on prior purchase of Cadet 3 toilet on invoice #0634
191742 - 00020 31607 costing $149. ref SDS 18 2W4I
191743 -
191744 -
191745 -
191746 -
191748 - ..
1918 -
1919 -
1920 - 2032
1921 -
192101 - Do not have receipt from Figueroa Plumbing.
192102 -
192104 - ..
1922 -
1923 -
1924 - 2039
1925 -
192501 - Nelson called.
192502 -
192503 - He asked if his letter was received with attached receipt for the
192504 - work today?
192506 - ..
192507 - Checked and found...
192508 -
192509 - 1. Subject: Thanks
192510 - Date: 2017-03-09 20:35
192514 - ..
192515 - 2. Nelson Figueroa
192516 - Figueroa Plumbing & Rooter Inc
192517 - 925-567-4863
192518 - License #990697
192519 -
192521 - ..
192522 - 3. Attachments:
192523 - IMG_3785.JPG 103 KB
192524 -
192525 -
192527 - ..
192528 - This picture shows...
192529 -
192530 - Figueroa Plumbing and Rooter Inc
192531 - 3683 Willow Pass Road #14
192532 - Concord, CA 94519
192533 - 925 567 4863
192534 - info@figueroaplumbingrooterinc.com
192536 - ..
192537 - License........................................... 990697
192539 - ..
192540 - We're not happy until you're happy
192542 - ..
192543 - Plumbing Work Order Invoice....................... 991692
192545 - ..
192546 - Date.............................................. 2017 03 09
192548 - ..
192549 - Order taken by.................................... Jaime
192551 - ..
192552 - To:
192553 - Rod Welch
192554 - 1158 St Matthew PL #103
192555 - Concord, CA 94518
192556 - 925 849 4745
192557 -
192558 - Description of work:
192559 -
192560 - Install a new toilet 2nd floor.
192562 - ..
192563 - Labor..................................... $175
192564 - Plus...................................... 100 Tip
192566 - ..
192567 - Total paid.................................... $275
192569 - ..
192570 - Post expense ledger...
192574 - ..
192575 - Paid by Visa
192577 - ..
192578 - Post expense ledger...
192579 -
192580 - F:\05\00003\JC\GPMG\JMGH\160101cc.xlsx
192581 -
192583 - ..
192584 - I hereby acknowledge the satisfactory completion of the above
192585 - described work.
192586 -
192587 - /s/Rod Welch
192588 -
192590 - ..
192591 - Thanked Nelson for good work.
192592 -
192593 -
192594 -
192595 -
192596 -
192597 -
192598 -
192599 -
192600 -
192601 -
192602 -
1927 -