THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: October 25, 2016 11:02 AM Tuesday; Rod Welch

Stanford Neuroscience called for VA referral getting 2nd opinion on cause of stroke symptoms.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Stanford Health Care 2nd Opinion Doctor Randall M Lee Issued VA Auth                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
0503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0503 -    ..
0504 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
0505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
050501 - Follow up ref SDS 40 0000. ref SDS 37 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
050502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050508 -  ..
0506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0507 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0508 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0509 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
050901 - Patient identification shown on 160802 1300. ref SDS 20 9I7O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
050902 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050903 -            Encounter.................................... 131191460051                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
050904 -            Guarantor ID................................. 101721020                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
050905 -            Medical Record............................... 35808518                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
050906 -            Authorization Code........................... 675962                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050908 -  ..
050909 - Called Records Department at Stanford Health Care again...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
050910 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050911 -                650 723 5721                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
050913 -  ..
050914 - Talked to Mele.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050915 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050916 -                650 723 5721                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
050918 -  ..
050919 - Asked if Stanford Health Care received the letter sent yesterday on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
050920 - 161024 0810. ref SDS 40 UH8K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
050922 -  ..
050923 - After a few minutes, Mele found the letter to Francis.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050925 -  ..
050926 - She read the letter and asked for clarification of the request for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
050927 - information.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
050929 -  ..
050930 - Explained call on 160801, with Jesse in New Patient administraiton for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050931 - Stanford Neuroscience.  At that time, Jesse reported Stanford                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
050932 - Neuroscience would refuse to provide 2nd opinion neurology care,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
050933 - unless the doctor at the VA whose work Stanford was being asked to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
050934 - review, made a referral requesting such supplemental review.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
050935 - ref SDS 18 TH7F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
050937 -  ..
050938 - The next morning on 160802, Claudia with Stanford Neuroscience called                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
050939 - and said the VA made a referral. ref SDS 19 WF5I  I was surprised.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
050940 - Claudia further said there was a cancellation, so Stanford                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
050941 - Neuroscience could meet for 2nd opinion review that same day on 160802                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050942 - at 1330. ref SDS 19 PT6K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
050944 -  ..
050945 - While attending the meeting with Stanford Neuroscience, I asked who                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
050946 - made the referral at the VA for the 2nd opinion work?  Doctor Kim                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
050947 - showed a document listing Doctor Randall Lee, as the referring doctor                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
050948 - with the VA, reported on 160802 1300. ref SDS 20 VN9K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
050950 -  ..
050951 - Doctor Lee was a familiar name, beginning in 2005, when he provided                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
050952 - continuing care in the GI Department at the VA Clinic in Martinez, CA.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050953 - In 2012, he moved his practice to the VA Medical Center in Sacramento,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050954 - and continued GI care, performing EGD Dilation procedures every 3 - 6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
050955 - months the past 6 years.  As a result, seeing the name of Doctor                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
050956 - Randall Lee on the Stanford Neuroscience referral form, I assumed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
050957 - Doctor Lee made the referral, since it was following an EGD dilation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
050958 - on 160617, that stroke symptoms occurred, which required follow on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
050959 - care in Neurology at the VA Medical Center in San Francisco.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
050960 - ref SDS 5 5F6F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
050962 -  ..
050963 - On 160816 0800 Doctor Lee with GI Clinic at VAMC Sacramento reported                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
050964 - that he did not authorize referral for 2nd opinion on stroke symptoms                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
050965 - after EGD on 160617, from Stanford Neuroscience and did not know there                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050966 - was a consultation on 160802, nor any other time. ref SDS 30 7Z5N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
050968 -  ..
050969 - On 160820 0940 letter from Stanford Neuroscience with 2nd opinion                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
050970 - addressed to Doctor Doctor Massa at VA Medical Center in San                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
050971 - Francisco, and shows CC sent to Doctor Randall Lee. ref SDS 35 R66J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
050973 -  ..
050974 - On 160921 0917 letter to Jesse requested the document Stanford                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
050975 - Neuroscience relied upon for VA referral authorizing 2nd opinion                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
050976 - neurology services in this case. ref SDS 37 3866                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050978 -  ..
050979 - On 160921 1130 meeting with Doctor Lee at VA Medical Center in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
050980 - Sacramento, the doctor researched VA doctor listings, and found 2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
050981 - other Doctor Randall Lees. ref SDS 38 F369                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
050983 -  ..
050984 - On 160921 0917 at 1420 letter from Jesse advised patient to contact                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
050985 - Patient Follow up Department to obtain document showing VA made                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050986 - referral on 160802, for Stanford Neuroscience to provide 2nd opinion                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
050987 - neurology services in this case. ref SDS 37 BE7J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050989 -  ..
050990 - On 161012, VA requested documentation showing VA made referral in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
050991 - order to pay the patient cost of $855, ref SDS 39 UI7Q, which the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
050992 - patient paid for 2nd opinion medical services by Stanford Neuroscience                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050993 - on 160802, ref SDS 20 VN9K, reported later in 2nd opinion letter                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050994 - received in the record on on 160820, ref SDS 35 R66J, for correcting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
050995 - the mistakes in VA Neurology and Radiology evaluation of stroke                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050996 - symptoms suffered following EGD Dilation on 160617, ref SDS 5 5F6F,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
050997 - and reported in findings from MRI on brain the next day on 160618.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
050998 - ref SDS 8 WK7K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
051000 -  ..
051001 - Mele said to hold while she checks Stanford records for documentation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
051002 - on VA makine referral in this case.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
051003 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
051004 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
051006 -  ..
0511 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0512 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0513 - 1124                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
0514 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
051401 - On hold, while Mele checks Stanford's records.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
051402 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
051404 -  ..
0515 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0516 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0517 - 1128                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
0518 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
051801 - Mele back online.  She found the 2nd opinion addressed to Doctor                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
051802 - Massa, with cc to doctor Randall Lee.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
051804 -  ..
051805 - She also found the referral document with Doctor Lee's name.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
051807 -  ..
051808 - She will send the referral document with Doctor Lee's name.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
051810 -  ..
051811 - Also asked her to send Doctor Vora's Progress Notes in this case.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
051813 -  ..
051814 - Mele said she will send both records.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
051816 -  ..
051817 - Mele further said that Stanford Health Care Records Department needs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
051818 - re-submission of page 5 for the...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
051819 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
051820 -        AUTHORIZATION FOR USE OR DISCLOSURE OF                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
051821 -        PROTECTED HEALTH INFORMATION                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
051822 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
051823 - ...form which was submitted attached to an email to Francis,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
051824 - yesterday, on 161024 0810. ref SDS 40 LM6M  She said the copy they                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
051825 - received with the letter yesterday, does not have a signature.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
051827 -  ..
051828 - Mele said this can be fixed by signing page 5, scanning it, and then                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
051829 - submitting the scanned pdf file via email to Francis.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
051831 -  ..
051832 - This procedure is also used by Release of Information Department at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
051833 - the VA Medical Center in San Francisco.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
051834 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
051835 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
051836 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
051837 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
051839 -  ..
0519 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0520 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0521 - 1147                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
0522 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
052201 - Scanned page 5 with signature.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
052202 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
052203 - Submitted with letter to Francis saying...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
052204 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
052205 -    1.  Subject:  Signed Page 5 AUTHORIZATION " DISCLOSURE OF HEALTH INFORMATION                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
052206 -        Date:  2016-10-25 11:57                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
052210 -         ..
052211 -    2.  Dear Francis,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
052213 -         ..
052214 -    3.  Confirming telecon with Mele this morning, attached is page 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
052215 -        with signature authorizing release of information.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
052217 -         ..
052218 -    4.  Mele advised she found the referral document with Doctor Lee's                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
052219 -        name requested for ROI, submitted yesterday, in the letter on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
052220 -        161024 0810. ref SDS 40 UH8K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
052222 -         ..
052223 -    5.  Also requested Progress Notes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
052225 -         ..
052226 -    6.  Thanks very much for excellent patient support.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
052228 -         ..
052229 -    7.  Sincerely,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
052231 -         ..
052232 -    8.  Rod                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
052233 -        925 849 4745                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
052234 -        Medical Record #35808518                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
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052246 -