THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com
S U M M A R Y
DIARY: March 22, 2016 08:01 PM Tuesday;
Rod Welch
C22 Intel request tech support Xeon E5-2690v3 processor #2 overheating.
1...Summary/Objective
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CONTACTS
SUBJECTS
C22 Amazon Receive Order 114-8330941-2081843 $356 Samsung Pro 950 M.
2203 -
2203 - ..
2204 - Summary/Objective
2205 -
220501 - Follow up ref SDS 27 0000. ref SDS 26 0000.
220502 -
220503 -
220504 -
220506 - ..
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2207 -
2208 - Progress
2209 -
220901 - On 160310, report c22 overheating problem. ref SDS 23 6L4N
220902 -
220903 - Examples are listed in the same record. ref SDS 23 GB4M
220905 - ..
220906 - Installed Windows 10 Enterprise on 160308, and immediately suffered
220907 - performance problems with overheatig.
220909 - ..
220910 - Have notified Microsoft, but no response so far.
220912 - ..
220913 - Have contacted Asus, and was notified today, they are reviewing the
220914 - problem, reported on 160322 1418, ref SDS 27 DQ5J
220916 - ..
220917 - This seems like an appropriate line of inquiry, since Intel
220918 - processors are installed in Asus Z10PE-D8 WS motherboard.
220920 - ..
220921 - Intel support for server processors is listed on...
220922 -
220923 - http://www.intel.com/content/www/us/en/support/contact-support.html
220924 -
220926 - ..
220927 - Live Chat...
220929 - ..
220930 - With.... Manuelito.
220931 -
220932 - I can see that you have a server processor. You reach the
220933 - technical support group for Desktop motherboard and CPUs. Please
220934 - wait while I transfer you to a server representative for further
220935 - assistance.
220936 -
220938 - ..
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2211 -
2212 - 2016
2213 -
221301 - Transferred to rep for server processors...
221302 -
221304 - ..
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2216 - 2016
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221701 - Manuelito said everyone is busy. He first said to try chat again in
221702 - 15 - 20 minutes.
221704 - ..
221705 - Then he said to contact...
221706 -
221707 - Phone Number: 1-916-377-7000
221708 - Business Hours:
221709 - Monday - Friday
221710 - 7:00 AM to 5:00 PM (Pacific Time)
221711 -
221713 - ..
221714 - [On 160323 0837 tried Intel online Chat support service,
221715 - ref SDS 28 SX3F; received Intel Processor Diagnostic Tool
221716 - (IPDT) testing utility; after updating BIOS, ref SDS 28
221717 - 4K3H, found that processor #2 running much hotter than
221718 - processor #1. ref SDS 28 2S6H
221719 -
221721 - ..
2218 -
2219 -
2220 - 2028
2221 -
222101 - Made another contact.
222102 -
222103 - http://www.intel.com/content/www/us/en/support/contact-support.html
222104 -
222106 - ..
222107 - Had to join "community."
222109 - ..
222110 - Password.....Poimssds1$
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