CONTACTS
SUBJECTS
C22 Purchase Microsoft Windows 10 Enterprise Operating System Softwa
2403 -
2403 - ..
2404 - Summary/Objective
2405 -
240501 - Follow up ref SDS 72 T45L, ref SDS 68 0000.
240502 -
240503 -
240504 -
240505 - [On 160306 1842 received letter from Microsoft notifying
240506 - The Welch Company has newly accepted Open License with
240507 - Microsoft; does not say anything about getting Windows 10
240508 - Enterprise. ref SDS 74 HE4G
240510 - ..
240511 - [On 160307 1013 received letter from Softwaremedia.com with
240512 - instructions for using volume licensing account information
240513 - from Microsoft for obtaining codes to access Windows 10
240514 - Enterprise software. ref SDS 76 HE4G
240516 - ..
240517 - [On 160308 1602 Adam with Softwaremedia.com used remote
240518 - access to assist in downloading from Microsoft Volume
240519 - License Service Center (VLSC) the code for installing
240520 - Windows 10 Enterprise LTSB and with a product key required
240521 - for installation. ref SDS 81 V26N
240523 - ..
240524 - [On 160308 1602 something seemed to go wrong, because
240525 - Windows 10 Enterprise did not install as an "upgrade,"
240526 - ref SDS 79 5Y7I, required reinstalling all device drivers,
240527 - application software, and setting up work environment for
240528 - effective SDS worktation. 160308 1602, ref SDS 78 CI7L
240529 -
240530 -
240531 -
240532 -
240533 -
240534 -
240535 -
240536 -
240538 - ..
2406 -
2407 -
2408 - Progress
2409 -
240901 - Found source for acquiring Windows 10 Enterprise.
240903 - ..
240904 - Called Software Media...
240905 -
240906 - 800 474 1045
240907 -
240908 - http://www.softwaremedia.com/windows-10-enterprise-upgrade-sa-open-value-paid-up-front.html?ovchn=FRO&utm_campaign=GGL_Prod_Listing&utm_source=GGL_Prod_Listing&utm_medium=CPC&utm_term=MS-KV300309&gclid=CNfOyOP3p8sCFc1hfgodcQYD_A
240910 - ..
240911 - Talked to Regan Burton (her current married name).
240913 - ..
240914 - Her email is (using her prior maiden name)...
240915 -
240916 - rholbrook@softwaremedia.com
240918 - ..
240919 - She has the best explanation of anyone the planet for installing
240920 - Windows 10 Enterprise.
240921 -
240922 - [...below on 160304 1306 at 1415 a few days later received
240923 - Regan's letter confirming understandings from this call, so
240924 - entered in this record today. ref SDS 0 QO8M
240926 - ..
240927 - Regan explained that Windows 10 Enterprise LBTS feature is selected
240928 - during installation.
240930 - ..
240931 - Regan further advised that Windows 10 Enterprise can only be installed
240932 - as an upgrade. It cannot be installed clean.
240934 - ..
240935 - Explained to Regan that installing Windows 10 Enterprise to merely
240936 - "upgrade" Windows 7 Ultimate 64-bit, will save time by avoiding normal
240937 - 36 hours required to configure a clean os installation with desktop,
240938 - folder and other settings, and installing 20 or so software
240939 - applications for an SDS workstation.
240940 -
240941 - [...below on 160304 1306 at 1415 received letter from Regan
240942 - confirming understanding that Windows 10 Enterprise must be
240943 - installed with the "upgrade" procedure. ref SDS 0 LI6X
240945 - ..
240946 - [On 160306 1039 had to buy Windows 10 Pro and install on
240947 - c22 in order to meet Microsoft requirements for installing
240948 - Windows 10 Enterprise with "upgrade" procedure. ref SDS 73
240949 - 1T5I
240951 - ..
240952 - [On 160308 1602 something seemed to go wrong, because
240953 - Windows 10 Enterprise did not install as an "upgrade,"
240954 - ref SDS 79 5Y7I, required reinstalling all device drivers,
240955 - application software, and setting up work environment for
240956 - effective SDS worktation. 160308 1602, ref SDS 78 CI7L
240957 -
240958 -
240959 -
240961 - ..
240962 - This seems conflicting with information on the Internet...
240963 -
240964 - How to do a clean install of Windows 10 Enterprise
240965 -
240966 - https://www.youtube.com/watch?v=Oo8EmjgMOcg
240968 - ..
240969 - Another source...
240970 -
240971 - Windows 10 Enterprise Edition Installation
240972 -
240973 - https://www.youtube.com/watch?v=Opta6y9ZDdk
240975 - ..
240976 - Regan advised that customers can buy 1 site license for $316 to get
240977 - Windows 10 Enterprise, and this includes 2 year agreement for
240978 - "Software Assurance" required to acquire Windows 10 Enterprise.
240980 - ..
240981 - Site license is obtained from Microsoft after getting an account code
240982 - from Softwaremedia submitted with email.
240984 - ..
240985 - Procedure seems complex and unclear. Regan will send a letter
240986 - presenting her explanations in writing. She said to call when the
240987 - account code is received. She will assist with step-by-step verbal
240988 - explanations to apply the code through the entire process of obtaining
240989 - the actual volume license from Microsoft, and then getting the actual
240990 - software for Windows 10 Enterprise.
240992 - ..
240993 - [...below on 160304 1306 at 1415 received letter from Regan
240994 - a few days later, but actually sent today, to confirm and
240995 - clarify explanations during this call on procedures for
240996 - obtaining Windows 10 Enterprise software. ref SDS 0 QF77
240998 - ..
240999 - [On 160308 1602 letter to Regan at Softwaremedia.com
241000 - requests call for assistance purchasing Windows 10
241001 - Enterprise LTSB. ref SDS 80 QS95
241003 - ..
241004 - [On 160308 1602 called Softwaremedia.com and asked for
241005 - Regan to assist implementing procedures to obtain Windows
241006 - 10 Enterprise code from Microsoft Volume License web site.
241007 - Regan was not in the office; talked to Adam who was
241008 - effective assisting in downloading Widows 10 Enterprise
241009 - software. ref SDS 78 3L6O
241011 - ..
241012 - [On 160311 0648 after Windows 10 Enterprise was installed
241013 - and operting 4 days, it presented an incorrect user name,
241014 - and did not respond to the correct password, indicating the
241015 - Windows code somehow changed the customer's setup. Could
241016 - not login to correct User Accounts. ref SDS 82 5M7W
241017 -
241019 - ..
241020 - With the understanding that Regan or someone at Softwaremedia will
241021 - provide detailed assistance required to obtain Windows 10 Enterprise
241022 - code ready for installation on c22, ordered Windows 10 Enterprise
241023 - volume license from Softwaremedia.com.
241025 - ..
241026 - Hopefully, this will enable using high performance Samsung 950 Pro
241027 - NVMe M.2 512 GB SSD on c22, which failed on 160223 1328. ref SDS 69
241028 - V64F
241030 - ..
241031 - [...below on 160304 1306 at 1415 received letter from Regan
241032 - a few days later, but actually sent today, to confirm and
241033 - clarify explanations during this call on procedures for
241034 - obtaining Windows 10 Enterprise software. ref SDS 0 QF77
241036 - ..
241037 - [On 160306 1842 received letter from Microsoft notifying
241038 - The Welch Company has newly accepted Open License with
241039 - Microsoft; does not say anything about getting Windows 10
241040 - Enterprise. ref SDS 74 HE4G; lists Softwaremedia.com as a
241041 - reseller company. ref SDS 74 MD80
241043 - ..
241044 - [On 160306 1842 at 1853 letter from Synnex presenting
241045 - reseller contact information, ref SDS 74 1R4J, and attaches
241046 - documents from Microsoft with instructions for viewing the
241047 - volume license for Windows 10 Enterprise on Microsoft's
241048 - EOpen website. ref SDS 74 8V76
241050 - ..
241051 - [On 160306 1842 at 1853 Synnex letter attachment from
241052 - Microsoft letter lists license authorization number and
241053 - agreement number, ref SDS 74 MV9J, and lists volume
241054 - licensing products; nothing is shown about Windows 10
241055 - Enterprise. ref SDS 75 U267
241057 - ..
241058 - [On 160307 1013 received letter from Softwaremedia.com with
241059 - instructions for using volume licensing account information
241060 - from Microsoft for obtaining codes to access Windows 10
241061 - Enterprise software. ref SDS 76 HE4G
241063 - ..
241064 - [On 160308 1602 Adam with Softwaremedia.com used remote
241065 - access to assist in downloading from Microsoft Volume
241066 - License Service Center (VLSC) the code for installing
241067 - Windows 10 Enterprise LTSB and with a product key required
241068 - for installation. ref SDS 81 V26N
241070 - ..
241071 - [On 160316 1656 had to download Windows 10 Enterprise code
241072 - again from Microsoft VLSC, because first download of
241073 - Windows 10 Enterprise LTSB was lost by formatting the wrong
241074 - disk; decided to download Windows 10 Enterprise, because
241075 - the LTSB version proved inadequate. ref SDS 83 LD46
241076 -
241077 -
241078 -
241080 - ..
2411 -
2412 -
2413 - 1415
2414 -
241401 - Received letter from Regan at SoftwareMedia saying...
241402 -
241403 - 1. Subject: SoftwareMedia.com: New Invoice # 100045420
241404 - Date: 2016-03-04 13:55
241408 - ..
241409 - 2. SoftwareMedia
241410 -
241411 - 800.474.1045
241413 - ..
241414 - 3. Hello, Rod Welch
241416 - ..
241417 - 4. Thank you for your order from SoftwareMedia.com. Please take a
241418 - moment to review this email, to ensure order accuracy.
241420 - ..
241421 - 5. You can check the status of your order by logging into your
241422 - account. If you have any questions about your order please
241423 - contact us at support@softwaremedia.com or call us at
241424 - 1-800-474-1045.
241426 - ..
241427 - 6. Please see below for our standard fulfillment times.
241429 - ..
241430 - 7. Our hours are Monday - Friday, 7am - 5:30pm MST.
241432 - ..
241433 - 8. Standard Fulfillment Times
241434 -
241435 - 1. Physical Products: Physical orders generally ship within 24
241436 - business hours, and transit time will depend on shipping
241437 - method selected at checkout.
241438 -
241439 - 2. Downloads: Retail download orders are delivered via email
241440 - in 2-4 business hours (pending account verification).
241441 - Download orders placed after hours will be delivered within
241442 - 1 business day.
241444 - ..
241445 - 3. Licensing: Volume licensing orders will be delivered within
241446 - the manufacturer's specified processing time.
241448 - ..
241449 - 9. Your Invoice #................................ 100045420
241450 - placed on March 4, 2016 2:55:47 PM MST
241451 -
241452 - [On 160307 1013 received letter from Softwaremedia.com with
241453 - instructions for using volume licensing account information
241454 - from Microsoft for obtaining codes to access Windows 10
241455 - Enterprise software. ref SDS 76 HE4G
241457 - ..
241458 - Billing Information:
241468 - ..
241469 - 10. Payment Method
241477 - ..
241478 - 11. Shipping Information:
241479 -
241480 - Rod Welch
241481 - The Welch Company
241482 - 1158 St Matthew Pl #103
241483 - Concord, California, 94518
241484 - United States
241485 - T: 925-849-4745
241487 - ..
241488 - 12. Shipping Method
241489 -
241490 - Shipping Option - Free Electronic Delivery
241492 - ..
241493 - 13. End User License Info
241505 - ..
241506 - 14. Item MPN Qty Subtotal
241507 - Forefront Unified Access Gateway
241508 - - User CAL - Open Business....... 37D-00110 3 $30
241509 -
241510 - [On 160306 1842 received letter from Microsoft notifying
241511 - The Welch Company has newly accepted Open License with
241512 - Microsoft; does not say anything about getting Windows 10
241513 - Enterprise. ref SDS 74 HE4G
241515 - ..
241516 - Windows 10 Enterprise - Upgrade
241517 - & Software Assurance - Open
241518 - Business......................... KV3-00262 1 $286
241519 -
241520 - [On 160308 1602 Adam with Softwaremedia.com used remote
241521 - access to assist in downloading from Microsoft Volume
241522 - License Service Center (VLSC) the code for installing
241523 - Windows 10 Enterprise LTSB and with a product key required
241524 - for installation. ref SDS 81 V26N
241526 - ..
241527 - Subtotal.......................................... $316
241528 - Shipping & Handling............................... 0
241529 - Points Earned..................................... 316 Points
241531 - ..
241532 - Grand Total....................................... $316
241534 - ..
241535 - Post expense ledgere...
241539 - ..
241540 - 15. Thank you, SoftwareMedia.com
241542 - ..
241543 - 16. Please note that in accordance with our return policy, software
241544 - that has been registered or activated is not eligible for
241545 - return.
241547 - ..
241548 - 17. Tell us about your experience at SoftwareMedia through
241549 - Microsoft Pinpoint!
241551 - ..
241552 - 18. Microsoft Partner ID: 1350888
241554 - ..
241555 - 19. Questions? Get in touch:
241557 - ..
241558 - 20. Email: sales@softwaremedia.com
241559 - Phone: (800) 474-1045
241560 - Fax: (801) 433-9661
241562 - ..
241563 - 21. RSS Feed Twitter Vimeo Facebook
241564 -
241565 - Want the latest software news, tutorials and savings?
241566 - Subscribe to our newsletter
241567 -
241569 - ..
241570 - Regan sent a letter later today, but misaddressed the letter. It was
241571 - received a few days later saying...
241572 -
241573 - 1. Subject: Windows 10 Enterprise Inquiries
241574 - Date: 2016-03-07 08:59
241581 - ..
241582 - 3. I realized I sent this to the wrong email address. Here is the
241583 - notes from our conversation.
241585 - ..
241586 - 4. Regan Burton
241587 - Phone: 801-433-9682
241588 - Fax: 801-433-9661
241589 - rholbrook@softwaremedia.com
241590 -
241591 - http://www.Softwaremedia.com
241593 - ..
241594 - 5. How would you rate your experience today?
241595 -
241596 - http://www.softwaremedia.com/skin/frontend/enterprise/softwaremedia/images/smiley_1.gifhttp://www.softwaremedia.com/skin/frontend/enterprise/softwaremedia/images/smiley_3.gifhttp://www.softwaremedia.com/skin/frontend/enterprise/softwaremedia/images/smiley_5.gif
241598 - ..
241599 - Regan's letter sent today follow, confirming understandings from the
241600 - call earlier today, per above. ref SDS 0 ZS7J
241602 - ..
241603 - 1. From: Regan Holbrook
241604 - Sent: Friday, March 04, 2016 3:30 PM
241605 - To: 'rod@thewelchco.com'
241606 - Subject: Windows 10 Enterprise Inquiries
241608 - ..
241609 - 2. Hi Rod,
241611 - ..
241612 - 3. This is what we are doing for you right now.
241614 - ..
241615 - 4. You purchased the Windows 10 Enterprise - Upgrade and Software
241616 - Assurance - Open Business product today, 3/4/16.
241618 - ..
241619 - This references telecon with Regan earlier today saying she would send
241620 - a letter to confirm and clarify explanations she provided on acquiring
241621 - Windows 10 Enterprise, and that when the various codes and information
241622 - is received, she will assist implementing Microsoft procedures for
241623 - obtaining Windows 10 Enterprise softwarfe, per above. ref SDS 0 8T4J
241625 - ..
241626 - Softwaremedia.com letter continues...
241627 -
241628 - 5. You also purchased 3 "Filler" CALs to meet the 5 point minimum
241629 - that Microsoft requires.
241630 -
241631 - [On 160306 1842 received letter from Microsoft notifying
241632 - The Welch Company has newly accepted Open License with
241633 - Microsoft; does not say anything about getting Windows 10
241634 - Enterprise. ref SDS 74 HE4G
241636 - ..
241637 - 6. You will not use the filler CALs for anything. They are NOT
241638 - additional Windows Enterprise licenses. They are strictly only
241639 - there to help you meet the 5 license minimum. This is only
241640 - because you wanted to test out the Windows 10 Enterprise
241641 - version before you purchased licenses for the rest of your
241642 - computers.
241644 - ..
241645 - 7. The cost for the initial Windows 10 Enterprise was $316, ($286
241646 - for the Windows Enterprise and $10 for each filler CAL).
241648 - ..
241649 - 8. Each additional Windows 10 Enterprise License will be $286
241650 - (assuming Microsoft does not raise their prices).
241652 - ..
241653 - 9. You can now purchase individual licenses of anything Open
241654 - Business because you have begun an agreement with Microsoft.
241656 - ..
241657 - 10. I want to note that this is an UPRADE version. Unfortunately,
241658 - you cannot do a clean install. You have to have a prior
241659 - version of Windows on the computer. It does not matter what
241660 - year or edition.
241662 - ..
241663 - This aligns with understandings during the call with Regan earlier
241664 - today, per above. ref SDS 0 NH8N
241665 -
241666 - [On 160306 1039 had to buy Windows 10 Pro and install on
241667 - c22 in order to meet Microsoft requirements for installing
241668 - Windows 10 Enterprise with "upgrade" procedure. ref SDS 73
241669 - 1T5I
241671 - ..
241672 - [On 160308 1602 something seemed to go wrong, because
241673 - Windows 10 Enterprise did not install as an "upgrade,"
241674 - ref SDS 79 5Y7I, required reinstalling all device drivers,
241675 - application software, and setting up work environment for
241676 - effective SDS worktation. 160308 1602, ref SDS 78 CI7L
241677 -
241678 -
241679 -
241681 - ..
241682 - Windows 10 Enterprise Software Assurance License Costs $130
241683 - Software Assurance Windows 10 Enterprise License Costs $130
241684 -
241685 -
241686 - 11. Software Assurance:
241687 -
241688 - Windows 10 Enterprise comes with 2 years of Software Assurance
241689 - benefits. I have attached some links to explanations of what
241690 - software assurance is.
241692 - ..
241693 - The benefit that we discussed on the phone is if Microsoft
241694 - comes out with a new version of Windows Enterprise while your
241695 - agreement is still active (2 years from the date of purchase),
241696 - you will be able to upgrade to the new version free of charge.
241697 - If they come out with a new version after your software
241698 - assurance has expired, you will have to purchase the license
241699 - all over again.
241701 - ..
241702 - If you wish to continue your software assurance benefits once
241703 - the 2 years are up, you can do so by purchasing the software
241704 - assurance only. This is currently around $130 MSRP (price is
241705 - subject to change).
241707 - ..
241708 - Please note that once the 2 year software assurance benefits
241709 - are over, if you do not wish to renew them, you will still own
241710 - the Windows 10 Enterprise licenses. You will just no longer
241711 - have access to the software assurance benefits.
241713 - ..
241714 - 12. I know that the first link is Wikipedia and is usually not
241715 - reliable but it explains it really well and is accurate.
241716 -
241717 - https://en.wikipedia.org/wiki/Microsoft_Software_Assurance
241718 -
241719 - http://www.techsoup.org/support/articles-and-how-tos/software-assurance-benefits-included-with-microsoft-donations
241720 -
241721 - https://www.microsoft.com/en-us/licensing/licensing-programs/FAQ-Software-Assurance.aspx
241723 - ..
241724 - (Open up the + sign that says ?Software Assurance Basics? and
241725 - "New Product Versions")
241727 - ..
241728 - 13. Regan Burton
241729 - Phone: 801-433-9682
241730 - Fax: 801-433-9661
241731 - rholbrook@softwaremedia.com
241732 -
241733 - http://www.Softwaremedia.com
241735 - ..
241736 - 14. How would you rate your experience today?
241737 -
241738 - http://www.softwaremedia.com/skin/frontend/enterprise/softwaremedia/images/smiley_1.gifhttp://www.softwaremedia.com/skin/frontend/enterprise/softwaremedia/images/smiley_3.gifhttp://www.softwaremedia.com/skin/frontend/enterprise/softwaremedia/images/smiley_5.gif
241739 -
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241741 -
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241743 -
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2418 -