CONTACTS
SUBJECTS
C22 Receive Fry's SRO #376281 Complete Build System Test Dual Intel
3703 -
3703 - ..
3704 - Summary/Objective
3705 -
370501 - Follow up ref SDS 59 0000. ref SDS 58 0000.
370502 -
370503 - Prepared check list for Fry's to verify completion and correct
370504 - functioning of c22 before releasing to the customer. ref SDS 0 D87I
370505 - Submitted letter to Fry's with link to final checklist. ref SDS 0 NZ4L
370506 - Met with Ken at Fry's and reviewed performance of checklist.
370507 - ref SDS 0 PRRP Received c22 from Fry's, there is a loose screw and
370508 - loose cable inside the case. ref SDS 0 UL5F Sent another letter to
370509 - Fry's notifying about loose cable and screw. ref SDS 0 6F4R Commended
370510 - Fry's work and congratulated Ken on outstanding work assembling a
370511 - cutting edge system. ref SDS 0 MH4N
370512 -
370513 -
370514 -
370515 -
370517 - ..
3706 -
3707 -
3708 - Progress
3709 -
370901 - Need to return EVGA GTX 980 graphics card, purchased on 150605 1023.
370902 - ref SDS 20 CF4T
370903 -
370904 - [On 150724 0349 returned EVGA GTX980 graphics card to
370905 - Amazon for credit. ref SDS 60 OT9G
370907 - ..
370908 - Test/demonstration checklist sent to Fry's per letter below.
370909 - ref SDS 0 NZ4L
370910 -
370911 - 1. OCCT or equivalent system test.
370912 -
370913 - 2. Device Manager - show all errors cleared
370914 -
370915 - Device drivers stored on drive c.
370917 - ..
370918 - 3. HDMI audio/video output
370919 -
370920 - Is it feasible to verify 4K function?
370921 -
370922 - [On 150724 configuring c22 for SDS workstation
370923 - discovered there is no sound from HDTV connected with
370924 - HDMI cable. ref SDS 61 ML3I
370926 - ..
370927 - [On 150726 2242 notify Fry's c22 has no sound; not
370928 - recognizing HDTV connected with HDMI cable. ref SDS 62
370929 - QV7N
370931 - ..
370932 - [On 150807 1038 Sean with AMD called and performed
370933 - trouble shooting to configure c22 with XFX Radeon R9
370934 - 290X grahics card connected to Vizio 42" HDTV using HDMI
370935 - cable, ref SDS 65 HI6L; was unable to accomplish audio
370936 - output, ref SDS 65 117F, received letter from AMD
370937 - verifying expert review indicates XFX Radion R9 290X
370938 - graphics adapter installed in c22 is defective,
370939 - ref SDS 65 6247; Sean recommended other AMD graphics
370940 - cards to exchange that will provide autio video output
370941 - through HDMI cable. ref SDS 65 6267
370943 - ..
370944 - 4. Front panel power switch and ports.
370946 - ..
370947 - 5. BIOS access
370949 - ..
370950 - 6. Temperature - less than 50c with no load, less than 80 c
370951 - full load
370953 - ..
370954 - This was reported in Ken's letter on 150720 0933.
370955 - ref SDS 58 ZX61
370956 -
370957 - [On 160310, report c22 processor #2 overheating.
370958 - ref SDS 68 6L4N
370959 -
370960 - [On 160323 0837 got assistance from Warner at Intel to
370961 - fix c22, ref SDS 69 SX3F; he submitted Intel IPDT
370962 - diagnostic utility for evaluating temperature problem on
370963 - processor #2. ref SDS 69 QG3K
370965 - ..
370966 - [On 160323 0837 Intel Processor Diagnostic Tool (IPDT)
370967 - test report processor #1 70 below max and processor #2
370968 - 57 below max (13 degree differential) before "run
370969 - forever test. ref SDS 69 TX8L Both processors 60 below
370970 - max during and at end of "run forever" CPU stress test
370971 - at 100% load for 4 minutes. Intel's standard indicates
370972 - c22 should have been tested to run 60 below max (90c),
370973 - which would be 30c, not 50 or 80, per above, ref SDS 0
370974 - V48K, before being released by Fry's. ref SDS 69 U94Y
370976 - ..
370977 - [On 160324 1118 Asus does not address CATT_LED1 nor
370978 - ERR_CPU1 LED lights issue; Timothy submits steps for
370979 - customer to investigate problem of severe temperature
370980 - differential between processor #1 cool and #2 very hot,
370981 - and asks for specification on thermal compound applied
370982 - between processors and water cooling block. ref SDS 70
370983 - E99F
370985 - ..
370986 - [On 160329 1120 c22 failed Intel Processor Diagnostic
370987 - Tool "run forever" test at 100% load, indicating erratic
370988 - results with some tests easily passing at 60 below max,
370989 - and others reporting one or both processors are 60
370990 - degrees hotter doing same test. ref SDS 71 SX3F
370992 - ..
370993 - 7. Overclock - 10% ???
370995 - ..
370996 - 8. Other drives listed in MY Computer
370998 - ..
370999 - 9. Networking
371000 -
371001 - a. Wireless
371002 -
371003 - b. LAN
371005 - ..
371006 - 10. ESATA connect external disk
371007 -
371009 - ..
3711 -
3712 -
3713 - 0941
3714 -
371401 - Sent letter to Ken at Fry's saying...
371402 -
371403 - 1. Subject: C22 Completion Check List
371404 - Date: 2015-07-24 09:41
371408 - ..
371409 - 2. Ken,
371411 - ..
371412 - 3. Here is a list of possible issues to consider for release of
371413 - c22. ref SDS 0 HE4G
371415 - ..
371416 - 4. Amazon notified yesterday that additional 64GB memory will be
371417 - delivered next week between July 30 and August 1.
371419 - ..
371420 - 5. Amazon has also issued an RMA mailing label for returning the
371421 - EVGA GTX 980 video adapter.
371423 - ..
371424 - 6. Received letter from Timothy at Asus. He indicated GTX 980
371425 - graphics cards should work with Z10PE-D8 motherboards, so
371426 - assumes the particular EVGA card is defective. I did not
371427 - explain we tried a new Asus GTX 980 adapter and it failed in
371428 - the same way as the EVGA GTX 980 originally purchased. This
371429 - may suggest some underlying conflict with peripherals on c22,
371430 - which includes M.2 SSD, eSTAT and wireless adapters.
371432 - ..
371433 - 7. I'll swing by the store later this morning.
371434 -
371437 -
371438 -
371440 - ..
3715 -
3716 -
3717 - 1005
3718 -
371801 - Met with Ken. He received the letter submitted earlier this morning,
371802 - per above. ref SDS 0 NZ4L
371804 - ..
371805 - Ken said he performed the check list submitted with the letter, also
371806 - shown above. ref SDS 0 HE4G
371808 - ..
371809 - Ken said the system ran on test mode continuously while he was off
371810 - for 2 days. Temperatures are in the range of 30 centigrade without
371811 - load.
371813 - ..
371814 - He has not done much overclocking, so this issue was not pursued.
371816 - ..
371817 - Device manager shows only 1 error: VGA bracket port. Ken asked if
371818 - Fry's should install this? Since work plan is to connect c22 to a
371819 - HDTV using the HDMI port on the R9 290X adapter, decided not to
371820 - install the VGA bracket port, because this would further reduce ports
371821 - available for other higher priority features.
371823 - ..
371824 - Could not test 4K video, presented in the check list, per above.
371825 - ref SDS 0 DG7L
371826 -
371827 - [On 150724 configuring c22 for SDS workstation discovered
371828 - there is no sound from HDTV connected with HDMI cable.
371829 - ref SDS 61 ML3I
371831 - ..
371832 - [On 150726 2242 notify Fry's c22 has no sound; not
371833 - recognizing HDTV connected with HDMI cable. ref SDS 62 QV7N
371835 - ..
371836 - [On 150807 1038 Sean with AMD called and performed trouble
371837 - shooting to configure c22 with XFX Radeon R9 290X grahics
371838 - card connected to Vizio 42" HDTV using HDMI cable,
371839 - ref SDS 65 HI6L; was unable to accomplish audio output,
371840 - ref SDS 65 117F, received letter from AMD verifying expert
371841 - review indicates XFX Radion R9 290X graphics adapter
371842 - installed in c22 is defective, ref SDS 65 6247; Sean
371843 - recommended other AMD graphics cards to exchange that will
371844 - provide autio video output through HDMI cable. ref SDS 65
371845 - 6267
371847 - ..
371848 - Ken advised of having tested networking, LAN and wireless.
371849 -
371850 -
371851 -
371853 - ..
3719 -
3720 -
3721 - 1044
3722 -
372201 - C22 is now on site.
372202 -
372203 - There is an extra screw rolling around inside the case. It seems to
372204 - be an extra screw to fasten the case, in the event one is lost.
372206 - ..
372207 - There is also a loose cable connection at the bottom of the
372208 - motherboard.
372209 -
372210 - [On 150804 1048 Morris discovered loose cable connects
372211 - front panel USB 2.0 port to USB910 header on motherboard,
372212 - and made correction. ref SDS 63 SV5I
372214 - ..
372215 - [On 160305 1347 c22 failed to display correct list of SSD
372216 - devices; inspection found 2 loose cables with 2 SSD disks
372217 - disconnected from power afer Fry's installed Windows 10
372218 - Home in order to use Samsung 950 M.2 NVMe 512 GB SSD.
372219 - ref SDS 66 GP8M
372221 - ..
372222 - Initially, the system would not power up with the front panel power
372223 - button. On setting the rear power button, the front panel button now
372224 - powers the system on.
372225 -
372226 - [On 150804 1048 Morris conformed the order connecting
372227 - cables on motherboard SATA 6Gb/s ports to the order of SSD
372228 - and HDD components installed in the system. ref SDS 64 N79G
372229 -
372230 -
372232 - ..
3723 -
3724 -
3725 - 1421
3726 -
372601 - Sent letter to Ken at Fry's saying...
372602 -
372603 - 1. Subject: C22 Installed Has Loose Screw and Loose Cable
372604 - Date: 2015-07-24 14:03
372611 - ..
372612 - 2. Got the thing upstairs. Can skip working out at the gym today.
372614 - ..
372615 - 3. On removing the cpu from the car, heard something rolling round
372616 - inside the case. Eventually found a screw similar to those
372617 - that fasten the side panels. Could this be an extra screw or
372618 - should I look for something to fasten? Don't recall hearing
372619 - this screw rolling around inside the case when you placed the
372620 - cpu on the cart at Fry's nor when you placed it inside the car.
372622 - ..
372623 - 4. There is also a loose cable connection near bottom of the
372624 - motherboard where the wireless adapter is installed. It was
372625 - tucked beneath the motherboard. There is a set of pins at that
372626 - location which fits cable connector. The cable passes through
372627 - an access hole to the backside of the case, and is tied
372628 - together with a group of cables that disappear near the front
372629 - panel at the top of the case.
372631 - ..
372632 - 5. Considered it might be a cable for the front panel power
372633 - button, because initially the system did not power up. After
372634 - setting the switch in the back of the cpu, the power on button
372635 - works.
372637 - ..
372638 - 6. Is this loose cable something unnecessary?
372639 -
372640 - [On 150804 1048 Morris discovered loose cable connects
372641 - front panel USB 2.0 port to USB910 header on motherboard,
372642 - and made correction. ref SDS 63 SV5I
372644 - ..
372645 - 7. At this time, the cable remains loose. The system seem to be
372646 - up and running.
372648 - ..
372649 - 8. Will now take a few days to configure for daily work.
372651 - ..
372652 - 9. You can get a general sense of my work at...
372653 -
372654 - http://www.welchco.com/
372656 - ..
372657 - 10. See as well POIMS...
372658 -
372659 - http://www.welchco.com/03/00050/01/09/01/02/00030.HTM#685K
372661 - ..
372662 - 11. Congratulations to the Fry's team, and especially to you
372663 - assembling a cutting edge system.
372664 -
372670 -
372671 -
372672 -
372673 -
372674 -
372675 -
372676 -
372677 -
372678 -
372679 -
372680 -
372681 -
372682 -
372683 -
372684 -
3727 -