CONTACTS
SUBJECTS
C22 Intel E5-2690v3 Upgrade Xeon System Procurement $377 Dual Proces
2503 -
2503 - ..
2504 - Summary/Objective
2505 -
250501 - Follow up ref SDS 20 0000. ref SDS 19 0000.
250502 -
250503 - Amber at Alinc Tech letter requests clarification on exchanging or
250504 - simply returning 2 Intel Microprocessors under Amazon order
250505 - #112-6901603-8461847. ref SDS 0 HE4G Called and asked Amber if Alinc
250506 - can do an exchange? ref SDS 0 4F4I Amber sent a letter notifying
250507 - Alinc exchange both E5-2690v2 for upgrade to E5-2690v3 microprocessors
250508 - for additional cost of $376.75. ref SDS 0 JA5M Called and offered pay
250509 - $376.75 for this exchange, provided Alinc ships products next day
250510 - delivery with no additional charge for shipping. Amber agreed.
250511 - Payment was executed by credit card. ref SDS 0 4L6F This exchange
250512 - transaction saved $703 on purchase yesterday of same merchandise from
250513 - Amazon. ref SDS 0 C64M Called Amazon and cancelled order placed
250514 - yesterday for 2 E5-2690v3 microprocessors for $5,053. ref SDS 0 DO7M
250515 - Received letter from Amazon confirming cancellation of order
250516 - #115-5615197-9197025. ref SDS 0 124M Received letter from Alinc Tech
250517 - with RMA mailing label to return 2 Intel E5-2690v2 microprocessors
250518 - under the exchange agreement. ref SDS 0 F68O Received another letter
250519 - from Alinc proposing to deliver 2 Intel E5-2690v3 microprocessors on
250520 - Wednesday, 150624, rather than Tuesday, 150623. ref SDS 0 J96H
250521 - Notified delivery on 150624 is acceptable. This accomodates meeting
250522 - on 150623, which would have made it difficult to receive delivery on
250523 - that date. ref SDS 0 R59G Drove to Fed Ex in Concord and used RMA
250524 - mailing label received from Alinc to ship 2 Intel E5-2690v2
250525 - microprocessors back to Alinc to complete the exchange process.
250526 - ref SDS 0 PE6I
250528 - ..
250529 - [On 150624 1051 letter from Alinc submits Fed Ex tracking
250530 - number for shipment of 2 E5-2690v3 microprocessors.
250531 - ref SDS 21 HE4G
250532 -
250533 -
250534 -
250536 - ..
2506 -
2507 -
2508 - Background
2509 -
250901 - C22 System Components
250902 -
250903 - Follow up ref SDS 20 NQ5F, ref SDS 19 NQ5F.
250904 -
250905 - On 150613, purchased services Fry's SRO #376281 assemble components to
250906 - build c22. 150613 1051, ref SDS 16 I83G
250908 - ..
250909 - On 150615 visited Fry's to investigate progress building c22,
250910 - previously discussed with Ken on 150613 1051. ref SDS 16 HU63 Ken
250911 - said there were not enough stand-offs to install the motherboard. He
250912 - has ordered the parts, and expects delivery later today or tomorrow.
250913 - Ken will be out of the office Tuesday and Wednesday, so expects to
250914 - complete the work on Thursday.
250916 - ..
250917 - On 150619 received call from Ken saying he has completed assembly of
250918 - c22, and asks about installing the os? Visited Fry's in the evening.
250919 - Ken has left for the day. Inspection of c22 shows all components
250920 - installed in the case and cables connected. Ken will be in the
250921 - office tomorrow morning.
250923 - ..
250924 - On 150620, delivered 3 additional components, and Ken installed on
250925 - Asus Z10PE-D8 motherboard, M.2 SSD storage device, ref SDS 19 H14O, Tp
250926 - Link Tl Wdn4800 Wireless N900 Pci Express Adapter, ref SDS 19 OG4F,
250927 - and Startech 2 Port PCI Express SATA 6 Gbps eSATA III Controller Card.
250928 - ref SDS 19 OH5J Ken discovered the AX1200i power supply is defective
250929 - and must be returned for exchange. ref SDS 19 MS69 and, ref SDS 19
250930 - P43K
250932 - ..
250933 - On 150621 1011 Ken at Fry's reported Asus Z10PE-D8 motherboard
250934 - requires Intel E5-2960v3 microprocessor. Either have to downgrade
250935 - motherboard to Z9PE-D8 and memory to slower DDR3 in order to correlate
250936 - with microprocessor, or upgrade microprocessor to Intel E5-2960v3.
250937 - ref SDS 20 HE4G Decided to upgrade, so called Amazon, ref SDS 20 IM8M
250938 - Initially ordered exchange from Intel E5-2690v2 to E5-2690v3
250939 - microprocessors. ref SDS 20 WY6H On further consideration changed
250940 - this to return the 2 Intel E5-2690v2 microprocessors to 3rd party
250941 - vendor. ref SDS 20 1N4L Placed another order with Amazon for Intel
250942 - E5-2690v3 microprocessors in order to expedite completion of c22
250943 - assembly by Fry's. ref SDS 20 9P5N This new order to upgrade c22 cost
250944 - $5,053, shown in Amazon's order # 115-5615197-9197025. ref SDS 20 TL4N
250945 - This increases total cost of c22 approximately $1000. Received
250946 - another letter from Amazon, ref SDS 20 4Q6M, confirming transaction to
250947 - return rather than exchange E5-2690v2 microprocessors. ref SDS 20 CZ4N
250948 - Further notified Amazon need to replace defective Corsair AX1200i
250949 - power supply. ref SDS 20 P25M Drove back to Fry's and notified Ken of
250950 - transactions to recover from assembly problems. ref SDS 20 8S3F
250951 -
250952 -
250953 -
250955 - ..
2510 -
2511 -
2512 - Progress
2513 -
251301 - Received letter from Alinc Technologies, 3rd party vendor for
251302 - E5-2690v2 microprocessors, saying...
251303 -
251304 - 1. Subject: RE: Return policy inquiry from Amazon customer Rod Welch (Order: 112-6901603-8461847)
251305 - Date: 2015-06-22 06:20
251309 - ..
251310 - 2. Hello Rod, were you wanting to return or exchange these?
251312 - ..
251313 - 3. Thank you,
251315 - ..
251316 - 4. Amber Coburn
251317 - Alinc Technologies LLC
251318 - 2112 Rutland Drive, Suite 180
251319 - Austin Texas 78758
251320 - Office: (512)535-2069
251321 - Fax: (512) 535-6034
251322 -
251324 - ..
251325 - Called Alinc and talked to Amber.
251327 - ..
251328 - Asked Amber if Alinc can exchange the microprocessors, and asked if
251329 - there would be any cost differential, from original Amazon order
251330 - #112-6901603-8461847 placed on 150605 1023? ref SDS 4 473K (Required
251331 - for compatibility with Asus Z10PE-D8 motherboard, reported Ken's
251332 - research at Fry's yesterday on 150621 1011. ref SDS 20 HE4G
251334 - ..
251335 - Amber will investigate and send a letter later today advising whether
251336 - or not Alinc can exchanged the microrpocessors and any price
251337 - differential.
251338 -
251339 -
251341 - ..
2514 -
2515 -
2516 - 0716
2517 -
251701 - Received another letter from Amber at Alinc saying...
251702 -
251703 - 1. Subject: RE: Return policy inquiry from Amazon customer Rod Welch (Order: 112-6901603-8461847)
251704 - Date: 2015-06-22 07:12
251708 - ..
251709 - 2. Hello Rod, my supplier got back with me and yes we are able to
251710 - get the version 3. However, there is a price difference. The
251711 - V3's are $2175 each (compared to $1981 for the V2). They would
251712 - be able to ship today if you need them in a hurry and we do
251713 - offer overnight shipping. Let me know if you still wanted to
251714 - exchange these or if you just wanted to send back the V2's for
251715 - a refund.
251717 - ..
251718 - 3. If there is anything else we can do for you, please let me
251719 - know.
251721 - ..
251722 - 4. Thank you,
251724 - ..
251725 - 5. Amber Coburn
251726 - Alinc Technologies LLC
251727 - 2112 Rutland Drive, Suite 180
251728 - Austin Texas 78758
251729 - Office: (512)535-2069
251730 - Fax: (512) 535-6034
251732 - ..
251733 - Alinc's price of $2,175 is about $200 less than $2,318 than the price
251734 - paid yesterday for E5-2690 v3, shown on 150621 1011, ref SDS 20 AV9K
251735 - Since there is no sales tax on the transactions in Texas, this will
251736 - be about an $800 dollar savings.
251737 -
251738 -
251739 - 2175
251740 - 2175
251741 -
251742 - 4350
251743 - 3973.25
251745 - ..
251746 - Additional payment........ $376.75
251747 -
251748 -
251749 -
251751 - ..
2518 -
2519 -
2520 - 0726
2521 -
252101 - Called Amber.
252102 -
252103 - Agreed to Alinc's price increase of $376.75 to exchange 2 each Intel
252104 - E5-2690v2 microprocessors for 2 each Intel E5-2690v3 microprocessors,
252105 - as set out in Alinc letter received earlier today at 0716, per above,
252106 - ref SDS 0 JA5M, provided it will include free overnight shipping.
252108 - ..
252109 - Amber agreed.
252111 - ..
252112 - Alinc will ship 2 E5-2690v3 microrprocessors today, for delivery to
252113 - customer tomorrow.
252115 - ..
252116 - Additional payment will be...... $376.75... making the total cost
252117 - including tax and shipping for c22 microprocessors.....
252118 -
252119 - $4,350.00
252120 - ..
252121 - Gave Amber credit card information.
252122 -
252123 - [On 150624 1051 received 2 each Intel E5-2690v3
252124 - microprocessors (upgrading E5-2690v2) delivered by Fed Ex
252125 - from Alinc Technology completing exchange under Amazon
252126 - order #112-6901603-8461847 (on 150605), exchanged for
252127 - merchandise ordered incorrectly. ref SDS 22 ZV7I
252129 - ..
252130 - Post expense ledger...
252131 -
252135 - ..
252136 - This increases previous amount of $3,973.26 paid on 150605 1023,
252137 - ref SDS 4 M897, and upgrades c22 microprocessors to products
252138 - available on Amazon...
252139 -
252140 - 2 each - Intel CPU BX80644E52690V3 Xeon E5-2690 v3 30MB 12Core
252141 - 2.60GHz LGA2011 9.60GT/s
252142 -
252143 - http://www.amazon.com/Intel-BX80644E52690V3-E5-2690-2-60GHz-LGA2011/dp/B00NTBJ1S4
252145 - ..
252146 - Price.......................... $2,318 free shipping
252147 - Price.......................... $2,318 free shipping
252149 - ..
252150 - Total amount paid yesterday to Amazon for this scope was...
252151 -
252152 - Amazon........................ $5,053.24.... paid yesterday. 150621 1011, ref SDS 20 AV9K
252153 - Alinc......................... 4,350.00
252154 -
252155 - Saved......................... $703.24
252156 -
252158 - ..
252159 - Should get letter from Alinc confirming transaction, including RMA
252160 - for returning 2 E5-2690v2 microprocessors.
252161 -
252162 - [...below on 150622 0637 at 0753 received RMA mailing label
252163 - from Alinc. ref SDS 0 F68O
252164 -
252165 -
252166 -
252168 - ..
2522 -
2523 -
2524 - 0729
2525 -
252501 - Called Amazon...
252502 -
252503 - 866 216 1072
252505 - ..
252506 - Talked to Chavoun.
252508 - ..
252509 - Cancel order #115-5615197-9197025 placed yesterday on 150621 1011.
252510 - ref SDS 20 TL4N
252512 - ..
252513 - View or manage your orders in Your Orders:
252514 -
252515 - https://www.amazon.com/gp/css/order-details?orderId=115-5615197-9197025&ref_=TE_simp_on_sh
252517 - ..
252518 - Chavoun said customers can cancel orders on the "Manage your orders"
252519 - Internet service; however, he cancelled the order during the call.
252520 -
252521 - [...below on 150622 0637 at 0742 received letter from
252522 - Amazon confirming cancellation of Amazon order #
252523 - 115-5615197-9197025. ref SDS 0 G26T
252525 - ..
252526 - Thanked Chavoun.
252527 -
252528 -
252529 -
252531 - ..
2526 -
2527 -
2528 - 0742
2529 -
252901 - Received letter from Amazon saying...
252902 -
252903 - 1. Subject: Your Amazon.com Order
252904 - Date: 2015-06-22 07:40
252908 - ..
252909 - 2. Hello Rod,
252911 - ..
252912 - 3. I've canceled your order #115-5615197-9197025 for Intel CPU
252913 - BX80644E52690V3 Xeon E5-2690 v3 30MB 12Core 2.60GHz LGA2011
252914 - 9.60GT/s Retail completely.
252916 - ..
252917 - This confirms cancellation per above, ref SDS 0 DO7M, of order
252918 - #115-5615197-9197025 placed yesterday on 150621 1011. ref SDS 20 TL4N
252920 - ..
252921 - 4. You haven't been charged for it, but an authorization may be
252922 - visible on your account. This should be removed according to
252923 - the policies of your bank. Please contact your bank to clarify
252924 - how long they hold authorizations for online orders.
252926 - ..
252927 - 5. This canceled order will appear in the Canceled Orders section
252928 - of Your Orders
252929 -
252930 - http://www.amazon.com/yourorders
252932 - ..
252933 - 6. I hope this helps. We look forward to seeing you again soon.
252935 - ..
252936 - 7. Best regards,
252937 - Chavoun M
252939 - ..
252940 - 8. Did I solve your problem?
252942 - ..
252943 - 9. If yes, please click here:
252944 -
252945 - http://www.amazon.com/gp/help/survey?p=A3PGLJXZYFWY38&k=hy&ref_=cscem_hmdyes_pt_1
252947 - ..
252948 - 10. If no, please click here:
252949 -
252950 - http://www.amazon.com/gp/help/survey?p=A3PGLJXZYFWY38&k=hn&ref_=cscem_hmdno_pt_1
252952 - ..
252953 - 11. Your feedback is helping us build Earth's Most Customer-Centric
252954 - Company.
252956 - ..
252957 - 12. Thank you.
252958 - Amazon.com
252959 -
252960 -
252962 - ..
2530 -
2531 -
2532 - 0753
2533 -
253301 - Received letter from Alinic Tech saying...
253302 -
253303 - 1. Subject: Alinc Technologies - Return Instructions
253304 - Date: 2015-06-22 07:51
253308 - ..
253309 - 2. Hello Rod,
253311 - ..
253312 - 3. Please find attached the return authorization (RMA) packing
253313 - slip for the RMA you requested as well as the return shipping
253314 - labels. I have already ordered the V3 procs for you with
253315 - overnight delivery and will email you with tracking once it is
253316 - available. Please send return shipments to:
253318 - ..
253319 - This satisfied requirements for shipping exchanged microprocessors
253320 - back to Alinc, per above. ref SDS 0 0K7O
253321 -
253322 - [...below on 150622 0637 at 1327 shipped 2 each Intel
253323 - E5-2690v2 microprocessors to Alinc using RMA mailing label.
253324 - ref SDS 0 PE6I
253326 - ..
253327 - 4. ALINC TECHNOLOGIES
253328 - RMA RETURN
253329 - 2112 RUTLAND DR, STE 180
253330 - AUSTIN, TX 78758
253332 - ..
253333 - 5. If you have any questions, please email us at [e-mail address
253334 - removed] or call us at 512-535-2069.
253336 - ..
253337 - 6. Thank you,
253339 - ..
253340 - 7. Amber Coburn
253341 - Alinc Technologies LLC | 2112 Rutland Drive, Suite 180, Austin Texas 78758
253342 - Office: (512)535-2069 | Fax: (512) 535-6034
253343 - Alinc Technologies
253345 - ..
253346 - 8. For Your Information: To help arbitrate disputes and preserve
253347 - trust and safety, we retain all messages buyers and sellers
253348 - send through Amazon.com for two years. This includes your
253349 - response to the message above. Amazon.com uses filtering
253350 - technology to protect buyers and sellers from possible fraud.
253351 - Messages that fail this filtering will not be transmitted.
253353 - ..
253354 - 9. We want you to buy with confidence anytime you purchase
253355 - products on Amazon.com. Learn more about Safe Online Shopping
253356 -
253357 - http://www.amazon.com/gp/help/customer/display.html?nodeId=551434
253358 -
253359 - and our safe buying guarantee
253360 -
253361 - http://www.amazon.com/gp/help/customer/display.html?nodeId=537868
253362 -
253364 - ..
253365 - 10. Attachments:
253366 - RMA 5413.pdf 116 KB
253367 - alincLOGO-no-tag-email-signature.jpg 7.6 KB
253368 - RMAPACKINGLIST.PDF 22.7 KB
253369 -
253371 - ..
2534 -
2535 -
2536 - 1147
2537 -
253701 - Received another letter from Alinc Tech saying...
253702 -
253703 - 1. Subject: RE: Return policy inquiry from Amazon customer Rod Welch (Order: 112-6901603-8461847)
253704 - Date: 2015-06-22 10:17
253708 - ..
253709 - 2. Hello Rod, our purchasing department is notifying me that there
253710 - is sales tax on these to ship to CA. In this case, I will
253711 - bring them into my warehouse and then overnight them to you to
253712 - avoid having to charge you CA sales tax. So these will be
253713 - delivered on Wednesday instead of tomorrow. Will this work for
253714 - you?
253715 -
253716 - [...below on 150622 0637 at 1229 letter to Amber at Alinc
253717 - tech concurs with delivery on wednesday, rather than
253718 - tomorrow (Tuesday). ref SDS 0 4650
253720 - ..
253721 - [On 150624 1051 letter from Alinc submits Fed Ex tracking
253722 - number for shipment of 2 E5-2690v3 microprocessors.
253723 - ref SDS 21 HE4G
253725 - ..
253726 - 3. Thank you,
253728 - ..
253729 - 4. Amber Coburn
253730 - Alinc Technologies LLC | 2112 Rutland Drive, Suite 180, Austin Texas 78758
253731 - Office: (512)535-2069 | Fax: (512) 535-6034
253732 -
253734 - ..
2538 -
2539 -
2540 - 1229
2541 -
254101 - Sent letter to Alinc Tech saying...
254102 -
254103 - 1. Subject: Re: Return policy inquiry from Amazon customer Rod Welch (Order: 112-6901603-8461847)
254104 - Date: 2015-06-22 12:32
254108 - ..
254109 - 2. Amber,
254111 - ..
254112 - 3. This works; thanks for help expediting the order. Delivery on
254113 - Wednesday will be fine.
254115 - ..
254116 - Responding to Amber's letter earlier today, asking about delivering on
254117 - Wednesday, rather than tomorrow on Tuesday. ref SDS 0 J96H This will
254118 - facilitate receiving the delivery, since there is a meeting tomorrow
254119 - in San Francisco, which would have made it difficult to received the
254120 - delivery.
254121 -
254122 - [On 150624 1051 letter from Alinc submits Fed Ex tracking
254123 - number for shipment of 2 E5-2690v3 microprocessors.
254124 - ref SDS 21 HE4G
254125 -
254128 -
254129 -
254131 - ..
2542 -
2543 -
2544 - 1327
2545 -
254501 - Drove to Fed Ex on Sutter in Concord...
254502 -
254503 - Fed Ex
254504 - 1801 Sutter Street
254505 - Concord, CA 94520
254507 - ..
254508 - Location.............. CCRK
254509 - Device ID............. CCRK-POS1
254510 - Employee.............. 2279555
254512 - ..
254513 - FED Ground Package drop off
254515 - ..
254516 - Total Pieces.......... 1
254517 - Tracking #............ 773882808466
254519 - ..
254520 - Shipped using RMA mailing label received from Alinc Tech, earlier
254521 - today, per above. ref SDS 0 F68O
254522 -
254523 - 2 Each - Intel Xeon E5-2690 v2 Ten-Core Processor 3.0GHz
254524 - 8.0GT/s 25MB LGA 2011 CPU BX80635E52690V2
254525 -
254526 - http://www.amazon.com/gp/product/B00F0R730S?psc=1&redirect=true&ref_=oh_aui_detailpage_o01_s00
254528 - ..
254529 - Purchased on Amazon order..................... 112-6901603-8461847
254531 - ..
254532 - Order placed on 150605 1023. ref SDS 4 473K
254534 - ..
254535 - Merchandise was received from Amazon on 150611 0947.
254536 - ref SDS 11 NQ5F
254537 -
254538 - 1. Product Code........................ BX80635E52690V2
254539 - S Spec.............................. SR1A5
254540 - Batch............................... 3417A982
254541 - Serial number....................... 2W407055A1439
254543 - ..
254544 - 2. Product Code........................ BX80635E52690V2
254545 - S Spec.............................. SR1A5
254546 - Batch............................... 3417A982
254547 - Serial number....................... 2W407055A0473
254549 - ..
254550 - Fed Ex attendant placed crumpeled paper to prevent 2 boxes
254551 - with E5-2690v2 microprocessors, from sliding during shipment
254552 - and handling.
254553 -
254554 -
254555 -
254556 -
254557 -
254558 -
254559 -
254560 -
254561 -
254562 -
2546 -